Ordered an item to be shipped to my Mother for Christmas on 12-14…read more When I called to check on in on the 19th, they said it hasn't been shipped yet. But will shortly. When I asked if it would arrive by Christmas they said and I quote. I don't know. Well I checked with ups and it won't be delivered until 12-27. Very disappointed. The rest of the fee world the shippers can give you a promise time and in almost all cases deliver something within ten days of ordering. They could do neither.

I bought the pine pencil post bed a few years ago. It's gorgeous and has held up perfectly. I was…read moreimpressed with the customer service because I had one contact and she followed through on my order to get all the little changes I asked for done correctly. They made it fit my adjustable bed.

Kenilworth House is one of my favorite places and my go to place whenever I'm looking for something…read morewonderful for my home. Sheila and the staff there are amazing, they always go out of their way to help you find just what you're looking for. I've only lived in Des Moines 2 1/2 years but finding Kenilworth House was discovering a real treasure. If you haven't stopped in please do, you won't be disappointed Ernie Krueger

From the owner: Furniture, Custom Furniture, Home Furnishings, Interior Design, Decorating, Window Treatments,…read moreFabric & Wallpaper, Lamps & Lighting, Area Rugs, Artwork, Artificial Floral, Gifts, MacKenzie Child's, Sid Dickens Memory tiles, Houston Llew Spiritiles tiles

Nook & Nest is a cute little gift store on Main Street in Ames. Compared to other downtowns in…read moreIowa, Ames is in pretty good shape with this store, Dog Eared Books, Cafe Diem (coffee), Oak Lane Candle, a couple decent restaurants and bars, and other businesses lining the boulevard. There's free parking in the lot next to the railroad tracks, so wandering around is a pretty easy and pleasant proposition. Although Nook & Nest features an interesting selection of home goods, I was drawn to the paper, including notebooks and cards from Moglea of Des Moines, and various other brands that would fill anyone's greeting card, writing, listing, habit tracking, and/or planning needs. I'm now stocked up for awhile (and with more than I really need), but when I return to Ames in a few months, who knows?

Located in downtown Ames, this place is a really good place to visit if you are looking for a gift,…read moregreeting cards, home furniture, or a unique item. I have visited twice, and found fun stuff both times, including some great cards that I have not seen elsewhere. The customer service is kind and never pushy, and their buyer has impeccable taste. I do like the layout of the store, as you're not cramped at all, a store that has plenty of space if you're browsing and not quite sure what direction that you're headed. I am grateful for Jamie Nessa's guidance on my last visit.

The antiques were overpriced. I said to the woman that I was going to make a pipe and maybe she…read morewould make me a deal - she said No! So basically stuffed full but waaaay overpriced.

What a charming little place. There's a lot of interesting items for sale! I just couldn't bring…read moremyself to spend as much as they wanted to charge however. For instance, $4 for 1 tiny succulent, $6 for a small plant container, and $115 for a crock. I ended up needing to leave as I was overwhelmed with all the stuff everywhere! There's A LOT to look at for sure, and even some mini horses and goats for sale out back. If you're someone who likes to be frugal like me this place may not be for you. If you don't mind spending money and don't mind the amount of stuff then by all means check it out!

There are two Overflow locations in Ames. The one on Duff is mostly clothes and toys. This one is…read moremore household hard goods, some art, knick knacks, and furniture. This is not my gf's favorite store, but I don't mind it. Prepare for some dust and to have to dig a little. One of my favorite areas in this location is the cable bins. I've been able to grab many charging cables and AV cables (including hdmi) for 50 cents each. Sure can't beat that price!

Good selection. Poor value. If they know what a vintage item is. they will jack up the price. You…read morecan usually buy it for the same price or less on eBay and, if you buy it there , you can return it if you don't like it. The staff and service are great and friendly. However, they do not have the authority to lower prices on overpriced items.

Absolutely-lovely mattress store. Didn't feel particularly pressured, but I felt like a valued…read morecustomer - like they actually wanted me to be satisfied with any product that I purchased from them. While I (hopefully!), don't need another mattress anytime soon, this would be the place I'd return to. PROS: -Shopkeepers don't work on commission, and that becomes insanely obvious when you step into the store. Whereas we had someone on our tail constantly and trying to upsell us and offer better deals ("well, I can take $200 off that price right now!") when we went to another mattress store, we got lovely peace and quiet here. The sales associate welcomed us and pointed us in the right direction when we came in. Then he went back to his post and allowed us to look around with supervision. He occasionally came and checked in and asked if we were finding everything okay, but we had the ability to lay on and test the mattresses in peace without feeling rushed. -Associate was also pretty knowledgeable. He didn't seem to have too many specific details about things, but he was very familiar with the mattresses and how they compared. He also had very detailed information about all of their programs/buying process. -Nobody tried to sell us anything we didn't need. They were happy to explain the differences between the more-expensive and less-expensive options, but it never felt like we were being shoved towards the more-expensive one. He seemed to want us to be satisfied with our purchase - whatever it was. -They offer a 1-year happiness guarantee. If you find that it's not a good fit for you within one year, they'll take it back (minus a $50 surcharge fee) and give you full credit for the mattress. That's LEAGUES above other programs in town (which was 30 days and 100 days at other stores). -They have some coil-designed mattresses, some hybrid designs, and some pure memory foam designs. Mattresses range from $300-ish to $3,000-ish. There's a simple pricing structure laid out on every mattress with the breakdown of prices - how much for each size option of that type with various foundations or other options. No guessing or feeling uncomfortable continually asking a sales associate. Nothing seems marked up or unreasonably priced. -They also sell sleep accessories like sheets, memory foam pillows, and mattress protectors. -Mattress was delivered next-day with absolutely no problem for free in Ames. Evening of purchase, we received a call giving us a 3-hour window for the next day. Mattress was delivered in that window during the next day. CONS: -Relatively limited selection of brands (mostly Restonic), and they don't have the ability to special order any other brands.

I had trouble getting the mattress we ordered 2 weeks ago, but after Mike called me and explained…read morethe situation, we reached a better conclusion. I am grateful someone took the time to figure this out with us, and we like the product. We are looking forward to better sleep! Thanks, Mike.

We walked in to By Design with a set of plans for our new house and some pictures of furniture we…read moreliked. What Laura and Bonita did to furnish our empty space was amazing. Great room, office, bedroom, family room. They created a full plan, we made one or two very minor adjustments, and now we are living in our dream house with furnishings and rugs that perfectly complement the modern vibe. And the price was right! I recommend By Design to everyone I know who might be thinking about furnishings and area rugs. The products are great quality, and the designers are top notch and super nice. One piece or a houseful - they will take care of you.

By Design is one of the few, furniture sources in Des Moines with higher quality furnishings. They…read moreare the only source for American Leather (one of my favorite companies for sectionals, sofas and no so cluncky recliners). They have several other lines, also. I work with Bonita, who is extremely helpful, very patient and a wealth of experience. Dawn professional designer Santa Barbara | Des Moines

This is a small little thrift store that is packed with all types of goods from toys to decor to…read moreclothes to books. I found a handful of clothes that I liked. They have a few dressing rooms so you can try on what you find. The pricing was very reasonable. This store is also generous in the mission of giving back with the money from the sales- makes you want to shop there even more!

Prices are getting much better. For some reason they occasionally get unreasonable. Unfortunately…read morethey deem "vintage" are still often very overpriced. Still I have bern finding mote genuinely high quality "thrift store priced" items lately. Staff at these stores are consistently great.