Dimitri was knowledgeable, friendly, fast and reasonably priced. He offered some ideas for our…read morestarlink cable install and did a superb job getting us set up!

Dmyitri did a great job installing our Starlink. Nice clean installation inside and out. We would…read morerecommend his services.

I recently made the switch from DSL to fibre optics with Lightcurve. The whole process was…read moreeffortless and less expensive than my DSL while receiving the friendliest customer service from the team beginning with Tobe who came to our door, explained the process and signed us on for the install. Installers Dylan and Matt were efficient and even came back after install to help with connecting my 2015 laptop to the new fibre optics. Today a Lightcurve representative called me to make sure I was happy. They advertise excellent customer service which is absolutely true.

Good value for Quality service! I switched from spectrum…read moreand the experience has been flawless. The installation and he was super friendly and helpful! has been great! They even gave me a discounts on my first bill that I had a credit! So happy that I switched and of you're considering it, you should absolutely do it. You won't regret it.

Was told to come in and switch for a newer modem.....it wasn't in a box, just shrink…read morewrapped.......go figure, turn out it's defective. Now instead of slow internet, I'm down to no internet. Customer service was more focused on telling me about the possibility of services charges "if" it turns out to be an issue at my house......biache, things were working with the old modem!!! The only change is the new modem, so how would it be an issue with my house?!? Now I'm stuck with NO internet till Tuesday......can anyone spell "migration"?

Relocating back here and had to get situated once again; the range of services or questions one may…read morehave is pretty easy to have answered and a far more reasonable bundled rates than I was paying for with multiple services separately (internet, security cameras, cell phone). Kateryna was the one helping me out - knowledgeable and made things simple to install once I got home.

My internet was down during my grandmothers funeral meaning I was unable to watch it via Zoom…read more Atlas REFUSED to help me and the service technician made fun of me over the phone and said he'd fix my internet when hell froze over. F U Shane.

I requested a technician to check my internet connection this morning. The Company sent one guy…read morewhose name was Davis to my business site within half hour. Amazingly, he quickly found the issue and figured out for me. The technician did a really good job. Thumbs up! Thank you, Atlas Network.

I had a wonderful experience with Carter today. Carter was very knowledgeable, kind, fun, and…read moreprofessional. I highly recommend asking for Carter if you visit this location!

I've been with Verizon for 25 years. Until August 2025, I honestly had very few complaints--at…read moreleast none that couldn't be resolved with a simple phone call. Then Verizon switched our account to a business account because it was the only way we could get Verizon Internet. That's when everything went sideways. We were promised our billing date would be moved to the end of the month. Nine months later, we're still "communicating" with a communications company that apparently doesn't understand the communication part. So here I am, yet again on a Saturday, arguing with an automated system just to speak to a live human being. At this point, I'd gladly talk to the custodian, the mailroom clerk, or even a ham sandwich if it could fix the problem. I'm exhausted from hearing:"We can fix that.""I'm so sorry this happened, sir." The apologies are plentiful. The solutions? Not so much. We have six devices on our plan. Two weeks ago, someone from Verizon called to tell me I qualified for a "FREE iPhone 16." I told them they could keep the phone and instead give me the billing date we were promised. Strangely enough, I haven't heard back from them since. So here's where I'm at: Does anyone have the number for T-Mobile? After 25 years of loyalty, it's disappointing to feel like that loyalty means absolutely nothing. I find it hard to believe another company could be worse at communication than a company whose entire business is communication. If you're considering Verizon because you value customer service and loyalty, I would strongly encourage you to do your homework before making that decision. Twenty-five years is a long time to stay with a company. It shouldn't be this hard to get a simple promise honored. Rodney J

Cascade was bought out over a year ago by Wave. Since then I've had a few outages at night…read more Unfortunately, support is onoy open during daytimes house with what they call "on call service after hours." I don't know what that means, but no one responds after 5pm on some days. If you leave a message after hours they don't return the call. I called the other evening and the line was forward to a number in area code 610 that would not take messages. We were told how great it would nbe to be sold to WAVE because of their greater resources. One would think that after a year they would at least have Wave respond to support. Another interesting thing. We had to enter all our account information from Cascade Link's invoices into the new system. Why do I need to transfer my account? Service is generally good, but if there is a problem, there is no one to respond outside of business hours. That is just not acceptable for an internet business!

The sole reason I transferred over was for stable internet speeds as fiber optic is typically less…read morenoisy than CoAxial providers. The speed is great and was way faster and more consistent than Comcast. BUT all of that is negated by occasional shutdowns of internet where you can't even call customer support! Happened today and I'm sad to see this is a frequent occasion. Of all days, it happens when I'm working from home. Now I got to make up the hours on the weekend...awesome. In Cap Hill, if you want to pay $10/month less for reliable internet, go with Comcast. I had them last month, thought I'd try out CascadeLink for it's marginally faster connection, but will surely be returning to Comcast. Comcast has its own problems, but at least I can rely on internet working when I need it. tldr: Do NOT sign up with the service unless you're ready for frequent surprise internet shut downs. Comcast is more reliable, cheaper, currently offering around 70 Mbps for $40/month vs. Cascades 30Mbps for $50/month