Customer focused and responsive delivering professional high quality service. In a field of so many "okay" vendors these folk stand out!

We purchased a complete HVAC unit, less than two years ago, from Best Services. Initially, we met with Bill, the owner, at our home for an estimate. We'd already had estimates. We weren't looking for the cheapest price, we were looking for the quality and experience. Bill comes off as an experienced a/c guy. However, he had to answer multiple phone calls from his service techs, who needed help. This should have been a red flag to us, but we booked the installation appointment. It took them several days and phone calls to other techs who came over, shook their heads and blamed issues on other employees, until we finally got a working central a/c unit. More red flags. For almost two years, we enjoyed lower power bills and kicked ourselves for not doing it sooner. Then, it just stopped working. We called Best Services, paid for a service call and for weeks we had multiple visits or waited for service appointments, with nobody showing up or another excuse. Many techs came over and couldn't figure out the wiring, although, they were the ones who wired it. It shouldn't be that complicated to a trained professional. Finally, they "hot wired" it so that it ran 24/7. This made our eyes hurt from the constant wind, etc. We wondered about the safety of doing that, as well. After waiting and waiting, nobody showing up, we called another company. He worked on it until he was finished, that evening. We paid for his service call and we were happy for a resolution. Bill would have a much better company, if he hired trained professionals or took the time to train them. When we finally got through to Bill, he said he didn't know there was a problem. That's on him. We were DONE by then. We'd spoken to at least two phone people, made several service appointments and been very patient. Comments like "once we finish with our commercial job, we'll have more time for this," isn't what you want to hear, either. If he wants to call his company Best Services, he should live up to his name. read more

Best Services: is the Best of the Best...no pun intended!!! My tenant called in, complaining that the a/c was not cooling, & ducts were leaking...when in fact he was turning the thermostat up & down & on & off!! Best Services went to my home. They installed a new filter that my tenant said he had replaced a couple months prior. (which I found that was a lie too!) Best Service did a maintenance check & EVERYTHING checked out great!! Imagine that! They could've told me I had hundreds of dollars worth of damage to my ductwork, but they were honest & said everything checked out great! A dishonest tenant & an honest company!!! How refreshing...can't beat BEST SERVICES!!! My tenant texted this morning thanking me for getting the a/c fixed, when nothing needed fixing! Thank you so much Best Services!!! For being honest & having integrity. Sincerely, Terri D Martin read more

I had my whole system replace by best services in 2013. They did a great job and I have had no problems until today. The line was freezing up so I called and was first told they would have someone out today but they then called back and said they didn't have anyone today. They also said they couldn't find any info on me as ever using their service. My concern is the best services sticker on my A/C says 24 hour service. That is not true. They do not have anyone that can come out until tomorrow. Oh well it's going to be a hot night in Florida. Update on this review. I had Dave come out to repair the A/C. He was very polite and knowledgeable and explained the repair. The part was covered under warranty but the labor was not. read more

Best Services - Heating & Air Conditioning/HVAC Near Me - Clearwater, Florida

Bill came out after hours on a weekday, assessed a corrected the problem immediately. This company charges regular rates after hours except on Sunday. AC is pumping better than it ever did. Professional and knowledgable. Will use again without hesitation. Thank you ! read more

I cannot say enough amazing things about this company. You never feel like a number or like they only want your money.....they truly make/treat you like family. I have proudly been a customer for over 15 years and refer them to everyone I know. read more

I HIGHLY recommend Best Services. Their name speaks for itself. Being from NYS, I did not have a lot faith in working with vendors and/or businesses in Florida for I have been witness to shady and dishonest workmanship and transactions. After speaking with Bill over the phone (from NYS) I was confident in my decision to hire his company to fix my daughter's AC unit. The AC stopped working and with six grandchildren living in the home, Bill made sure Devin was sent right away! He went up and beyond, which I cannot say for too many businesses in Florida. He has worked hard to ensure the problem(s) are fixed and running smoothly, that's "Best Services" in the eyes of this grandmother! You can't go wrong with this company, trust me you won't be sorry! read more

Hello, My name is Jonathan Fayard and I work for Aptora. Me and Bill Dawson do business together. Bill has always been a pleasure to work with. I deal with allot of companies on a daily basis and Best Services Inc stands out due to high integrity and a highly trained professional work force. Sincerely, Jonathan Fayard read more

I've been using Best Services Inc for almost a decade and I've always been impressed with the courtesy and competence of it's employees. So impressed in fact that, when my old unit began to fail, I used them to replace my entire air conditioning system and duct work about five years ago. The technicians they send to my home are always prompt, polite and knowledgeable. Dave serviced both of my homes yesterday and I was once again impressed with his friendly and competent approach to answering my questions. When something does go a little afield, which can happen with any company, they're quick to set it straight again. I recently had such an event and Bill took care of it as soon as he found out. I would now, and have in the past, recommended this company and it's family of hard workers to my friends and family. read more

Best Services did an outstanding job! Our very old air conditioner was blowing warm air. They came out to give us an estimate on a Friday for a new system, and not only were they the lowest of the 3 estimates but they got it working well enough to keep us cool during the weekend until they could install the new one, and at no charge! read more

Great service! Very honest and dependable. They came to my condo and checked out my air conditioner, which was fairly new. I had been told it was not working by my pest control company. Best Services told me my air conditioner was working after all, just somehow had been shut off. Service man checked it and said it was cooling fine. Very happy with them. I will ALWAYS use this company. read more

Called Best Services day after hurricane Dave was here that day diagnosed problem and seeked out part from supplier that didn't have power .....part was wrong and ended up needed additional part fan motor ....fixed and cooling now....Thanks Dave and Jim And Bill....greatly appreciated for prompt professional service after a major hurricane......don't think twice when your considering ANY AC WORK. Best Services is a true Family owned and operated company that cares about their customers. THANKS"............... read more

always prompt, honest, fair pricing and dependable