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    Services - Berkeley Eye Center

    Eye exams

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    Eyewear fitting

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    Recommended Reviews - Berkeley Eye Center

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    Reviews With Photos

    New glasses in Jan 2023

    I have been a client of Berkely Eye Center for almost two decades. I have used two different centers in that time based upon where I lived. Both Center's eye care services have always been nothing exemplary. They explained what was going on with my eyes and how to care for them as I aged. Just as important to me, the doctors and professional staff have been excellent. They were always respectful, kind, and courteous.

    Awesome free sunglasses after dilation. Thanks Berkeley!

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    4 months ago

    Office communication is terrible! I have tried 3/4 times to make an appointment. Put on hold, left voicemail- nothing!!!

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    Audrey M.

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    1 year ago

    Front office personnel very helpful. Text messages helpful, as well. Location is terrific for me working downtown.

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    1 year ago

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    3 years ago

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    4 years ago

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    2 years ago

    Dr.Obie is the best! Caring, and takes his time explaining to you any issue/question you may have.

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    Page 1 of 3

    Ask the Community - Berkeley Eye Center

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    Opia Vision Center

    Opia Vision Center

    1.0(2 reviews)
    5.6 miThe Heights
    Certified professionals
    55 years in business

    I was scheduled for an eye exam.. got the exam The doctor…read morewas fine it was the lady in the optical division that I felt like she was trying to over charge me for glasses when I spoke up about my coverage she replied you do get to have an attitude with me. I responded and you don't get to tell me that. Very unprofessional and extremely rude

    I had an appointment for an annual Medicare eye exam, just as I have for the last 7 years. I chose…read morethis center hoping to avoid a two hour wait common where I've gone lately. My appointment was at 8am. I showed up at 7:30 and the door was not unlocked until shortly after 8am. Of course they were not prepaired to see patients. Medicare and my insurance plan through Memorlal Hermann Medicare Advantage does not include a refraction exam which has never been a problem for me since I have that done elsewhere that includes glasses. I've always gotten a thorough exam without the refraction. However, Opia (doctor Elvia Canseco) requires me to pay and additional $40 over the standard copay for refraction, a procedure that I neither need nor want. The clerks told me an exam is impossible without this procedure - it's not - but they repeatedly insisted and would not allow me to ask the doctor without paying for everything in advance. It's obvously an attempt to sell glasses. My advice is that if you want to bleed your customers for unwanted procedures, you should wait for someone who has fallen off a cabbage truck and you should be prepared for the consequences.

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    Opia Vision Center
    Opia Vision Center

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    Northwest Eye Associates - Waiting room

    Northwest Eye Associates

    2.9(10 reviews)
    5.6 miThe Heights
    $$

    I had been experiencing drastic changes on my right eye in the past few DAYS. I work at a primary…read morecare clinic & have always seen patient being referred out to Dr. Cantu. So I thought my best choice was to go to her practice. I was able to get an app the same day. The front staff were very welcoming and the staff in the back were very professional. Once I had finished with all the exams I was waiting to be seen by Dr. Cantu...I had my door somewhat open and I heard a woman arguing on the phone with someone about a patient and when she hung up she proceeded to vent to the medical assistant. The medical assistant kept trying to let her know about her patient in one of the rooms but she kept on bringing up the person on the phone to the MA. Once she walked in the room the first thing she said was "what are we gonna do with you, hello I'm Dr. Cantu without even acknowledging me (she was the woman on the phone). Basically she did a routine vision test for new glasses, disregarding any of my right eye concerns and when I asked a question I felt as if I was being annoying... she proceeded to say that the glasses I was wearing were nearsighted and that I am now farsighted... she wanted me to check my A1c and glucose and that maybe that could be the cause of my blurry vision... she told me to come back after bloodwork and then she would determine if to give me a new eye script! I was left confused and with more questions... I had a second opinion with a new ophthalmologist and the experience was waaaaaaayyyy different. One thing that stood out to me is that Dr. Cantu said it could be my glucose but the other Dr said if it was due to your sugar levels it would effect both eyes not just one. I understand if your getting government help shes a easy go to but if your paying out of pocket I HIGHLY RECOMMEND you go somewhere else.

    I went to their office for the annual eye exam. Memorial Herman recommended the office, and this…read morewas a mistake on their part. I was seen by a man who did not introduce his name or position ( ophthalmologist or technician?). The exam was abbreviated. Then he told me that Dr. Cantu (?) would come and do the assessment. Another man came in with no introduction of what he intended to do. He did the air blowing to measure the ocular pressure) and did the dilation test. He told me my vision did not change and let me drive home without precaution about my blurred vision. Later I received a bill for 290 dollars. After the "adjustments" and insurance payment, I had to pay 67.33 out of pocket. I expected to pay nothing for a routine eye checkup. I felt cheated because I received the care I didn't need; routine eye exam costs only $50 So the office was trying to make money out of my intent, and the service was of poor quality. I would not come back for this kind of business.

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    Northwest Eye Associates - Dora E. Cantu, M.D.

    Dora E. Cantu, M.D.

    Northwest Eye Associates
    Northwest Eye Associates

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    Methodist Eye Associates - Check in desk

    Methodist Eye Associates

    4.9(7 reviews)
    3.8 miMedical Center

    I've been a patient here in the past few months. I can only say positive things about this group…read more Doctors are extremely attentive and appointments feel properly spaced out to accommodate the full needs of patients. The clinic is busy, but the system and secretaries make things run quite smooth. I'm a rather difficult case, presenting with angle recession glaucoma following an injury I had over 15 years ago. After a botched attempt in changing my eyedrop regiment at another clinic, Dr. Coburn's team accepted me as a patient and asked me to come by ASAP. As bad as the situation was, Dr. Coburn set me back on the right path. When I'm in a critical point in my care, the doctors here are willing to make exceptions. Dr. Queen has placed a beautiful shunt in my eye. I can't see it. Post-op check ups are frequent and I feel comfortable as a patient. Compared to other clinics, communication is quick and much needed emergency visits are taken seriously. Hard to get care this good anywhere.

    I have been a patient of Dr. Lee since 2015, and as time goes by, I'm more impressed with his…read morestaff. They've become like family to me. Dr. Lee is hilarious, forward, and has a great bedside manner. He thoroughly explains my diagnoses and treatment options and always lets me decide how I want to treat my chronic illness without forcing his medical opinion - yet he gives good support and advice. The treatment and care I've received is why I always tell my husband if anything ever happens to me, take me to Methodist for treatment. You feel like you're on Grey's Anatomy with all of the med students, fellows, and residents that accompany him, but you also learn more about your illness/situation. I can't recommend Dr. Lee and Methodist Eye enough to those in need of specialist care.

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    Methodist Eye Associates - Staff

    Staff

    Methodist Eye Associates

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    Watkins Eye Center - Mold/filth in vents

    Watkins Eye Center

    2.9(14 reviews)
    4.2 miThe Heights

    I regret choosing to visit Dr. Watkin and sincerely hope the terrible experience I had is one other…read morepatients will never find themselves in. The communication, bedside manner, and level of patient care was absolutely awful - I hope in writing this review, I can warn others who are looking for an ophthalmologist that Dr. Watkins is NOT recommended. The doctor did not even say hello to my greeting or acknowledge me when he entered the patient room. The first thing he did upon entering the room was look at my chart, speak to the tech who was also in the room about the reason I was there and then proceeded to check my eyes on his machine - all without saying one word to me. He never asked me directly what problems I was having or what brought me into his office, instead he communicated with the technician. 9/10 times I asked a question, the technician answered - not the doctor, which was quite worrying in itself. If I had wanted a tech appointment, I would have scheduled an appointment with a tech, not a certified ophthalmologist. My reason to go to this doctor was to get a second opinion on a diagnosis provided by my optometrist. When I asked about a procedure that my optometrist recommended, Dr. Watkins and the tech agreed. However, when I asked Dr. Watkins if he agreed with the reason the optometrist said I needed the procedure, I sensed frustration from Dr. Watkins and he dismissed the reason without giving any feedback. When I further asked about the steroid eye drops my optometrist recommended in addition to the procedure, Dr. Watkins got up, angrily said "an optometrist is not a doctor" and walked out of the room as I was still asking my question!! All the while, the tech remained silent and did not condemn the manner in which Dr. Watkins spoke to me not did he try to reassure me. I asked the technician his opinion on what just happened as I was shocked a medical professional would make a patient feel so small and unimportant to which he replied shortly "The Dr. doesn't agree with your optometrist." It is NEVER acceptable for a medical professional or staff to treat a patient with such little respect simply for disagreeing with another medial opinion. The whole point of getting a second opinion is confirmation for a patient to have confidence in what they are being told. This is the WORST medical experience I have ever encountered. I strongly urge anyone to read past the positive reviews on here and take them with a grain of salt. Do not go here if you want to be treated with respect or feel comfortable. This doctor has no business providing care for patients.

    Many mistakes were made by the office staff. First they insisted that they could not take me…read morewithout a referral. After a very long, very tedious phone conversation, my insurance company told me that was not the case. I had to have my insurance company call them and explain otherwise so that I didn't have another fruitless 30 minute debate with the office staff. Then they never mentioned I needed to bring my prescription with me to my first appointment. I had never seen an opthamologist before and didn't know I'd need it for the test I was getting. I was told that I wasn't informed about this as they didn't know I was a new patient and I explained that's something that should have been asked by the (at least) 4 different office staff with whom I spoke on the phone. Amy was very rude to me, raised her voice, and was argumentative even though it was their error. She should have apologized for my inconvenience. Lastly, if you are immune compromised/allergic as I am (or even if you're not), you may want to avoid anyway as there is toxic mold on ALL of the ceiling vents. It's visually quite obvious and the smell is horrendous. One of the staff said it is dirt. Let's say this is the case. Then shouldn't someone wipe it off? It is absolutely filthy. Photos attached if permitted.

    Photos
    Watkins Eye Center - Moldy vents

    Moldy vents

    Watkins Eye Center
    Watkins Eye Center

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    Memorial Eye Center - Dr. Aurea I. Rivera

    Memorial Eye Center

    3.1(32 reviews)
    2.7 miThe Heights
    $$
    Certified professionals
    Offers payment plans

    I didn't have to wait, there was plenty of free parking. Terry, the assistant was pleasant and…read morequick. Dr Dixie Yee was fast, efficient, friendly and took time to explain what she observed with my eyes. No one tried to upsell me or encourage me to buy contacts or glasses from them. The price quoted over the phone was exactly what they charged. Absolutely the best eye exam I have ever had, I'll be back and will definitely be recommending them.

    The staff are friendly enough but I'd never go back. I'm used to having the equipment cleaned in…read morefront of me before I put my chin and forehead on the equipment. They did not. Maybe they cleaned it before, I'm hoping/assuming. When I left the room, i noticed that after me, the technician did not clean the equipment and took the next customer in without cleaning or wiping down equipment. When I asked the doctor, she said should and do. I noticed the doctor did wipe down her equipment, but the instrument you use to cover your eye, I dont think that was ever cleaned. My friend who went there a couple weeks prior to me going there had the same concerns and voiced it to me, but I thought it was so prosperous that I didn't believe them. In this day and age with Covid and flu season, it's disgusting that they're not trying to protect their customers with wiping or cleaning their equipment between each customer. I'd never go back for unsanitary concerns.

    Photos
    Memorial Eye Center
    Memorial Eye Center
    Memorial Eye Center

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    Berkeley Eye Center - optometrists - Updated May 2026

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