Very nice professional business. Friendly and not pushy. Service department is great,short wait…read moretime and very professional. Not overcrowded and not tons of people waiting like other dealerships.

The salesperson who sold me my car no longer works in sales. The shop personnel are very…read moreprofessional though.

The best people especially when I was ripped off from jayco greyhawk 27u i payed in full for when…read moreordered it. I had to get my vin from dealer then I found when the parts would arrive. Dont buy a jayco greyhawk cause they have problems before they arrive and dealers blame it on covid 19. 970 326 5472. Jayco factory don't tell u expect it takes 2.5 months to come and another 3 months fir break down. But they say covid 19. What a rip off and ly.

1st of all we had bought 2- F150 trucks from Courtesy Ford in 2013 & 2019 & had a great experience…read more& Tim the maintenance manager was still there, but things have drastically changed. My husband & I met w/Zach on 3/31 & between their appraisal of our truck, their offer and what we were willing to spend we spent 2.5 hours dealing with Zach and Randy the General Manager. We wanted to purchase a 2025 F150. They did not have the color nor truck features we were looking for on the lot, but Randy was able to find one in WI. We gave them a check for $500 & Randy contacted the WI dealership to advise that he had a buyer for their truck. Zack told us he would call & let us know when the truck would be delivered. He had not called by 4/2, thus my husband called them. Zach said he had Tuesday off, but would check on it. No call from them on 4/3 so he called them & was told they were still looking into it. On Friday, 4/4 he went to the dealership & Randy & Zach advised him that the truck had been pre-sold & that they were looking for another truck. He told them if it was pre-sold then why did you tell us it was available and take our deposit? He advised them that we wanted our $500 back since they did not contact us for 4 days to update us & had lied to us about the sale of this truck. We wanted to buy local once again, but clearly they no longer need nor want our business nor money. Tim their maintenance manager has left as well. By Saturday morning we had bought our new 2025 F150 with more features than they had offered and paid $3,000 less & drove it home. It was well worth the 2 hour drive to El Paso, IL to Heller Ford. Plus. we didn't have to sit thru the 2.5 hour of games played at Courtesy Ford. I would not recommend dealing with this dealership. Please read another review like mine from just 4 months ago. There is definitely a pattern here.....

Smart Volkswagen has great sales and service team. I have been working with them 8 years, and the…read morecustomer experience is very good.

Flew up from KC area to lease a GTI Autobahn Finance Manager advised they would complete all the…read moreregistrations and plating for me as was normal for a lease. 6 weeks went by nothing from dealership Contacted them advised they were running behind Next week received not the plates and registration as promised by the docs to take to the MO DMV. At the DMV advised that the docs were not complete . Called dealership sent copy of what was missing advised would be handled. As of today nothing resolved They did sent me another in transit tag but MO hwy patrol says invalid . So I have a car I cannot drive. Contacted VW credit they said it was the dealership's responsibility to license the vehicle. Advised them unless resolved by 2-1 I would cancel next lease payment (this under advise of legal council ). If dealership did not understand MO laws why would they lease a car I to that State.

I worked with Adrien at Midwest Motor Sports while looking at a 2010 Lexus RX350, and he was great…read moreto deal with. Adrien was straightforward, responsive, and took the time to answer my questions honestly without any pressure. Even though I ultimately went in a different direction, I appreciated his transparency about the vehicle's history and his willingness to walk through the details with me. Overall, it was a professional and positive experience, and I would recommend reaching out to Adrien if you're shopping there.

I bought a car from them that they knew was junk but I didn't notice the problems until after I…read moresigned the contract I pointed out some of the problems and was told after the sale there's nothing they can do I asked about there so called warranty and they still refused to fix the problems this place is a rip off and deserved to be shut down

I recently purchased a Kia from this dealership. It was a painless, easy process that was made very…read morepleasant and low stress by the salesman I dealt with, Steve. He was very informative, and did not come across as you would expect a person who sells autos for a living to - no high pressure, but very informative and quite personable. A pleasure to deal with, and quite good at his job. He on his own rates a 5 star review, but I gave the dealership 4 stars due to some minor issues with the finance department. Overall, I would recommend highly with no concerns at all, and do ask to speak with Steve!

Fantastic and friendly family owned small town business offering supreme quality towing services…read more Great people who do honest and reliable work with a smile.

I bought a car and I was not told about fixing some damage that had before I bought it and I ended…read moreup putting in almost $2,000 in the first several months that I've had it and I only have the car for 4 months. There was a check engine light when I test drove it and they said that they fixed it and on the way home after picking up the car the light came on just very dissatisfied with their service.

I cannot thank then enough for the excellent service I've received. My Mercedes has recently needed…read morebrakes a battery and maintenance. They did an excellent job letting me know upfront what I was looking at and taking care of it that very day. Thank you Jason and the rest of the guys.

RIP OFF ALERT!! north Brady imp is WORST place you could…read moreever bring your car!! Absolutely a cluster of incompetent buffoons that run up the prices without fixing a damn thing!! Their customer service is awful and they don't stand by their work! I could write a book on my bad experiences with these phonies but I'm still ill from how they suckered me out of 2100 bucks and 4 tow truc tows and run around lies, etc, etc. Tell one, Tell All: Stay FAR AWAY from North Brady IMPORTS!!