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    Tyacke Motors

    4.6 (18 reviews)
    Closed 10:00 am - 4:00 pm

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    13 years ago

    These guys are great to work with! Ask for Stayton. Always hate buying cars but this was a much better experience for us.

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    Review Highlights - Tyacke Motors

    Chris went above and beyond after securing for us an even better financing rate than he originally quoted us.

    Mentioned in 7 reviews

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    Provo GMC

    Provo GMC

    4.0
    (4 reviews)

    Hands down, best car buying experience I have ever had. The Sales Manager Joe was the pinnacle of…read moreprofessionalism from start to finish. Our Sales Rep John knew every detail of his product and provided us outstanding service on the day of delivery. I traveled from NV to Provo GMC to purchase a truck since the dealerships in Las Vegas had limited inventory and wanted to be difficult when it came to closing a deal. Not the case with Joe and his team. They responded immediately to my online inquiry and notified me they had two of the vehicles in stock. By the end of the day, we had agreed to a price that was lower than any other dealership had quoted me. On top of that, they promised to hold the vehicle for me until I could drive up from Las Vegas. The day of delivery could not of gone smoother. The truck looked amazing and John made sure we understood how everything worked since I was upgrading from a 2006 GMC Sierra that lacked all the new tech. John has even reached out a couple times post purchase to make sure I have no questions. Bottomline, I give Provo GMC my highest marks and whole heartedly recommend them. They operate with transparency and integrity, which made working with them a fantastic experience.

    Expectation vs. Reality…read more I purchased a vehicle from Provo GMC and have driven it less than 2,000 miles. In that short time, it's already been in the shop three times and now it needs a completely new engine. Before the engine failure, I even tried to sell it back to Provo GMC at a financial loss, hoping to cut my losses early, but they wouldn't even consider it. It's clear to me now that there were underlying issues from the beginning. I'm incredibly disappointed by how this situation has been handled and by the lack of accountability from the dealership. I expected better both in terms of product quality and customer care. You have my all my info to call me so just do that!

    Ken Garff Honda Of Orem

    Ken Garff Honda Of Orem

    2.5
    (120 reviews)

    I found a car that I was interested in for my daughter at a fair price. I live out of state so she…read morecalled made an appointment to see the car. On the day of her appointment, she arrived and the car was not there because it had been sold. That part is understandable but the person she was supposed to meet also wasn't there. Nobody called her and she wasted over $100 in Uber getting there and getting home. Fast forward to a week later. Apparently the car came back for reasons unknown. They reached out to me and rescheduled the appointment for my daughter to see she had to spend another $50 to Uber back there but this time the car was there and the salesman was there. This transaction went fairly smoothly. Everyone I spoke to was nice. There was just that minor failure to communicate, which cost us some money. We did purchase the car. Overall, I would give them another shot if I wanted to purchase a car.

    1 star for Ken Garff as a company. 5 stars for Jason and the service staff…read more I want to make that distinction very clear because the employees I dealt with at Ken Garff Honda of Orem were kind, patient and professional, especially Jason, the service manager. The alignment they performed was also good and the vehicle drives noticeably better. My issue is with Ken Garff's paperwork and the company's response when I raised concerns about it. My original estimate included an unexplained $12.99 "parts" charge for an alignment. After I questioned it, the charge was removed. More importantly, the service authorization contained language stating that the dealership is not responsible for "loss or damage to my vehicle," while another portion referred to damage "not caused directly by the Dealership." When I questioned this, I was verbally told that the dealership would still be responsible for damage it caused. My problem was simple: that is not what the paperwork clearly says. I was willing to pay for the work performed, but I would not sign vague language that I wasn't comfortable agreeing to. Jason was incredibly patient about this. We ultimately agreed that I could cross out the terms I would not accept, and both of us signed the modified paperwork. That is why Jason and the staff get 5 stars from me. They listened, treated me respectfully and worked with me rather than pressuring me to sign. Ken Garff as a company gets 1 star. I later raised the disclosure issue publicly and Ken Garff responded by thanking me for my "insights about the paperwork," without actually addressing the wording I had questioned. If the company's position truly is that it remains responsible for damage caused by its employees, I don't understand why the disclosure can't simply say that clearly. I don't think customers should have to argue over vague legal language just to have their vehicle serviced. Jason and the staff deserve recognition--and honestly a raise--for how professionally they handled the situation. My criticism is directed at the corporate policies and paperwork they are being asked to work with. I strongly encourage anyone having a vehicle serviced here to read every page before signing. If you don't understand or agree with something, ask about it. Don't sign something simply because you're told it's standard paperwork.

    Tyacke Motors - car_dealers - Updated August 2026

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