I posted my dryer repair request on Yelp and Steve responded very quickly. I called and they…read moreprovided the service charge fee and had someone out the next day (and it was New Year's Day!). David, the technician was very professional and nice, quickly diagnosed the thermal fuse as the issue and replaced that and my vent at my request. Work was done quickly and I thought the pricing was reasonable. Thanks! I really needed that dryer working.

Diagnosed the problem, talked through my options then took care of me when I chose the cheapest…read moreroute. Can't thank them enough!

This company saved my Christmas! Three days before Christmas my oven quit heating. We had a ton…read moreof baking to do in addition to cooking for Christmas Eve and Christmas Day. On a Sunday evening, I started making calls to schedule someone for Monday morning. When I called Vectors, they actually answered the phone! He said he was booked on Monday but could send someone out in the evening. I needed service before then! Long story short, he rearranged the schedule and got a technician out to my house by noon on Monday. The technician, Roman, was quick to diagnose and repair the oven. Great customer service. Very nice, professional and accommodating. Thanks for your help!

Vector did a great job. He communicated exactly as he said. Arrived early and got right to work. He…read moreworked efficiently and communicated clearly as he was going through the investigation and repairs. He was not trying to upsell service, just give an honest repair and a job well done. When he finished, he cleaned his work area and left no mess. The only reason I knew he was there is because my ice maker worked. He even went above and beyond and cleaned my refrigerator evaporator coils at no additional cost. Also he asked me to follow up with him on the status. He genuinely wanted to know how the ice maker was working after the repair. Great service, great communication. Recommend giving victor a try on your next appliance repair needs.

Roman does amazing work unfortunately Appliance's Best does not come to Pearland so I couldn't use…read morehim again but I have used him twice in the past with 100% success

On time! Quickly diagnosed. Reasonable estimate. Returned on time the next day with the part…read more Repair made and on his way. Will call again!

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Great service . Reasonable price. Professional . They…read morearrived on time and find no issue . Only charge me for trip charge. Very fair and morale

Very responsive! Took care of my need to install a gas stove quickly and their quote was the price…read moreI paid. The installer was very kind and professional, will use them again!

I was charged $150 for them just to come out. I was told that it would come out of the cost of the…read morerepair. I asked the young lady on the phone if i get the money back if they cant fix it (broken freezer drawer handle), and she laughed at me and said, sir, I think we can fix door handles. Well guess what, they came out and they couldn't fix it. They are claiming it can't be fixed. When I asked about getting my money back, I was told no. And this was after they were an hour late to the appointment. To be fair, the gentleman that came out was very apologetic and nice. But the people in the office are total dicks. I would never give my money to them again. And I wouldn't recommend using them to anyone.

Communication had us a little worried at first but they came the day they said they would, got our…read moredryer working beautifully. Good people and great business overall, I would recommend.

Victor is a great all appliance "fixer"! We have had him fix ovens, refrigerator, washer and dryer…read moreand probably more I can't think of. He is very pleasant and hard working and comes quickly, not "next Tuesday" like other companies. He is reasonable in his pricing and gets parts quickly if he doesn't have them in his truck. I highly recommend him!

From the owner: Serving the Katy area for 30 years repairing appliances. Fast, honest and professional services.read more

Serhii is my new SuperHero when it comes to appliance repair in Houston, I'm not kidding you. I…read moreonly hope that after he gets discovered, he'll still have time for me. The week before I was to fly out for Christmas holidays, the electrical system in my Pops' house surged + blew out the transformer on the board behind the control board on the 12yr old Kenmore double oven. In fact, the entire electrical system/panel for the house had to be replaced (blew out other stuff too), but that's another story. First I called a Sears repair fellow to come out two days before Christmas - who showed up for less than 5 minutes, improperly diagnosed the issue (said it was the control board), and said that the part (control board) was no longer available - which if it was a bad control board, that would've been true as that part is no longer being manufactured. I was beyond stressed, thinking I'd have to replace the entire unit ($3000+!), I spent days scouring Home Depot, Lowes, and the internet - trying to find a replacement while in town for the holidays. Then, just a couple days before I was scheduled to fly back home, I remembered about putting a request for help out on yelp, so I did that + almost instantly Serhii responded. We exchanged a few messages + he assured me - "don't worry Kate, everything will work out." I could see his profile was new + he didn't have any reviews, but the fact that he was already invested in helping me, having not even met me or seen the oven in person - was a major positive sign. I could feel that he was a good, solid person. He came over asap, PROPERLY diagnosed the issue, to the precise component on the board BEHIND the control board that had burned up in the electrical surge + ordered the appropriate part. Two days later, he + Vlad, his assistant, came back + violà - our oven was working within 30 minutes, no problem. Simply fantastic. Serhii will be my go-to Appliance Repair SuperHero from now on.

I called and before getting any information they asked what time I wanted the guy to come. I asked…read morequestions and got the $65 price for diagnostic and decided to schedule the appt. my refrigerator wasn't cooling and it is only 4.5 yrs old. The guy came out, spent and 1.5 hours said I needed to buy a new refrigerator and charged me $92. This place is a scam. Do not use them!