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    Berkowitz Neil MD

    5.0 (4 reviews)

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    Razon San Angel Annabelle, MD

    Razon San Angel Annabelle, MD

    1.7(28 reviews)
    2.7 miMira Mesa, Torrey Hills

    If you're Filipino, and just want a Filipino doctor, then this may be the doctor for you. Anyone…read moreelse is not really welcome here. If you doubt whether Dr. Razon is a racist, just one visit will confirm my claim. Her skills as a physician don't seem very comprehensive. For instance, I have hypogonadism, which is a fairly common, lifelong condition that occurs in men. Dr Razon is the firsf doctor I have ever seen who had absolutely no idea what hypogonadism is, and likewise what medication to prescribe for it. If that weren't enough, she shuttered her business during this pandemic while still collecting from insurance companies as if she was still seeing patients. That being said, I think it's time for me to order a phd degree from the school she went to so I can start my own pratice. Hey, it worked for her, right? So sorry I cant give zero stars!

    She needs to be put out of business and reported to the medical board to have her license revoked…read more I say this wholeheartedly. The doctor wouldn't allow me to see my medical records "because it's the law." I asked, "Which law?" and the woman told me to look it up online. If I'm being diagnosed and treated by a doc, they better damn well know the laws related to their practice. Not only that -- she berated me, saying I wouldn't understand what was in my file because I'm "not a nurse, not a doctor" (she's wasn't being professional whilst addressing this). She created quite the scene, stating all this in a raised, angry tone in front of her sub-par staff (communication lacking) and waiting patients in the small, cramped waiting room. FYI -- her entire office needs new literature and posters (shits been there for 20+ years). I called every medical organization I could immediately following the incident. I was advised and had written a formal request for my records with postal certification/signature required but not long after I received the confirmation my purse was stolen along with the documentation (what luck, right?). In any case, she never replied back (by phone or mail) even though she had signed for receipt of the letter and I still do not have my medical records. Needless to say, I do not trust this woman. I absolutely did not appreciate my own medical history and information being withheld from me. She was unprofessional, ignorant, and demeaning. As a family doctor, I'm appalled that I was ever under her care as a child. She recalled more about my family's dysfunction and relations than my own personal health history. Want someone to spread your gossip? Go here.

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    Adrienne Ertl, MD

    Adrienne Ertl, MD

    3.3(23 reviews)
    1.9 mi

    We have been coming as a family with Dr Ertl for over 10 years since we moved to Mira Mesa…read more Excellent service, referrals, diagnosis. This is for a middle aged male, female and our young adult son.

    I want to start off by saying that I have been a patient with Dr Ertl for almost 10 years. She is…read morean amazing provider and I have had absolutely zero issues with her as a doctor. She is absolutely amazing and listens to her patients and lets them set the pace. However, the issue that I have is with everyone else at the practice. First issue: I started a new medication that required a pre-authorization from my insurance. That can be a little daunting with insurance companies I understand but it took me two solid months to get the pre-approval and it wasn't my insurance fault because they approved it within days of actually getting the proper paperwork. The first issue with that was that for some reason the clinic put an address down on my paperwork that I haven't lived at in over 5 years. I update my address with the doctor's office every single time I move and I verify it at every appointment because they asked if anything has changed. I wasted weeks trying to get this figured out. The second issue with this instance: the frustrating thing is that I called multiple times a week and left multiple voicemails with no response until I finally started getting upset which is when they finally called me and ended up getting it fixed. The next thing is what actually caused me to switch to a different PCM because I can't do this anymore. I requested that my prescription be switched over to Express Scripts because of the cost difference. I requested over the phone for the doctor's office to send in the prescription to Express Scripts which they did not. I then was able to get Express Scripts to send a fax over to the doctor's office so all they had to do was fill the paperwork out and send it back. They did not do that either. It took so long without a response that Express Scripts ended up just canceling the entire order because they didn't receive anything from the doctor's office. I then did it a second time period with absolutely no response either. With both of these prescription requests I called over and over and over again and left multiple voicemails with maybe every fourth phone call being returned. About a week and a half ago I called and left a very long voicemail complaining about this situation and someone finally called me back and said that the medical assistant that was supposed to be in charge of filling the prescriptions had zero notes on anything that I had said in the past about this prescription. I checked my electronic medical record through Dr Ertl's office and lo and behold the request from Express Scripts was faxed to the doctor's office, uploaded to my medical record, not filled out, and then blatantly ignored because they never sent it in even though it says to respond within 48 hours.

    Sharp Rees-Stealy Rancho Bernardo

    Sharp Rees-Stealy Rancho Bernardo

    3.0(216 reviews)
    7.6 miRancho Bernardo

    This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

    I had such a great experience at the SHARP Rancho Bernardo lab thanks to the amazing team there!…read moreEthan at the reception desk greeted me with a big smile, made eye contact, and had the kind of warm, friendly demeanor that instantly put me at ease. It may seem like a small thing, but it made a big difference--especially since lab work isn't exactly my favorite thing to do! As a bonus, Sarah, who drew my blood, was also fantastic--professional, gentle, and quick. The whole process was smooth and efficient, and I was in and out in no time, which meant I could get right to work without delay. Big thanks to both Ethan and Sarah for making what could have been a stressful experience surprisingly pleasant!

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    Berkowitz Neil MD - physicians - Updated May 2026

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