The owner is condescending and rude to say the least. My son has a defective tire but instead he…read moreblamed my son's weight, he said in front of a child with Autism that he was fat and needed a bigger bike!!! Disgusting human being!!!

I want to give this place a good review, but I can't. The work done was fine, the customer service…read moreexperience was fine, but I should have gotten a written estimate before leaving my bike. It ended up being 3xs what I expected. I'm a single mom whose kid found an old bike in our basement. He had outgrown his so I was happy to fix this better sized older bike up for him. But now I am facing a period of financial hardship due to this unexpected cost. I would recommend getting a written estimate and request being called for approval to any adjustments to it.

Just cannot express how detail oriented and meticulous to get the end product percent to my liking…read more My Moots build was perfect, and I tend to be very particular! THE most fastidious, and conscientious, and communicative bike mechanic that I have ever had the ever had the pleasure of working with. Frank has incredible wheel building skills. So fortunate to have found this shop.

If you want a great bike that fits, go to Frank. I got a Parlee from Frank and it's the most…read morecomfortable bike I've owned in almost 30 years. You will not be able to walk in and get one off the shelf like the box bike stores. My hunch is you will not buy your first bike here, but you could certainly buy your last bike here. You'll also be able to get the perfect set of wheels based on your own size and riding needs. Frank builds terrific wheels. I'm a fan!!!

Huge fan of Trek bicycles! I've bought a bike from them before for my partner and it has done well…read more(we've had it about 5 years now). I came in recently because I am looking to buy a new road bike. This will be my first road bike (and I am using for a triathlon) so I was asking a lot of questions (thanks Lars!). Lars, who also does Ironmans, was very helpful in helping me understand the best bike for my needs, what type of adds I would need, and also made me aware of needing to buy pedals and shoes when I buy the bike. Who knew! While I didn't buy a bike that day, I learned a lot and am still on the hunt. They also have a bike repair shop where you can take your bike in to be serviced. It's a great place if you're looking for a bike.

This was my first experience with Trek Bicvycle Raleigh Holly Park, and I will NEVER take my bike…read moreanywhere else to have it worked on. My front derailleur broke, and I also needed an indepth tune-up. I was greeted by service manager Joel when I walked in, and he is absolutely the best! I can't brag about him enough. Friendly, engaging, proactive, and most of all, an expert mechanic in his own right who seeks to provide exceptional service to Trek's cudomers. Joel and his expert service team installed a new derailleur on my bike, and gave it an incredible tune-up. It now rides smooth as silk, and I can't thank everyone at Trek enough for the fine service they gave me. They can be sure I will brag about them every chance I get.

Great service (Scott) and support as we shopped for a new bike. Selection of bikes is large. Prices…read moreseem reasonable and you can certainly spend $$$ thousands but we are wanting a basic city bike. Used bikes available for sale. Good location. Took a few bikes for a test ride. Perfect experience. As someone who last bought a bike 20 years ago i was grateful for Oak City Cycling. We tried one other local bike shop first and it was a disaster... OCC was the way to go for us.

Had my bike tuned up this spring and am very pleased with everything about this placeread more

I had a really lovely experience buying a new bike here. I came in with very little knowledge about…read moreroad bikes. (Basically, some Googling and a friend who used to work at a bike shop giving me some advice.) When I got in, I was helped by Jackson. He walked me through the different options they have while listening to what I wanted out of a road bike. He helped me find the bike I wanted that they had at one of their local locations, and let me know they could have it transferred to their location for me. Thanks so much to Jackson. I am the brand new owner of a Specialized Allez. I appreciated his competency and assistance. I also love that I now know a place where I can bring my bike for a tune up. I would definitely recommend this spot if you are starting to look for a new bike and feel like you don't have enough knowledge to tackle Facebook Marketplace or Craigslist.

Unfriendly staff. I called to ask if they carried cycling shoes and if they had a good selection…read more The guy on the phone gave a matter-of-fact yes to both questions. Their selection is limited to 5 options, at most. The worst part of visiting this store is being ignored by the staff. No assistance offered. But they were quick to greet and help the next three guys who walk in the store (that looked like a cyclists). I'm slightly overweight and trying to get in to riding my peloton. So far successful enough to need new shoes. Nothing like being fat shamed in a cycling store. Shame on this place for being so unaccommodating. There are better options in the area. Not even a casual acknowledgement of being in their store.

I had my old Gary Fisher mtn bike cleaned and adjusted after 3000 miles of road and trails in NM…read more They did a great job and it's still going well years later. Good shop in a convenient location

Moved to NC recently and feel very blessed to have found this place. Johnny gave me so much useful…read moreinformation regarding my bike, bike trails and beyond. Enjoyed sharing commonalities as he is also a military veteran. Fixed my road bike issues on the spot with what I consider a nominal fee. Thank you so much for your time & expertise! I'll be back soon to tune-up my Cannondales!

I was referred to this shop by a cycling enthusiast. Being a cycling novice, I was a little…read moreintimidated until I walked into the shop and was treated by an extremely friendly Hugo. It's clear Josh and Hugo are very experienced and passionate about cycling and can help with all manner of cycling issues. I was able to get my bike tuned up - the service was above and beyond my expectations. If I could give more stars, I would.

Very knowledgeable and the young lady was very enthusiastic and let us know the positive and…read morenegatives of a bike which was helpful

Thank you Conte's Cary for the work you did on my gravel bike, getting it ready for the 2026 race…read moreseason. From tire selection to install as well as overall bike inspection and maintenance; awesome. And the green valve stems and covers... my baby's got RIZZ now.