Lacy is great, very personable and knowledgeable. She helped us get the best deal we could on what…read morewe needed. Bundle deal wasn't what we walked in looking for, but its what we ended up wanting. thanks. will be back & already passed on your business card! thanks!!

From the owner: Specialties: Appliance Sales and Service, US Cellular…read moreAuthorized Dealer. Products: New and Pre-Owned Appliances, Kitchen Appliances, Washer & Dryers, Refrigerators and Side-by-Side Refrigerators, Freezers, Top and Bottom Freezers, Ranges, Cooktops and Wall Ovens, Range Hoods, Microwaves. Services: Appliance Repair and Delivery, Appliance Installation, Financing, Appliance Repair & Service, Promotions and Specials Offered, Rebates. Brands: GE, Haier, GE Profile, Hotpoint, Cafe. Locations Facts: Right by Kwik Star, off the Interstate.

We come here every time we need a new appliance. Always great service and they work hard to get you…read morethe best price.

From the owner: Factory Direct Appliance is your source for home appliances. With a showroom to view our available…read moreproducts, Factory Direct can cover your appliance needs.

I stopped in for a consignment on a electric dryer. I was very happy Knowledgeable,Honest and…read morehelpful employee's, easy to work with. Will help with technical problems great location in the center of Ames. I will be a return customer.

We purchased the new washer on March 16th, in the afternoon. They delivered it at 9:00 am on March…read more18th. They removed the old washer, then installed the new unit. They did a test run, and it worked great! They were done and gone by 9:45 am. We paid a modest fee for delivery, install of the new unit, and removal of the old. Some places charge almost as much for that as for the washer itself! Ken's has always treated us well (we bought our previous washer from them, and they fixed our dryer) and we appreciate that. Thanks, Ken's Appliance!

I needed help and stood there for 45 mins waiting for someone to help as workers were just walking…read morepast me and going into the back. Finally one nice lady came up and helped me with what I was looking for and answered all my questions. When it was time to check out three grown men stood by the register and watched me waiting to check out. They are not helpful at all and so rude to me when trying to buy their products. They wanted me to spend more money to get 30$ off for next visit. Them knowing I will never go back to that store ever again! Worst service I have ever had experienced!!

Had absolutely the best experience buying a phone with my disabled sister from Asante and Zander…read more Bother were kind, patient, and so accommodating of my sister's special needs. Asante battled through lost passwords, missing apps, and a lengthy data backup to transfer data to the new phone. I was so appreciative of his determination and professionalism! Thanks Asante!

John went above and beyond once again. Due to a narrow gate in the fence, he had to take the doors…read moreoff to get our new refrigerator through it. He put it back together and then had to do the same with the old refrigerator. He is one of the best business owners in the entire area. Thanks, John.

I have always had good luck at Johns...the owner, John, is always friendly and very knowlegable. We…read morehave purchased all of our appliances at Johns since moving here 12 years ago. Great customer service and John will personally come out to your home take away the old appliance and install the new one. If I could give more than 5 stars, I would!

My fridge passed away in the evening...I saw it at 12am. Stopped into the store at 8am...I told…read moreDave what I needed (also gave him a bad time about the used fridge I got from them conking out after 24 years!) Dave took me right to what I needed...Dennis was in my driveway at 11am. I've done business with Henderson's for many years...Great Guys from sales, delivery and service.

Asked to have my dryer checked. He didnt even open the back to check for lunt. He was here…read moreliterally only 2 minutes.

I can't say enough about shopping locally and the FABULOUS service that I received at Ware…read moreAppliance. Mike was helpful, accommodating and provided service/installation that was outstanding. The installers were careful and courteous. He had the inventory ~ washer, dryer and dishwasher ~ (which is short with big box stores) and arranged for delivery the next day! I can't emphasize enough that a LOCAL business will be there for you if there is any problem; good luck on getting a service repair or parts with the chain stores. And one more thing: DID I MENTION THAT HIS PRICES WERE LOWER THAN HIS COMPETITORS??? Many thanks to this family owned business! Keep it local!

they listed to my needs and were able to deliver and install my dishwasher the next day. All of…read morethe staff were so polite and professional throughout the entire process. The young men were cognizant of keeping the area dry and clean as they swapped out the old for new. I loved the opportunity to keep my business in town.

I recently wrote a bad review on NFM related to how they handled my broken fridge that does not…read moremake ice and turned me over to their warranty company. This review is to give credit where it is due. NFM turned me over to Square Trade who then turned me over to Iowa Appliance Repair. In the end Iowa Appliance repair did a good job replacing both ice makers and Square Trade did a good job of getting the parts here on time. I have a working fridge again. I would recommend Iowa Appliance Repair if you have a need.

Bought thousands dollars in furniture $300 warranty and crap has fallen apart from the start and NO…read moreHELP FROM EITHER Square trade or the NFM. Sad p