I stopped in for a consignment on a electric dryer. I was very happy Knowledgeable,Honest and…read morehelpful employee's, easy to work with. Will help with technical problems great location in the center of Ames. I will be a return customer.

We purchased the new washer on March 16th, in the afternoon. They delivered it at 9:00 am on March…read more18th. They removed the old washer, then installed the new unit. They did a test run, and it worked great! They were done and gone by 9:45 am. We paid a modest fee for delivery, install of the new unit, and removal of the old. Some places charge almost as much for that as for the washer itself! Ken's has always treated us well (we bought our previous washer from them, and they fixed our dryer) and we appreciate that. Thanks, Ken's Appliance!

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

I paid $85 to repair my fridge door. The "service" person did it replace any parts, put it back…read moretogether about a month ago. My fridge to is on the floor today. Never hire Kent Wirth Appliances. Ever. If they sucked anymore they'd be making vacuum cleaners that don't work.

Scheduled an appointment 5 days out for a dishwasher at the duplex I rent. At the time of the call,…read moreno question was asked about it being a rental or if I owned it. Part way through my scheduled time, I was called as asked if it was a rental and told that they would not work on the appliance until the landlord called to setup a payment method ahead of time. This is understandable, but not after waiting 5 days with no working dishwasher. The repair man was kind enough to point out that after 30yrs of doing this work, he has seen too many problems with repairs prior to landlord approval. Funny that those 30yrs did not teach him to ask the question ahead of time. Proceeded to be very rude on the phone when I question this, dismissed me and hung up on me. Will not be calling them again!

I have now called on Hometown Hero for two appliances repairs. Once for Samsung dishwasher and now…read morefor a newer Whirlpool washer. Both experiences were wonderful. The techs are professional and polite. They take care of the issue while keeping you fully aware of the potential cost. Full disclosure throughout the entire process. I shy away from calling a "major company" but Hometown Hero conducts business like a small town business. I highly recommend getting over any preconceptions you may have of a larger company and put your trust in them. I have not been disappointed.

DO NOT use HOMETOWN HERO appliance repair…read more Don't be fooled by their initial claim that they will apply the initial $150.00 charge toward the final bill if any work is done. The technician was here for 45 minutes, replaced a $30.00 part, and the total charge was almost $400.00. I don't think the $150.00 charge was applied to anything. When we asked for breakdown of the final charges they refused to provide it. I would definitely NOT RECOMMEND this company if you prefer to deal with a company that offers a transparent pricing, are honest, helpful, and willing to explain their bill.

Our experience with this company will sound outrageous to any decent human being. We hired them to…read morerepair a cabinet in September 2021. They showed up and did a good job installing it for us. Then they suggested we also install vent cover which they could make it for us for $200. We thought it would be nice to cover the vent so we agreed and paid them to bring it to us later. Then things started to escalate from here. They promised to drop it off on Oct 6, DID NOT show up. Then on Nov 1, my husband contacted them, they promised to drop it off the second day, DID NOT show up. My husband contacted them three times in December (Dec 1, 16, and 17), and they replied on Dec 17 saying that they would bring it on the 24th, DID NOT show up. Contacted them again on Dec 30, said they would come, DID NOT show up. Ever since then, they stopped replying to our messages. We texted them at least once a month, NO RESPONSES AT ALL. Yesterday (August 23, 2022), I called them and someone picked up. I confronted them and they told me they NEVER came to where I live to do any job! This is completely unprofessional and outrageous. We gave them benefit of the doubt but they failed us over and over again. They either deliberately lied to us or they intentionally stole from us! It's disgusting! Today is August 23, 2022. we called them and an automated voice said "this number has a caller restriction" which prevents us from calling them!!! We tried to be as civil as we can but this is beyond unacceptable. If this is how they do business with everyone, then they will be out of business in no time! We will expose them on every platform they are on so no one else will fall for their despicable act!

From the owner: I have always loved fixing things. Repair knowledge is not enough without experience. From…read morewoodworking to electrical installation, I have fostered all of the skills you need for household repairs and improvements.

we had a running Maytag front loader dryer making some noise but working they recommended new…read morewheels and a belt $400 20 min later noise comes back next day recommend a 48 dollar blower wheel ok no problem go for it after beating and breaking it off they say need motor $300 more so they leave it broken and say it's dangerous don't use and leave. we wanted to split the cost of the motor and the owner calls me yelling at me and and won't repair it. now we have 5 kids laundry and no dryer really bad customer service for sure beware. a negative 10 You were a bully over the phone is all we got no rebate offer and nothing was seized as you know that's not true. Also the guys that came with the new unit today said we wouldn't belive how many people say the same thing about Iowa appliance and you're bad work and you guys keep them in business while ripping folks off around the area that just want an honest Job done for an honest price.

Our technician repaired our faulty refrigerator door quickly and with great professionalism. He was…read morepunctual, courteous, and ensured everything was functioning perfectly before leaving. We're very impressed with the quality of service!