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Orem Toyota

2.4 (327 reviews)
Closed 8:30 am - 8:00 pm
Updated 1 month ago

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25 Rav 4 XLE

We went to John B. and wanted to sell both of our cars and get into just 1 vehicle, well Madie and John made that happen! They even came back with a lower interest rate and accepted the low down payment we had. We drove off with a brand new 2025 Rav 4 XLE awd. Amazing fellows. Thanks for going above and beyond. Thanks you guys.

New car

I just purchased a 2026 4runner today. It's was a smooth experience. My salesman Nate Shepard treated me well.

My new baby!
Vicki V.

Orem Toyota did a great job of going above and beyond to help my husband and I get a great looking Toyota Tacoma Off-road. We were treated very respectfully and we got the deal we wanted. I had to take a shuttle from ST. George to get it. They were very accommodating and friendly. Thank you all at Orem Toyota that made this purchase a success.

Black truck purchased.

Gage was great to work with and got me into my dream truck. Not pushy at all and voiced his opinion on specific trucks and differences between the trims. Will be back to work with this team.

I had a small orange spot here when I bought my car brought it back and now it looks like this.
Chad James F.

I took my car to the dealership on May 22 to see why my car would not start remotely, so I did the 5k inspection. They did not fix the remote start. They said they would have to think about how to fix it in their exact words. They scheduled me another appointment for May 24, 2024, to get the remote start fix appointment at 10:30 am. They also put the cross bars on my car, the clear plastic protection on my bumper, and all my door sills. I was there from 10:30 until 6:00 pm. I went to my car at 6:00 pm, and they did nothing to fix the remote start. The service guy said you didn't tell us about that. I told him you were standing by my car when I installed your Toyota app on my extra tablet which took 20 minutes so you could see why my car was not remote starting. All of a sudden, he remembers. I asked if I could come on Saturday, and he said no, and I would have to go on Tuesday. This is the second time I have come to the dealership, and this issue has not been fixed, so now I have to waste another day. Most places I go to give five-star reviews, but honestly, I have to come to this dealership multiple times to fix. Also, I paid for the clear coat of plastic on the bumper. It is 1 1/2 wide. The plastic I asked to go on the door sills so the paint wouldn't get scratched. They put Prius scratch plates at the bottom of the sill. I told them I paid for the clear plastic to be more protected than that and the sills to have a clear plastic coat only. Everything I do on this car for any modifications, I have to come back. It seems like three times for them to do their job right, or they just never do it right in the first place. I am severely disappointed in this company. None of the issues below have been fixed on my car. They refused to take any accountability over my headliner they ruined. See my pictures for the door sills was only to be clear plastic not adding something that says Prius that will scratch really quickly since it is aluminum. You will see in the image where I have my finger pointing at the bumper spot; that is all they did. I told him that I wanted to go down the bumper so it would protect for loading and unloading or shopping carts hitting. This does nothing. I could've done this for $15 from eBay and not paid over $200 for each spot. It's ridiculous; my service technician was Chris on this. I spent 8 hours at the dealership for this poor service. Brown Toyota was supposed to fix my headliner because there was an orange mark on the driver's side, and they scrubbed it off, ruining my new headliner for my 2023 Prius. Attached is what they did to my headliner, making it even worse. I have been trying to get this fixed since last year. I have always bought Toyota vehicles, but this is the worst and only experience I have ever had. I tried many times to address this with Kyle, Ryan

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4 months ago

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7 days ago

Lexi is your girl for buying a car from Orem Toyota. She was responsive and amazing throughout the whole process.

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9 days ago

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4 months ago

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2 months ago

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9 months ago

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5 months ago

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2 years ago

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1 year ago

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8 months ago

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9 months ago

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9 months ago

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6 months ago

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1 year ago

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7 months ago

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1 year ago

I worked with Austin in sales he was very patient and explained everything thoroughly I definitely recommend getting your next car from him!

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2 years ago

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1 year ago

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1 year ago

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4 years ago

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2 years ago

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1 year ago

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4 years ago

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Sydney T.

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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4 years ago

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Sydney T.

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2 years ago

Best customer service! Came in and Joseph B. took great care of me and helped me get out of there faster. Seriously so helpful!

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3 years ago

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Sydney T.

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4 years ago

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Sydney T.

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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3 years ago

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3 years ago

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Review Highlights - Orem Toyota

We had Tom Shields as our salesman and from the moment we walked on the lot it was like working with a friend.

Mentioned in 5 reviews

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Utah Auto Gallery

Utah Auto Gallery

(5 reviews)

Utah Auto Gallery is amazing. Their service is above and beyond, and their fleet is incredible. You…read morecan pick an exotic for whatever type of driving you want to do. It was as important for me to know that the company's owners were as passionate about cars as I am, and they didn't disappoint. Their cars are well-maintained and clean. Utah Auto Gallery's prices are very reasonable, and they offer really good deals from time to time. If you're like me and had Lamborghini posters on your wall when you were a kid, you've got to treat yourself and experience what it is like to drive one! These guys are the real deal. They are as professional a you would expect from a company that owns millions of dollars of exotics, with the right amount of personality, fun, and friendliness. Next time, I'm taking the McLaren through the canyons!

I initially reached out to cancel a booking and was communicating with Mallory --who, despite…read moremultiple messages and clear communication on my end, made zero effort to help or follow up. Thankfully, after getting absolutely nowhere with her (or anyone else for that matter), I was finally able to get in touch with Joey who is the owner. He was the first and only person who actually listened, acknowledged the issue, and apologized for the lack of care I'd received. He was responsive, professional, and super understanding. Honestly, Joey's effort is the only reason I'm updating this review at all. Giving UAG another chance excited to see their team improve

Orem Toyota - car_dealers - Updated May 2026

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