There I was cruising through the Next Gen car lot, looking for a new ride and out comes this young…read morelady. She started walking to my car. I usually ignore the sales people and speed off but there was something about her that made me stop and roll down my window. That's when I met Julisa. She asked what I was looking for and I told her. She said that she could find me a car because that's what she does all day. I thought what the h3lI will give her a shot. I told her I wanted a luxury suv that was a couple of years old. Less than 50,000 miles. Long story short, a week later I am riding around in 2022 Audi q6. Thank you Julie and thank you Megan for making the financing so easy!

I was looking on cars.com at cars and I saw one I liked. I prev did a PRE AUTHORIZATION with…read morecars.com with guarantee that my credit was not being pulled. I was looking at a car from this company and just looked at what it said about your down payment and everything and this morning I wake up saying oh your credit score went down because this car dealership pulled your credit. I called them and spoke to a manager who refused to give me his name told me that well you authorized it. No I did not well you need to go call people they're the ones that pulled it I said no it says your name well we weren't even in at 9:48 PM OK but it still says your name your responsible for your lenders, not me going and tracking them down and he laughed at me and I was livid. How are you gonna laugh at me and find it funny that my credit gets lowered because you guys falsely pull my credit. I would never spend a penny with these people when I asked over and over for the's name this morning while talking to him he absolutely refused to give me his name so I told him I was make it what kind of business they are and yes, I hope he gets in trouble for his rudeness of laughing, making a mockery of me and not caring and told me there's no way I could ruin their business or his job because he feels above everyone else from his arrogant conversation and I did inform him, I was gonna then go all over social media and let everyone know about them and file complaints against them for wrongful pull of my credit cause I never authorize a pull of my credit

I have personally purchased 2 different vehicles from this dealership and helped two family members…read morewithin about 10 years. Each time was the same...fair prices, respectful staff and fast processing. Every time I have purchased a car from anyone else, I have noticed how much better this dealership is. I wish every sale was this painless

I would fully recommend Larry Giovinco. He was a professional and expert consultant in my car…read morebuying purchase. I got the exact car that I wanted and he made the process so quick and easy. I had questions and he fired back just as fast as I could ask them. Also, the showroom and the other staff made me feel very welcome. Overall this was a wonderful experience.

Swindlers Do not buy the worthless add on's; ValPro 360 and…read moreKARR security. Was led to believe that the ValPro 360 product was serviced by all Honda dealerships. When I moved from the area I found out the closest service was 200 miles away! Just a small detail that wasn't mentioned by either the sales manager or the finance manager even though both enthusiastically recommended the products. Your typical used car sales people. Always what's best to line their pockets

We recently purchased a 2025 Honda Civic hybrid from this location. Due to us wanting a specific…read morecolor (rally red), model (hatchback) and trim (touring) we had to put down a downpayment for them then to work with another dealership to secure that specific car. They ended up finding it in Missouri. Huzzah! We were surprised at how quickly our new car would be coming to us -- we'd have it before the holidays-- to then find out they sent the wrong red civic! So that had to be sent back (we had our fingers crossed that this error didn't mean our exact car had been sold in Missouri. Luckily it wasn't and was sent to us asap.) Overall the staff was friendly (Chip was very knowledgeable), the process of testing cars was painless (other dealerships talk dollars and cents up front whereas Billion did not, which was nice), coming to a number on a new vehicle was a little frustrating (due to it coming from another dealership, they held pretty firm) and overall the process of buying it/changing registration/etc took forever (we scheduled an appointment and they were of course running late). I will say we were tempted to trade in our 2004 Civic Hybrid just for convenience but they were only offering $500 for it. (We ended up selling it in two days after listing it on Facebook for $3500.) So future buyers beware! Overall, Billion was pleasant to work with and we are insanely happy with the new ride!

I contemplated writing this review for quite a while, but after doing some background research on…read moreyelp, I have found out that this is not the first time that a customer who has purchased a vehicle from Toyota of Muscatine has had this issue. My vehicle was purchased in March 2023, and the man who sold me the vehicles name is Frank. I went in and traded my old car in and told him specifically that I was looking for a car that had remote start because I had a small child, and I want my car to be a comfortable temperature when loading her up. He took me over to a 2020 Toyota Corolla SE. I fell in love with the vehicle, and quite honestly that's the only reason they're getting two stars is because they did sell me a reliable vehicle that I haven't had any problems with. Coming back to the main point of my review; Frank told me that the remote start would be on my Toyota app. For the last year, I've been trying to figure out how to download the remote to my app. After some time of troubleshooting and frustratuon and hours of YouTube videos, I decided to call Toyota. Paul, another salesman answered the phone, and helped to the best of his ability. Come to find out from Paul, it's not a feature that's included with my vehicle. Frank was out of the office, but Paul said he was going to look into it, text me with an update and let Frank know to get ahold of me. I'm going to copy the entire text message thread for your reference: Hey! It doesn't look like your vehicle has remote start through the app. I will let know Frank know that you called today and have him follow up with you tomorrow - have a nice day! - Paul Great, thanks -Me Hey Madalyn, Frank Cruz here from Toyota Muscatine, just wanted to follow up with you and see what I could assist you with? Feel free to get back at me at your earliest convenience. Frank Cruz Toyota Muscatine I was curious about the remote start that we talked about when I first bought my car. I know it's been a while, but you told me that I could set it up on my app and come to find out I guess it's not a feature that's installed on my vehicle. Not sure there is much else you can do for me. -Me After I sent this message, I got no response. I then decided to jump on yelp and realized that another woman had the same experience and figured it wasn't worth trying to call the general manager or service manager to try and get it worked out. Maybe if they get enough sub par reviews on yelp, they will take note and educate their salesmen properly. It's very gut renching when you purchase a vehicle for almost $25,000 and the features that you specifically ask for and are insured that the vehicles has by your salesmen are not included.

Had an Awesome experience with Isaiah which is one of the new sales people and would recommend him…read morefor anyone who is looking to get a great deal on any vehicles at Toyota Of Muscatine.

I bought a Chevy Tahoe last week. Vance Young is a great salesman, he was very knowledgeable and…read morehelpful!

Cross threaded my oil plug, fix is 475$. They broke two of my TPMS sensors and valve stems, I had…read moreto pay to replace. Won't take responsibility for any of their mess ups and I'm out 700$ for their carelessness.

We recently purchased a Ford from Todd at Junction Auto Sales in Lisbon. We had a very positive…read moreexperience and would recommend Junction to anyone looking for a good used car.

Called this place because I was stuck in a field just down the road. All of the tow companies in…read morethe area did not want to come out due to freezing weather conditions, but these guys were quick to help! No questions asked!! If I lived in the area I would definitely do my business here. Thanks a lot!!

They lie to their customers and conceal vehicle defects. The day after I purchased a Jeep from them…read morealmost every light on the dashboard lit up.

Scott at QC Autoplex is everything you'd expect from a slimy used car salesman. We inquired about a…read morevehicle that was listed online but not on the lot. We test drove a similar model and he showed us pics of the vehicle we were interested in. Only after I asked about a warranty he advised the vehicle has a salvage title, but only due to theft and not damage. Initially we were open to the idea of purchasing a salvage title vehicle. He told my wife and I that he sells lots of cars before they make the lot so we could put a $500 deposit down in the vehicle And if for any reason we decide we don't like it he'd refund the deposit back. He advised that the vehicle was currently at the shop getting a couple panels refinished and that he'd call us in a couple weeks when it should be done. After about a week and some thought we decided we were no longer interested in this vehicle because it was a 1 yr old vehicle with 25,000 miles, and a salvage/rebuilt title with no warranty. We did not want to spend $48,000 on a 1 yr old vehicle with a salvage title with and extended 5 yr warranty and would like our deposit back. He rambled on for several minutes about hypotheticals etc telling me I was taking food off of his table (while holding MY $500). I called twice asking for my deposit back and both times he refused. I'd give 0 stars to this clown. Definitely don't recommend.