We came by to look and purchased a ford f250 they had for sale. Theysaid everything was rebuilt from a small fire. we got there and codes were popping up. They cleared it 36 miles ago Trying to hide the issues. My husband drove it and the windshield wipers don't even work. There was a code for The AC clutch driver side, airbag, and driver side airbag not responding. I would never buy from this company. They told us before we arrived that everything was fixed, and there was nothing wrong with it. read more

The worst experience of having bought a car at this dealer, especially Erick, he is a liar and his words have no respect, I bought a car in January 2025, they told me that the car had a clean title, when I called the insurance company to insure my car they told me that the title is not clean and the car already has a history, 2 weeks after having bought it and we realized that it had 2 broken hoses, it still does not have plates and it is already parked to take it to the mechanic, do not buy cars here and if you do, make sure of what you are buying. read more

Not going to lie these guys dont know a whole lot about cars and that doesn't really help them or me. Pretty uneducated when it comes to makes and models and even simple things like aftermarket parts. Car is nice and im happy with it but they need to work on professionalism. read more

Where to start.. Let's start with the seller Eric, who is a fraud and a liar. Who said he would fix some thing in my truck.. and never did.. And let's finish with Clint (the owner) who after multiple multiple calls and messages, never got back or fixed anything in my car... total SCAM!!! read more

Bought a 2014 ford Escape titanium took it back several times for check engine lights and transmission fault error , they had big O flush the transmission twice now the car is parked this is what the ford dealership printed out for me and AutoMaxx wont take the car back read more

Automaxx - Car Dealers Near Me - Orem, Utah

We bought our minivan here a couple of years back. It was the best car buying experience I've ever had. Normally, I don't keep the license plate frame that the dealership gives me on my vehicle, but, I left this one on. For me, that says a lot. There was no pressure to make a quick decision, the sales associate gave me plenty of space to find what I wanted, and the prices were super fair. No haggling, no pressure. I was blown away. The purchasing process was so easy, we were in and out of there in less than an hour, Driving off the lot with our van. read more

I went and bought a car from them at a pretty good price. I noticed that the brakes were kinda funky when I bought it though and that one of the headlights had been replaced. I asked about the title and they said they only sell cars with clean titles. But it seemed pretty good and had low miles so I went for it after I bargained it down. I went back a couple of weeks later and asked for a report on what they did to fix up the car because they have on their website all this stuff about fixing up cars and stuff and they didn't give me anything. Didn't even know what I was talking about. By then I knew that the brakes needed to be replaced and there was no windshield wiper fluid as well as the tire pressure in one of the tires was super low. I mean couldn't they at least fix that? Then they wouldn't give me a report on what they even did. Car was kinda dirty too inside. I'm still happy with the deal but not happy with them trying to lowball me. read more

The guys here were very friendly and respectful, didn't pressure me into anything I didn't wanted but were very accommodating. I really felt like they weren't trying to screw me over, which is a rare thing in my used car buying experiences. Unfortunately I didn't end up getting a car from them, they didn't have one that worked exactly for me. But we were really satisfied with their service and will definitely be checking them out when we can afford a second car. read more

Horrible business. I would HIGHLY consider going elsewhere before buying anything from these people. We bought a Ford f-150 pickup truck and as soon as we drove it off the lot the four-wheel-drive didn't work. They claim they check things over and that the warranty doesn't cover 4 wheel drive. ..honestly, what does it cover? PS the warranty doesn't cover really anything and only in a small amount.... will get to that in a moment. Next thing we know ,100 miles under are warranty, the transmission has a catastrophic failure! We go through the chains of commands, like we are told to, and finally get to the owner of the company. He tells us it's too late now TO HELP US AND he wished she would have known about it sooner! Does no one communicate in this business? Instead, we are informed the warranty will only cover $700 of the $3,000! Automaxx refused to help us with any of the cost! So now again, we and forking over more money for something that should be covered that was still in warranty! Shouldn't they stand by their products? DID they know they were selling a lemon to begin with? They were more than willing, at signing, to take a grand off and get it out the door but when it comes to helping their customers they don't care about you. I wish you all the best if you choose to go here. I for one, will not be shopping here ever again! read more

Great customer service. The best experience you can ever get especially being a first time car buyer. Hey, just want to say thanks to Clint, James and Raphael for the support, patience and making my experience a wonderful one. I LOVE MY 2012 Mazda CX-7...!!! read more

Automaxx - Jennifer - Car Dealers Near Me - Orem, Utah

Where to start with Automaxx? In summary, this has been the worst car buying experience I have ever had. Here are the details. About a year ago we purchased vehicle from Automaxx in Orem. We came and test drove the car and looked it over to see the few flaws it had on the surface. We decided to purchase the car. We discussed with the salesman the flaws that we noticed and that if they would repair them, that we would purchase the car that day. They said "you can either take $XXX (slightly more than the cost of a new part) and fix it yourself or we can fix it for you at our professional mechanic shop with NEW parts." We opted to have them repair it because they reassured us that it would be done professionally and with NEW Parts. Well we buy the car, bring it back to get the part replaced. They have it for about twice as long as they SAID they would. The day comes to pick up the car. Turns out not only did they NOT fix the car, their "professional mechanic" had actually broken SEVERAL other pieces of the car while trying to install the new piece. Literally like he had just shoved a flat head screwdriver in between plastic parts and started prying. Also, the parts they put in were CLEARLY from a junk car that had been sitting somewhere forever. The rubber seals on the part were absolutely trashed and it did not function correctly. Their solution to this problem? "well we have to pay our mechanic, so we can't give you the amount we originally discussed at the time of the sale" So in other words, "We would rather put our hack mechanic in front of our customers" They said "we can let him try again" to which I OBVIOUSLY replied "no way in hell" because he clearly didn't know what what he was doing the first time. Also of note that during the time between purchasing the car and bringing it back to get the first part replaced, we had a check engine light come on for a turbocharger deficiency. Little did they know that I knew what part caused that and got underneath the car and marked the part with a paint marker. Well when I picked up the car and found the terrible job that was done on the first part, naturally I checked to see if they had replaced the part that they SAID they had replaced to get rid of that check light. Surprise, it was still the original part. The literally cleared the code and said they fixed it in hopes that it would not come back til after our "warranty" was up. So this is where the story gets even worse unfortunately. Throughout our time owning the car I obviously had to fix all the problems that the car had when purchasing it myself, as well as all the broken parts that their mechanic had destroyed. Well the time comes to sell the car because while at least now the car is solid, the whole experience had left a sour taste in our mouth. Well I have an individual interested in the car asks for a carfax report. At the time or purchase, we were shown a detailed report on the car and I looked it over throughly. No fed flags at all on the car fax they showed us the day of the purchase. Well, I pull a car fax report myself this month and find out that not CLEARLY they had falsified their report they showed us. I found out that the car had been in a serious accident several years ago (accident reported and logged in the carfax in 2014), and that the car is listed as having "structural damage". ALSO that once Automaxx had received the car into their inventory a few months before our purchase, that they had the turbocharger looked at and were told by the dealership that it needed replaced. So in other words, they just deleted the code and put it for sale rather than fix the car that the KNEW what issue it had. I can't even describe how livid I am with all the falsifying they did, their hack mechanic work, and quite frankly just their overall ethics of the entire sale. Automaxx knowingly cheated us out of what will end up being THOUSANDS of dollars of value of our car due to repairs and lost value due to the falsified car fax report. Never EVER buy anything from them without having it professionally looked at by a third party (if they'll let you, which I doubt they will) and pull a car fax report yourself, do not trust theirs. read more

I don't know about other locations but springville is by far THE WORST!! Within the first few hours I had my dodge Dakota the Check engine light came on. They sent it to the shop multiple times for the same problem that should have been fixed. I've had my truck for a lil over a month and it was in the shop for more than 2weeks of that. Not to mention the money and time that my friend and I have put into it already. Mark ( the dealer at springville) promised me that it would get taken care of and it would be running fine. Pretty much the only thing they took care of we're to 2 catalytic converters and some spliced wires compared to what we've fixed ( input and output speed sensors, all the spark plugs, and the throttle position sensor.) and still have to fix. I wouldn't recommend this location. read more

Automaxx sold us an suv 33 days ago that should have failed both safety and i/m!!!!! They doctored both documents so that they could sell it to us. When we took the vehicle to the dealer to try to figure out what the vibrating was when we were driving they discovered a severe exhaust leak from the manifold in the engine as well as the drive train in the front and U joints that are falling apart. The car is destroyed and should have never been sold in this condition. It completely violates the Utah state safety code on multiple items and we are turning them into UHP this afternoon. This vehicle was illegally passed and registered. Shame on automaxx for selling a vehicle to a family and putting 6 Children's lives in danger! I hope you made your dollar because I bought this for 9999 and will be having to put 6000 into work into it to make it safe. read more

I financed a car through here and yesterday when I was trying to trade it in and i learned it's been in a severe front end colission, they said that the car has been accident free, when I contacted them about this they said that they would let me trade it in, not nearly as much as I am on dept now from purchasing this car. All they said was bring it by let me make this write we'll give you 7,000 when I am not 12,500$ in dept. And the terrible thing about it is a week after a bought it I took it to a volkswagen dealership and they instantly had red flags, they said there had no emission sticker when it was a 2015, and the whole front end had after market parts, they said they sell cars through (high quality) when my front bumper dont even line up since i bought it, and hears anouther fact, they pointed Out at the other dealership, it's been broken into cause the driver side lock they pointed out was damaged and when you look that the deck it has damaged like someone tried to remove it with force, do not buy anything from this dealership, they talk about how their so big on quality when they cant even spot out this? And the worst part is I've heard they inspect it before it is sold. lying to me about the millage on the car, lying about the front end damage, it's a good family car, I have kids and you sell me a car that has already been in a collision not just that but the air bags deployed? This company is a disgrace. read more

I bought a small sized SUV earlier this month. Within 100 miles off the lot the check engine light came on. When I returned to the dealership with the problem they refused to help me. The lack of surprise and rehearsed answers supports my theory of the business clearing the check engine light and codes before placing it on the lot. Dishonest corrupt and awful people. I wish I knew the quality of vehicles they were selling before I stepped foot on the lot. Be careful with this business. They will cheat and deceive you any way possible. read more

i rarely write reviews but these guys were way too amazing that i had to. they were INSANELY helpful. they aren't just there for the money, they are genuine people that just wanna help. i got such a good deal with my car. i am SO glad i stopped here to test drive one of there cars. give them a try, it's definitely worth looking at. read more

NO! BUYER BEWARE! Bought a 2 year old minivan from Marcos Paz at the Orem lot. He did not tell me that it had been in a hailstorm and had been repainted. When I noticed what looked like paint overspray on the car, he said it was just car wax. When I advised the dealership the SAME DAY as my purchase that they had failed to disclose damage, Marcos's comments led me to believe that I could return the car. Even their switchboard said that he had the authority to do so. But the owner, Steve Martin said basically, too bad no returns; seemingly once they have your money they are done with you. While the dealership may be complying with Utah's notably lax and flimsy so-called consumer protection regulations, they are clearly not acting in best good faith here. I paid market value for a car that was in-fact damaged (and should have then sold for less) and that fact was concealed from me - apparently acting within the scope of dealership regulation in wild-west Utah. So buyer beware. Don't rely fully on a CarFax report but make them read every single line to you and then still ask them questions about damage that may not have been reported or fully reported by CarFax. Needless to say, they are in my opinion somewhat questionable operators and will never have my business again. read more

In terms of service they are very helpful to there buyers and do their best to answer any questions you have or take care of some concerns you may have with the car buying process how ever when it comes down to the products, trucks, SUVs and cars they sell buyer beware although they sell used vehicles, they are in AS TRADED CONDITION meaning absolutely nothing as been done to repair damages ,engine problems or mechanical issues many have been in substantial wrecks and been half fixed to sell they do however do there best to hide the issues such as resetting check engine lights , paint touchups , gluing pieces back down some may need major repairs and if you do get a vehicle you will be stuck with the repair bill I went through several SUVs at the Orem location one I almost went home in had been through a body shop but still had a badly bent rear frame to the point the rear hatch was leaking I only found out due to when I ran the car through the wash before i took it home it looked like niagra falls inside the SUV and soaked the interior the second one I did buy (fooled me twice) I have so far had to have all tires and rims re balanced due to a high speed shake, breaks replaced due to ware, gas tank and evaporation system overhauled small gas's leak, passenger front cv axil replaced ,need several bulbs replaced due to ether missing or burnt out bulbs inside and out both roof racks were busted and had been glued down need to be completely removed and replaced. The dealer would not do anything for me regarding the issues as I said buy at your own risk read more