Here is a sincere review of Benji Auto Sales. The first thing I can say is that I was looking at a 2020 Tesla Model 3 black with low miles but was offered another Model 3 white with more miles, but I was satisfied with what I would be getting. Greg Polanco is the person I worked with. So, I started the process on October 3, 2024, and paid my downpayment of 4,000. I got my insurance on the car the same day. Now I know that with the storm hitting that same week, getting my car would take some time. I didn't get my car until everything with Capital One was finalized. That took about a month and two weeks. I finally got my car on November 14th without a temp tag, so I had to call about that. I am happy with the overall process. Thank You, Benji Auto Sales. read more

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Update this place is now out of business both dealerships closed down if you look up the owner Benji he's being sued and he is filing for bankruptcy and most of the cars that were sold weren't authorized to be sold so if you did get a car from him, you didn't receive your title because another bank still is the lienholder on it and so you have to go to court and the bond is like $25,000 but they're hundreds of people trying to get the bond so don't count on getting any money read more

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I bought a car from this place in July, and I still haven't received a title! They went out of business before I could even get my paperwork done to get my car legally registered. Paid for some in-house interior warranty, that they obviously won't honor. Claimed my EV tax break and went running. Trash company, no wonder they are out of business. read more

I had a terrible experience with Beni Auto Salespeople. I came in with my own approved bank check, so the dealership didn't have to handle my financing at all -- the process should have been simple. Instead, they created a major problem with my trade-in. They agreed to pay off my trade-in loan, but it took nearly two months to do it. During that time, my lender reported the account as late, my credit was damaged, and the loan was close to repossession status. What makes this even worse is that I later found out the dealership had already sold my trade-in to someone else before paying off the loan, leaving me responsible for a car I no longer had. The situation was eventually resolved, but the unnecessary stress, credit impact, and lack of communication were unacceptable. Even though I used my own bank for the purchase, the dealership still mishandled their part. I would strongly recommend being extremely cautious if you consider doing business here. read more

Scammers, They even open an account with Capital One on my name without my authorization, Jaime was the sales agent, no answers!!!!! Worst in the business... read more

DO NOT EVER BUY FROM THIS COMPANY!! Customer Service - Horrible!! I made the mistake of purchasing a car from this company online and had them ship it to me in CA, worst mistake of my life! After getting an inaccurate quote from Damien, who gave me the wrong state tax so my price increased by $2k, then I get delated shipping of the car to my house, a charger that I was promised that was not in the car and I had to call to get this taken care of, again ths was Damien's mistake. They have had my car for 2 weeks now and have yet to pay off my loan at my bank, so now I have late fees racking up and my relationship is being tarnished at my bank due to their laziness and neglegence. I send text messages, they read them and don't respond. I send emails, they do not resond. I have filed a complaint against this company as they are the complete worst! I called tody to speak to the General Manager, Ray, apparently he doesn't even have an extension and they rep on the phone straight up told me they were giving me the run around bc they don't want to deal with me. WTF?!?!?!? Word to the wise, DO NOT EVER BUY FROM THEM! UNLESS YOU WANT TO GET SCAMMED, WISH I NEVER WENT WITH THIS COMPANY! read more

Stay Away from Benji Auto Sales - Complete Scam Artists! I put down a $2,000 deposit on a Tesla that they told me was "in transit" from Texas. I was assured it was mine and just waiting to arrive. Five days later, I find out they sold the car out from under me! Since then, it has been over two weeks with ZERO communication, no returned calls, no emails, and most importantly - no refund of my deposit. This dealership is beyond shady. My sales person was named NEY! They are happy to take your money, make promises, and then completely ignore you once they've cashed in. If this is how they treat customers before you even take delivery of a car, imagine what kind of nightmare you'd face if something went wrong after the sale. Do yourself a favor and stay far, far away from Benji Auto Sales. They are dishonest, unprofessional, and clearly have no integrity. I wouldn't trust them read more

SCAM!!!! RUN don't walk Away from this place!!! Bait and switch. wasted time and the salesman was a complete liar. I believe his name is Alex. Typical scumbag used car dealer. Prices where more than listed on website. Dealer fees!! what a rip off... read more

Bought a car from this dealer while based in GA. They were good in the preliminary process if not a little slow. When we finally received the vehicle it had multiple issues; - wasn't cleaned and in DIRE need of a detail - damaged inside - Smelled - Smoked in - mismatch tires - had ants inside - no temporary tag And then the dealership did EVERYTHING to avoid us as we were out of state. It seems we were duped and played. It's been a horrible experience. Don't YOU be duped. AVOID BENJI AUTO SALES AT ALL COSTS read more

They finally refunded my deposit but still... They are the epitome of Used Car Dealer... Stay away.

Horrible dealership, they can't even explain their dealer fees on a sale. Phone operators are incredibly rude! Stay away!

STAY AWAY FROM BENJI AUTO SALES, THEY'LL SELL YOU A CAR UNDER DECEPTIVE PRACTICES, WILL BREACH YOUR CONTRACT & MAY EVEN FORGE YOUR DOCUMENTS TO GET THE SALE DONE. 5/20/24: I visited Benji Auto Sales to purchase a Tesla Model Y. Initially, I intended to co-sign with my aunt, but Tyler, the finance manager, recommended putting the car solely in her name. My aunt, who resides in NYC, electronically signed the paperwork as suggested. Tyler also advised us to tell the bank that both cars on her credit were for her. We made a $5,500 down payment, and I received the car on 5/23/24. 7/24/24: The car was repossessed without prior notice. When I contacted the dealership, I was directed to Westlake Financial, the bank, who informed me that I was allegedly 17 days behind on payments. However, I had not received any bills or repossession notices. Neither the dealership nor the bank had communicated directly with my aunt, who was the authorized purchaser. Additionally, no one from Benji Auto Sales contacted me to try to resolve the issue, being that I was the one that went to the dealership. That evening, I called Tyler and offered to make two payments as a good faith gesture, despite never receiving a bill. 7/25/24: Tyler informed me that it was too late, stating the bank had repossessed the car. However, upon speaking to the bank, I was told it was actually the dealership that initiated the repossession. I have attached text messages from Tyler claiming it was the bank. 7/26/24: The car was returned to the dealership lot, and I have photographic evidence of this. By 7/28/24, the dealership had already sold the vehicle to a new buyer, as confirmed by the Tesla app requesting a transfer. I formally requested the return of my $5,500, but Benji Auto Sales refused, citing non-compliance with the payment schedule. After obtaining the paperwork from the bank, I discovered that the "Retail Installment Sale Contract - Simple Finance Charge (With Arbitration Provision)" , the contract that protects our rights, as a consumer, was submitted to the bank and had been electronically forged. This document was not part of the original paperwork my aunt had signed. Additionally, the contract was missing the apartment number, resulting in USPS confirming the bills were undeliverable. I contacted the company responsible for processing the forged document, One Route, and they confirmed that the e-signature log indicated the document was signed in person, even though my aunt was never physically present. read more

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Ordered a car here, never delivered, trade in was not paid out, and they keep giving me the run around. Need loan closed out for this car that I don't have + my down payment back. read more

Car would be better if it had the temp tag, was delivered to the correct state or they returned a single phone call. Absolutely a joke of a dealership. RUN AWAY read more

I wouldn't give them a one star. They wouldnt let me know when the car was going to be delivered and send me a car fax report. I decided to look elsewhere for a car and was very successful. I tried to cancel with this auto place and they said no problem but never confirmed or let me know by texting or calling. read more

Start by looking for vehicles to purchase. Get in contact with Paola to come down and view vehicle and test drive. When i get there the vehicle has already been sold or taking to auction. This is 2 days worth of going back and forth with emails about the vehicle. I was told by her that the system takes 3 days to update. I think they need a new system. What a waste of time and gas. read more

ALL SCAMMED BY BENJI AUTO , YOU CAN CONTACT ME FOR A CLASS ACTION LAWSUIT. You can see my other post below that I have made, I tried with these people now they're going to pay, now they're going to lose everything, You know that saying that every criminal gets caught and has to pay for their crimes I'm gonna make sure it's done. Ironically, I know about this person already when I lived on the East Coast of Florida. I noticed Benji Auto removed their reply denying having tent sales, also removing all my photos Meanwhile they just happened to have a 10 sale going on in Cape Coral on Pine Island and Andalusia. I have all the proof, I have videos of where they're from plus to register with the city of Cape Coral this is I have the owners address and phone number they have many locations all over. For two years, I have been paying for a car that only worked for less than six months, I can no longer pay for it after all the repairs I've put into it, but it needs a new engine as per GMC dealership The car is in default destroyed my credit now. Benji Auto will try to say the car is not from them (LIAR). All you have to do is look at your credit report and you'll see their name right there. Now, instead of helping me with the car, which would've been cheaper, it's gonna cost them 10 times the amount of what I paid and put into it and all the stress they put me through. Their scams are all over, So many in Orlando as well. Renee F. read more

Highly recommend you avoid this place. Very shady business. They will add nonsense charges to the price AFTER they receive your credit application. read more

Really disappointed with the sales team. Tried to proceed with a purchase remotely. I was talking over a sale and heard no response back. After calling again early in the morning and talking to another individual, I was told that they would get back to me. Later that day I called again and was told the car was sold. I just needed to give payment and couldn't get an answer if they would take check or ACH. Honestly an all around bad experience. No thank you to Jamie or Josh. read more

My salesperson, George Molanas was very nice but I overpaid by $70 and was told not to worry I would be reimbursed this never happened., Then the car arrived without the promised charger cable. Again I was told not to worry one would be delivered Fed Ex and it never came ( meanwhile I had no way to charge my Tesla) Then George told me to buy one and send him the receipt ( which I did) but nothing happened . Then when I called they seemed to know nothing about it and George could not be reached. I spoke to the business office and I was told to send in the info again which I did. Now they don not answer the phone or return calls. 2 months after the sale I have received nothing. VERY DISAPPOINTING read more

This dealership sold a car to somebody fraudulently using my identity. I contacted them to receive information regarding what information was used to purchase the vehicle. Initially, they were responsive - informing me that they were cancelling the purchase and that they would report the transaction to Capital One, who financed the auto loan. I was never contacted back by them. I attempted to call them on multiple occasions and did not have anyone that was willing to talk and provide sufficient information. Also, when I contacted Capital One about the fraud, I was informed that nobody from Benji's had contacted them - as I was told they would. In my opinion, this is demonstrative of a negligent and poorly-ran business operation. read more

Don't buy a car from them, I bought Tesla 2022 after been delivered I couldn't do a software update when I called Tesla dealership I found out this car was Salvaged. This people are thieves read more

I purchased a vehicle here two months ago, me nor my bank has received the title. I have called multiple times, texted the manager i worked with, texted the sales person i worked with, and emailed the "title department" and have not received any information. I need an emailed title to my email at the very least so i can register my vehicle. The state is trying to charge me multiple fees because of how long this is taking. read more

Scam Artists. Search the VIN online. Don't trust them. They are a well oiled scam machine. They delivered a car that doesn't work and said I did something to the car. The car is an EV and they refused to give me a letter proving IRS notification. Riddled with issues. I was giving them the benefit of the doubt but they are SCAM ARTISTS. BEWARE AND SHOP SOMEWHERE ELSE. read more

One start is too much! I was sold on the EV credit in reducing the overall price of the car. I was told Benji is taking the risk, if I didn't qualify for the credit. I'm filing my taxes and guess what, I now owe the $4k Benji was given a credit for. Do not trust this company. read more

Where do I begin!!!! This place is a joke! Purchased an auto from this 'fine establishment' and purchased maintenance plan. DO NOT BOTHER! Took our auto there today at 9:00 am. for an oil and filer change.... Car was not ready until almost 3:00 PM. The service manager lied and told us the car was on the left around 1:00pm - but it was parked in the exact same spot we left it at 9:00 that morning! If you are considering Benji Auto Sale - just don't. read more

Showed up on a Saturday to look at a model Y that was listed as in stock. After aimlessly following the sales guy around the lot for 45 minutes, we were told that the car was being shipped from NC. I left a $1000 deposit on THAT car and was told that it would be there Monday or Tuesday the next week. I got a call on the following Monday from the salesman saying that they have a cash offer on the car in Orland and i need to make a deal on the phone now or lose the car. I refused since i had not seen the car yet and was initially open to finding another car with them. The next day, i decided i wouldn't do business with such a dishonest company and started making calls to get the deposit back. I must have called dozens of times and got transferred to full mailboxes or just hung up on. Nobody to help me, salesman was also unresponsive. I went into the dealership the following Saturday to talk to someone and was not treated very well by the man in the office (for some reason you need a person to go talk to for you). I was told they'd "get to it on Monday, and it would take 3-5 business days to hit my account". I gave them benefit of the doubt and waited 6 days. Today i disputed the charge with my credit card company. Prices here a low but their business ethic is horrible. Expect to be ignored if anything goes sideways. I looked after the fact and there are plenty of reviews calling out this type of behavior. 2.6 stars on CarFax, 1.8 stars on yelp, 1.7 stars on cars.com . This is what you get. read more

They were Johnny on the spot when I was purchasing the car, responded to all my texts and calls. Assured me the car has no issues.... Bought the car from their out state service, car was late by 4 days.. understand things happen... Car arrived with the MMI system not working. No navigation, camera, CD, satellite radio, vehicle information system, HVAC controls. Told the dealer was assured that they would cover it. Took it to my shop to find out the car has $1,800+ worth of rodent damage. And to add to this car has 3 mismatched tires and the paint condition was horrid. Told the dealer, was told they would send a check...... Now trying to collect, surprisingly no one will answer my calls or texts.. everyone's mailbox is full, no one will give me the names of management. Now I need to waste more time to take this to litigation.... Go somewhere else that takes pride in their work, total scam.... read more

Benji Auto Sales - A lie in writing..... - Auto Repair Near Me - West Park, Florida

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The customer service sucks. They wanted to rerun my credit after I already got a follow-up call telling what I got approved for. Plus, I showed on my credit report. Be aware rude, unprofessional. Yelled at me in the parking lot. read more

Buy from Benji If You Want to Be Strung Along, Lied to, and Possibly Even Swindled--and if You Can't Get Enough Lousy Customer Service I purchased a used car from Benji Auto Sales on April 1, 2024. Apart from the standard dealership attempt to sell me tire and interior protection and GAP insurance that I didn't need, Benji gave me a pretty good deal on the car and my trade-in. The sales person was helpful, efficient, and attentive. Once I signed the paperwork and they had my money, however, the attentiveness ended. Benji promises nationwide delivery. For two days after I had signed the paperwork, no one--not the sales person nor anyone in management--communicated with me about scheduling a delivery. I then started inquiring. I got assurances it would be scheduled soon. Four days after signing the contract, and after multiple contacts on my part, Benji still provided no delivery confirmation. I requested to cancel the deal. It was only then that the dispatch department suddenly "found" a delivery service--and provided a range of dates when it would be picked up. I requested proof of the delivery order and the name of the carrier. Nine days after I purchased the car, it arrived at my home in the northeast. When the car arrived, it was filthy. It may have received an exterior wash (hard to tell after shipment from Florida), but the body had embedded tar, gunk, and surface scratches, which indicated that no one had prepped the exterior. The cabin had been vacuumed, but the surfaces were grimy and gummy. The cup holder had sticky residue from spilled soda. The hatch floor had sand in it, and the floor beneath the cover was coated in caked-on dirt. I spent hours washing, cleaning, and vacuuming it. I took it to get detailed because the body was so dirty. The car had received no mechanical service whatsoever--not even tire balancing. I have purchased many cars in my life and have never seen a dealer deliver a car having done nothing to prepare it for sale. Fifteen days after I signed the paperwork, I inquired with the finance manager when the dealer would issue a payoff for my trade-in. The finance manager told me Benji had delivered the payoff and that the lender had received it the day before. Over each of the next five business days, I contacted my lender to see if they had received it. After four days of continuing to hear that the check had not arrived at the lender, I contacted the finance manager by text and asked him if he was sure they sent it to the proper address, which I included in my text. The finance manager did not respond. The following week, I contacted the dealer and was directed to the Accounting and Titling department. I spoke with a woman who told me the check had not gone out, but that it had been cut the previous Friday and that it awaited signature. She assured me she would send it out that day and send me a tracking number. "I will take care of this so you won't be left hanging," she said to me. Later in the day, when I did not hear from her, I called and got her voicemail, which was not accepting messages. The next day, I tried again multiple times and could not get through to her. I then asked to speak to the general manager and told him what had happened. Later in the day, I received a text from the finance manager stating that the payoff had been sent to the wrong lender. He asked for an updated payoff and the payment address, which I sent to him immediately. He assured me it would be handled, and that I would receive a tracking number confirming that the payoff check had been sent out for delivery. The next day I contacted the general manager to inquire when I could expect the payoff check would go out. He assured me it would happen that day. He said a check had been cut, and he was waiting on the delivery service tracking number. By late afternoon, when I had not heard from him I asked if it would go out that day. He assured me he would have the check and tracking number by 5:30pm--when the Accounting and Titling department closed. At 5:50, I texted him asking him for the tracking number. He texted back, "1 minute." I called, and my call got directed to voicemail. I contacted the front desk, and they told me they could not reach the general manager, as they did not have his phone number. Twenty-three days after I signed a contract with Benji, a car that I owe nearly $20,000 on sits on the dealer's lot and on its website for sale. The staff at Benji have told so many conflicting stories, and have left me hanging so often, I can't know who if anyone is telling the truth. At this point, I cannot be assured that this dealership will actually pay off my trade-in without threat of legal action. If you crave this kind of abuse and swindle, and if you want to be lied to and brushed off, then by all means, buy a car from Benji Auto Sales. You'll have a great time. read more

DO NOT TRUST THIS DEALERSHIP!!! They won't give me my $500 REFUNDABLE deposit back... I tried to buy a used car from them and was told they were gonna buy the car I wanted via auction. They said they needed a REFUNDABLE $500 deposit to purchase that car. After I paid the deposit and was told the car was bought, I was waiting for it to be delivered to their dealership. Once they received the car, they gave me paperwork to sign and it was a completely different car than I was told I was getting. I told them I didn't want this car and they basically just said "oh well." I asked for my deposit back and they told me they would send me the refund receipt once it processed. The next day, they sent me another car that was similar to the first car I originally asked for/wanted. I said I would be fine possibly purchasing that car. Again knowing my deposit was REFUNDABLE I proceeded to wait for the new car to be delivered. We decided to purchase a different car in the end that was a way better deal at another dealership, so I asked for my deposit back and he said no. I told him they told me it was refundable and he said no it is not. THE MANAGER IS A LIAR! DO NOT TRUST ANYONE WHO WORKS THERE!! read more

Sends me a pull tab set up like a scratch off! It states i won $5k dollars cash! I get all extra excited due to the fact im broke after having to bury my brother and dad within 9 months of each other! I have been extra emotional and act cried thinking the lord sent this to me as a way to help me! I drive 25 minutes just to have them tell me the5k cash winners where actually $5 giftcards! I told them to keep it! Im absolutely floored a company can use a scam tactic to try to get people in to buy cars! I am getting ahold of some Lawyers! This has to be illegal! read more

Benji Auto Sales - Auto Repair Near Me - West Park, Florida

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Benji Auto Sales West Park Florida My daughter tried to buy a car from them. The salesman made numerous mistakes and tried to cover them and lied about them. And the manager admitted the mistakes were made. They did not get the car she was given the car fax for then tried to switch her to a different Car than the one that She was promised. The one that she made the refundable deposit on but in the end the manager said he told her it was not refundable. They admit to mistakes, try to cover them up, make other mistakes and in the end try to keep a deposit. Ultimately due to the mistakes and the attempted cover up she decided to not deal with them any longer. Now they lied and say her deposit of $500.00 was not refundable. It is pathetic that thet want to take advantage of a young first time car buyer over $500.00. read more

The best customer service in the business. They carry quality cars at fantastic prices. They really try to get you the best deal on the car of your dreams. You won't be disappointed. read more

Hi, My name is Ruby and I highly recommend not doing business with this car lot! The dealer is shady,they forge your documents and lie!!! The guy that was even suppose to be selling me a car tried to talk to me and also said sexual things to me. His name is Hodges!!! It was intended for me to have a co-signer and when Hodges couldn't get the deal done and I wanted a refund he put the refund in the co-buyers name in a check when I paid them cash!! I no longer talk to my co buyer outside of those business days. I will be contacting a lawyer about the professionalism and safety of this business I was very uncomfortable!! read more

I purchased an Audi Q7 back in October from Beni Auto Sales, the process was pretty seamless for being it was an out of state purchase. shipping took about a week and half to two weeks and while completing the out of state registration Natalie was very commutative. I docked a few starts just because the cars inside was dirty & didn't come with floor mats but nothing a detail & an Amazon shopping trip couldn't fix. overall I'm happy with the purchase. read more

Sales team are horrible. They don't have customer service skills and don't even no how to speak with customers. they are showing less price on website; but charging as dealership fee which is too high. Based on previous reviews and my personal experience, I never buy any vehicles from this Benji Auto Sales. read more

I went to Benji Auto Sales today . Was attended by Alex. I felt very comfortable with the whole process in buying a used Tesla Model Y . Was treated very well and everything was explained to me in detail. I will recommend this dealership to anyone. Hands down best experience ever. read more

If I could give 0 stars I would in heart beat. Do not buy a car here. I have no idea how they are still in business as how they operate borders on actual criminal behavior. Bought a car from them scheduled for home delivery only to find out later that it does not match the listing at all. Was told by my salesman Jason that I would be able to cancel the contract as I never received delivery and then they proceeded to ignore and literally block my phone number. No one at their office is reachable at any time during the day in any department but the answering service who just transfers you multiple times to a full mailbox. Absolutely disgusting behavior from these people do well to avoid contact at all costs. Still have not received confirmation of cancellation of my contract and have also not received my vehicle. Unreal. read more

This place is a fraud. IF I COULD GIVE 0 STAR I WOULD. I was sold an EV Car that can only charge to 68 miles. Lied too for weeks about repair then replacement all while having me spend money on registration and insurance on a car still sitting on there lot. Now they are going to report it on my credit as a charge off staing i did not make the 1st payment when I was told buy THEIR employee not to make payment as they was supposed to be going to trade the car in to the bank as soon as a new replacement was found. All lies. They are unresponsive through all levels of service here, from lead person to sales to the manager to the owner. They do not value customer service. I will make it my lifes mission to bring awareness to the poor business practices of this place. read more