The customer service at this J.C.Penny's location top to bottom is absolutely amazing. The mall its…read morein might have seen better days, but whoa, does the caring attentiveness of the staff more than make up for that! Would definitely highly recommend. A special shout out to the young lady who helped me pick out a gift for my roommate in the Sephora section. I think her name starts with an R? Her customer service skills are off the charts amazingly high!

Unexpectedly spent more time in Ames than planned, but this store saved me, and I want to thank…read morestaff member Nancy for her help and pleasant customer service. The store has a terrific selection of men's clothing and I was grateful to be able to have not only a well-stocked store but a high level of customer interaction.

Best Hobby Shop I've ever dealt with. Did a bunch of direct purchase and consignment. Honest to a…read morefault!

Great assortment of aircraft, armor and auto models, gundams, sci fi models, model railroad locos…read moreand rolling stock, and scenery and accessories. Excellent selection of paints, including Mr. Color, and modeling supplies. The owner is friendly, knowledgeable and helpful. Whenever I'm in Ames I make a point of stopping by. Great hobby shop!

Great place to shop and shoot at! The owner is a very courteous and knowledgeable man! I will be…read moregoing back and i highly recommend this business!

Sold me wrong item. No returns. Told them they're losing a customer. They called me a fckin btch…read moreand hung up on me. Called back and talked to manager who said they don't care at all that their employees treat customers like this or that they're losing a customer. Place deserves to go out of business.

I have lived in Ames for years. Ive seen that building be a number of different businesses. When i…read morestopped there i wasnt expecting much. As soon as i walked in it was like walking into a different world. The noise from outside was gone and i was met with a pleasant smelling, clean, well lit space. The displays were backlit well and clean, Also had a symmetry to it that appealed to me. There was nice calming music playing and i was free to look around for a bit. Then i met Drake and Hannah. They were wonderful, and friendly. There were up beat and smiling and very helpful. I got the impression that they were the owners, you rarely find that good of an employee, let alone two. I will definitely go back, and i wont be going anywhere else.

They are a service when needing to ship back to Amazon. Has always been very cheerful and the…read moreproducts there are very good.

Great selection for shoes and clothes at good prices. But the best part of this store is the…read moreemployees. They are so nice and courteous. I will always get my kids shoes here

My all time favorite location for getting video games, gamer memorabilia and general info on…read moreanything video game related. The store is always nice and organized, the employees are friendly and willing to help, the manager Matt always has a smile on his face. They go above and beyond in making sure I'm fully satisfied with shopping there. Every time I go there something amazing is happening. Last week came in to a shopper with their own Darth Vader helmet on and it brightened my day. Gamestop will always have my support (with upcoming video games they will also have half my paycheck lol). I wish more stores where like this.

The only guy that I've seen working there is condescending. He likes to try and talk down to you as…read moresoon as you walk in the door. If he can con you into buying anything he will try his best. Do not listen to any words that he says he is the worst GameStop employee on the planet.

I had Bacon Jewelers create a custom ring for me in remembrance of my late sister (incorporating…read moreher birthstone). The ring turned out stunning! I highly recommend Bacon Jewelers.

My wedding ring had a loose stone and another smaller one missing. I took it to Bacon's and they…read moredid an amazing job matching the missing stone on the side to the other like it... and tightening the main stone. They also made it sparkle like it was brand new. So happy with their service and attention to detail!

I had a great experience at the Pearle Vision in Ames. The optometrist got my prescription right,…read moreand Kristie helped me pick frames (regular glasses and sunglasses) that are a great fit for my face and what I was looking for functionally and aesthetically. She was very knowledgeable and professional and took the time to pull some options for me to try out. Her coworker was also very nice helping the other customers. I thought the prices seemed reasonable, the process was easy, good selection of frames, and the glasses arrived in a reasonable amount of time. I am happy with both the glasses and sunglasses. I highly recommend!

Went in to pick up glasses for my son and had to wait. Not a big deal but as a technician became…read moreavailable and knew we were waiting, but proceeded to walk to the back and make a phone call. We had to wait over 30 minutes just to pick up. The glasses are over priced comparing same frames and lenses at other places, but we had already ordered. We won't be going back.