Wonderful experience! Kind, courteous and very clean. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmm read more

Brought my car for break pad and rotor change asked questions and customer service rep. was rude

There's no upselling. Fixed quickly, obviously high priced repairs for German cars, but not unlike other shops' prices...which they check each other on anyway. What can we do ? The best thing is they explain everything in written form, guarantee the work performed and check in afterwards to follow up. read more

Called for appointment & asked about the battery being in stock. No problem! Brought the car in Alex told me I'll be out in an hour. Waiting Waiting for 1 hour only to learn NO PART in Stock . They didn't have it, they had to order it.....vendor didn't show w/ part . LEFT & Brought the car to BMW for the same exact price..... Alex, You lost a customer for Alan's business by not being forthcoming......be a upfront with customers it goes a long way much more than being deceptive ! read more

Always great service and repairs. Reasonable priced and knowledgeable mechanics. Highly recommend read more

German Car Depot - Auto Repair Near Me - Hollywood, Florida

Benz dealer 'couldn't figure out where the leak is from'... Got tired of waiting and my friend recommended GCD It is easy to communicate via text They are professional and honest and most importantly they fixed my problem! I'm definitely coming back! read more

Do yourself a favor and don't let German Auto Depot (GAD) anywhere near your performance car--they'll try to take you for a ride. My Audi R8's AC went out, and the dealer quoted $10k for 10hrs of work with a 12mo warranty. GAD swore they could beat that, so I took it in. Their grand plan? A whopping 38 hours, $11.5k, and a 24mo warranty. I did some calling around, and every other shop said 10-12 hours tops. I told GAD their numbers were way off, and their response? "We know better, our tech wrote the Volkswagen manual. Take a hike." So, I did. Got it fixed elsewhere for less than half of what GAD quoted, and it came with a 7yr warranty. Whether it's cluelessness or bad will, I wouldn't trust these guys with a Hot Wheels, let alone a high-performance car. read more

Volkswagen -- Folks Car, or "The People's Car". Yeah, I'm not sure about that, just from the difficulty of self repair! What I'm sure about is German Car Depot! I consider myself a car guy. I do the majority of my own work yet when my family grew from one VW (my wife) to TWO VW's (my daughter), I was a little bummed. Why? Because German engineering is, in my opinion, slightly over-engineered! When I did the brakes on both cars, I needed, even for a 2001, a computer to compress the rear caliper piston. That's when I knew, when my daughter's water pump on her 01 Jetta went out, I wasn't going to mess with it. It's a timing job -- my garage has a lot of tools, but I don't want to spend a weekend cursing when German Car Depot can charge me reasonably and have it done in a day. That's just what they did. Monday the water pump goes out. Tuesday I called them and they actually have a tow service they partner with so the car was towed to their shop. The tow driver, Frankie, was excellent by the way. Wednesday, Eddie calls me up and states that my suspicions are correct--the water pump. Gives me a quote and says that they'll start ASAP on it. Friday I pick it up and meet Eddie. Nicest guy you'll meet, especially in the car repair industry. Gave my daughter some pointers on maintaining her 22 year old People's Car and even complimented how great it was for its age. To some of the complaints I've seen, I've owned either Japanese or American cars. Know this: if you're getting a German car, it'll be pricey to repair. Parts are expensive. Which is why I personally won't own one, even though my lovely ladies do. Also, as mentioned, a simple water pump is a relatively intense job...on a 22 year old car! I can't imagine a newer one. I've had experiences at Audi AND VW dealers and I trust German Car Depot more than them. As well, their labor rate seems to be almost half of what the dealership charges. read more

I was looking to get an oil change for my car and I looked on Yelp and I found this place it had amazing reviews. I want to thank the owner Alan for being so helpful and honest I'm very happy with the service that they have provided they did excellent work in a timely manner. read more

Used to be a good place when the owner was there. Now if you ask questions or make a comment about the price, they get defensive and tell you to go somewhere else. read more

I reached out to this shop with a very simple and straightforward question: how much does it cost to change the transmission fluid on a Porsche Panamera, especially considering that I already had the original fluid and pan. Despite that, they spent a long time explaining in messages why the nearly $800 price tag was "justified." Let me emphasize again -- the price was supposedly justified because they take photos and consider themselves artists in their craft. According to them, Porsche owners should understand and appreciate the premium for such creative professionals. Instead of simply stating the cost of a basic service -- replacing the transmission fluid -- I got a lot of vague talk. In the end, their labor cost was higher than that of an official dealership. So, I'd probably not recommend this place, because aside from poetic explanations, I didn't get a clear answer. read more

More expensive than BMW dealership and they make the wrong recommendations thats take you to spend more money. Sample, Bmw $129.99 oil change $189.99 at this place. I took my car for breaks and oil changes, they said, you are good id the humidity on Florida. 700 miles lates. O you eat the rottor on your breaks, $1289 for the service. When was $600 for the pads 3 weeks before. Look for other place for your Bmw read more

They took my car, diagnosed the issue and gave me a breakdown and a cost. They worked on it and called saying it's ready. We show up to pick it up the car is doing worse and the guy tells us his opinion is to sell the car. After he diagnosed the car he could've saved us the time and money we spent by letting them work on our car. Spent over 4k on nothing, we returned to show them that the car is acting up worse than before and having issues that we didn't have prior to bringing the car to them and they seemed clueless.. they joy ride your car up and down Miami, claiming they are testing the car, my car was located all the way in Kendal when the shop is in Hollywood, steer away from this place and if your going to have them work on your car make sure you go over everything before you let them touch your car, I should've just went to the dealership than dealing with these people.. stay away lot of shady stuff happening at this place read more

I dropped off my car cause it needed some work done on it. When I got the car back it was covered in sap and other stuff. I went home to see if I could clean it. I'm not clay baring my car for hours and hours. I called the place and they told me to bring it back in. When I got there, the first thing they told me I was a liar, I dropped of the car like that, and even one person said he won't wash that "piece of shit" again. Nice thing to say after I just paid almost 1600$. Funny enough before they do work they take pictures of the car inside and out so this stuff don't happen. You can clearly see that there was nothing on my car when it was dropped off that day. THEY TOOK THE PICTURES. So when I showed the pictures THEY TOOK of my car when dropped it off and when I picked it up ARE 100% different. Even after showing proof of it they didn't wanna admit they were wrong, or say sorry for calling me a liar. They just kept saying "that doesn't happen over night" it was there for 24hours, it rained heavy that evening. Never going back again. Waste of time and energy dealing with stupid people. Go try another place to take ur car if u don't want dirty, nasty people working and driving your car. read more

They're great. My husband and I take our cars here for years. They always give us fair prices, and quality work.

At first, this place was great. I would drive 45 minutes to drop and pick up my car. With time, staff became rude and prices jumped up. They do good work but it's not worth the drive anymore. read more

Unfortunately after going to this business for the past five years last Friday's visit was the last. It started out years ago all butterflies and rainbows. Now it just became another business that could give two shits about it's customers. My Mercedes Benz CLK 350 has had a lot of work done without issues. Than the last few years it started when hubby requested not once but numerous times to get the tires rotated instead they would give it back without this done and said basically they know better. Well hubby is a tire guy that's what he does professionally for 30 years. Last September brought the car in again and asked for a tire rotation not only don't we know if it was done or not but I get a light on my dashboard to check tire pressure after I leave this place. So I text them with no response and say I just left did you rotate the tires and why upon leaving would this light go on if the job was done? Nothing not a word so I get my tires checked where I bought my tires and they gladly balance out the tires and check them. So last week I bring in my vehicle to get the brakes done, as I was told I needed this service last visit. Also I ask to add power steering fluid. When I pick up the car the guy I spoke with was not there and the person cashing me out was in a rush. Pleasantly surprised my car was washed but that only made the visit more humorous. You see on Yelp it says they wash your car with service. For five years they have never washed my car I just gave up asking. In fact last time they told me they stopped due to Covid?! Whatever anyway when I left they answer my text from September 2020 and say they checked the tires a little late don't you think? Than I get the usual texts write a review no thanks I delete I already Yelp. Yesterday the owner asked how was it not really wanting my answer by text. When I tell him the above story. Well he than treats this woman like an idiot and resends his text on his services like I am another idiot woman. I guess I was sensitive being it was International Woman's Day and all and I truly did not appreciate being talked down to. This idiot woman is self made and bought those Mercedes by using my brain and hard work. They were not given to me because I am a little woman or a Housewife of Hollywood! Yep last visit here I am too old and tired not to get treated with respect. Funny thing I thought that's how you are to treat a customer. read more

German Car Depot - How do you get this on your dashboard of your car the second you pull your car out of this place? - Auto Repair Near Me - Hollywood, Florida

Overpriced and long wait despite appointment. They call themselves German are depot but all I have seen are a bunch of beat up cars and the entire place is fairly run down. Would not recommend. read more

Excellent service very professional group, I always bring my car there for service. I recommend them for service for your car.

super expensive, patronizing, if you are a woman you will be taken for a fool and the service manager was not even able to enter properly my name on the computer. read more

I came to the German Car Depot (GCD) for repairs related to the gasoline smell in my car. GCD replaced the fuel rail, coils, and plugs for a cost of over 2k. Upon leaving, there was a constant tapping noise not previously there. I called and returned to see if it was safe to use the car. The manager and mechanic listened to the car and, within a few minutes, concluded it was the timing chain. They suggested I trade my car in since buying an engine was expensive. They said if the car stops running, I can "expect to only get $600-$800 for it." The vehicle had less than 60,000 miles. For a second opinion, I dropped the car off at a nearby shop. The mechanic quickly concluded that the timing chain was not an issue and asked where the other repairs were done. The second shop then called GCD to see if they removed the injectors, which would explain the noise. GCD responded, "Absolutely not." An absolute misrepresentation! In fact, the noise stemmed from the seals not being put back on after the injectors were removed. Once the second shop replaced the two cylinders, the noise disappeared. The cost was over $1.2k. The idea that German Car Depot would try to convince me that I needed to spend 10k for a new engine is terrible just to cover up their mistake is beyond scamming. My reasonable request was reimbursement for what I paid and the cost of a car rental. The owner said he would get back to me - but he never did! I'm done with this shop! Do not trust them! read more

After reading the excellent reviews, I decided to make the trek from Oakland Park down to Hollywood to have some mechanical issues on my VW cc addressed. The guys at the shop are extremely professional and friendly. They did a complete inspection of the issues and provided me a detailed report back. We then decided what to tackle and they completed the repairs in one day. The shop is clean, organized and I would definitely go back, and probably will. I also found their pricing to be very reasonable, certainly far less than the dealer would've charged. read more

I would warn everybody not to go here. I took my BMW there to get fixed for 2 minor repairs. $3,500 later my car came out with 5 different problems. They screwed up the first time I was there. They forgot to put coolant back and from there it was a shit show. Blaming everything but themselves. Got in a huge fight with the guy in the office, cursing at me and telling me things about the repair. The best part he had no idea what they even repaired. He was just making excuses after excuses. Google ask me to do a review . So I tried to reach out to the owner and speak with him before I put this online and after 3 days he gave me a number to call that was not in service. I would not recommend this place to anyone. read more

These guys did a great job on my BMW . It was my First time there and had to trust that they would do only what was needed. They did. Received complete diagnostic then a follow up phone call . Totally professional business. Thanks guys! I'll recommend you to all that I know! read more

Total scammers. I was shopping around for the best price on a new car battery. The battery is $230. GCD said it would be $1400 lol

I spent over $10K for a list of repairs that had nothing to do with my car not starting and instrument panel malfunctions, most likely due a reversed battery polarity. They had my car for over two months. They claimed it was due to a bad ground with my backup camera (which is an OEM VW Part). When I got it back the rear window defroster didn't work and certain functions of the instrument panel were missing which I had before all this. I took it to Autobahn Performance and had it diagnosed. Here is their diagnostics: Make: VOLKSWAGEN Model: Passat Year: 2012 Displacement: 2.480000L VIN: xxxxxxxxxxxxxxxxxxxxx Odometer: 119920 km Registration No. N/A Vehicle Software Version: V10.23 Pre Scan 03/15/2024 09:01:26 System(19) Status(12) 09 Electronic Central Electric Fault | 3 15 Airbag Fault | 2 19 Data Bus OBD Interface Fault | 1 37 Navigation Fault | 2 4F Electronic Central Electrical System 2 Fault | 1 52 Passenger's Door Electronics Fault | 1 56 Radio Fault | 2 01 Engine Electronics No Fault 02 Transmission Electronics No Fault 03 Brake Electronics No Fault 08 Climate Control Module No Fault 16 Steering Column Electronics Systems No Fault 17 Instrument Cluster No Fault 25 Anti-Theft Immobilizer No Fault 2E Media Player 3 No Fault 42 Driver's Door Electronics No Fault 47 Sound System No Fault 61 Battery Regulation No Fault 77 Telephone No Fault DTC System Code Description Status 09 Electronic Central Electric 00984 Left Tail Light Lamp Open Or Short To Plus 09 Electronic Central Electric 01299 Diagnostic Interface For Data Bus No Or Incorrect Basic Setting / Adaptation 09 Electronic Central Electric 01800 Light Switch Implausible Signal 15 Airbag B101614 Front Passenger Side Airbag Disabled Indicator Lamp - Open Circuit/Short Circuit To Ground (GND) Passive/Spor adic 15 Airbag U042300 Invalid Data Received From - Instrument Panel Cluster Control Module Active/Static 19 Data Bus OBD Interface 01044 Control Module Incorrectly Coded 37 Navigation 02635 Tuner Not Enabled/Activated 37 Navigation 02873 Rearview Camera System Control Module No Signal/Comm unication 4F Electronic Central Electrical System 2 01044 Control Module Incorrectly Coded 52 Passenger's Door Electronics B11EE54 Motor For Rear Window Regulator - No Basic Setting Passive/Spor adic 56 Radio 02635 Tuner Not Enabled/Activated 56 Radio 02873 Rearview Camera System Control Module No Signal/Comm unication German Car Depot told me I would be getting a "new car" when completed. Now granted, I did need required maintenance. But after spending $10K you'd expect for everything to be perfect. The Electronics was not programmed properly, which they fixed. I had to pay an additional $495 for Autobahn Performance to have it programmed properly. Not a happy customer of German Car Depot after having gone there for years. read more

CHECK PHOTOS Let me just start by saying if i could give these people negative stars i would! If you wanna be scammed out of thousands by unprofessional people who have no idea wtf theyre doing this is the place to go. My boyfriend and I brought his car here for some issues he was having after he found this place on Google and it seemed to have pretty good reviews. I don't know who these people are paying to lie on these reviews but it's all BS! When you first get there they really make it seem like they know what they're doing and they're going to fix all your problems and it's going to be ready fast and done for a reasonable price. Well that definitely wasn't the case. The first time we took this car here we left it so that they could run diagnostics on it and the main guy we dealt with who's name is Scott (the biggest clown of the batch) later called him to let him know what the issue was and that it was going to be about $1500 to fix. Granted, that's a lot of money but we were expecting to have to pay a little more so we thought it was great. We left the car overnight to get fixed and picked it up the next day and it seem to be riding a lot smoother and the issues were gone. The next morning when my boyfriend got ready to go to work the car wouldn't even turn on. He had to take my car to work and later on we tried to test drive the car and we barely made it around the block. It now had more issues than when we initially brought it to this place to be fixed because now it wasn't even drivable. CHECK PHOTOS FOR FULL REVIEW (it was over the limit) read more

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We miss Mr. Mueller, but he left the shop in good hands. still super service from nice people

I really don't understand the negative reviews I use to bring my Audi A4 here all the time with never an issue Since selling my Audi and buying a Lexus I sure wish they did Lexus as well as the German vehicles This establishment is ok by me - was using them for yrs read more

Five months after my terrible experience I have been contacted by bots numerous times as if we are buddies, now the owner takes the time on Thanksgiving weekend to let us all know: "There are reasons we replace certain parts. 25 years working on German cars teaches us a lot about keeping our customers safe" which is a bit silly since EVERYBODY has a REASON for EVERYTHING they do. The problem is and always was the reason wasn't because they did some work and determined the part was bad, it's because most of their customers take their word for it and he can get them to pay ten times what it actually cost to fix the vehicle. For all the TLDR on the original review German Car estimated $1137 and it was a$52 part that had nothing to do with anything in their estimate. Did it I my driveway in 20 min, car has run flawlessly for over 15k miles so far. read more

My experience with GCD was great. Everybody I spoke with were extremely nice and accommodating. I love the email system that they use telling you the condition of your vehicle. I was originally scheduled to take my vehicle to the dealer and they beat their price by at least half. The only issue that I found which I am mentioning only to be completely honest is, I did not think the time that it takes to look at the car or repairs was explained completely as I was under the impression that my car would be ready the same day as I was off the day I brought it in but had to work the next day and would have needed it but luckily my wife was off so I took her car. That's it. I don't expect fast work as I do expect my vehicle to be fixed correctly and I think they did that 100 percent read more

Wow, terrific service, and they didn't rip me off! Finally an honest auto repair shop! I want to thank the owner who called me the next day to see if I was happy with thier service. The answer was YES! I am very happy, and my vehicle is running great! Thank you Alan. read more

First time customer. They fixed my car on the first visit. A bit pricey, but I guess everything is now a days.

They should have a rating for minus stars worst place overcharge you hold your car forever and if you don't know much about cars don't lie you and Rob you stay away read more

Taking care of my car is one of those chores that I used to put off! But having found German Car Depot, it's a much smoother process. I have a VW and having been previously ripped off at VW dealerships, it's a breath of fresh air coming here. Making an appointment this time was again easy, the service process was quick, and they are still as reasonable as before - not putting pressure to do any maintenance work that wasn't immediately necessary. Today Eddie talked me through my service inspection, and they sent me photos so I could see what the issues were. They also washed my car for me! Will continue to recommend German Car Depot to all! read more

German Car Depot - Auto Repair Near Me - Hollywood, Florida

Wonderful experience. I'm always hesitant going to a new mechanic, but the staff at GCD it's super professional, friendly and knowledgeable. Tania took care of me and explained some issues my ride have. Also pointed out some faulty repairs former mechanics have performed (not happy about that). With the oil changed, they perform a free inspection, and if you check-in with your yelp app., you get a free car wash. Win win situation. read more

German Car Depot - You will make a new friend, Bruno. - Auto Repair Near Me - Hollywood, Florida

I took my Porsche there for engine vibrations. Then Paid the standard $139.00 for Tech Inspection/Estimate. Afterwards they charged an additional $579.97 to repair the problem-Which I Paid! While driving home, I noticed the car continued to vibrate, as if nothing was done??! I brought it back and was told, I needed to pay an ADDITIONAL $1800.00 for motor mounts!...Bottom line I lost precious Time and Money while the car still has the same problem....You be the Judge!. Please make sure you do your research on this Auto Repair Shop..(Heads up Scott!),,,I'm told Alan is the Owner because he often sends text messages to solicit your business......I decided not to pay the additional $!800 -which would be very close to the dealer prices;;; I decided to go to the Porsche dealer instead....Considering the total amount paid to German Car Depot. read more

I love when I save money, and the service is friendly, fast and reliable. This was my first visit, and I can say it was very pleasant. I waited there while they serviced my car, and I was surprised how fast it was. They gave it a complete inspection also and listed what we should keep an eye on down the road. I was ready to shell out some money as I had researched the services with pricing and I knew what I should be paying. Today, I was thinking I would be giving them another $40 (after I had purchased the Yelp $40 for $50 deal) based on the quote. However, with the discounts the total came to zero! YAY. They will save you 40% compared to the dealers. Not bad for dealer level repair and diagnostics. Make sure you check their Website for coupons also for additional savings. If you have a German Car, I recommend trying them out. They use factory parts, and their mechanics specialize in BMW, Audi, Mercedes, Mini, Porsche, and VW makes. You can set up appointments on their website (I really like that feature...everything is in writing so no misunderstandings.) read more

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Great place! They are honest and very straightforward. Did great work on my car and will fake it back again.

My husband took the car in and wanted to see if we needed to change the spark plugs because the BMW of Pembroke Pines told us we needed to do the routine check up on vehicle but German CarcDepot checked it and the car is still good on spark plugs I'm glad there were honest and not trying to take our money, especially when it's close to the holidays. Thank you German Car Depot! read more