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    Premier Marine

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Boat repair

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    Tyler's Mobile Boat & Rv Service - Classic Gold Buckle LQ trailer

    Tyler's Mobile Boat & Rv Service

    (1 review)

    I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

    From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

    Germaine Marine - American Fork, Utah - New listing

    Germaine Marine - American Fork, Utah

    (9 reviews)

    Used boat buyers beware; victim of a bait and switch deal or just a victim of incompetent staff…read moremember Frankie ? Either way, it was a huge letdown when I tried to buy a used boat from them off there Facebook listing, posted by staff supervisor Frankie. Posting was listed as a 2007 Searay 240 for $16,800.00 . Since I live over 300 miles away, I called and spoke with Frankie, who told me I should put down $500 to secure the sale and I better do it quick since there's a lot of other people on-site looking at it. As soon as I paid the $500 the same day the ad on Facebook was switched to a 1997 with no apology to myself about misrepresentation. I asked him to send me more pictures of the boat, specifically the engine and any service records, along with a delivery quote, which was a service they can provide. I was told he would, but I never received anything after several days. I called Frankie, after several days of no response and he told me he is putting the boat on auction instead we'd be better off not buying this boat . Since this was totally shady I requested my deposit returned, which I did receive . Later I checked their website and found they Re-listed the boat for over $23,000 dollars ! Germain marina sales person Frankie I found was very dishonest and probably shouldn't work at a boat dealership... . So buyers beware!

    Update: Germaine Marine got back in touch with me regarding…read morethe concerns I expressed in my original review. They really went above and beyond to make things right and straighten out any issues I had. I was really impressed with how they handled that and they restored my confidence in them as a company and people that work there. Original Review: The staff were all very friendly and helpful. However, all of the service I have received has turned into a mess. I had them summerize (which listed hooking up batteries as a line item) and replace all fluids. When I got it back none of the pumps/lights/shower/etc had power to them. Batteries had the bare minimum hooked up. First time out with it and oil was blowing out of the oil filter because it wasn't installed correctly. When I took it back to get that fixed they didn't clean up the oil mess in the compartments which they specifically said they would and now none of the electrical works even though batteries are fully charged. I should have just done all the work myself and saved thousands since I am having to do it all myself anyway. I really wanted to make them my shop. They are nice but I don't trust their service at all now.

    Premier Marine - boatrepair - Updated May 2026

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