We made a dinner reservation we checked in 30 minutes early. However, we were told they were running 20-30 minutes late on reservations. In my opinion that's simply poor management of reservations. They give away or cancel your reservation if you are 15 minutes late. A group walked in after their 15 minute grace period and they were told they lost their reservation? What? You're 30 minutes behind so technically they are 15 minutes early. There is no where to comfortably wait for your table. What do we( paying customers) get if you are late? Our meals discounted? Free drinks? Nope Nothing! The server said they see 1200 people a night? How is that possible when you are 30 minutes late in your reservations. And if that's true why is your restaurant dumpy, not well ventilated. The decor is tired and this place needs an update desperately. The bar area could offer more seating if it were managed and set up appropriately. The lights in here are on a constant flicker. Really? Get an electrician and fix this. Hostesses: tough job but the yelling for customers is terrible. No professionalism. Not their fault though because this is truly a reflection of restaurant leadership. Bright Spot: The server who helped us was kind and attentive. She was helpful and did a great job. Menu: Mushroom onion Soup was good Salad: the Ginger dressing was bitter and really tart. It needs a sweetener like mirin to create balance. Entree: we ordered medium Rare and got fully cooked steak. We also ordered one steak entree no mushrooms but it came out with mushrooms Rainbow roll: underwhelming for a Japanese restaurant. Why serve sushi if you don't do it well. Vegetable tempura: worth it. Rice: you're a Japanese restaurant how is your rice dry? Sad Dr Pepper was flat. Lemonades were yummy. Desert: we had to ask for our desert. We paid our bill and are still waiting for the ice cream. We left and only 2 of the 4 deserts came. Pride in what you serve is seriously lacking. Don't go...not worth it. read more

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I went to benihana Denver to eat today. It was amazing! The staff was friendly and courteous. The chef was very engaged and cooked the food to perfection. JC was awesome, he came by the table a few times to make sure everything was good. Definitely my favorite place to eat. I would absolutely recommend benihana to anyone that is looking for great food and service to come here. I definitely had a blast. 4 thumbs up! read more

Service was good however had nasty food poisoning after eating here. Very disappointing.

This time we had my one year old 85 lb Service Dog with us. So we asked if there was a booth to eat in. So we could stay out of everyone's way in the main dining hall. Staff were so kind and guided us to the lounge. We were seated at a perfect table. Arianna served us immediately, and kindly. Our drinks were brought to us right away, along with the sides we asked for. Before we could finish our California Roll... out came: Soup and Salad. While we were trying to finish a the wonderful sides (and the I'm telling you, it was really nice eating in the lounge. Unless you've never eaten in the main dining hall) The manager Cliff, was hands on. He brought our main course out, was so polite. Asked if we needed anything. My husband asked for more water to which Cliff immediately served him. It was very quiet on this side also with, beautiful decorations. The prices are still the same, very much worth what you get. We were treated the same as other customers, which I look for in any restaurant we go to. Thank you Arianna, Cliff, and all Benihana Staff on 02/21/24 read more

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This place has completely fallen off and after all these years you'd think that they would upgrade the whole experience was not it I could not get over the fact that grease is getting all over me while the chef was cooking all while he tossed food close to my feet and all over the table with his unorthodox way of doing their tricks service was ok but not great. Ambience is outdated I can't really speak for the food this visit as I was highly disappointed by the food because I wasn't asked how done I'd like it so I only ate the small portion of vegetables he served me because the chicken and the shrimp shown on my plate is way too undercooked for my liking so I don't think I'll ever be eating here anytime soon! read more

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I'm so sad! They got rid of my favorite meal the Benihana Excellence AND to see how crazy high their prices have gotten. I've loved this place for many many years but I guess my time is done. :( read more

Benihana should be ashamed of how they are robbing ppl of their hard earned money. I ordered chicken fried rice and was given less than an 1oz of chicken. Paid $11 buck for rice. NO there was not any more chicken thru out the container. 8 pieces of minced chicken it complete bull. Its about integrity. The money will come if you do right by your customers. Then if you want sauce its $2.00 for lil container. You would probably spend another 10bucks just to get a reasonable amount. Everything is just overpriced for no reason. I DONT RECOMMEND THIS PLACE AT ALL. Its really sad. It shows your character and what your willing to do to earn a profit. NEVER AGAIN read more

Benihana - Denver - chicken fried rice - Sushi Bars Near Me - Denver, Colorado

We dined there last night. It was crowded, and though we had a reservation; as Jerry Seinfeld says: "you know how to take a reservation; you just don't know how to hold the reservation." We still waited an hour. The ventilation was poor; the fans did not clear the cooking fumes. Whatever butter or oil they used did not agree with me, and I ended up with digestive issues. At $70 per person, I expected much better food quality. The ambience was not comfortable for dining, cold inside likely from the fresh air they were pumping in for ventilation and overall it was not a pleasant experience. read more

Food's good, but this restaurant is a 2-hr ordeal, even with a reservation. Mt Fuji is better imo, food and all. Came in with a reservation, waited a few mins to be seated. Placed orders, but waited a while for chef to show up. Then cooktime/showtime was pretty long, but he was conversing and cracking jokes, so that was fine. Ordered rare steak, but some pieces were still basically raw. I guess that's the risk that comes with it though. Chef gave me mushrooms but hardly cooked them at all. All other food was great though - soup, salad, shrimp, fried rice. This place is expensive, I think I paid $45 before tip. Ambience is fun. Loud with a ton of chefs doing tricks. read more

So after a bad experience! I decided to try this restaurant one more time. Another big mistake. I decided to go in and dine in to skip the bad experience I had last time. They prior times I have went. I would get two Emperors feast meals, with drinks and even Sake. Always about $100.00 including tip. Well on this return. I got no Alcohol beverages. just two regular drinks and two Emperor's Feast meals. When I got the check. $181.00. I have no idea how this could have happened. This was during the super bowl. Guess they charged me for being there during the game! Maybe punishment for my last review!? I was so angry, I just paid and left. I will NEVER! EVER! dine here again or any other for that matter. They had almost lost me with behavior but now they have lost me in trust. read more

Ok so 2/2/25 We went an enjoyed a nice dinner Everyone was friendly The chef was awesome and funny The servers were great Well we took home some onion soup I heated it up for my daughter and she pulls out the biggest bug I've seen Terrible terrible, my child is now crying her eyes out because she is wondering if she ate more already. We had my mom's birthday here as you can imagine how much we all spent on 8 people. Now everyone is questioning if the missed the bug in their own soup! read more

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Worst dining experience I have had in a long time!!!! My granddaughters 9th birthday dinner. The chef threw a raw egg on my granddaughter's and my wife's clothes! The chef forgot my wife's chicken my steamed rice. Went to management and they adjusted the check. But not enough to satisfy me! My granddaughter was in tears and it made for a terrible night out! read more

We had reservations at 6:00 PM for a party of five and arrived about 5 minutes early. When we checked in, we were told the wait would be 15-20 minutes. After that, we were repeatedly told we were "next to be seated," but that never turned out to be true. In reality, we weren't seated until 7:30 PM -- an hour and a half after our reservation time. The lack of honest communication was incredibly frustrating. We could have made a different decision if we had been given accurate information instead of being told over and over that we were next. Once seated, the experience was fine, but the poor reservation management and misleading wait times really took away from the evening. The manager said we could get a discount, but that was also a lie. The total price was VERY expensive for 5 people. The bill was very confusing, they had to reprint it over 5 times, each time giving us a completely different review. This was very disappointing and not what you expect when you make a reservation. read more

For some friends' birthdays we decided to do a nostalgic birthday dinner at Benihana. We had a reservation for a larger group and checked in 10 minutes before our 7:30 reservation time. We were not seated until after 8pm and staff did not accommodate us with anything for the extended wait. Our waitresses were kind and got all of the orders right. There were some delays or forgetting of requests for sauces or drinks but that is to be expected with a larger party. The chef at my teppenyaki table was not nearly as fun and animated as the neighboring table, but the food was still cooked well. We tried a sushi appetizer but it definitely is something you can skip. The white fish included was tough and we did not finish it. Overall, I think the memories of what Benihana used to be when we were young are better than what it is today. I'd probably opt for your local hibachi restaurant over Benihana because of how busy it is and the very high price point. read more

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Service was good, food wasn't. How can you mess up chicken fried rice!? zI don't know but it wasn't good.

I was really disappointed with my Benihana experience in Denver. I was looking for a Hibachi restaurant and, having been to many in Texas and Florida, I had high hopes. This was one of the few (if not the only one) nearby. I ended up sitting at the bar because there was no seating available. If you plan to visit, make sure to make a reservation. The bar was empty, and there are additional seating tables in the bar area. If you're in a crunch or don't have a reservation, I highly recommend the bar area. However, there's no 'hibachi' show, so if that's what you're after, the bar might not be for you. The bartender and hosts were very nice, and I had no issues with the service. The problem was the food--taste, quality, and price. We spent over $100 for very mediocre food. The rice was bland, and the soup wasn't great. Having been to several hibachi locations in other states, this was by far the worst one I've been to. With a name like Benihana, I expected better, but it was a very unfortunate experience. We spent so much money for food that just didn't taste good. read more

I think the only redeeming quality to this place is if you get a good hibachi chef. I've been twice in the last month and Phil and Jose really made it the best experience. They were fun, interactive, the jokes were on point and Jose last night even let my husband wear the bag and do a flip with the spatula the and egg for his birthday. Overall the food is SALTY as all get out and just WAY over seasoned. My steak was over cooked even though I told him medium rare, multiple times. Because they use the same seasoning in every dish. All of the meats taste the same. They just pump the meal full of butter and salt.. The drinks were over sugary and it's just such a corporate place. Not anything that exciting read more

I tried to call the number on the webpage. It asked if I was a new client or a returning. I picked new because I've never been there. It said it was transferring me to the next agent and the hung up on me. I'm celiac and would like to know about gluten free options. read more

Tonight was my wife's birthday, and this was to be a special event for the family as well as the first time we were brining our young child to this restaurant. We made dinner reservations a week in advance, and arrived on time. When we arrived, we were informed that they were 40 minutes late on seating reservations. As a guess, I'd say between 50-70 other people were waiting for tables both inside and outside the restaurant. We spoke with another party who did not make reservations, and they said they had been waiting over an hour. We also spoke with a party leaving who stopped to complain at the host stand. That described their meal as "chaos". We ended up waiting 40 minutes and were told there were still 3 tables ahead of us, and they could not give us an estimate as to when we could be seated. We left and went elsewhere. We would not recommend this establishment to anyone, as this event smacks of bad management. Also and lastly: why does Benihana have an armed guard wandering amongst the guests?!? Chaos must be a regular feature there. read more

WELTON!!!!! Need I say more? A spectacular human being chef and comedian! The full dinner show. Highly recommend him for your chef. He has been with this location. Few years and NEVER disappoints. Tons of interaction with guests and food is cooked and seasoned just right. And he's clean. Some are pretty messy. Lots off eye contact and laughs. A good time. We will be back and request him every time. Thanks for a great dinner, WELTON!!!! read more

Benihana - Denver - The fabulous WELTON!!! The best!! - Sushi Bars Near Me - Denver, Colorado

We waited and waited and waited. Serious service problems at this location. Food in other locations is fine, the experience is fun but not at this place. Ambiance is loud. read more

Went there, got a rookie chef, couldnt do any of the chef tricks. He tried to flip food in his hat and pocket but couldnt do it. Then we got the bill, 167.00. Two persons, lunch. $167.00. Could have went to outback 3 times for that. Still smarting but it is only money. Think hard before you go there. I'll get no reply, theres a sucker born every minute. Too bad it was us.oh. $167.00 before tip. Lunch. two. read more

Our reservation got pushed back 30 minutes. Once we were sat, our chef didn't arrive to the table for an hour and 10 minutes. Our waitress was on top of the drinks, her name was Marika once we were done eating, we were there for a little over 3 hours.Basically, waiting the whole time.Our waiter us told us we were going to be comped and the manager or owner came by and said 50% off everyone's bill and the table was happy finally but then our bills came and it was only 15% the whole table was pissed because he definitely said 50 then we paid and got the wrong change back then I asked the waitress about it and she said oh crap I made a mistake and I said alright and then she ran to the kitchen and came back a 2nd time with the wrong change and shorted me by 40 dollars change back so not only did this place rob me of my time but also my money read more

I put in an order at 9:35 that said would be ready at 9:55 Turns out they never even made my order. This was my experience from start to finish: I never eat here and decided to have a pick up order tonight because why not. I walked in and everyone at the front desk just seemed really uptight and dismissive. I told them I had a pick up order and one of the guys just says: "Right there around the corner". Am I supposed to wait in the corner? Is someone gonna tell me how long it will be? Is someone gonna come out to find me? None of that was explained to me. I was hardly acknowledged nor helped. In fact, I was talked to like I was some pesky person and just thrown off to the side. I saw numerous employees just sitting around, talking, and snacking. Avoiding eye contact at all costs. The cooks kept looking over at me and talking/whispering in each other's ears which gave me the impression that they were talking about me for whatever reason. For their prices and ambiance you'd think they would actually care a little about customer service and repertoire. read more

Mothers Day reservations. Resturant was a bit over booked but we were able to be seated within 30" of our reservation which was appreciated. Our son and hi fiancé paid for our meals and we had the added bonus of seeing a business acquaintance and his family and we got seated at the same table. The food was delicious and the chef (Phil) was polite, intuitive, entertaining and did everything in the proper order. He made sure we were all engaged and that he had all the instructions for each of our orders down pat. He kept the conversation going and we were all engaged with him. Also, Erin, our server was excellent. Took our drink and food orders efficiently and and brought refills when needed. Cleared the table to and brought desert and to go boxes. She even snapped a few pics for us. We are regulars at Benihana and our kids love it too. read more

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Came here for my birthday and they refused to honor the birthday gift certificate that THEY sent me because it was Christmas Eve. But on the certificate, it said the only day it can't be redeemed is on Christmas Day. Thọ's place is poorly run and they don't even know their own policy. It has gone down hill from what it once was. At least they emailed me this, and said I can come back and they for sure will honor the certificate then. Thanks but no thanks. "We apologize for the confusion. You should have definitely been able to redeem your birthday certificate on Christmas Eve if you dined with us during dinner hours and had a printed copy of your birthday certificate. We will remedy this with our Denver team." read more

visited the Benihana in Denver on 4/19/26 for dinner after seeing it listed on Resy and expecting a more elevated hibachi experience. Unfortunately, the visit did not meet expectations, especially given the price point. The evening started with slow service. It took about 10 minutes to receive the onion soup and salad, and our server mentioned the restaurant was short-staffed. The dining room felt stretched, and there was no visible management support to help with service flow. The hibachi portion of the meal was where most of the issues occurred. The chef appeared disorganized and had difficulty keeping tickets straight. All of the steaks were overcooked, including a Wagyu steak that was an added upcharge. Requested temperatures were not followed. At one point, an incorrect steak was prepared for a guest, and instead of remaking it immediately, the situation caused delays while others at the table had already been served. Two shrimp entrées were also missed initially and later cooked on a grill that was clearly not reset, resulting in food that was overly charred. My meal included ice cream for dessert. I ordered it, but when the check arrived, I noticed it had been given to other guests at the table. At that point, I chose to leave. One additional observation: the suggested tip amounts on the printed receipt were calculated pre‑tax, while the payment tablet displayed suggested tips based on the post‑tax total. This inconsistency felt confusing, particularly while being rushed through the payment process. Overall, the experience did not align with the cost of the meal (close to $200 for two people). I won't be returning, and I'll continue supporting other local hibachi restaurants that offer stronger consistency in food quality, service, and overall value. read more

Sat in lounge service was slow, the grills were full so we understood the wait. Food came out hot and it was delicious. Will be returning but with reservations next time for the grill experience! read more

Benihana - Denver - LAS VEGAS ROLL Deep fried* - Sushi Bars Near Me - Denver, Colorado

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Worst experience of my life. Had a 7:30pm reservation and they didn't even start cooking until 8:50pm. No water or drink services between initial drink order and mid-dinner. At one point, we had to do all of our own water runs and dish clearing throughout most of our dinner. After our server forgot about the ice cream, we didn't finish with dessert until 10pm (they also forgot 1 out of 3 birthday candles for all of the birthdays at the table). Also our server Loren aka "kayla" ended up calling me a tw*t as we were leaving. I'm truly both offended and baffled by the service tonight. Also, after my boyfriend explained what happened, the GM Carrie defended her employee for her profanity as well. read more

He was already frustrated when he arrived at our table. He gave us veggies in the rice when we asked him not to. Then when the onions were ready he was going around offering onions I always take my daughters portion. He rudely embarassed me in front of the whole table and said onions are for everyone. He was asked by another family to leave the shrimp tails and he completely ignored them. He was just angry at his job. For as much as we pay at Benihana's, we should not have the experience of such an unprofessional unethical cook. If you attend here, do not get Chabelo. read more

Benihana - Denver - Sushi Bars Near Me - Denver, Colorado

We really enjoyed the show and dinner. The biggest problem was the rice was not fully cooked. We did upgraded to fried rice. However after my first bite the rice was crunchy which means it wasn't cooked long enough so even if I opted for white rice it would have been an issue. read more

Even though the cooker was a treat to watch i've never paid for rice separately when i get steak and shrimp hibachi. It was overrated and overpriced will never go back read more

We had a wonderful experience! Our waitress was phenomenal and our chef, PHIL, cooked our food with love. It was delicious!

Horrible visit to Benihana. We had reservations at 6:30 and were seated 30 minutes late. That would've been fine but we proceeded to sit at the table and wait for two hours for dinner to be done. Our waitress struggled with everything. She brought sodas and waters, and then didn't bring anything for the people from the bar. We waited forever for soup and salad. The table next to us was seated after us, and they moved efficiently throughout the entire meal. Someone from the back brought our soup out finally, and she handed it to my son with her thumb stuck in his soup. The chef burnt everything and not just brown, food was black on the bottom. He over seasoned everything with salt, there was salt everywhere. He overseas the rice, it was drenched in soy sauce. He also didn't do any of the traditional tricks. He did the heart with the rice and the onion fire. Nothing else. I'm not sure if anybody said something because there was a 5% reduction on our ticket but no manager ever came over and apologized for the experience. Every meal at that table should've been on the house. It was barely edible and that was $40 plus per plate. The waitress would disappear for long periods so we finally were able to pay at 9 PM. My teenage son had given this to me as a Christmas gift, so it was very disappointing. read more

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Food was horrible do not come here if you want good food!!! Place is terrible!!! I don't know what I just paid for, but it definitely wasn't dinner. Maybe an audition for a cooking show I didn't sign up for? If you're looking for food that fills you up, RUN in the opposite direction of Benihana. After 45 minutes of watching a guy flip shrimp tails into his hat, I was served about three spoonfuls of fried rice, five slivers of chicken that looked like they were sliced with a laser, and some soggy zucchini. That was it. That's the entire meal. I've had more food fall off my plate by accident than what they actually served me. And the taste? Bland, overcooked, and somehow still underwhelming. I didn't know it was possible to mess up teriyaki sauce, but here we are. Left the place feeling like I just watched someone else eat dinner. Had to hit up a drive-thru five minutes later like I hadn't eaten at all. I came in excited for a "dinner and a show" -- I got a show, but the dinner never arrived food was horrible. read more

This was one of favorite restaurants, that is no longer the case. As everyone is mindful of spending, smaller portions, and outrageous price increases. The cleanliness of staff is also an issue,( scratching hair and other things.). The filthy, sticky menus on the plates and filthy silverware. Lost me as a customer of 20 years . read more

Jose was amazing ! Great show & cooked every dish to perfection ! Service Atmosphere Ask for Jose!! read more

Benihana - Denver - Jose was THE BEST!! - Sushi Bars Near Me - Denver, Colorado

The food is fantastic. I got the scallops and my sister got all sorts of seafood. VINNY was our chef and he was wonderful and entertaining. read more

I just had dinner and the server was great. Ahe did a really good job. The cook, on the other hand, was so rude. For whatever reason I believe he didn't like me... slamming bowls so the hit my plate. But what really pissed me off was as he was leaving he left a bowl with Diablo spice right near me. The smell made me cough. I asked him if he could take the bowl and he said "no." He said that the server should take it. He had shrimp tails on his little cart... why couldn't he take that bowl?!? I immediately asked for a to go box and promptly left. I've been going since the 70s but I am done. read more

Amazing service and food! Lauren and George were excellent and exceptionally entertaining read more

Benihana - Denver - Yummy!!! - Sushi Bars Near Me - Denver, Colorado

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