Small person. Skilled but runs his office so his staff is in fear. Any questions on process,…read moretreatment, options are a threat. Began sending me all over Durham rather than treat me when my dental issues broke down. Seemed to enjoy telling me how bad my conditions were, "Just pull them all." May happen due to delays. Other dentists are helping.

Dr. Jeffrey West is an excellent dentist - the best of the best. My wife and I have been seeing him…read morefor years. In fact, we would drive miles & miles to go to his office. He is professional, precise and calm. We have always had a good experience and feel very confident that he will do whatever is needed to keep our teeth in great shape. Plus, he never pushes or upsells things that aren't necessary. Dr. West, Anita and the rest of the staff are friendly and work well as a team, too. His office and his equipment are new & modern and super clean. Definitely, always a 5-star experience!

Do you worry about even simple dentist cleanings? Do you walk away with a sore mouth? My experience…read moreis always easy and carefree here. Please try this down to earth place out.!

Dr. Daniels and his staff are just great - one of the best dental experiences I've had. I started…read moreseeing him when I moved to Hillsborough 7 years ago and decided I'd hit the dentist jackpot. Everyone's friendly, professional, and personable. Dr. Daniels takes a conservative approach to dentistry - he never pushes unnecessary expensive procedures or tries to upsell, and he always explains things thoroughly. Prices are reasonable too. We're lucky to have him in town!

I think so much of Dr. Glover and this practice that I followed him from his prior location in…read moreBrier Creek to his new location in Chapel Hill. I've been seeing him since 2013-14 and been very happy with his work and his attitude. I like his staff as well - always friendly and efficient. I have some VERY old fillings that another dentist wanted to replace in 2012. The teeth and the fillings weren't causing me any discomfort and, from my point of view, there was no reason to replace them except to build up a larger bill. Dr Glover said to just leave them alone until the outer shell of the molars started to break down, then I'd have to get crowns. 12 years later, I still have two of those molars, and saved a lot of money. Finding a talented and conservative dentist is hard - that description fits Dr. Glover 100%

1 thing is for sure, They have the best Dental Hygienist (Suzanne) I've ever had to work on my…read moreteeth. Dr. Glover is a really nice guy and is considered 1 of the best dentists in the area. Very Nice staff, and a nice office too.

I never thought I'd say this about a dental office, but this place genuinely feels like a spa…read more From the moment you walk in, everything is calm, welcoming, and thoughtfully designed, right down to the local artwork on the walls. The staff is incredibly friendly and attentive without being rushed, and they immediately make you feel at ease. You're offered drinks, and the warm towels for your face are such a small touch that somehow makes a huge difference. The technology here is next level. They use state-of-the-art equipment, including new cleaning machines that basically power-wash your teeth (in the best way possible). It's efficient, comfortable, and honestly impressive. You can tell they invest heavily in keeping the practice modern and patient-focused. What really sets this office apart, though, is the care. Everything is explained clearly and transparently, no pressure, no upselling, just honest recommendations and extremely skilled work. The owner truly goes above and beyond, and you can feel how much pride she takes in her practice and her patients' experience. If you're someone who normally dreads dental visits, this place will completely change your expectations. I actually look forward to coming back, which is something I never thought I'd say about the dentist. Highly, highly recommend.

Beware of incompetent, unprofessional staff and billing errors…read more I went to this office for a cleaning in October 2025 and scheduled a crown for November. Per their policy, I paid a $500 deposit upfront and the remaining balance on the day of the procedure. A few days before Christmas, they began repeatedly calling, emailing, and texting me about a supposed $584 "past due" balance, asking if I had other insurance. Before I even had a chance to respond, they sent a bill. I was then told by their office to call MetLife and ask them to reprocess the claim--something that should never be the patient's responsibility. I did anyway. MetLife confirmed the issue: the dental office had checked the wrong box on the claim, making it appear I had other coverage, which triggered a reversal. I had to explain their own error back to them after being harassed about a balance that was never mine. At no point did the practice acknowledge the mistake or apologize. Instead, the practice manager said she was "frustrated" that I had contacted MetLife--despite their staff directing me to do exactly that--and even claimed MetLife was being dishonest. The incorrect balance still sits on my account with a prompt to pay. They claim they are not actively collecting, but the system will gladly take my money if I choose to pay it. That is unacceptable. Even worse, if this is not resolved, MetLife may deduct this amount from my 2026 benefits--meaning I could lose coverage for care I actually need. I am now overdue for a cleaning and additional dental work, and I no longer feel comfortable returning. The office is aware of this, yet their response has been dismissive at best and hostile at worst. For a practice that advertises itself as the "number one" dentist in Chapel Hill, this experience has been the opposite. Competence, accountability, and basic professionalism matter far more than marketing claims.

I never had cause to complain about a dentist, but I also never had cause to celebrate until I…read moreencountered Khani Dental. In December of 2025, I finally faced the fact that it was time either to intervene in the slow-and-steady decline of my teeth, or throw in the towel and get dentures. Dr. Arash Khani listened closely to my story, taking into careful consideration all the issues and concerns I expressed, including my general aversion to dental work, my lack of confidence in myself to maintain healthy teeth and gums, and my budget--I do not have the luxury of dental insurance. He subsequently presented me with likely scenarios if I were to choose either to continue ignoring the problem or to give up and replace all my natural teeth. He contrasted those options with a detailed treatment plan that could restore my smile. Thank goodness I chose to put my trust in him and his recommendations! What initially drew me to this particular practice was its proximity to my home; it's located across Banks Street from Tymberline Shopping Center, three short blocks from my front door. But my happiness with the convenient location was quickly supplanted by my delight with the people who comprise the staff. It is they who have left the strongest impression, and I'd like to tell you a little about each of those who've worked with me. First, there's Joanna at the front desk. I can say without reservation I've never met a person who's more kind and caring, warm and friendly, skilled and knowledgeable. Each and every time I walk through the front door she puts me at ease, and it's clear I'm the most important person in the room. Whenever I have any question about the schedule, or my treatment plan, or my bill, she's immediately on top of the matter and either answers straightaway, or gets me the answer after consulting others in the practice. Joanna is a gem! Saylor is my Dental Hygienist. So far, only two of my visits have been with her, and--given the state of my gums--she's had her work cut out for her! This has resulted in my having had less personal interaction with her compared to the others, but nonetheless it's clear she's exceptionally good at her job and as pleasant company as possible when one's patient's oral cavity is also a construction zone. Cheryl is one of Dr. Khani's Dental Assistants, and she is a truly extraordinary person. Over the course of 16 visits to restore my smile, we got to know each other far better than I can remember having known anyone in a similar role. At each new step in this long dental process--from a few minor extractions, to caps, to crowns, to implants, to a final whitening--I never ceased to be amazed at the depth and breadth of her knowledge of procedures, and her astonishing ability to balance the needs of the doctor getting things accomplished, with my need as a patient to be treated with compassionate kindness and, in my case, delicacy. She always seems to know, with pitch-perfect accuracy, when to squeeze my hand, offering a gentle word, when to suddenly distract my attention, and when the best remedy in the moment is to tell some wretchedly corny dad joke! I feel truly blessed to have her in my life. It sounds odd when I hear myself say it but, because of Cheryl, "I'm looking forward to my next trip to the dentist's office!" This leaves Dr. Arash Khani, himself. While demure and unassuming in manner, this gentleman's life story is an inspiration. I suspect his humble origins and the difficulties he surmounted in reaching his present position play a major part in making him the easy-going and approachable person he is. As a professional, I'm unable to imagine how anyone could be more adept and well-rounded. He is a wizard at pain blocking--very high on my list! He has equipped his practice with the most modern and efficient devices available. It's easy to see how he has taken the practice he inherited from Dr. Keith Taylor and turned it into the magnificent caring environment it is today. Oh! I almost forgot: like Cheryl, he has a fantastic sense of humor!

Dr. Taylor is an outstanding doctor, steady prbeyond compare accuracy good temperament a good…read moreexperience team convenient location I would highly recommend him if you need help with dentistry he is doing an doing implant for me and it's amazing how precise he is. Thank heavens! Highly recommend.

COULD NOT SAY ENOUGH GOOD THINGS ABOUT DR. VICE. She is a delightful person, she is extremely…read moreskilled, and she is HONEST. She will NOT try to talk you into having work done that is not necessary or doesn't have to be done now. I am 68, my husband is 79. We moved to Durham from S. Francisco 2 years ago and a friend enthusiastically recommended Sunrise Dental to us. These reviews are based on maybe 6 visits I've had and maybe 10 or 12 for my husband, who has had more complex work done. I am an honest person and had always assumed that my dentists were honest. Then, 15 years ago, I dated a man who taught dentistry at UCSF -- a highly respected man who actually ran an elite program with spots for just 8 post-docs. I was SHOCKED to hear how "flexible" his billing was -- charging people more if he thought they wouldn't notice or blink an eye at the high charges and it was common for his hot-shot dentist friends often did that, too. They would all sit around and compare how much money they'd made that month and what kind of expensive cars they were driving. It was a real (and very sad) revelation. EXAMPLES OF WHY I"VE GIVEN 5 STARS 1. SHE'S HONEST -- SHE WILL NOT PUSH YOU TO HAVE WORK DONE THAT YOU DON'T REALLY NEED -- OR BUY THINGS. SHE WILL SUGGEST THE MORE AFFORDABLE OPTION. I was told years ago that wear on my teeth shows that I clench my teeth. As I've never experienced any pain, I didn't get a night guard...but I noticed that my teeth are looking very flat. Dr. Vice had mentioned it --and when I came back, asked her about getting a plastic night guard. She said, of course, she could order one for me....but truthfully, you can order a kit on Amazon that costs about $12 and they seem to work very well for a lot of people so -- why don't I try that first and see if it works? Would save me a couple hundred bucks. I had also mentioned an old filling in a back took that seemed "low" -- and I was afraid maybe some of the tooth that was high around it could crack or something. She said yes, it was old. No hadn't fallen out...but a little low. Could build it up... didn't push. Two years later, I said "I'd like to have that built up" -- and she did. 2. SHE REALLY CARES & WILL BE AVAILABLE IF YOU NEED HER. I take good care of my teeth but one Friday, I suddenly had a tooth ache and though it could possibly be an infection or the first signs of needing a root canal -- I've had 2, so know how they start. I was able to get in that afternoon. Dr. Vice said "nope -- that tooth already has a root canal, so can't be the nerve -- I'm guessing it's a sinus issue." Well, I've never had sinus problems -- no allergies, no headaches, et. I trust her -- but it did seem odd. She said take antihistamine and to CALL HER OVER THE WEEKEND if it got worse. She said she could call in a prescription for an antibiotic, so it if got worse, I could get that filled. I said yeah, better be safe... As I said, sinus sounded weird but -- took an antihistamine and -- must've been what it was cuz it went away. SO appreciated her saying to please call on a WEEKEND if needed and she's see me. SHE IS A PERFECTIONIST ABOUT HER WORK. That's a good thing in a dentist! for example, my husband was having a crown done to close an annoying gap between 2 teeth that was always trapping food. The crown arrived -- but she said she didn't like the tolerance -- still too wide, she thought it would still tend to trap food. Instead of not saying anything and just putting it in his mouth -- whoosh! Back it went to redo it. Know this is long -- but I read reviews carefully and if someone says something good or bad, I want to know WHY. Might add that I've been lucky to have excellent dental care all my life. Grew up a mile from Stanford U., lived in S. Francisco all my adult life -- which has TWO dental schools -- top-rated UCSF and Univ. of the Pacific. So there is -- literally-- a dentist office with exceptional dentists every 2 blocks if not on every block The competition is so fierce that dentistry is actually one of the only things in SF that DOES NOT cost more than it does in other cities!

My family relocated recently to the Durham area and I needed a dentist who could repair bonds on…read morethe front of my teeth that had worn off and are causing excruciating pain. My in-network dentist does not do bonding so I sought a provider who could, and would also submit to my insurance on my behalf, and then bill us after services, which is what our dentist in California did. Sunrise claimed to do this. So I went in for an estimate in November 2024. It is now over 3 months later. I have contacted Sunrise by email and phone at least 10 times asking for updates. My teeth are in pain. Not only have they not provided an estimate, but they claim it is now my responsibility to call my insurance company. Again, I clarified before going to them that they provided submitted on patients' behalves. (I did call Metlife and they say they never received anything from Sunrise over the last 3 months other than a reimbursement bill.) What is more, Sunrise is now trying to charge me $80 for services rendered during my visit to have an estimate, after billing my insurance, even though they have not provided the agreed service, which was just supposed to be an estimate to fix painful teeth. They continue to send me this bill by text and USPS. What is going on? I get no answers, no returned calls. I spoke 2 days in a row with a new front desk person who continually interrupted me. I reminded her that I have been in chronic pain due to my teeth for 3 months. She did not listen. She accused me of being rude and also implied that she added this to my chart. I really don't even know what to say. I have never encountered a medical operation with such poor procedural follow- through, and a completely callous and unprofessional approach to patient pain and care. I just told this story to my local primary care physician and she was baffled. Update: A lady who appears to be involved in company management called me to try to help. She waived my $80 fee and promised to address the rudeness and insurance issues as soon as possible. Great customer care and goodwill re-established! But then all this new happiness disappeared because later the same day another woman (who appears to be the office manager) contacted me by email. She wrote that the insurance company had actually pre-authorized my treatment over 3 months ago. When I asked her why the office had not followed up with the insurance when they (they say) never received the pre-authorization for treatment--especially since I called a number of times asking for it--she said in writing that as she sees it, it was my fault for not following up with the insurance and also the insurance company's fault for not making sure their office had received the pre-authorization. I don't even know what to say here. Every doctor I have ever been to in my life tells me how much I owe after insurance coverage. No doctor has ever told me it's my responsibility to know all of their treatment codes and find out myself how much insurance will pay them. Moreover, I came into this place for an estimate after insurance. This is the service they offered. A day previously, she had said that I could go ahead and get the dental work without insurance. This is a bit insane because the reason I came in the 1st place was for an estimate after insurance coverage, which we already pay for because dental work is expensive. My family needs to budget for treatment costs. Honestly, the office staff of this company gives the impression that this company doesn't want to deal with patient insurance AT ALL, and so makes the process of filing extremely difficult for patients so maybe they forgo insurance. This extraordinarily upsetting and stressful experience has eclipsed the very pleasant experience I had with the actual dentist. I am hoping that the other nice lady calls me back.

It took me years to find a dentist in the triangle that I felt wasn't trying to sell me services I…read moredid not need, but I finally found Meadowmont. Everyone is so welcoming and I feel heard during every visit. No surprise costs since I made sure I was covered through my insurance provider before the visit.

Unfortunately, I did not have a great experience with Meadowmont Dentistry. Similar to other…read morereviews on here that you'll see, (that are not 5 stars and are all the way at the bottom because of how they filter the reviews), I also felt blindsided by their nice gestures upon arriving vs when I received my bill. Not once was I told I was not in network or that I would have a $300+ bill for A CLEANING. I had zero work done but a cleaning and had a $300+ bill. I have a PPO insurance plan, but because they failed to tell me when I arrived that I was not in network, I did not have the chance to leave prior to my services. The manager explained to me that nobody is in network for them, but if that was the case, they still should have told me that. Instead, they said it was my responsibility to know. In the industry of customer service, a dental office should be putting their patients first and want them to feel as comfortable as possible with their care plan, and that was simply not the case at Meadowmont Dentistry. One should feel comfortable that their Doctor is doing the best for them, but clearly all they see is money and not retention. Their manager also has used words like "threatened" toward me and I am not sure in any medical office where that is considered acceptable behavior. Moral of the story, if you visit them, ensure they don't start work on you before knowing if you are in network or not, we now have paid the $300+ charge.

The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues