First of all, I bought a car from exact price auto over a year ago. Ever since I purchased the car it's had problems with the engine shutting off for no reason, while the check engine light comes on. I have a warranty through exact price auto. I've taken it in to get it fixed there every month for over a year, letting them know that I've almost been in some terrible accidents. They continue to lie about the problem, and won't fix it. I was patient and kind and just continued taking the car in every month. Even though I've told them kindly a few times I've almost been in many accidents due to the car shutting off in the middle of intersections. One day my boyfriend and I scheduled to take the car in yet again. (A year after doing this every month.) While kindly waiting for someone to help us, my bra strap breaks, I ask my boyfriend to come into the bathroom (no stall only one bathroom) for five seconds to help me fix it. There where no costumers, we where the only ones. After being in the bathroom for literally 5 seconds. (They have cameras but won't even bother looking at the footage) we come out and the worker at the time tells us we can't be helped that day because the mechanic isn't in. (Even though we scheduled an appointment for that day.) I call to make another appointment when I am told that I am not allowed to come back. Even though I have a warranty with them ( they must fix my car by law) they wouldn't explain why. So I made yelp review. Within 20 minutes of making the review they call me and tell me to take it down, that they will fix my car, and that they had a costumer tell them my boyfriend and I where having sex in the bathroom (we where in there for less than 10 seconds, the audio and camera can prove that) I was angry, telling them I had been patient and kind even though they allowed me to drive around in an unsafe car for over a year, never fixing the problem. They then lied and said it wasn't an engine problem, that they have been "helping me out" it's definitely an engine problem, the engine light comes on, and the engine shuts off in the middle of me driving the vehicle. He begged me to take down the post, and to let him fix the car, so I took the post down, allowed him to fix the car for three days. ( he also lied and said he has never had the car over night, when they've had my car for almost a month one time.) I got the car back, two days later the check engine light comes on again, and it starts shutting off yet again. I text him to let him know that happened, and there was never a response. I had my attorney contact him, he told my attorney I have a third party warranty, and after a week of asking him multiple times to send it over, he finally does when my attorney contacted him after many times of contacting him. They could have let me know long ago, that I had a third party warranty, or just fixed the car. I've almost been hit so many times due to my car dying. Do not buy a vehicle from this place. The only reason I'm not suing for the lies, manipulation, and pure evil from this place is because I know the owner has kids, and I have a heart not y sue him. Though he definitely deserves it. Do not buy a vehicle from here, if you do don't let them lie to you! Do not let them get away with anything! read more
