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Ben's Soft Pretzels

2.6 (34 reviews)
Open • 7:00 am - 7:00 pm

Ben's Soft Pretzels Photos

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Dan K.

Our flight was diverted to Indianapolis, and we were given a food voucher from the airline. It wasn't going to be a long layover so we grabbed a couple of pretzels from Ben's soft pretzels. They were fresh out of the oven. Cooked perfectly and definitely hit the spot. Priced at $6.19 which was pretty good for the airport.

Breakfast served early!
Katherine A.

I was so looking forward to trying the breakfast pretzel sandwiches at Ben's. The sandwiches are premade and wrapped. The $7 egg sandwich that I received was burned. I returned and asked if all the sandwiches were burned and the clerk told me, "The oven gets hot, it's not burned, it's just brown." It was pretty evident that she wasn't going to replace the brick nugget that I received. So, I tried the sandwich. The egg and roll were burned and dry. I was happy there was not a layer of salt on the pretzel roll. Overall, I was pretty disappointed. It was fun to watch the pretzels being made.

Significant size differential here  lol
Lindsay T.

If you're a soft pretzel fan but you haven't tried Ben's yet... you need to get on that! It's based on an Amish recipe and began in Elkhart, Indiana. I can't think of a better airport snack before a flight snooze and much needed vacation. I'm so glad there is a location in the Indy airport! When I went, a health inspector on a power trip happened to show up and started razzing the young adults working -- a bit too harshly/condescendingly in my opinion, to the point it was incredibly distracting as a customer and was clearly making the staff nervous. This was of course not the fault of the employees so I really felt for them as this stranger was pestering them about the paper towels being out at one of the sinks... not a huge deal in my opinion but he seemed like he would have put them all in timeouts if he could have... I am docking one star for the size difference in some of the pretzels for sale. It was a bit too egregious (as pictured) to go unaddressed.

You can watch them make your pretzel
Karley C.

A Ben's pretzel ALWAYS slaps. It is the perfect airport pre-adventure snack. This location seems to always be out of pretzels and the customer service is a little lacking (though I totally understand that it is a tough gig in the food service industry). I waited 30 minutes to get a pretzel and sat by the window waiting for the SECOND those babies hit the floor. If you sit by the tables next to Ben's you too can actively monitor the pretzel situation.

Indianapolis International Airport location.
Greg L.

Although they advertise pretzel hot dogs, none are ever available in the two times I visited. I flew in on Thursday afternoon and they were none available and there were hardly ANY products available. Four employees were just talking and it didn't look like anyone was in a rush to make any products. On Sunday, I was back in the airport around 2:30pm and the same situation. No pretzel dogs and hardly any product. Not sure how this location is still in business.

Waited for ever while the worker was making dough, at this point she went behind the door to make a phone call. Never got waited on.
Brandi J.

We stopped by around 4:45 PM and there was one lady working who informed us when we walked towards the counter that it was gonna be a little bit. She was standing at the side counter working some dough so we assumed she would finish what she was doing and then come help us. There were no pretzels at the counter, so we figured she would take our order and make it fresh. But after waiting over five minutes, we left and ended up coming back two different times while she was still working the dough and turning away customers. At one point, I stood there with two other customers thinking maybe she would stop trying to build up inventory and at least take our order and make what we would like then finish making other pretzels to have on hand, but she stopped what she was doing and went behind the door to make a call. I overheard her with who I am assuming another coworker or manager and she was saying how she was trying to call someone else in, but she wasn't answering. That's all fine and good, but she lost at least six customers that I know of because we all walked away. It was after 5 PM and there was no pretzels made. It's common sense to go ahead and take your customers order and make what they want and then build up your inventory, but she did not really acknowledge most other customers besides saying it would be a while. Even when we got to our gate to get on our airplane, one of the airline workers made a remark to us about how she was so mad because she waited over 40 minutes and never got waited on too. I was excited to try this place, but the lady working made it very clear that they don't really want customers at this location.

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Solid pretzel but a little burnt on the bottom and they didn't have any cinnamon! I really wanted cinnamon!

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3 years ago

Tasty and nice to grab and go on the way home before I cook up these groceries I just bought!

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Ask the Community - Ben's Soft Pretzels

Review Highlights - Ben's Soft Pretzels

“I was recently at IND because I was flying out, so I trotted on over to Ben's to get me a pretzel.”

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The Tap

The Tap

4.0(674 reviews)
8.6 mi•Mile Square
•$$

To whom it may concern, I am writing to share some…read moreexceptionally well-deserved praise for Shea, who served us during our recent visit. From the second we sat down, it was clear that the restaurant was running at full capacity and extremely busy. Despite the clear rush and high volume of customers, Shea handled every single table with remarkable composure, grace, and effortless efficiency. What stood out most was her genuine kindness and warmth. Often, when a dining room is that packed, you expect service to feel rushed or transactional--and understandably so. However, Shea made us feel completely welcomed and prioritized. She took the time to check in on us, made sure our water glasses were never empty, and brought a wonderful, positive energy to the table that completely elevated our dining experience. Her attentiveness under pressure is a rare quality, and it did not go unnoticed. The food throughout our meal was delightful, and the brownie at the end was absolutely fantastic--rich, warm, and the perfect finish to the evening. But as good as the dessert was, the highlight of our entire visit was undeniably the top-tier service provided by Shea. She turned what could have been a standard meal out during a busy shift into an incredible, memorable experience. It is clear that Shea takes tremendous pride in her work and truly cares about hospitality. Employees with her level of dedication, poise, and genuine warmth are hard to come by, and she is a tremendous asset to your team. Please make sure she gets the recognition she deserves for going above and beyond!

I've been a regular at The Tap for a while, and it never disappoints -- good beer selection, TVs…read moreeverywhere for the game, and a solid menu of sports-bar classics done right. Shoutout to our server Aneli who was attentive all night, quick with refills, and knew the menu well. Great service without being over the top. Good spot to catch a game with friends -- casual, loud in the right way, food's actually good. Ask for Aneli if she's working.

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The Tap
The Tap - Smoky Ghost

Smoky Ghost

The Tap - Interior

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Interior

Guggman Haus Brewing Co - Munich Dunkel

Guggman Haus Brewing Co

4.7(262 reviews)
8.0 mi
•$$

I have been at this venue a few times. My last two were for events! I got to see the other side of…read morewhat Guggman Haus offers. We got there early and were able to have some drinks and food, including the nachos. Man, I was not expecting BBQ sauce and like a mustardy sauce and cheese and it was flavor exploding, loved it. With the event we had catered pork/chicken as well as sides. Everything was great, the peppercorn dressing for the salad was so amazing, I would definitely think of a salad here in the future. The venue inside the space, with the car, is quaint with seating and you get to see everything happening outside the space as well. This last time, we were in the original Guggman Haus brewing building that houses the coffee. This is adorable! We had service the entire time, including a bartender and the beer. They made everything super easy and I would consider this space for a baby shower, bridal shower, etc. We had 25 people and it fit wonderfully. There is also outside space for overflow, so it makes it very reasonable. Now onto the beer! I had the IPA Riverside, very hazy with a great flavor. Then I went off the rocker and ordered some prickly pear drink, I was not expecting how good that was! Refreshing and light, easy to drink (probably too easy) and the flavor was perfect! Try it if you are there, it is a newer option. PROS: Parking easy, street and lot Many open spaces and areas to rent Games are included, so eat, drink and enjoy company They have trivia nights, woohoo CONS: Sometimes the food is not always a hit, nothing to state specifically today, but I recall in the past saying to myself, don't order that again. So, try everything and find what you like. The place is great and the beer/food options are good, so you will find something you like.

What a great brewery with huge taproom along with coffeehouse next door. The coffeehouse was closed…read morefor private event. But I was focus to go to brewery and it was little hesitant because I wasn't sure where the entrance was. But I was able to find it. The taproom was biggest. I went up to the bar counter. They have good choices. The bartender was so nice. She explained to me well after I told her that it was my first time here. I had flight of beers and they were all so good! I enjoyed it a lot. Schwarbier was my favorite! They do have food but you have to go to different windows. It was easy to do. I had Dip Trio which was really good. I want to stick with something healthy. But it was good. I love the Spinach dip. This is great experience. If I am back in town, I would go this again and also will definitely recommend to my friends and family to go here.

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Guggman Haus Brewing Co
Guggman Haus Brewing Co
Guggman Haus Brewing Co - Now that's how you fill a growler

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Now that's how you fill a growler

The Rathskeller - Bavarian Platte

The Rathskeller

3.9(803 reviews)
8.8 mi•Mass Ave, Mile Square
•$$

Visited here for noontime lunch Thursday and had a choice between dining room or bar room dining…read moreand chose the latter. First time visitor here and had done some recon before a trip to Indy and landed on this interesting venue. Paid street parking was $2.00 hourly during my visit and payment is coin or credit and couldn't get the app to cooperate. Beautiful historical architecture with the overall building name of Atheneum. Entrance to Rathskeller is a very primitive appearing worn and weathered door with similar signage nearby. Upon entering the street level lobby, an elevator was straight ahead or a set of fairly steep stairs to the right to gain access. Going down the stairs, there are displays devoted to steins, various certificates, awards, and nostalgic photos. Reception desk to left. Staff offered dining room seating further to the left or straight ahead to the bar dining room. I also noticed a very large hall dining area to the right. The bar dining area had voluminously tall ceilings, oversized light fixtures, and an atrium atmosphere with enormous windows well above our heads. There were also taxidermied moose heads that seemed minimal in the large space. All waitstaff were welcoming and helpful. My server, Noemi, was fantastic and with answering questions about the menu and also provided a much appreciated warning regarding the spicy mustard! A complimentary warm pretzel was served along with cheese sauce and the aforementioned mustard. One dip made my sinuses scream, but was addictive in careful doses going forward. It also made my Spaten Lager even more refreshing. My jaegerschnitzel entree was served with German potato salad and sauerkraut. The meal was delicious and served piping hot, seasoned well, and easy to cut into. The mushroom sauce was earthy and substantial. Enjoyed visiting and plan to return and share with others. Would like to also plan to attend one of the property tours. Highly recommended.

It was only recently that I learned Rathskeller was open for lunch as well...and looking at their…read morelunch menu, they not only have german but also a variety of American menu items too + prices are reasonable! After debating for a while, I ordered the Ahi tuna sandwich. The food did not take long, but while we were waiting, I enjoyed looking at the decor in our dining room. it is a beautiful space. Ahi tuna steak was thick, and it was tasty. Their sauerkraut is home made, and highly recommended! You must try it when you are here. Service was slow, I think the server was a bit overwhelmed with a group. This is a great spot for lunch, not when you are in a rush but when you have time to enjoy the space and food slowly.

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The Rathskeller - Entranceway - walking down

Entranceway - walking down

The Rathskeller - Hot Wurst Platte (for 2-4)

Hot Wurst Platte (for 2-4)

The Rathskeller - Lots of Penn State fans here before the big game vs. Oregon.

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Lots of Penn State fans here before the big game vs. Oregon.

Blind Owl Brewery - After all of the order hassle (over an hour), it was STILL wrong and they packed so much heavy stuff on top they crushed the tacos. ‍

Blind Owl Brewery

3.5(605 reviews)
15.6 mi
•$$

We held a small after-work get-together on a Friday evening around 6:00. The restaurant was…read moremoderately busy, and outdoor seating had a waitlist, but our party was seated inside quickly with very little wait. Our beverages were served right away, followed by appetizers of pretzels with beer cheese, cheese bread, and tots for the kids. For dinner, our group ordered the shrimp salad, fish and chips, quesadillas, tenderloin, and, of course, mac and cheese for the kids. Everything was tasty and arrived quickly. The staff was friendly, attentive, and always ready to help. Overall, we had a great experience and would gladly return!

We had a lovely time at Blind Owl tonight. The service was great... our server was prompt,…read morepleasant, accurate and friendly. The beer was a nice smooth stout that was delicious. The wings were very good... & I'm not a huge fan of buffalo wings. The chipotle dry rub was fantastic paired with the ranch sauce. The tenderloin sandwich may have been one of the best I've ever had. It was perfectly breaded, & so thick. It was also twice the size of my bun ... which is exactly how it's supposed to be. Fries were pretty good & plentiful. My SO ordered the crab cakes sandwiches and it looked good ... it disappeared quickly. I forgot to take pictures of the food before it was eaten. I wish this place was on the way home from work but I'll continue to make the effort to go there again soon because it was so good.

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Blind Owl Brewery - Inside

Inside

Blind Owl Brewery
Blind Owl Brewery

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Half Liter Beer & BBQ Hall

Half Liter Beer & BBQ Hall

4.3(694 reviews)
12.5 mi•SoBro
•$$

I thoroughly enjoyed everything about my experience at this restaurant! Kristen was an amazing…read moreserver--kind, knowledgeable, funny, responsive, and very friendly. I went in on a Saturday afternoon for lunch and a beer. The weather was nice enough that I sat outside. There's a really great patio with plenty of tables for outdoor seating, as well as some covered patio tables. I chose to sit in the full sun and enjoy the mild fall weather. There also appeared to be a lot of different seating options inside the restaurant. After I was seated and quickly given a glass of ice water, Kristen came over. After a brief conversation about the different beers, I ordered a draft Ragged Company Hazy IPA from Big Lug Brewing. It was the perfect hoppy, citrusy mouth bomb I wanted on a beautiful, sunny, crisp fall day! I ended up taking a four-pack home as well. I loved it! Since I had never been to this restaurant before, and I always ask my server for recommendations, I asked Kristen to share some of her favorites from the menu. She was eager to help and very knowledgeable about the entire menu. I chose the brisket grilled cheese with a side of hot honey Brussels sprouts. Both were spot-on and delicious. The brisket was smoky, flavorful, and tender. The Texas toast on the sandwich was perfectly crunchy and golden. I even had some crispy pieces of toasted provolone around the edges of my sandwich, and they were heaven! The sandwich came with two dill pickle slices on the side. I asked for extra pickles to cut through the richness of the sandwich, and they were promptly brought to me. My table was already equipped with the restaurant's three barbecue sauces in a caddy, and I enjoyed sampling them as well. I don't usually like Carolina-style barbecue sauce, but the tanginess of the mustard-based sauce went really well with my sandwich. I also enjoyed the Cola BBQ sauce. The Texas-style sauce almost seemed as though it had been sitting in the sun too long. I think one possible improvement would be to place shaded caddies on the tables when people sit down instead of leaving them in full sun. I wonder whether the heat could alter the flavor of the barbecue sauces over time. When I finished eating, I ordered a side of chili to go after asking Kristen whether it contained beans--which it does. I'm a beans-in-my-chili girl! I ate the chili later that night and it was delicious so I would highly recommend it. I asked Kristen whether the toppings--shredded cheddar, diced white onion, sour cream, and fresh jalapeño slices--could be packed separately so I could heat the chili and add the toppings at home. I also asked for portion cups of each of the barbecue sauces to go. I could only finish half of my sandwich and wanted to enjoy it again at home with the variety of sauces. Kristen made sure everything was packed exactly as I requested, including the chili toppings and all three barbecue sauces. I also took home a 'Nilla Banana Pudding Cup. I'd asked Kristen to recommend either that or the Strawberry Cornbread Cup. She recommended the 'Nilla, and I went with her suggestion since she definitely hadn't steered me wrong on anything else! I did like the banana pudding cup, but I think it could be improved with homemade custard/pudding and homemade whipped cream. It was still tasty when I had it at home after refrigerating it for a couple of hours, but I would definitely say it's best eaten at the restaurant rather than ordered as takeout. The whipped cream quickly deflated since it isn't homemade. The flavors were still good, though! There wasn't a hint of artificial banana flavor in the dessert--which is something that bothers me a lot--so my mouth was happy. The texture of the layers was also good. This dessert could be elevated from good to great--and become something that "reminds me of Grandma's"--with homemade custard and whipped cream. Just sayin'. Half Liter Beer & BBQ Hall is a GREAT find, and I'm already excited to go again! I know it will be a favorite for years to come. I'm really looking forward to coming back both by myself and with friends!

We went for Devour Indy. Seating outside was open and clean. The food was decent and a bit creative…read morebut certainly not over-the-top. I have only one complaint but it is significant. The kitchen moved WAY faster than we were eating. Three or four minutes after we got our starters, we got our main course. Another two or three minutes later and the desserts are on our table. Who eats that fast? We weren't halfway through our starters but a bee was hard at work mauling our cheesecake.

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Half Liter Beer & BBQ Hall
Half Liter Beer & BBQ Hall
Half Liter Beer & BBQ Hall

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Ben's Soft Pretzels - pretzels - Updated October 2026

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