If you are looking for generic, cookie-cutter frames, go elsewhere. But if you want a masterclass…read morein eyewear, go see Karen and Aimee. This may be the nicest frame shop I've ever been to What I appreciate most is their honesty. They recently saved me a significant amount of money by advising against anti-reflective coating after I mentioned my frustration with smudging. Most shops would just take the upsell, but Karen and Aimee actually care.

It's hard to imagine a better small business of any kind than The Optician. I've been going to…read moreKaren and Aimee for several years, and each time they've impressed me with their expertise, their integrity and their personal commitment to providing stellar service. Just one example: last year I needed lenses replaced fast on a backup pair of glasses before a trip. Assuming that Karen and Aimee would be too busy, I called a few well-known, branded stores and was practically laughed off the line. Karen and Aimee, on the other hand, didn't miss a beat. Without over-promising, they simply got the job done. I picked up my glasses two days before my trip and left town with an easy mind. On top of all this, they're both super-nice and interesting to talk with. I look forward to seeing them each time I go into the shop. To sum up: when it comes to glasses, I can't imagine going anywhere else.

Went into Focal Point Opticians in Berkeley for new glasses and ended up working with Luke, and…read moreit's rare that an optical shop visit is worth writing about, but this one is. What stood out first was how much Luke actually knows about frames. He walked me through material differences and construction methods. You can tell pretty quickly when someone actually understands the product versus someone who's just good at selling it. Luke was meticulous about getting my measurements right. He wasn't rushing to close the sale. That kind of attention is easy to skip and hard to fake. The Bay Area has no shortage of optical shops. What you're paying for at a place like Focal Point is working with someone like Luke. The knowledge, the patience with the fitting process, and a good eye for what actually works. That combination is worth a premium if you want glasses that are done right.

I made an appointment to select glasses with an optician and I was on time for my appointment. When…read moreI walked in the door John was very dismissive even after I explained that I had an appointment. He was completely unfriendly as if I was bothering him. He pointed towards the glasses and he told me that I could ask questions later. When the next person walked into the store John's tone completely changed and he became very helpful towards her. After I gathered the glasses I sat down to use the mirror and Jeni asked me if I wanted help. Then she proceeded to be extremely friendly and helpful. But the obvious implicit biases of John prevents me from spending my money here. The two stars are for Jeni.

Julia was great with helping me select my new Sabine Be frames…read more But, the technical aspect of using a computer, and sending my receipt to me in an email escapes the staff at this location. And changing my name in the system to be the correct spelling. "I don't have access" doesn't cut it in this day and age, and sending the receipt in an email is a simple every day task. Owner, please enable your employees technically and train them. Please! Also, they said they would file a claim with VSP and did not. So I just went ahead and filed a claim with VSP myself. Disappointed, most likely will not be using them again. Too expensive and not enough customer service.

A pair of frames called to me from their window display!!…read more Great selection. Very helpful staff.

There are places with more frames, but no place that's curated as well as Next. They have such a…read moregreat and interesting selection of high quality frames, and the folks who run the store really know the ins and outs of the trade. Great service and super friendly people.

Really great and colorful selection of frames! Sunglasses, glasses of really fun and hip styles…read more Wonderfully kind service!

Lisa is truly amazing!! She explained everything with so much patience and kindness. She helped me…read morerecover a pair of glasses that my brother-in-law had gifted me, which had a lot of sentimental value to me. And on top of that, she didn't even charge me! I highly recommend her with my eyes closed. Thank you so much for the incredible service and care. And Guido is an incredible worker as well!! Professional, kind, and very helpful. You can tell they both genuinely care about their customers. Highly recommend them!!

Knowledgeable and helpful!. Sunny shop with many great glasses. Lisa had good suggestions and…read moreadvice.

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

Without a doubt the best experience I have ever had with anything like this. Professional,…read morethoughtful, kind and honest. Staff is terrific and Dr. Liu could and should be teaching others how to do what he does.

I've never had a more thorough eye exam. I used to go elsewhere for one, but once I had an exam…read morefrom them I have never gone anywhere else. I have a high prescription and there are some eye health concerns that can come along with that. They always are tracking and educating me about them. I've had to get a recheck once, and it was free. I had to send back a pair, it was free. I have had optometrists in the past who just say "oh you'll get used to it." There is never any fuss about it at UCB.They want to get it right for you. Because they are educating new optometrists, they work very hard at teaching them how to use insurance to get the cheapest lenses. I've gotten lenses that cost half of what they did anywhere else. They just cannot be beat!

I use UC Berkeley Optometry exclusively for all of my eye care. The examination you receive is…read morebeyond thorough. Many years ago I went to a recommended optometry shop and I did not receive the level of care there that I have received at UC Berkeley Optometry ever since. I typically get my care at the Tang Center, and they also have another location on the UCB campus.

I am extremely impressed by the professionalism and amazing customer care of Dr. Poon, the owner of…read moreC2020. Here is why. I have an expensive pair of Swiss-made frames. It weighs only 2.5 grams, and is thus officially the world's lightest frames. C2020 sent it to the lab specifically authorized by the frame manufacturer itself, to have prescription lenses installed. C2020 also clearly instructed the lab to make no modification to the temples. Yet, (the lab technician must have been new to the job) the lab technician literally melted the temples into pretzel-like twisted twigs, something you would wear only for Halloween. When the lab tried to evade its responsibility, and attempted to argue its way out of it, Dr. Poon purchased new replacement temples to ensure that I would not get stuck with melted-twisted temples. Dr. Poon then personally adjusted the new temples to fit my head. Dr. Poon achieved a beautiful adjustment, because he was both extremely skillful and very patient. In short, you won't find a more skillful, ethical and professional optometrist than Dr. Poon. I have always recommended C2020 to everyone, and will always do so.

I love these guys. First, and most importantly, they are very competent. All of my prescriptions…read morehave always been excellent, providing great clarity of vision. Next, they have really great frames. I've bought some first class frames that were worth every penny. The frame selection is one of the best reasons to go here. That said, one thing I like about this practice is they completely understand buying inexpensive spares online, and they are super helpful. Finally, they are very Covid aware. When you are in a small dark room with another person, it's comforting to know that they are wearing a mask and looking out for your health.

My wife loves this location. They have THE best wide selection of frames. She can just walk around…read moreand try on anything that she wants without being bothered lol. We enojoyed receiving support from Yolanda. She offers a very personable and relatable personality and she knows glasses. She listened and communicated her suggestions effectively. She made this experience warm.

I had an exceptional experience at Warby Parker, largely thanks to Mara! From the moment I walked…read morein, she was genuinely engaged, warm, and courteous. She took the time to understand exactly what I was looking for, offering expert guidance on frame shapes and fit with impressive product knowledge. Her attention to detail made the entire process seamless and enjoyable. If you are looking for top-tier customer service and a stress-free eyewear shopping experience, I highly recommend asking for Mara!

I had such a genuinely positive experience at Eye To Eye…read more Xavier helped fix an issue with my sunglasses quickly and with great care. What really stood out, though, was his kindness. Xavier is warm, patient, and clearly takes pride in helping people, not just making a sale. This kind of service is rare these days and deeply appreciated! I'll definitely be returning in the future and would highly recommend this shop to anyone looking for honest and thoughtful help with their eyewear.

Xav -- thank you so much for the fab glasses!…read more Xav did an amazing job. I have a strong prescription, which always results in thick lenses. No longer with Eye to Eye. They are so thin and there is no way to tell they're progressives too. I don't normally wear my glasses except at night when I take out my contacts, but these are so cool and my vision is better with these glasses than contacts, so I'm wearing them all the time.