I found out I needed my floors/flooring glue tested for asbestos mid demo in a very messy remodel…read more JRM was able to come to my house the next day and get the results back the same day! This was so helpful in minimizing more delays. Thanks so much guys! I appreciate it.

As a real estate agent and general contractor I often run into issues during a home inspection that…read moreneed some type of remediation, either from mold or asbestos. Every time I call JRM the customer service received is excellent. I have worked with both Jenna and Jason and they are considerate, empathetic and very timely in testing and getting results back, which is very important when there are strict contract dealines in real estate to adhere to. They are extremely knowledgable in their field and always take the time to explain the results. I highly recommend them!

Steve Boyle was our inspector and did an outstanding job. He did such a great job for us, the…read morebuyers, that I understand the homeowner left him a poor review after we decided to not go through with the purchase. Steve found 40 separate items that needed attention, four of which were in violation of city code. Steve's phone conversation right after the inspection was comprehensive and clearly communicated. He answered every question my wife and I asked. The final voluminous written report was complete with pictures and explanations of every issue, big and small. We are again looking for another property to purchase and will ask for Steve to do our inspection once again.

I don't usually leave reviews, but this experience needs to be shared so other homebuyers don't end…read moreup in the same situation!! I hired Advantage Inspection Service for a home inspection on a property in Mesa, AZ and paid over $1,300 expecting a thorough and accurate evaluation. Unfortunately, the inspection completely understated a very obvious issue with the patio roof. At the time of inspection, the patio ceiling when you walk out onto the patio had visible sagging and clear signs of prior water damage, including patched and freshly painted drywall underneath. These were not hidden defects they were observable conditions. However, the inspection report described the ROOF as being in "near satisfactory condition" with a general "review" recommendation. NO documentation on the visible damage of the ceiling. That wording makes it sound like a minor or precautionary item, not something that could turn into a costly repair. Based on that report, I moved forward with the purchase. After closing, I had multiple professionals look at it and they all immediately pointed out the same thing. That this was a significant issue that should have been clearly identified during the inspection. What made things worse was the way the company handled it afterward. I had to repeatedly follow up just to get responses, calls weren't returned, and it took about two weeks to get a formal reply. The supervisor, Ryan Peart, ultimately relied on the "review" language in the report to avoid responsibility and offered only a 30% partial refund of the inspection fee. The issue here isn't that they didn't mention it at all, it's that the condition was seriously understated and they took no accountability. As a homebuyer, you rely on the inspection to understand what's actually going on. If something is visibly deteriorated, it should be clearly described that way. Inspections are supposed to protect buyers, not leave them with unexpected repairs after closing. I would strongly recommend anyone to stay away from this company and make sure your agent stays away from them as well. I trusted the report and unfortunately paid for it later. But currently in talks with the AZ Board of Technical Registration to hopefully suspend their license because it's completely unethical what they do to homebuyers! Hold them accountable! Just sharing my experience so others can make a more informed decision.

Dwell was easy to schedule with for a quick turn around, including a last minute re-inspection…read more Fabian was detailed and organized, as well as friendly and helpful. I would recommend them and use them again!

Leah and Juan in the office were fantastic. Benji, our inspector spent a ton of time with us going…read moreover the entire report, then walking us around showing us exactly what was drawn up on the report and answered all questions. Truly was one of the best experiences we've had with a home servicer, nonetheless an inspector. They may be a bit pricier than other inspectors but you get what you pay for. Don't do it to yourself by cutting corners on a huge investment.

Daryl is fantastic! He may be the only mold remediation company in this world that is honest and…read moretrue to their word. I had a long term pipe leak in my bathroom (fixed by a plumber) and he was out that same week to test the mold and the following week to remove and dry it out. Then, once dried out he repaired my bathroom perfectly even adding some extras to ensure it looked beautiful. He is honest, fair, and trustworthy. He was half the price of another company as he is one-man company and doesn't need to charge for all the overhead and other garbage. I would reccomend him to ANYONE and would only use him again. Thank you Daryl!!

Very responsive and know what they are doing. Came out, took samples quickly and tested quicklyVery…read moreVery Very good

We had a fairly small water leak in our home that damaged the drywall (2 rooms, back to back) plus…read morea kitchen cabinet and carpet. After reading reviews I contacted Zona for the rebuild portion of our project. They were absolutely awesome! Worked with our insurance company, kept in contact with me throughout the whole process and everyone they sent did quality work! Very clear and up front about pricing and timelines. Would definitely use them again!

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

We are out of town buyers and our agent recommended Ben from Patterson to do our pre-purchase…read moreinspection. He was very professional from the start. He gave us a very good price that included sewer scope. We had a scheduling and a waiver issue with the builder on his first attempt where we were frustrated and he calmly told us, we just gotta "roll with it". Inspection day came and we did the wrap up via facetime with our agent. The inspection was throrough and very complete. He explained everything and went over each item. We will be calling him again for follow up before our warranty ends. Thank you.

Thorough inspection. Reasonable pricing. I added a sewer…read moreinspection and he took several videos of the sewer and identified a short stretch of old orangeburg. But the thing that I really appreciated was that after the inspection, they've already been paid, and I'm hiring people to do the repairs. I texted the inspector several times for follow up details and help weeding out the bs of some of the tradespeople trying to sell me stuff. He was responsive and helpful, even though he didn't need to be. Turnaround time was also good. I hired them and they were out for the inspection within a couple of days. The report came same day. I'd recommend Patterson for your home inspection.

Our house had a major flood in the middle of the night, standing water was everywhere. Stephanie…read morecame out the next day and accessed the situation. She had her team come out later that day and moved all our furniture out of the standing water, got rid of the water and took all the laminate and vinyl plank flooring out of the rooms, put high power dryers and de humidifiers everywhere for a week to dry everything out. They cut a foot of drywall where the water where it had been damaged. The removed water damaged cabinets, they removed asbestos and black mold and de-contaminated everything. This company was very prompt and professional. They sealed areas so as not to contaminate them. This company is top rated in our book. We highly recommend Stephanie and her team for any re-mediation you may require.

I discovered an AC leak very late in the day. After having the service tech fix the problem, I…read morecalled Accu Clean. Stalin came out that very evening within 1/2 hour of my call and arranged for a crew the next morning. Rich and crew were at my house by 8 the following morning. They removed the wet areas, prepped and sanitized the site and put in their drying equipment. They were very timely, professional, and did an excellent job of providing me with clean cut lines to replace the drywall when done. I highly recommend and will use them again if the need arises.