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    Best Buy - Montebello

    2.2 (524 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

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    Julien M.

    Just purchased this Samsung 50 inch TV for my son's room. As soon as we unbox it, the product was damaged. I'm calling first thing tomorrow morning to try exchanging it. I hope they don't give me a hard time.

    Poor customer service

    This employee told me I was next in line for a laptop, but then she proceeded to help someone else who asked for help after me. Waited an extra 20 mins. However at the main checkout area, Aneel was very helpful, polite, and had great customer service.

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    20 days ago

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    4 months ago

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    3 months ago

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    2 months ago

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    21 days ago

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    11 months ago

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    2 months ago

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    7 months ago

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    5 months ago

    Slowest service ever. People sitting around and saying that they are too busy to help you.

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    2 months ago

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    7 months ago

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    1 year ago

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    9 months ago

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    10 months ago

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    11 months ago

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    2 years ago

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    1 year ago

    Best Buy associates are nice and cool. Easy to shop online, price are reasonable if you need something quick and pick up was easy.

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    8 months ago

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    2 years ago

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    1 year ago

    Bad Service. Employees holding there products to prevent customers from buying. this is not right

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    8 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    Page 1 of 14

    Best Buy - Montebello Reviews in Other Languages

    Ask the Community - Best Buy - Montebello

    How is the quality of their repairs (iPads, iPhones, etc)?

    They are Apple certified and they can fix any Apple product so that you don't have to go to the actual Apple store if your phone cracks or if you need to replace your battery nor screen itself and they provide all the help you need all in store!

    Is here have the iPhone X?

    Yes

    View All 3 Questions

    Review Highlights - Best Buy - Montebello

    I very grateful Charles assisted me for he was very Patient, Helpful, Courteous, Professional, Polite, and Pleasant.

    Mentioned in 10 reviews

    Read more highlights

    Verify this business for free

    People searched for Music & DVDs 4,233 times last month within 15 miles of this business.

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    FYE - Entrance

    FYE

    2.6(52 reviews)
    2.1 mi
    $$

    Stumbled into FYE at the mall with my boyfriend and instantly knew this place was our kind of vibe…read more As huge fans of collectibles, we were seriously impressed by their unique and well-rounded selection. Everything from toys and clothing to movies and tons of fun merch. I was living for all the nostalgic finds! They had goodies from Scooby-Doo, Courage the Cowardly Dog, Powerpuff Girls, Invader Zim, SpongeBob, Pokémon, and so many other cartoons I grew up loving (and still do). It honestly felt like stepping into a curated throwback dream. They also had tons of cool Sanrio and Anime stuff. Fair warning though... this place is dangerous for your wallet in the best way possible because I kept finding things I wanted. Luckily, they had a lot of in-store promotions and prices that felt super reasonable. The store itself is spacious and nicely organized, so it didn't feel overwhelming despite how much they carry. The staff was also super friendly and helpful, which always makes a difference. As a horror movie lover, I was especially excited when my boyfriend surprised me with the "King of Horror Expanded Edition 8-Film" DVD set--such an amazing find! I've been wanting to build up my physical media collection, and this felt like the perfect start. Safe to say, I'll definitely be back the next time I'm in the mood to treat myself.

    Fye brings me back to the days of Tower Records, and Amoeba in Hollywood. They bring a bit of…read morehistory with a twist of new mixed together. You can find Music in Vinyl and CD forms. Next aisle, you can find figurines of music memorabilia to new school Funky Pop. You can browse another aisle and there's a t-shirt wall, then plushees . Prices is a hit and miss ,... but I do like to visit this store . There's so much to see.

    Photos
    FYE - Pokémon

    Pokémon

    FYE
    FYE

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    Rewind Audio - From collectible gems to one-of-a-kind pieces, our showroom is full of treasures for music lovers.

    Rewind Audio

    5.0(8 reviews)
    8.6 miEagle Rock

    6 out of 5. I just found this review by Nick M - and I could not have said it better myself:…read more Nearly impossible to say enough good things about Jen, Oscar, and Rewind Audio! Not only do they consistently have an amazing inventory of diverse, unique, high-quality vintage hifi components (speakers, amps, turntables, cassette decks, etc), but they are also extremely knowledgable, kind, and earnest people who value their customers deeply, and strive to deliver the best possible gear and customer service. Their energy and passion is infectious! Aside from being great people - they offer very fair and competitive pricing on all of their equipment and you can be certain that everything in stock has been inspected, tested, and held to the highest standard - which makes the value nearly priceless. A rare gem in LA! A 'must visit' for vintage audio nerds.

    Came here for a birthday party. We had access to the cool interior of the store with all kinds of…read moreretro audio equipment and then access to the large back patio space. The party host had a bartender, set up a food and appetizer station near a retro camper. Add some party decorations and it was such a cool place to rent space from! Definitely considering a rental for a future party here and also, to go back and buy some records which were reasonably priced.

    Photos
    Rewind Audio - Iconic vintage speakers that deliver warm, full-bodied sound, proof that great design never goes out of style.

    Iconic vintage speakers that deliver warm, full-bodied sound, proof that great design never goes out of style.

    Rewind Audio - Martin Logan ESL Electrostatic Speakers - a stunning fusion of art and audio engineering.

    Martin Logan ESL Electrostatic Speakers - a stunning fusion of art and audio engineering.

    Rewind Audio - Stereo receivers, speakers, turntables, amps - Rewind Audio specializes in legendary sound that lasts generations.

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    Stereo receivers, speakers, turntables, amps - Rewind Audio specializes in legendary sound that lasts generations.

    The Voice of Vintage

    The Voice of Vintage

    4.4(116 reviews)
    26.2 miLake Balboa

    Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

    Chris is nice, seems knowledgeable but lacks a work ethic to match. Repaired my zenith console…read morerecord player. The next day after Chris came to my home to install it I reached out to him about audio dropping from one side. I've text and called him over the last 4 months. The times we've talked he has expressed getting a needle and swapping it out. EVERYTIME he has said, let me see if I have a needle. Maybe I can come by tomorrow or whenever. I say ok let me know and I never hear back from him. A few weeks go by and the cycle repeats itself. I've refrained from leaving a negative comment but I talked to him on Tues he said, "let me see if I have a needle in my box, how about tomorrow". Told him no one would be available tomorrow but Thurs or Fri, he said ok. Heard nothing and here we are. Its Saturday. Called him, no answer, left a message. So I have a console that plays records that will periodically drop audio. But if you ever so lightly tap the back of the tone arm audio might return. So that's what I got for $675.

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    The Voice of Vintage
    The Voice of Vintage
    The Voice of Vintage - My dads 70s turntable, exactly as I left it with him 2.5 years ago. I got it back.

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    My dads 70s turntable, exactly as I left it with him 2.5 years ago. I got it back.

    A Sound Decision - Beautiful Sonance pendant speakers, amazing sound

    A Sound Decision

    5.0(4 reviews)
    12.2 miHollywood

    Scott is very knowledgeable and experienced in providing the top of the line sound system for your…read morehome or commercial space. I had him install the sound system on my 2700 square foot jiu jitsu studio, and entire process was a breeze and I am delighted with the results. Our music definitely sounds better than any other gym I've been to!

    Chris at A Sound Decision is fantastic. Very professional,…read morethorough and did a non-rush job with my home system. He mounted my new smart TV on the wall (very clean appearance) and wired my new gear: Apple TV, DVD, Direct TV etc.... so it all runs through the receiver with 1 HDMI cable up to the TV. He also programmed my new universal remote (which I think you need a special collage degree in just to make it do the most basic commands) to eliminate the 6 other remotes taking up space. He took the time to explain how everything works without rushing and didn't leave until I was totally comfortable with the system. It also seems like he spends time researching the latest trends and technology so was able to make recommendations on the most cost effective but highest quality gear for my taste. I've had the same entertainment system/TV for like 12 years and was a bit nervous about upgrading but working with Chris made it a very exciting and enjoyable experience. Highly recommend!

    Photos
    A Sound Decision - A Sound Decision L.A.

    A Sound Decision L.A.

    A Sound Decision - Chris picked this TV for us and we couldn't be happier! Also, the Sonos sound system is the most amazing thing we've ever purchased!

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    Chris picked this TV for us and we couldn't be happier! Also, the Sonos sound system is the most amazing thing we've ever purchased!

    Best Buy - Montebello - musicvideo - Updated May 2026

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