1. No 1 Auto Sales

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Hollywood, FL

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No 1 Auto Sales

3.9 (7 reviews)

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Gauthay Auto Sales

Gauthay Auto Sales

(32 reviews)

!!!!!!BUYER BEWARE!!!!!!! I never imagined I'd be writing a…read morereview like this, but if sharing our experience prevents even one family from going through this, it's worth it. About a month ago, my husband and I purchased a vehicle from this dealership, working directly with Facundo. During the sales process, we were verbally told we were agreeing to a 24-month loan, payments of approximately $500/month, and financing around 4.99% interest. We put down $9,000 in cash, which completely disappeared. Our automatic payment was withdrawn from our bank account, and it was $587, not the amount we believed we had agreed and signed to.That immediately sent us into panic mode, so we started digging. What we discovered was HORRIFYING. The financing paperwork reflected a 70-MONTH loan, not 24 months, and an interest rate closer to 10%, not 4.99%. But it gets worse. When the lender later sent over documentation, we discovered signatures were completely forged, and the email address associated with the electronic documents was not my husbands email - this was done to prevent him from receiving the copies of the DocuSign directly. Let that sink in. When we contacted the dealership expecting someone to explain or help correct what appeared to be serious discrepancies, we were met with arrogance, zero accountability, and complete dismissal. Instead of helping, we were told that if we wanted certain add-ons canceled, we had to do it ourselves--even though those products were sold to us during the deal. And Thomas (the supposed manager's) response? "See you in court." So that is exactly the route we are now taking. We are actively retaining a consumer attorney and filing formal complaints with the state. Their SunBiz corporation is INACTIVE! This has been financially devastating, emotionally exhausting, and one of the most disturbing consumer experiences we've ever had. Absolutely disgraceful.

Do not use this dealership. The agent Areal lied to get a sale. We are Senior Citizens & this kind…read moreof dealership is unacceptable!!!

Nice Car

Nice Car

(15 reviews)

Great experience. The hardest thing about finding an auto mechanic, is trust. Anyone can fix a car…read more Too many shops skip the important aspects of customer satisfaction, attention to detail and above all a trustworthy transaction every time. The people at Nice Car turn all of that on its head. I have gotten air conditioning work there, oil changes, tires replaced and a few other minor jobs. They always have given me realistic estimates and time to completion. Would recommend to anyone.

Saved up $1,500 to buy a car from this place--get the car and on the 2ND DAY the car starts acting…read morefunny, so my boyfriend and I call them and they say we can't bring it in to be repaired until the next Friday. The car didn't even make it to the next Friday and the transmission completely stopped working so I was stuck on the side of the road for 2 hours waiting on Alex to come tow the car back to their office to be worked on. They say they offered us a 6 month warranty for certain issues going on with the car. It's now been over a week later since the incident and I still cannot get a clear answer from anyone (not Farrah who works in service, not from sales, or from Alex the owner), all they tell me is they will know more the next day and then the same answer is given over and over. Tomorrow I have a Zoom meeting with my boss for what I am certain is going to be me being Fired from my job because I haven't been able to show up for work in over a week bc I haven't had a car to get to and from work. The entire reason I purchased a car was to be able to work and have reliable transportation to make money--but what I got was a car that ended up having a bad transmission, issues with the power window/sunroof, key fob not working, check engine light on, dull front head light, etc. (a lemon). Luckily there is a Lemon Law in Florida and A good friend who happens to be an attorney who will be helping me if the car is not repaired and returned to me asap. If anyone would like to contact me they may do so at kilee.mikell@yahoo.com

Hollywood Kia

Hollywood Kia

(496 reviews)

The best Kia store in south east florida. Got a great deal on my EV6 and my wifes Sorento.read more

Extremely disappointed with the customer service at this dealership. On a scale of 0 to 10, I would…read morerate it a 1. From the beginning, even scheduling the window tint that was supposed to be honored with my purchase was a hassle. When I originally bought the car, it was never washed, so when I returned for the tint appointment, they washed it then. I asked more than five times for tire shine to be applied, and when I got the car back, it still wasn't done. More recently, I noticed the carpeted trunk floor piece is missing. I called earlier today and was told a manager would call me back. No one did. I called again and was told a manager would personally be asked to contact me. Again, no call. This evening, I spoke with a rep and specifically told him I did not want to be transferred to voicemail. He assured me he would get a manager on the phone, but instead sent me to voicemail. I then called back more than five times, selecting Sales each time. The same rep repeatedly answered the phone and immediately placed me on hold, sending me straight back to voicemail. During one of the calls, he even said "hello" as he answered before putting me on hold and sending the call to voicemail again. At that point, it was very clear I was being intentionally avoided rather than assisted. This is also not the first time I've had to repeatedly call just to get a manager to respond. Customers should not have to keep chasing a dealership after purchasing a vehicle just to get basic concerns addressed. The communication, follow-through, and overall customer service have been extremely disappointing.

No 1 Auto Sales - car_dealers - Updated October 2026

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