I called to make an appointment for an oil change and was surprised to find out I was able to get in right away. The waiting room was outstanding with complimentary coffee and soda. My car was done in no time and it was less expensive than the last time I had it done at the quick change place. This was my first time at Eriksens and it won't be my last! read more

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car inspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person. read more

On a 1200 mile road trip back home when a check engine light came on. We found them on google and showed up. They got our car in right away, diagnosed it and repair it in a couple hours. read more

The silverado broke down after 5,000 miles which is a little ridiculous already. Took it to Eriksen and it sat there for a week while I drove this moving billboard for their dealership to add insult to injury. I'm also 6'8" and if I wanted to be uncomfortable, I would have bought an equinox but I didn't. The bed cover was damaged when I came back to get the truck. First they tried to gaslight me asking are you sure it wasn't like that when you came in with a smug attitude. I was positive it was not. This cover has seen rain, snow and a lot of it and hasn't had any damage until it was in their possession. The service manager finally made his way out to discuss it after about 15 minutes and immediately said, "Carmen didn't call you?" Admitting they knew the cover was damaged. There was no call and pretended they didn't know. Then the service manager said that it rained and it damaged the cover and said maybe it was installed incorrectly. I decided it was what it was to avoid dealing with the incompetence anymore and left the dealership. Picked up my children and on the way home, the errors below popped back up and the truck would barely accelerate. I went back to the dealership immediately and drove into the service garage and told them that they did not repair the truck and I need the loaner back since I'm stranded with my children. I then had to wait another 30 minutes for them to bring the loaner back up. I'm assuming they were upset at my reaction to their incompetence. I did ask the service guy if I would be held responsible for damage to the loaner while it's in my possession and he shrugged and said it depends. If I could give them a lower review both for Chevrolet and Eriksen's, I absolutely would. Smug, condescending service people, customer satisfaction is definitely lacking in every sense. I would recommend going to Green if you even take the risk with a Chevrolet. read more

I had an excellent experience with buying a used car from Eriksen. Bob DeCoster went out of his way to save me money and to make the process as convenient as possible. Bob was thorough about showing me the car's features and how they work. read more

after they wouldn't budge on numbers they marked up my trade in 66%! When I came in and complained they said tough cookies you made the deal. This place is full of crooks do not use this dealership. read more

Called Eriksen on Saturday, August 26 around 11am, about a 2023 Chevy 2500 they had in stock. The price was sent in text at $65,985 (see pictures in Google review) They confirmed it was on the lot. My partner let them know he would be on the way in about 2 hours. When my partner arrived they increased the price by almost $1000. When asked why there was a price increase in a matter of two hours the salesman said they put Nitrogen in the tires which was an added $300 and then around $600 for little RFID Or GPS tracking stickers to be placed on the vehicle so it could be found if stolen. We questioned why that was necessary when the vehicle had Onstar to be tracked if stolen? My partner asked them to remove the Nitrogen from the tires and take the stickers off because we just were sent a text that the vehicle was $65,985. The dealership refused and even joked that my partner was being "cheap". A few searches on the internet reveal these stickers are placed so Dealerships/ Law Enforcement can find vehicles if they need to repossess them. The finance man was arrogant and condescending about the salesman we worked with, sales manager refused to take off the extra costs that were added on last minute to mark up the price. Horrible purchasing experience. This dealership is unprofessional and has no integrity, lives up to all the shady things you hear dealerships doing to make a sale. read more

Eriksen Chevrolet - Car Dealers Near Me - Milan, Illinois

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I would consider the place the worst car dealership in the QCA. I always come with pre approved check from my bank. After the salesman found this out he told me that I should just finance through the dealership as IHMVCU uses them. I declined and he stated that the loan officer at the bank was not doing what was proper. I informed him this was the way I not like to do transactions with car dealerships. Ericksen would not sale me the car and called management on the loan officer to complain. I told the bank to call me and I will explain which happen. The bank obviously took my side as it's my right but the owner of the car dealership sided with salesman and we bought a car from a different dealer. Never buy a car from these con men, I mean salesman and dealership read more

Purchased 2012 equinox new from eriksens and had it serviced there. after only 7 years old complete engine failure. dealership from service to sales and ownership not helpful. they said im lucky it lasted that long and owner told me I should of traded it off a year ago. buyer beware of this dealership. read more

I've had nothing but trouble with the Cruze that was sold to me since the day I drove it off the lot a year and a half ago. The Compass warranty was a joke and only covered 1 of the more than 5+ repairs it has needed. I finally cancelled it yesterday since it was a waste of money. It now needs a $1000 worth of work on it due to an oil leak (yet another thing that wasn't covered by the warranty), which I had to take care of myself because Ed didn't want to be bothered to call Compass, most likely because he knew it wouldn't be covered. I can't take it to your shop because I'll be charged for it. I would have went there only to find out it wasn't covered and have to pay $125 for you to look at it. Here's a thought, maybe don't sell pieces of junk and you wouldn't have to pay people to work on them. I can't get anything else because of my bad credit. I'm stuck with it. I'm stuck driving a car that is junk and have to try to come up with the money for another costly repair, which I shouldn't have to do considering everything that is going on. There is no reason a 2012 should have this many issues! The only reason I gave you 1 star of because of Erika. She deserves more than 5, and has been a saint. I was so excited when I first got the Cruze because I was told it would be a more reliable car than what I had been driving (a 2006 Buick, which ran better than the Cruze!!!). I am stuck with a money pit that a single Mom shouldn't have to deal with or address. This whole experience has been completely inexcusable and uncalled for! read more

Al Jorge sold us our second truck in two years, he is a no nonsense type of salesperson that listens to you and cares about you and your time. He followed through on his after the sales promises and the "We Owe" details to the finish. My family will continue to purchase from Al over the next few years, don't retire anytime soon Al, we need you! The dealership personnel were all very friendly and cared for us when we brought in our special needs son and his wheel chair, the simple task of opening a door for a person in a wheel chair means a lot to this family. The management met our family and thanked us for coming in to see them, you do not get that at other dealerships in our area. Martin & Vicki Hauser Moline, IL read more

BE CAREFUL WHEN PURCHASING FROM ERICKSEN CHEVY i got the car 1/8/2021 and have not had it in my possession for more then a full week I haven't even made my first payment since it Is not due until 2/20/21 buyers beware, I recently purchased a car thru Eriksen chevy in Milan Illinois i was under the impression that this was a certified pre owned car which under my understanding the car is fully inspected and necessary repairs are done before the car goes on the lot to be sold, 3rd day of having the car shift knob fell off took it in and they repaired it , 5 days later the car starts shifting rough i took it in they changed the transmission oil, picked up the car and read the paperwork, joe zawada also made sure to let me know they were not responsible for any repairs after the car was sold which I understand if the car was sold as is it was not it has an implied warranty they found i also had a bad wheel bearing and put a note that i refused repairs, called and talk to the service manager JOE SAWADA and ask him why i was not informed of the problem i was told i had to pay 800 for the repairs, after back and forth they took it down to 100 dollars cool get off the phone with them after scheduling the appointment for the wheel bearing car starts overheating and breaks down, I take the car in for repairs and was made to pay 1300 picked up the car again and a few days later what happens car breaks down again and goes in to limp mode engine is not running properly so the car is running very slow and hard read more

While looking for a work car, we visited a couple dealerships. We became frustrated when the salespeople at other dealers kept showing us cars that were out of our budget. When we arrived at Eriksens, we expected more of the same, but were happily surprised. The salesperson listened to what we needed and our budget and then showed us vehicles that fit our descriptions. She never tried to "upsale" or push us into something we simply didn't want or need. The sale was quick. The negotiations were fair. We ended up with a nice car that fit the budget and our needs. read more

The moment that I stepped into Eriksen's Chevrolet, Tim was willing to assist me with finding my new truck. I am 100% satisfied with the customer service that I received; from the beginning of looking for my Chevy Colorado, to driving it off, and even a phone call within the week after purchasing my new truck, they ensured I was happy with my purchase. If I am ever in search of another vehicle down the road, I'll be going back to Eriksen's hands down. Thank you! read more

In the past two weeks, I've had my truck serviced at your place and my Audi serviced at Lujacks. The difference in service is night and day. Thank you, thank you, thank you for being so wonderful to work with. I didn't get forgotten about for a ride, I didn't get bogus recommendations for repairs, I did get all the things I asked for taken care of without hassle and no one begging me to give them good ratings on a survey, and for those things, you have earned perfect scores on the survey. When it's time to get our next vehicle, you'll be the first place we look. read more

Although there are are still some issues with my truck. Melissa has been great putting up with me bugging her whiling trying to get this Engine issue resolved. Bill has been nice to work with as well. I didn't buy the truck at Eriksen but I have all my service done there. They are hands down better than the dealerships service dept where I bought it. If they would improve the sales dept this would be a perfect dealership. read more

I am always treated with the utmost respect by all of the associates I have had contact with at this dealership. They have always been friendly, cheerful, and helpful every time I have had my car serviced there. A refreshing difference from experiences I have had at other company dealerships. read more

Come see Me at Eriksens Chevrolet Buick today for a Great Deal on a New or Used Car or call Me at 309-756-2700 or cel 563-508-6742 Thanks Ralph Woeckener Jr read more

Bought a brand new 2016 chevy Colorado had to bring it in for service due to leaking antifreeze. Mind you it's a brand new vehicle. Should have not had anything wrong with it. Noticed it a couple days after purchasing. The vehicle only month old. We had been able to drive it all this time. They found the problem have to order a part have to bring it back again once part is in. Drove it home no heat and engine light came on and temp gauge off the chart. Got it home called service dept. mechanic that checked it out gone for the day. Not right they should have handled it the same day. Had to wait till he came in the next day could not drive it. Brand new truck could not drive it. Mechanic called next day the towed it back to shop had it till about 2:00 in the afternoon. It's driving again but this should of never happen. One it's a brand new vehicle should not had been leaking antifreeze. And second when we brought it in for them to check out we should got it back the same way problem fixed or drivable. Years ago we bought a vehicle from them and from day one it leaked oil until we got rid of it. Not starting off to good again! read more