I've been a loyal customer of United Mailboxes for the past 12 years, and I couldn't recommend them…read moremore highly. Med and the entire team are always warm, welcoming, professional, and genuinely care about their customers. They consistently go above and beyond to make every visit quick, easy, and stress-free. Their pricing is fair, the service is reliable, and the value they provide is outstanding. It's rare to find a business that delivers this level of consistency and customer care year after year. If you're looking for a mailbox or shipping service you can trust, United Mailboxes is second to none.

The service here is amazing owner & staff go out of their. Way to be helpful amazing great service…read moreyour packages are safe and are able to be signed for easy to ship packages and if you need to rent a Uhaul

Haven't been here in a while but one of my go to spots for getting something boxed when I don't…read morehave boxes on hand. These guys are professional, reliable, knowledgeable, and very helpful.

5 star service. Jason greeted me, he was kind and the service requested was amazing! Great quality…read moreand value. He was on top of everything, as soon as the last person left, he was ready to help me. Service requested is on point. The atmosphere was clean, it was a hot day and they had their ac on. Super convenient location and the people were very nice and professional.

a legend works here. this is my go to spot. they are dope and reasonable and i love themread more

Found this spot on Yelp when I was in a pinch and was very happy with the services. Call was…read moreimmediately answered and an email address was provided for my project request. I submitted, then called to follow up where we then discussed options that suited my needs- several files (hundreds of pages) I wanted to bind into one document in the most economical way. This was all completed before end of day as I had requested and reasonably-priced. In person, meeting the one in charge (a nice man, I believe he's Korean?) was great and I told him I'll definitely be back again for future requests.

I am an exhibiting professional artist, and my recent experience with Box & Ship in Pasadena was…read moreabsolutely unacceptable. I contracted Box & Ship to handle the packing and return shipment of my original oil painting and custom frame from the 2025 California Art Club Gold Medal Exhibition. Their responsibility was simple: pack my artwork properly, with all of my original packing material, that I clearly had instructions to save, so it would arrive safely. Instead, their negligence, of not saving my original packing material and their poor repackaging, caused damage to my frame, and their customer service afterward towards me was dismissive and unprofessional. Here are the facts: Improperly sealed box: When I received my painting via FedEx on September 10, 2025, one end of the box was barely taped shut and nearly open. Only two pieces of tape barely holding one end of the box closed. My original packing material was mostly missing inside: There was very little packing material holding the painting and frame in the box. The artwork could shift around freely during shipping. Missing original packing: When I shipped my painting to the exhibition in July, I personally packed it with bubble wrap and peanuts so it was tight and secure....it could not move at all. It arrived to the California Art Club Gold Medal Exhibition undamaged and safe. However, after waiting 3-4 weeks to have my painting shipped back to me and Box & Ship finally got around to send it back, most of my original packing material was missing, leaving the piece vulnerable. Resulting damage: Because of their careless packing, the inner wood liner of my custom, hand-finished frame sustained a full break. I hand-finished this frame myself to match the painting, and repairing it will cost $200 in labor and materials. I have extensive photographic documentation showing the poor packing job and the resulting damage. When I contacted Box & Ship to request reimbursement, their response was dismissive. Instead of taking accountability, they told me: "The California Art Club insures the Gold Medal. Not Box & Ship. Please contact Eire and take it up with them." This reply is unacceptable. Not only does it deflect accountability for their poor packing practices, but it also demonstrates a complete disregard for the artists whose work they are entrusted to protect. Whether or not the California Art Club maintains insurance on artworks exhibited, the fact remains that Box & Ship themselves caused the damage through careless handling. As an artist, this experience has been infuriating. I will never trust Eric and Box & Ship again, nor use their poor shipping services. Their negligence not only damaged my frame, but their dismissive attitude shows they do not value their customers or the responsibility of safeguarding important artworks. I strongly urge the California Art Club to reconsider its relationship with Box & Ship. By continuing to use this company, they risk not only their reputation, but damaging more artists' works and undermining their commitment to protecting the contributions of their artist members, which make all their exhibitions possible. For fellow artists: think twice before entrusting your artwork to Box & Ship in Pasadena, California. Based on my bad experience, they are very slow to ship artwork, apparently have too much work for them to handle in a respectable time frame, careless in their packing and refuse to take responsibility when their negligence causes damage.

We have used box and ship for years with positive results. However, last Saturday I arrived at 9 AM…read moreexactly and until 9:20 and they still had not opened. This is the second time this has happened. their website indicates the they open at 9:00. Disappointing that this business cannot keep an opening schedule.

I needed a photo for a school ID. Michael did a really great job making sure the pictures came out…read moreperfect. He was really accommodating and professional. For $16 for an ID/passport type picture, that price is hard to beat. I will definitely be coming back if I ever need any services they provide.

Don't waste your time here if you don't have an appointment. I arrived at 9:25 AM today for my…read moreTaiwan passport photos and waited past their 9:30 AM opening time. The store was closed, and my phone call went straight to voicemail. I waited until 9:35 AM before giving up and leaving. The reviews warning about their poor reliability are completely right. Save yourself the trouble and just go to Fromex One Hour Photo Systems for your Taiwan passport photos instead.

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more

Efficient, friendly and smart. Rose and her staff have always gone the extra mile for us, and it…read moremakes a huge difference. Also open on Saturdays, so you never wait till Monday for your mail. All-around great service.

*update* my packages were sent out wrong! Ugh…read more I had the worst experience at this location and I will never return. I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

I needed copies of a play for a reading, and when I priced out the places I used to use, it looked…read morelike it was going to cost a couple hundred dollars! But then I discovered this small-but-mighty shop just around the corner from Javista Hollywood, one of my regular cafe work spots. All it took was a couple emails and I was on my way to getting the copies of my play done in timely fashion and looking good, all at a very reasonable price. This will definitely become my go-to shop for copying.

Very nice owner, very patient. Good price. One of a few places in the W. Hollywood/Hollywood area…read morewhere you can get fingerprints put on a card.