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    Best Buy - Burleson

    2.4 (39 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

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    5 months ago

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    8 years ago

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    4 years ago

    Seriously. Close at 8? I guess if you're short staffed. But the entire area's s worth of stores closed at 8.

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    6 years ago

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    4 years ago

    The guy tatted up who helped me today was so nice and got me what I needed and he was beautiful and smelt amazing, so that helped .

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    Ask the Community - Best Buy - Burleson

    Review Highlights - Best Buy - Burleson

    Dealt with a wonderful young woman named Amanda, and then a super nice young man named Kaleb.

    Mentioned in 2 reviews

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    Texas Appliance

    Texas Appliance

    2.3(89 reviews)
    15.6 mi
    $$

    The appliances were packaged nice and sturdy for delivery. Everything was great and the delivery…read morecrew did a Phenomenal job. Prices were good if not better than department stores. Highly recommend Texas Appliance. Great job guys.

    I went to Texas Appliance to looking for a selection of appliances. I was greeted by a helpful…read moresales associate who showed me around and answered all my questions. The next day, I followed up about an oven and was assured it was in stock. After a few emails, we finalized the details, and I waited for an updated invoice by email. Then, communication completely stalled. After a couple of days without a response, I reached out to the store and discovered that my sales agent was no longer with the company. To make matters worse, I learned several crucial details had been overlooked, including the need for an in-home measurement and additional installation fees. On April 25th, I paid for both the oven and the measurement fee. After the measurements were completed, I contacted the store again, only to find out that my new sales agent was on leave. The store manager stepped in, and I had to bring him up to speed on my order. He then informed me there were issues with LG warehouse, and that everything had to come from California--meaning there was no definite timeline for when my oven would arrive. This was incredibly frustrating, especially since my original salesperson had assured me that I would have it within 10-15 days. Over the next several weeks I heard nothing from the store. I called asking for updates and continue to get the same message, we do not know when it will be in. Fast-forward 30 days from my first visit--I finally received a call letting me know the oven had arrived. However, before installation could proceed, I was informed that I had to pay the $540 installation fee upfront. I asked if I could pay on the day of installation. I had already paid $3000 for the oven and I would really like to wait and see it before I paid any more money. They refused, citing store policy. The store manager even called me saying there was no way they could do it to where I paid for the installation on the same day. At that point, I had lost all confidence in the process and requested a refund. If they are willing to loose my business over a "store policy" and $540, then I will go some where else. I initially chose Texas Appliance expecting a higher level of customer service, but my experience was nothing short of disappointing. I realize they cannot control the shipping delays with LG. However, with all the issues with my order, when it came down to a simple store policy, they were unwilling to budge. I was not asking for a discount. I just simply asked to wait and pay the installation when I actually saw the work bring doing.

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    Texas Appliance
    Texas Appliance
    Texas Appliance

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    Best Buy - Burleson - computers - Updated May 2026

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