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    Best Optical

    3.0 (1 review)
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    Eyewear fitting

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    Council Opticians

    Council Opticians

    4.6
    (5 reviews)
    0.9 mi

    The Ophthalmologist --- top notch. Eyewear staff -- not so much…read more I've been getting my glasses there for years, but that's ending as soon as I pick up my new set of glasses. It's taken nearly three weeks, and they're still not available. But, yes, I'll still get my eyes examined there. Apparently, they broke in transit. Or they broke when the staff was putting in the lenses. Or perhaps it never got ordered properly. It doesn't matter what the reason is -- I don't have the expensive frames I paid for. The worst part is that *I* had to call and ask if the glasses were ready, only to find out there was a problem. Were the staff forthcoming about the problem? Were they proactive in telling me? Were they stepping-up to resolve the problem? Did they keep me in the loop? No. *I* got concerned that they had forgotten to call me to tell me the frames and lenses were ready. So I called for an update. And only then was I informed there was a problem. And any updates are still communicated only when I make the phone calls; they're not initiated by the staff. Anyways -- get your eyes examined here. Good, professional examination, and he genuinely cares about his patients. Get your eyes examined, get the prescription in your hand, and order lenses and frames elsewhere or even online; you'll get better service that way. (Yes, even online).

    Rich was outstanding at helping my mother pick out her new pair of glasses! Thank you for being so…read morekind, patient and full of knowledge!

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    Amazing Optical

    Amazing Optical

    4.8
    (28 reviews)
    72.2 mi
    $$

    I'm so incredibly pleased with the exceptional service I received when I visited this place in hope…read moreto have my sunglasses adjusted. I had purchased a couple (pricey) sunglasses online; when I received them, the arms were too wide. I googled eyeglass repair shops and this place was among the first couple establishments suggested. Desperate for any form of help and/or advice, I stopped by the place. The owner (sorry, I forgot his name) was so incredibly helpful. As challenging as it was to make adjustments due to the style of the glasses, he was able to figure out a solution. I was so ecstatic!!! Not only did he amend the alignment of the temple arms so I could now wear my glasses, he did so expecting NO COMPENSATION! I was so eternally grateful, I persisted to INSIST he accept my offer of payment. Afterward, he gave me a lovely token (glasses care products). I'm am in AWE of his kindness and professionalism! I cannot recommend Amazing Optical more!!! You will not be disappointed!

    Update! I had an emergency happen when I somehow scratched…read moreone of my eye glass lenses 2 days before a 2 week trip to asia. I dropped it off and was told that they would try their best to get it done by the next day. When I called the next day, to my horror and not their fault they said that the work was not done because their courier did not pick up my glasses due to the big snow storm we had the previous day. Clarence the owner assured me that he would drive up to Richmond Hill ( where the lab was) and get it done and drop it off to my house that night. And he did at 10pm, 6 hours before my flight! The fact that he went above and beyond my expectations totally blew me away! I offered to pay extra for his gas etc and he vehemently declined.... This is 5 star service in my books!!

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    Best Vision

    Best Vision

    3.8
    (9 reviews)
    21.8 mi
    $$$$

    Highly respected family owned, and operated vision store. We don't have insurance, and do pay…read moreout-of-pocket. We are careful to shop for frames that are within our budget. I'm not brave enough to purchase my lenses and frames over the Internet, which I understand is a very reasonable way to go. The eye exams are thorough, the staff is friendly and efficient. We highly recommend.Best Vision.

    Staff is always friendly, hours are great and you get your glasses quickly. However I'm not very…read morehappy. I have great insurance coverage.... After $130 off glasses plus an additional $20 I still paid out of pocket $150. Something in my gut told me something wasn't right. After researching the frames I got... EVERY SINGLE OTHER PLACE ranging from Walmart to other businesses they sell for $100-$120. They charged $269 for the frames ONLY and $120 for the lenses (I'm blind as a bat). Unfortunately in NYS they are allowed to do this mark up on the glasses but it's disheartening to see us customers being taken advantage of. Here's where they are breaking the law...Federal Trade Commission enforces the Eyeglass Rule. It requires eye doctors - ophthalmologists and optometrists - to give patients a copy of their prescription, whether they ask for it or not and before offering to sell eyeglasses. It's the law. Asking the patient if they want their prescription doesn't comply with the Rule. You must provide the prescription automatically unless the patient specifically refuses the prescription, in which case you should make a note of their refusal in the file. Your staff also must give prescriptions to patients before you or anyone at your office offers to sell them glasses. Guess what..... That has not been obeyed as I was not given my prescription nor have my husband nor have my children's ever been given, offered, emailed, texted, not even a pigeon message.. I have filed a report with the Federal Trade Commission as the only way they wouldnt have to follow this law is if they are a federal, state, or local government agency which in this case...pretty sure they arent.

    Best Optical - opticians - Updated August 2026

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