Recently had my vehicle serviced by moline transmission. This all started when I had called them and wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences. read more

Had them do transmission in classic car. Excellent results. They had some used parts no one else in QC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again. read more

They do more than transmissions! I just found my go-to shop in the quad cities for all my auto repair work. If you need someone to give you straight and reliable advice on all aspects of repair of your classic car, this is the place! Many thanks to Mike and Lee for the great advice and repair, these guys are honest and reliable and have earned all my future business as well as anyone I can refer to them. It's not easy selecting a repair shop these days, but I heard good things and am so glad I brought my car to Moline Transmission. I'm relatively new to the quad cities and adding reliable businesses to my "Rolodex" isn't easy, sometimes you learn some hard and expensive lessons until you find the right guys, this time I hit a hole in one. Very happy! read more

I brought my 2008 Jeep into Moline Transmission for the first time this week because I was told my transmission was leaking. Susie at the front desk was so friendly and consoling, she got me in the very next morning. They identified that the pan was leaking and let me know one of my rear wheel bearings was in rough shape. They had to order parts but got us in two days later! (The jeep is SO much quieter now.) Not only were the staff friendly, they really took the time to explain the issues my vehicle had and gave me a heads-up on some future service the jeep is going to need. Susie was on the phone with me for almost ten minutes explaining the different bearings and what was crucial and what could wait. I'm bringing my '06 Jeep in next 2 weeks to have them service it too. I definitely recommend them! read more

My grandson and I were on a cross country trip when we experienced a strange vibration coming from the front of our car. Mike explained what he thought the problem was, and said he could probably get it done the same day, but he also said he couldn't be certain until he replaced one of the front axles. We were tired from driving all night, so we decided to get a motel; Mike was kind enough to drive us there. Later we got a call saying that his diagnosis was correct and the car could be ready that day, but if we could let him keep it overnight, there were a couple of other things that he could attend to. We agreed and the next morning we got a call that everything was done and Mike was on his way to the motel to pick us up. When we got the bill, it was actually for less than we had been quoted, and there was no charge for the additional items he took care of. Mike and his team at Moline Transmission took great care of us. We recommend them highly! read more

Outstanding customer service. The office staff is highly organized and educated and will clearly explain in layman's terms any service needed and answer questions, or relay back to the shop for more information if needed. This shop has excellent employee retention (some 20, some as many as 40 years) and seems a pleasant place to work; making a very good experience for customers. Good work done honestly and at a reasonable price. I don't hesitate to follow their recommendations. Their main focus is transmission work, but will also do other vehicle maintenance if requested. I have been using them for 15+ years and have no intention of going elsewhere any time soon. read more