Enterprise in Orem,Utah, was amazing!!!!! We got there, and the rental agent, Natalie, took care of…read moreus like VIPs. She explained the ins and Outs in detail and showed us the car, the whistles and all. We were there for less than thirty minutes. The car was smooth!!! VW Teiango, I think. Go see Natalie in Orem!!!

They don't accept it with debit cards which is huge downside.. gladly i don't need any more rental…read moreright now...

The rental was fine. Car was fine, but I called before hand twice to ask questions that I couldn't…read morefind the answer to online, they were rude. Super dismissive and not exactly courteous. Customer service is not to par like a business should be.

We had a reservation and they gave our truck away to someone else. We were scrambling last minute…read moreto find a truck. we had to drive an hour just to pick up an available truck. moving is already expensive and their policies ended up costing up more money than if we would have reserved somewhere else.

I've been spoiled for so many years by amazing servoice at National rent a car so going to this…read moreBudget I probably should have reset expectations. It's a good location - in-airport desk and the cars are just outside, so that part was great. But unfortuntately it was a little frustrating dealing with the checkout process. I had booked a four-door truck but despite the reservation a week in advance they didn't have one. It happens, but I thought the clerk might upgrade me to something nicer for the inconvenience, but this is a small location, they didn't have anything nicer. I made the reservation through Priceline, Budget allows bookings through Costco and Priceline but then doesn't accept the insurance you buy through these other platforms. I guess that's an issue I need to resolve with Priceline, but it's an inconvenience, and when I went to use Budget's insurance options it turns out they're almost equal to the daily car rate. The agent required me to put down a $575 deposit before he could tell me what the final bill would be. Isn't that backwards I asked, normally I pay when I know the total bill first! Anyways, the situation could have been eased by just some improved customer service and clear answers. Hopefully no surprises when I return the car. Note, the car was dirty and covered with dead bugs, maybe that's just how they do it here, it is an open air parking lot. I just want to encourage National to open a location here so I don't have to use Budget again!

would give 0 stars. overcharged for a rental and no receipt provided for after hours drop off…read more "license location" so apparently they have different rules and no one in the rest of the budget company can look at their system to provide any receipt or explanation

5 star rating for this location. I used it for my flights at the Provo Airport. Friendly staff…read more Quick service. No hassles. I highly recommend it!!

Best service at a rental car place that I've had. Manager Eric was so accommodating when our large…read morecrew flew in and needed our 4 vans asap at the airport. They really care about their customers. Joe was great at the front desk. Thanks guys!!

A to B Car Rental at Provo Airport was one of those rare experiences where the rental process was…read moreso good I actually felt excited to write a review about it. Trust the positive reviews online, because this place truly delivers. All of the customer service was handled through text, which ended up being incredibly convenient and surprisingly efficient. Pickup and drop off were both an absolute breeze, the pricing felt fair, and the car itself was clean and reliable. The entire process was smooth from start to finish and completely stress free, which is not something I usually associate with car rentals. This will easily be my only choice the next time the wind brings me back to Provo.

Booked through car rentals.com who had my back and refunded me. This business tried to charge me a…read morecancellation fee. My original reservation was with Routes car rental and then I got a new one that was with A to B. This reservation was for a couple of hundred dollars more and a different car. Apparently Routes is out of business. I

If I could give zero stars, I would. I'm Executive and have been renting with this company for…read morenearly 6 years straight. With my travel across the states, every location has been exceptional BUT this one. I asked for a Toyota sedan. It was new and it had Apple play so I can use the map. So I'm waiting while she says they're going to clean my car. A lady drives up in an old Toyota with the old version of Apple play. I've been waiting for nearly an hour and they get hers in and cleaned instead of giving me the car I deliberately asked for. I get in and tell them this doesn't have Apple play with maps. I again ask for the car I wanted and the guy, Josh the manager, says all their models are the same in the lot like I'm some kind of moron. I pointed at the grey one and said that's the car I asked for and it has the new Apple play. He told me oh, I didn't know that. Mouth breather alert. So he says it's not clean. Tell me why a car that was sitting in the lot that I wanted was never put in the bay to be cleaned yet a car someone just drove in was cleaned and given to me as they said they were currently cleaning my car? These scum employees are more interested in getting a mark up rate for a newer car, it probably came from National, than giving a long term customer what they wanted. They gave me a battered car that hadn't been cleaned or the tank filled up. That's not even the icing on the cake. I'm driving the Malibu Chevy they forced upon me and all of a sudden it starts beeping, the dash lights turn on, and my power breaks and steering go out. I nearly smashed into the car ahead of me while attempting to stop the car. I had to pump the break so hard over and over. So I'm driving to my destination with my hazards on and being super careful with my distance to other cars. I then drive to the Spanish Fork location, I recommend it, the people actually have a pulse and a backbone. They lent me a van so I could get to the SLC airport to get the car I wanted. Today's the day, I'm returning a brand new Toyota Corolla to these ungrateful mongrels. I walk in and ask for a ride to my hotel. They promptly tell me "no rides after 4". Ok first and last time I will rent from this location. Orem, Family city where you can rent a car you don't want and potentially die!

I wish I could leave a good review, it really was a good car while mine was getting repaired, but…read moreit ended on a sour note with these premium charges for gas that were not made clear when the car was initially given, nor was communicated at drop off. I would've filled the tank if the Enterprise rep had mentioned "gas is not covered by the insurance company", but nothing to that effect was ever said until after the bill was closed, and they said there was "nothing" they could do but apologize for their mistake.

My experience with them was a stressful one, but it wasn't their fault at all. They did their very…read morebest to communicate with me when I wasn't easy to reach, and wouldn't do a single thing to my car, no matter what the diagnosis was, until I fully consented to that work being done and paying for it. It took a little longer than I was expecting, but they were still kind the whole time and crystal clear about what I was paying for and why. I'm not sure how much it would be at another place to replace all the brake pads and 2 rotors of an SUV, but my total ended up being around $850!

Great place. We have family that drives up from St. George to get work done here…read more I live out of state and dealt with them over the phone on our daughter's car. They diagnosed the issue. Gave me a call. Told me what the problem was and recommended I get rid of it rather than fix it. That level of honesty will save me loads of headache and money. Honesty over bilking a customer, that's a good auto shop.

This is my second time purchasing a vehicle through berge auto! They have been the best and easiest…read morecar dealer to work with! I have sent my sister and couple friends over to them in the past year and we have all ended up with vehicles from them. Steph is wonderful at making sure she gets you into the car you want and has made loyal customers in my family for life!

We drove from Ogden to look at a car and do not regret it. Steph took amazing care of us and was…read morevery nice. They gave us a very fair trade in value for our previous car and we're straight up every step of the way. We felt that they treated us like we had bought 10 cars previously from them. We would recommend them 10/10. We will definitely be back when we are ready for a new vehicle. Thank you Berge Auto!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!