Courtney save my life ...My dryer wasn't working and he came and fix it. Very professional quick…read moreresponse time. I would definitely recommend them.

I requested help through the Yelp app early Monday morning and by Monday afternoon he was here…read morehelping me figure out what was wrong with my dryer. He was extremely knowledgeable, professional and got the job done in a timely manner. I definitely plan to recommend him to all of my friends and family.

The technician was knowledgeable and resolved the issue with my dryer after a thorough diagnosis…read more The problem turned out to be an internal fuse, and the repair was successful. My only feedback is that it wasn't clearly communicated when the diagnostic phase ended and when chargeable repair work began, so the final price came as a surprise. The cost itself was fair for the work performed, and I appreciated the discount offered. Overall, the service was effective and professional.

David was very knowledgeable, explained the problem and fixed the issue right away. Also, very kind…read moreand friendly.

I recently had issues with the ice maker of my refrigerator. I contacted Jeremy, and he came the…read morefollowing morning! He came and had my ice maker working in less than than an hour! I appreciate his integrity, knowledge and his ability to help me save money! Jeremy is amazing!

Jets Appliance Repair came to my home a month ago to replace my fan in my refrigerator for $350…read moresince it was not cooling properly. One month later, I had the same issue where my fridge was not cooling properly. After reaching out to them via Yelp, text and call I got no response. I had to contact another repair company. They showed me the fan that had just been replaced was cracked after only 1 month! The new company I went with repaired my refrigerator for $300, they also cleaned out a few clogged hoses. I wish that I could have written a better review for the company, but they don't stand behind their work. Try another appliance repair company.

Absolutely recommend!!!…read more I rarely do reviews that aren't restaurants but Richmond's Air was so great I think it's important that people know what the experience is like. First: Competitors I got several estimates - My home warranty's contractor, Home Depot/ARS, a friend's husband, and Richmond's Air. Richmond's Air was the most reasonable price among all estimates, even the friend! He also took less than 30 minutes to take a look and give me an estimate. Home Depot was here for hours and gave me a presentation and ultimately an unbelievably high price which they later slashed by $4k when I said I wouldn't choose them. Still too high, also weird that they were gonna charge $4k extra? Second: Communication/Punctuality James told me a reasonable window of time that the team would arrive and also when they'd complete the job. They gave me a call beforehand to let me know they were running a little late, regardless the job was done on time (same day). They replaced everything but my furnace. Finally: Service The team was friendly and explained anything I asked about and even helped me install my new thermostat. They put a drop cloth down from the front door to the AC and left minimal dust or mess. They also gave me the manuals for the equipment as well as told me about the 10 year warranty. This was all a month ago and my AC has been working perfectly since and air quality reads way cleaner than when I moved in. Dealing with a broken AC in Houston is horrible and I highly recommend reaching out to Richmond's Air instead of wasting time shopping for multiple other quotes. Maybe get one other one and compare, you'll see the difference. Price, service, and quality were great. Would definitely call again for my next home.

I called Richmond's Air on Saturday morning because I was concerned that my AC unit was not cooling…read moreproperly. The representative was very helpful and quickly scheduled a technician to come out the same day at 12:00 PM, which I really appreciated. Tiffany Minnix actually arrived earlier than expected, which was a pleasant surprise. Tiffany was professional, friendly, and extremely knowledgeable and took the time to carefully inspect the unit, and made sure I understood the situation. Tiffany provided excellent service and made the entire process easy and stress-free. Tiffany professionalism, punctuality, and attention to detail truly stood out. It is rare to find technicians who are both skilled and customer-focused, and Tiffany delivered on both. I highly recommend Richmond's Air, and especially Tiffany Minnix, to anyone needing reliable and trustworthy HVAC service. Thank you for the outstanding experience.