If you want to pay top dollar for the worst customer service, mechanics and wait time. Look no…read morefurther. This establishment checks all the boxes.

Great Work. Fast and Easy to work with! I would suggest them for any boating needs and they have a…read morelarge selection of boards.

Awful company, awful service, not trustworthy at all!! Blow away they get away with lying to people…read moreabout the repairs! Get a second opinion, don't take my word for it!! Do not believe them!!!

Pretty awful, actually! I've had a boat sitting there since May, it's now end of August, and they…read morecan't seem to fix it. The whole summer is lost, and have had to cancel so many planned trips. I've been given the run around, and felt like I've been lied to or given partial truths so many times I've lost count. "They're working on it now...", "Waiting on a part, should be here any day...", "The mechanic says you're up next...". "I'm alone up here today (everyday) so I can't go check"... On and on and on. If you can, avoid the dealership, avoid their service, and find another place. They just aren't setup or staffed to be successful.

Used boat buyers beware; victim of a bait and switch deal or just a victim of incompetent staff…read moremember Frankie ? Either way, it was a huge letdown when I tried to buy a used boat from them off there Facebook listing, posted by staff supervisor Frankie. Posting was listed as a 2007 Searay 240 for $16,800.00 . Since I live over 300 miles away, I called and spoke with Frankie, who told me I should put down $500 to secure the sale and I better do it quick since there's a lot of other people on-site looking at it. As soon as I paid the $500 the same day the ad on Facebook was switched to a 1997 with no apology to myself about misrepresentation. I asked him to send me more pictures of the boat, specifically the engine and any service records, along with a delivery quote, which was a service they can provide. I was told he would, but I never received anything after several days. I called Frankie, after several days of no response and he told me he is putting the boat on auction instead we'd be better off not buying this boat . Since this was totally shady I requested my deposit returned, which I did receive . Later I checked their website and found they Re-listed the boat for over $23,000 dollars ! Germain marina sales person Frankie I found was very dishonest and probably shouldn't work at a boat dealership... . So buyers beware!

Update: Germaine Marine got back in touch with me regarding…read morethe concerns I expressed in my original review. They really went above and beyond to make things right and straighten out any issues I had. I was really impressed with how they handled that and they restored my confidence in them as a company and people that work there. Original Review: The staff were all very friendly and helpful. However, all of the service I have received has turned into a mess. I had them summerize (which listed hooking up batteries as a line item) and replace all fluids. When I got it back none of the pumps/lights/shower/etc had power to them. Batteries had the bare minimum hooked up. First time out with it and oil was blowing out of the oil filter because it wasn't installed correctly. When I took it back to get that fixed they didn't clean up the oil mess in the compartments which they specifically said they would and now none of the electrical works even though batteries are fully charged. I should have just done all the work myself and saved thousands since I am having to do it all myself anyway. I really wanted to make them my shop. They are nice but I don't trust their service at all now.

The whole shop is a scam Stay away they are as…read moredysfunctional as dysfunctional can come they have unqualified workers working on boats that don't take any care or pride in the job. I did not trust what the owner said so I took it to another shop and boy did they find a lot wrong with everything I ask this shop to do for thousands of dollars they are not qualified to work on audio. Please learn from my mistake of dealing with this shop I promise you you will get scammed he's done it to multiple customers. They over heard my issues in the shop and pulled me aside in parking lot and expressed the same feelings that I had about this shop. Please be aware they are no good. If anybody has any questions about my review and wants to know more, I will go into more detail about it. I got lied too left and right and my boat stayed there for a month and two weeks and nothing was getting done or taken care of at all I give this shop a zero out of 10 please be aware and please be careful when dealing with this shop. They are a scam in my eyes and I just don't wanna see anybody else get hurt. I've had to spend so much money fixing what he claims was wrong just to get somebody else to double check it and then they had to fix his screwups because they are not qualified to work on any audio system or for that fact anything MerCruiser they are cheep and it shows. This place is unbelievable they don't care to fix bad reviews they are not worth your time I promise. Please be aware they don't care. They have not reached out once since then to see if things are okay. Prof they don't care

Lots of interesting things they have to offer, I got some glass cleaner for my car windshield as…read morenothing I got from other stores would get the gunk off I didn't want to get a super large bottle before I knew if it would work so I got the small bottle they had and it cut through the grime like nothing! and it makes it water repellant (probably because it is a marine shop)!

These guys are AWESOME! I started with a self-induced issue with my boat that I needed to take care…read moreof quickly. I gave them a call and was told that they normally don't work on my brand of boat. Due to the fact the issue was not a brand specific problem, they accepted the challenge. They not only fixed the self induced problem, they were also able to look deeper into another issue that was caused by another shop. These guys genuinely care about the quality of work that goes out of their doors and the customers they interact with. I have taken my boat back for seasonal work and oil changes. Marine United of SLC has gained a customer base for life, and I would recommend them to anyone!

I stopped in from out of town to ask a question about my chaparral boat. Even though they knew I…read morewasn't there to buy anything but, merely to pick their brain, Ashton in the service department was very helpful. They were nice followed through with the information that I was looking for despite the fact that I wasn't there to buy anything. I think being a boatowner, you have to trust the people that work on it for you, and, if I lived in the Salt Lake area, they would be my go to for sure based off of this experience. Thank you so much for the help Marine United.

BEST GROUP OF PEOPLE TO WORK WITH!! We bought a boat from here 2 years ago, on the test drive there…read morewas a pop. This was an issue from the FACTORY, this was nothing to do with the boat dealer. Freds took great care of us. Made sure we were happy every step of the way. They are prompt to answer, knowledgeable, all around great to work with.

If you want to be ripped off and lied to, this is the place to come to. The mechanic said the boat…read morewas fixed and ready to go. Said the steering box had a broken tooth but should be fine. Then said the seized cable was all repaired. Got to the lake and the steering was worse than when the boat was dropped off. We did a whole steering replacement on the lake. Bolts were never undone to the steering box. Couldn't even take steering box apart. So how did the mechanic know there was a broken tooth? His lie cost us $500 extra dollars and two days on the lake. Never use this guy.