Scott at QC Autoplex is everything you'd expect from a slimy used car salesman. We inquired about a…read morevehicle that was listed online but not on the lot. We test drove a similar model and he showed us pics of the vehicle we were interested in. Only after I asked about a warranty he advised the vehicle has a salvage title, but only due to theft and not damage. Initially we were open to the idea of purchasing a salvage title vehicle. He told my wife and I that he sells lots of cars before they make the lot so we could put a $500 deposit down in the vehicle And if for any reason we decide we don't like it he'd refund the deposit back. He advised that the vehicle was currently at the shop getting a couple panels refinished and that he'd call us in a couple weeks when it should be done. After about a week and some thought we decided we were no longer interested in this vehicle because it was a 1 yr old vehicle with 25,000 miles, and a salvage/rebuilt title with no warranty. We did not want to spend $48,000 on a 1 yr old vehicle with a salvage title with and extended 5 yr warranty and would like our deposit back. He rambled on for several minutes about hypotheticals etc telling me I was taking food off of his table (while holding MY $500). I called twice asking for my deposit back and both times he refused. I'd give 0 stars to this clown. Definitely don't recommend.

They lie to their customers and conceal vehicle defects. The day after I purchased a Jeep from them…read morealmost every light on the dashboard lit up.

My roommate and I were road tripping across the country and our car began to sputter out in the…read moremiddle of Iowa. Things looked dim. "Who could possibly fix our car in the middle of Iowa?" Apparently Kurt at Ron Alpen Ford. They had us in and out with a new ignition coil in an hour. They also didn't try to get us to get any other repairs, which is great. Highly recommend.

From the owner: Local family owned and operated business since 1972.read more

Have purchased 2 cars from Billion auto. Both were not on their lot. Through their extensive…read morenetwork of other dealers they were able to find what I wanted in a week. Even during the pandemic! Didn't push extras, but have purchased the Valero 360 coverage. Dents are not a problem. Would recommend their sales staff anytime.

Fantastic and friendly family owned small town business offering supreme quality towing services…read more Great people who do honest and reliable work with a smile.

I bought a car and I was not told about fixing some damage that had before I bought it and I ended…read moreup putting in almost $2,000 in the first several months that I've had it and I only have the car for 4 months. There was a check engine light when I test drove it and they said that they fixed it and on the way home after picking up the car the light came on just very dissatisfied with their service.

We had a pretty decent experience. I knew which car I wanted, a 2022 Forester. I knew the price…read morelisted on the internet was "fair", so I pretty much showed up to buy it. I asked for $1000 off and they excepted (after a test drive). They stayed 45 mins past closing to get the deal done. I really appreciate that. But OMG, they sold my loan to 5/3 ("Fifth Third" bank). Terrible bank customer service. Rate seemed high to me -- 7.1%. I know, should have shown up with my own financing. They send me a letter to "set up my on-line account" so I can make loan payments. Can't create an account. Call the phone number the web site says to create an account. They tell me they need to create a "card" to create an account. I said I don't need a "credit card," I just need a login to my account. They argue that I need a "card." WTF is a "card?" After being on a call with the first person for 25 mins, they transfer me to an "on-line account specialist / supervisor" to create my account. They then off-loaded me to some automated "create your account on the phone system" that created a "credit card" with "pin" for me. Ughh. Seriously, if McLaughlin Subaru wants to finance you thru 5/3 Bank, you should consider just running from the building screaming at the top of your lungs.

I brought my 2024 Subaru Crosstrek into the service dept for an oil change, tire rotation, and…read morecabin air filter. They performed a courtesy car wash and i got it back and it looked like it had been dried with a dirty towel, scratched all over the car mainly the front end, i contacted them about the damage and they told me to return and they would repair the damage. When i returned they took the car in to be buffed and caused SO MUCH more damage. They didnt tape off any trim pieces or even clean the vehicle prior to buffing the car. They ground bug splatter and road debris like road tar into the paint and popped off bits of paint and clear coat. When i contacted and brought it to their body shop for an estimate their body shop manager fraudulently created an estimate and used images of a different vehicle in the report in order to deny responsibility for their negligence.

Very easy to work with, nice staff and friendly service…read more Thank you for a great experience.

Their service department is great. They always get my truck in on schedule. The sales staff is very…read morefriendly and there is no pressure buying. When we bought the truck there. It was the easiest buying experience we ever had. I highly recommend them if you need a new or used vehicle.

This is the third vehicle we have bought from this dealership in the past 4 years - and the third…read moreone from Trina. She is quite knowledgeable about cars/trucks and is very customer focused. We also appreciate the clean, modern facility with a very comfortable waiting area. My husband thinks highly of the service department, but this is my first car from Green and I haven't gotten a car serviced here before. The price was great and the paperwork was completed fast. If you've never been, ask for Trina - a no pressure experience.

We recently needed to purchase another vehicle after an accident. I was not looking forward to it…read morebecause purchasing a vehicle is always such a time suck. This was absolutely not the case here. Shane was amazing. He went above and beyond making sure we got what we needed, speeding up the process to have everything worked out before we arrived to sign the papers and hand over the check, and he even followed up after the sale which was greatly appreciated and not at all expected. I would definitely recommend Shane to anyone looking to buy a vehicle.