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    Best Buy - Ames

    2.5 (28 reviews)
    Closed 10:00 am - 8:00 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.4(23 reviews)
    0.8 mi
    $$

    I'm giving this a 3 because the employee who helped us in store was incredibly nice. Would give him…read morea 5 but I'm beyond annoyed with the delivery issues. We were supposed to have appliances delivered today and were told they would call ahead to let us know they'd be here shortly. They were delivering 3 appliances for my house and 1 for my parents (they live up the street) and we gave them my phone number to call ahead. I double checked that was the number they would be calling before leaving the service counter after purchase. Well wouldn't you know today they supposedly made 3 attempts to deliver with no one home (I was one block up the street at my parents and able to return in under a minute as needed.) They called the wrong number (my dad's) and when he called back after missing their ONE call, they never answered and he couldn't leave a VM. Now delivery is going to have to be Saturday interrupting plans we've had all summer if we want them this week (we needed them ASAP.)

    I have been trying for three days now to help a friend with a return of a washing machine…read more I am deeply disappointed with the inflexibility of the return policy and the brush-off that we received from customer service, both in person and online. She purchased a washing machine that does not serve her; she is almost 80 years old and has some physical challenges. The machine she purchased is one that she cannot use comfortably. All that we have been asking for is some consideration in returning for a different model. I have been told by Lowe's that my only option is to talk to Samsung, who tells me that my only option is to talk to Lowe's. $400 should not make a difference to either company. It hurts to know that Lowe's, who I have used for years for my contracting business, does not care for anyone over the age of maybe 30 or with physical challenges. The lack of consideration has been frankly appalling and does not reflect any empathy or care for individuals in situations such as this. Looking at market values today, Lowe's is at $268 billion and Samsung at $266 billion. The removal and replacement of a washer for someone unable to use it will not move the financial needle on those numbers, but perhaps caring for your customers would.

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    Bell Salvage

    Bell Salvage

    5.0(1 review)
    1.0 mi
    Established in 1989
    Free estimates

    I got a flat tire in a parking lot while picking up dinner the other night. In horror I realized…read morethat my jack was in my girlfriends car so I was at the mercy of having to wait for roadside assistance to come help me get my spare tire on. Before I even had time to make the call, a gentleman pulled up and began placing a jack under my car. He then told me I could keep the jack as he and his family run a salvage yard here in town. That gentleman's name was Chris Bell and he saved me an enormous amount of time and anger that evening. A good man who went out of his way to help me like that deserves a shout out and good review. Please check out Bell Salvage in Ames for all your metal and appliance salvaging needs! It's right across the street from Carney's auto salvage yard.

    From the owner: Serving Ames, Boone and the surrounding communities since 1982!…read more Bell Salvage is a family owned business and has been serving Ames, Boone and the surrounding communities for 28 years. Bell Salvage will pay you for all types of steel and metals. Some of the items we recycle are listed below. Call for current prices.We recycle:* Iron* Steel* Copper* Brass* Aluminum* Tin* Wire* Stainless* Farm Machinery* Autos* Radiators* Catalytic Converters* BatteriesWe have a large truck scale as well and an inside scale for weighing materials. There are 20-, 30- and 40-yard roll-off containers available for drop off at your site also.Call or stop in today.

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    Best Buy - Ames - appliances - Updated May 2026

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