We came by to look and purchased a ford f250 they had for sale…read more Theysaid everything was rebuilt from a small fire. we got there and codes were popping up. They cleared it 36 miles ago Trying to hide the issues. My husband drove it and the windshield wipers don't even work. There was a code for The AC clutch driver side, airbag, and driver side airbag not responding. I would never buy from this company. They told us before we arrived that everything was fixed, and there was nothing wrong with it.

The worst experience of having bought a car at this dealer, especially Erick, he is a liar and his…read morewords have no respect, I bought a car in January 2025, they told me that the car had a clean title, when I called the insurance company to insure my car they told me that the title is not clean and the car already has a history, 2 weeks after having bought it and we realized that it had 2 broken hoses, it still does not have plates and it is already parked to take it to the mechanic, do not buy cars here and if you do, make sure of what you are buying.

We purchased our second Tacoma at Orem Toyota from Sean Carson . He negotiated well on our behave…read moreand we didn't feel rushed . He has been selling cars for a bit and it shows. He also made sure I got my personalized license plate off our trade in and registered it to our new vehicle. Really nice guy .

Lexi is your girl for buying a car from Orem Toyota. She was responsive and amazing throughout the…read morewhole process.

I found a car that I was interested in for my daughter at a fair price. I live out of state so she…read morecalled made an appointment to see the car. On the day of her appointment, she arrived and the car was not there because it had been sold. That part is understandable but the person she was supposed to meet also wasn't there. Nobody called her and she wasted over $100 in Uber getting there and getting home. Fast forward to a week later. Apparently the car came back for reasons unknown. They reached out to me and rescheduled the appointment for my daughter to see she had to spend another $50 to Uber back there but this time the car was there and the salesman was there. This transaction went fairly smoothly. Everyone I spoke to was nice. There was just that minor failure to communicate, which cost us some money. We did purchase the car. Overall, I would give them another shot if I wanted to purchase a car.

Came in to do an advantage care package. Everything was fine up until I checked everything…read moreafterwards and here's my Results

My son purchased a truck from this dealership. The title was for a restored vehicle, however this…read moredealership did not have the right to this vehicle. It belonged to someone else. They then registered the vehicle and we have been unable to have it registered nor use it for the past few years. According to Santos they are in the middle of a huge lawsuit. We were also sent fraudulant plates and tags for this truck to use. If anyone else has had a similar experience please contact me at 970-989-4646 as we are working to put a case together.

Cesar Santos is crooked as the day is long. Bought a car I was told had no issues and had never…read morebeen in an accident. Today, after spending a thousand more than I bought the car for we discovered that it had, indeed been in a wreck. The underneath splash guards were not held in place properly, but instead 3 different kinds of wood screws were used. The oil leak was "fixed" by smearing JB weld over the oil pan where the leak is. We discovered that they couldn't fix the oil leak because the wreck had actually cracked the engine block and it needed a new engine from day one. Stay away from this place at all costs! They do shoddy work and will lie to your face.

I was traveling 500 miles from my home in Denver in my Nissan Leaf when a "Service EV System" error…read morepopped up that warmed me that my car would not restart after being shut off. I took it straight to the closest Nissan dealer, Ken Garff of Orem, before turning it off so I wouldn't be stranded. Everyone at Ken Garff's service center was wonderful. Ash who checked me in (and eventually out!), Veronica who quickly got me into a rental, and their Leaf-certified tech, which not every Nissan dealer has, (sorry that I never got their name!), who quickly diagnosed and fixed the issue within 24 hours, saving my vacation. Rarely have I ever been to a car dealership's service center as efficient, helpful, and friendly as Ken Garff in Orem, Utah. My thanks to all of them there!

Their generic copy and paste response to all their bad reviews should be another indicator of how…read moreincompetent they are as a company. Why would I reach out to them. This was me reaching out to them. They could use this feedback to fix how they do business but they wont. Booooooooo!

Stayton has amazing inventory and amazing customer service. I highly recommend this dealership for…read moreanybody looking for a Toyota or any dream car.

I will definitely come back here for my next used car…read more I have always wanted a kei truck since high school and saw one on the lot at Tyacke. The time at the dealership was quick and we got to drive it home about an hour after we got to the dealership. Then I had some back news where Tyacke was able to come in and go above and beyond. The next day I brought it home - the truck would not start up. I was devastated as I was really excited about the vehicle. I knew that a used car dealer had no obligation to help when I bought a 30yr old car as is. I reached out to Chris just to let him know what was going on and how I felt. Chris offered to take the car and look at it for me and found that there was a huge issue with the engine. What shocked me is that he gave me an option at that point - we could undo the sale and I could go on my merry way - or they could help get it running again with a new engine they located. I chose to trust Chris and see how far the repair path would go, I really wanted this thing running again! It took longer than either of us expected but. This went above and beyond to be fair throughout the process even covering payments for the car while it was in the shop for a few months. While the process was a few months, I got my truck back running better than ever! I think it can be hard to find people with integrity and looking to do the right thing for customers and the community - Chris and Tyacke have it all.

I had a great experience with Forrest Motors. I worked with Forrest while buying my car, but Chris,…read moreAdam and the whole staff were very friendly. Any concerns I had Forrest said he'd handle it and he has. Highly recommend.

THIS BUSINESS NOW OPERATES AS ROCK CANYON AUTO LLC, IN OREM UTAH/ SALT LAKE CITY UTAH…read more BE WARNED: DO NOT DO BUSINESS WITH ROCK CANYON AUTO LLC IN OREM, UTAH aka FORREST MOTORS LLC. THEY WILL RIP YOU OFF AND SCAM YOU. The owner, Forrest H. Hale, sold me a Lexus GX470 for $13,000.00 that he claimed was in great condition and appeared to be. I bought the car, drove it home and then found out later that it had significant and extremely costly issues and needed repairs that were never revealed to me. I had to PAY AN ADDITIONAL $6000.00 ($5951.86 to be exact) to have a proper Lexus certified shop to fix just some, not all, of the existing problems. Turns out that this company's business practice is to sell defective, unsafe, dangerous vehicles. Then, once too many complaints are filed, they simply change the business name, form a new company, and keep right on scamming, even victimizing elderly people (see complaint below from BBB). This business and it's owner have no morals, and routinely engage in deceptive and fraudulent sales practices, which is clearly demonstrated based on publicly available research of numerous complaints to the BBB and other regulatory agencies. They routinely rip off innocent people, even engaing in elder abuse by selling unsafe vehicles to senior citizens. Don't take my word for it, please see a sample of complaint links below from the Better Business Bureau: https://www.bbb.org/us/ut/orem/profile/car-dealers/rock-canyon-auto-llc-1166-90052471/complaints https://www.bbb.org/us/ut/orem/profile/used-car-dealers/forrest-motors-llc-1166-22222851/complaints This is not a BBB accredited business and this is not a company you want to get invloved with or buy a car, buy parts, or have a car repaired. They will scam you, they will rip you off, and when you try to get them to make it right, they will ghost you. It is how they do business. I needed to following repairs to the vehicle to make it safe and driveable: New Starter: $543 New Knock Sensor: $299 New Power Steering Rack: $759.85 Alignment: $135.00 New Radiator $357.78 New Thermostat: $279 New Parking Brake and Assembly: 769.27 Power Steering Hose & associated parts: 394.18 Intermediate Axle Shaft 342.08 Total $6000 (approx and rounded) - $3877 parts / $2123 labor Additionally, one of the other complaints said that they spray paint rusted and cracked frames. So I check my vehicle, and found that they did indeed do the same exact thing. This establishes a clear pattern of fraud and unscrupulous dealings. My frame is cracked in multiple places, completely rusted in others, and even has cracked and falling out welds on the frame which is extremely dangerous and is yet another repair I will have to make in addition to the $6K extra I've already paid. I also have another 3-4K worth of recommended repairs that I haven't even gotten to yet, that will need to be addressed as well. In summary, this company should not be allowed to continue doing business. What they are doing is criminal and they are endangering good peoples' lives and prey on unsuspecting consumers, even the elderly. DO NOT DO BUSINESS WITH ROCK CANYON AUTO LLC OR FORREST MOTORS, LLC, OR WITH FORREST H. HALE, THE OWNER, IN OREM, UTAH & SALT LAKE CITY, UTAH. I believe that this company is wrongully and willfully endangering lives and thus to protect the public interest and to do the right thing, I will be filing lawsuits and additional complaints against this company, its employees, and the owner, Forrest H Hale, with every agency available that regulates auto repairs and vehicle sales in Utah and nationwide.

Purchased a car here a couple of days ago. We needed a car, and they had cars but that's about as…read moregood as I can say about them. They promised perks, promised to take off some fees, and threw in "free" $500 all weather mats to close the deal. After agreeing to their terms, they went back on every perk and promise they made. "Oh the free mats we can only do half off so you just pay $250!" And "oh yeah we can only take $73 off of that $500 fee. We just can't take off the rest of the fee!" Sales team needs help. If you can't offer things, don't lie about it. It just makes the experience sour for everyone.

PREDATORY LENDING!…read more In-house financing offered a 25% interest rate for a 660 credit score. That's predatory. Even so-so credit doesn't justify that high of a rate.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

I always like doing business with smaller companies. Most of the bad experiences I have had in life…read morehave been from large sort of mega dealerships. Issues I have had with other dealerships in the past are, hidden fees, different price for cash, pushy sales people,the selling of unwanted nonsense. You get non of this with Shamrock, they made this the most straightforward and honest people I have ever dealt with. Kellen was amazing from start to finish. Also he represents Allstate and managed to sell me an very reasonably priced warranty for the truck, that includes giving me the right to put larger tires on it and lift it up to 6 inches and still have the vehicle covered. Afterwards I purchased a range Rover in Milwaukee for my wife and they sold me a warenty for less than half the price of the local dealership there. So basically if you want to buy a vehicle or a warenty for your vehicle these are the folks to go to. Basically I have purchased 2 warranties and a truck from them and I am very happy.

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!