Nice experience bringing my Acura for a timing belt change. I was a little skeptical at first,…read morebecause they told me I didn't need an appointment. TB is a pretty big job, but I brought the car in the morning, and right before close, I was able to pick it up that day. Out of all the indies and stealerships I called, Harry's gave me the most competitive quote. They also used quality ASIN parts, so I was happy with that. For sure I'll be bringing my car back for repairs when the time comes.

These folks are always honest and trustworthy. Over the years I have had continually good service,…read morebeing told when I didn't need something done as well as when I did need something done. So that shows me that they are not trying just to squeeze money out of people who may not be auto mechanics themselves. Been going here for over 20 years and referred several friends who are also now happy clients.

Ken is extremely rude and treats you as if you are supposed to know everything already…read more I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and i called him back once i could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me i would bleed to return the car same day: i thought it was a 24hr thing . just awful very rude guy, thins he knows it all and treats you poorly if you are a woman.

Hello... First of all, I have always gone to the Acura Dealership to have all my services done on…read moremy 2003 Acura TL s. I never could find an independent Auto Repair shop which I felt comfortable with. But because of the escalating repair costs at the Dealership, I researched Precision Auto Repair and its knowledge specifically with Honda and Acura Vehicles on Yelp. I spoke to Keven over the phone, and after conferring my concerns and the necessity for a number of issues to bring my vehicle up to service, Keven stated he would write up and estimate and send it via email. Later on in the day, I received a detailed report via email of all the issues that needed to be addressed. These coincided with most of the issues on my list with a few added. Pictures and estimated costs were included with this report. After going over the repairs with Kevin, I brought in my vehicle the next day. After several days, all the work was completed, and the price was very reasonable. I found their work to be extremely thorough, and I will for sure be using Precision Repair for all my future Acura needs in the future. Thanks, Kevin, for your knowledge and Professionalism!!!

My dealership told me my rear brakes needed to be replaced, but after receiving their estimate, I…read moredecided it would be wise to look for a better alternative. Yelp reviewers didn't disappoint. I called Rich to get an estimate, and his knowledge, professionalism, and fair pricing were enough to convince me to make the drive. Once I met Rich, he inspected both the front and rear brakes and explained that the front brakes were actually more worn than the rear--and that both truly needed replacement. Rich was very accommodating and respectful of my schedule, completing the work while I waited. He also took the time to show me the condition of the old brakes, rotors, and sensors and walked me through everything he found. His assessment was spot on. After finishing the job, he even showed me the new rotors and gave me recommendations on how to properly break in the new brakes. Rich provides the kind of excellent, personable customer service that is rare in many businesses today. In fact, this level of thorough, hands-on service is something I've never experienced at any dealership. I can highly recommend Performance Autowerk!

Rich is a class act! Super honest, fair, and considerate…read more I have a BWM that's out of warranty and received an estimate for service from a local BMW dealer. The price was hefty and I decided to get estimates from BMW service specialists. Based on the super high ratings for Performance Autowerk, they were high on my list. When I reviewed the work that needed to be done, Rich suggested that I bring in my car so he could check it free of charge to make sure the work was needed and not being upsold. He provided a quick and very reasonable estimate. In the end, I decided to use another place because his shop is a long drive for me. But I would recommend him to anyone in the Dublin area.

Volt check engine light on and makes loud noise under gas mode. Made appointment next day and he…read morewas able to diagnose issue - long 2 pages of errors/engine parts. Did his research to pinpoint error in recall item. We paid for diagnostic and made appointment at dealership. Would have cost us 1.5-2k otherwise. Thanks for the quick friendly service and honesty.

Joe has a great demeanor and has taken great care of our vehicles. I have felt that his quotes…read morewere reasonable and his work has had no issues. I feel comfortable when my 20 year old daughter takes her car there that she will be treated fairly. Thank you Joe.

My wife and I have been customers at this establishment for years at the recommendation of my…read moreneighbor who own many cars. They have fair pricing and they stand by their work! We will continue to be patronages of this fine establishment!

As a multiple times return customer, I like to mention why I bypassed good saving coupons ? Why I…read morechose drove a long way here? It all Because, this shop is not only reliables, people works here are super super professional & friendly, they also kept appts time very well too. Yes, I 100% recommended this shops to everyone.

I had a terrible experience at M&N. Not only did they fail to fix the problem with my car, but they…read morealso had the worst customer service I've ever encountered. No one returned my calls, and when I finally got through, the staff was rude and dismissive. They kept my car longer than promised and charged me for work that didn't even solve the issue. I would never recommend this place to anyone.

My check engine light came on, and taking my car to M and N Auto Repair in Pleasanton was the best…read morechoice. George and his team quickly diagnosed and fixed the issue, and explained everything clearly. Fair pricing, great communication, and honest work. --thank you to George and the M and N Auto team!

Another great experience! So thankful for the wonderful people at this location. Couldn't ask for…read morebetter-- no wait, always treated with utmost kindness, and incredible service.

Terrible customer service. Wife came here to have a tire…read morereplaced from the original set purchased at Big O Tires. The staff immediately told her they couldn't help and she had the tires longer than she actually did. They literally laughed at her and teased her for it, then she called the original Big O Tires where she bought the tires and they verified she was right. I spoke to the manager Jim, who kept changing his statements to dodge the facts & any obligation to provide customer service. Jim said he wouldn't go through it with me. When I called him out on being manipulative, he said he was done talking to me. I asked for his manager and he said there was nobody above him, but then admitted there was, so I asked to speak to the owner and he ended the call. Multiple audacious comments made by Jim that are shameful from a business/customer service perspective. Even his coworker admitted to my wife they judged her b/c she was a woman and they assumed she didn't know what she was talking about. Terrible look for Big O Tires and unfortunate. The shop in Pittsburg provides excellent customer service.

Alan was great. We had a major problem diagnosed by…read moreanother shop and were looking for a competitive bid for the repair. The issue wasn't related to the transmission but required the transmission to be removed. When I asked Alan if he could do the work he said yes. His estimate was almost a third lower than the quote from the other shop. He first verified the problem did exist and then we had him repair the car. The work only took a day and we were back on the road. I definitely recommend Kwik Shift, Good folks to work with. Phil

They were amazing!! Everyone else wanted to put a full transmission in my car instead of just…read morereplacing the torque converter. They saved me thousands of dollars by replacing just my torque converter. It's like the car is brand new all over again.

Great.saved like over$250.angel .owner is the best.excellent.helpful.glad I found this place.way…read morebetter than the dealer by far.refered by a friend.thanm god

Fast, quick service with smile! Always in and out without…read moreany hassle Appreciate these guys

If I could give Old Town Auto Care zero stars, I would. Save your time, your money, and your…read moresanity, and take your vehicle anywhere else. In October, we paid a $1,600 deposit to have a rear differential replaced, followed by a final payment of $2,804.12 on November 25th. When we picked up the vehicle last week February 11, 2026 (yes they held our vehicle for months), it was still making the exact same noise as the day it was dropped off. We immediately did a ride-along with their own mechanic, who confirmed the issue was still present. Because they were entirely unable to fix the vehicle despite being paid in full, their mechanic explicitly stated that if we took it to another shop, Old Town Auto Care would refund the cost of the repair. We took the vehicle to a second, competent shop. They completely repaired it and confirmed that the rear differential did indeed need replacement, which was the exact work Old Town Auto Care charged us over $4,400 for but utterly failed to perform. We returned to Old Town Auto Care with undeniable proof: the new invoice, the actual old part, and a letter from the second shop. Despite their blatant failure to do the job and their own mechanic's verbal promise, management is now outright refusing to issue the promised partial refund of $1,900. I have included pictures of my credit card charges from Old Town Auto Care as well as the invoice form the different competent shop who confirmed and fixed the problem as proof. They will take your money, fail to fix your car, and then refuse to make it right even when presented with hard evidence of their incompetence. Do yourself a favor and avoid Old Town Auto Care at all costs.

I had an appointment to drop off a vehicle at 9 AM when the shop opens. I arrived at 9 and no one…read morewas there. There were laminated signs posted on the door saying they are not at the shop yet and they commute. It also said to drop keys in the drop box. I asked the guy at Supreme Auto Film next door what time they get in, he said around 9:30. I stayed until 9:27 AM before leaving. What is the point of having the hours of operation starting at 9 AM when you are going to be 30 minutes late?? I had to take time away from work (that I am on time to) to have work done on my vehicle. When making appointments, someone should be there to take it and explain the work to be done. Most importantly give a written, itemized estimate according to California law. The fact that the signs are laminated tells me that this is a normal thing. Getting to work on time is not hard. Everybody commutes to work. Grown adults should know time management to open up on time. If they can't even do that, I would not trust them to touch anything of mine. Disrepectful. I'm taking my business elsewhere.