My girlfriend and I have been coming to this location for the last few years. It seems that over the years, the service has slowly diminished. Last night we went for a last minute dinner. Wait was average, about 15-20 minutes. The restaurant was not perticularly that busy, perhaps because it was a holiday. Many of the table/grills were empty. We were seated on one of the back tables. It looked like it was a storage area for all the chef carts. There were a couple carts that needed repair and were leaning onto one side. Not really a comfortable environment for a restaurant like this. Then I noticed that half the lights on our side of the grill were out. Maybe to help hide the carts.... Not sure. We ordered our usual 5 course Hibachi Steak meal, one with fried rice and one with steamed rice. From seating to getting our first course was about 20-25 minutes. Our drinks, 1st and 2nd course came as ordered, then when it was time to confirm the order by the chef, my girlfriend's order was not listed on his printout. Luckily, he was able to correct the issue. He started the service, starting with the fried rice. After cooking the fried rice, he bowled up the rice and gave it to everyone at the table except me. So I told him that I also ordered fried rice. He casually looked at his print out and said he would get another setup to cook it after he did the entrees. So I told him to cancel the fried rice and to get me steamed rice as I did not want to wait to eat my entree. The server then came with one steamed rice for my girlfriend and I asked her where the 2nd one was. She looked at me confused and asked if I ordered it. I told her that the chef was short my fried rice and that I just wanted steamed rice at that point. She nodded her head and said she would be right back. 10 minutes later, she came back with a bowl of steamed rice. A bowl of steamed rice should not take 10 minutes, especially when the entree has been fully plated and served. Overall, the meal was average, service was sub par, and the atmosphere of where we sat was like sitting in a storage closet. I definitely will not be returning to this establishment anymore. read more

Benihana - Chef's Service Carts - Teppanyaki Near Me - Arcadia, California

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Most recent visit on 6/19 for a dine in lunch. Have visited the Arcadia location multiple times over the past couple years for takeout and dine in. My friend and I came to have lunch while out in the Arcadia area. Sat in the sushi bar area at a table. We each ordered the lunch boat with salmon ($25). Noticed they had a special Match Day Menu. Ordered the loaded fries too ($6). He had a Kirin light (think $9.50) and I had the Benihana iced tea ($4.50). Today's visit was 3 stars for food and 4 stars for service, but I have had better on prior visits (4&5 stars). Seems consistency is the major factor in this rating. The loaded fries was a win. Hot seasoned fries, crispy, topped with chicken, cheese, spicy sauce and jalapeno slices. I'm not a fan of their soup. I would call it broth with slivered mushrooms, fried onions and sliced green onion. LOL. Their salad is nicely chilled but drenched in their dressing (this is normal from what I've had there). It is okay for me, but my friend ordered his dressing on the side. The lunch boat portions are ample and decent for lunch. The salmon was a tad dry (should have asked for some sauce). The California roll was okay but not rolled properly as it falls apart easily. This is the normal experience here, so be gentle picking up with chopsticks when dipping in your soy sauce mix. Today we each received 3 pieces of shrimp tempura, but no vegetable tempura as noted on the menu and like my prior visits. The pieces of sashimi today were nice clean slices. On the prior visit, they were kind of mangled like they were sliced with a regular table knife. My friend was not happy with the sashimi on his prior visit so he skipped the sashimi on his order today and substituted with extra California roll. Let's just say he might have regretted that decision after seeing my order. Think they forgot the fresh fruit on our lunch boats too. We were a bit disappointed the soup, rice and salmon were not hot, more lukewarm or room temperature. Our server today was friendly, checked on us regularly, did her best and that is why I still gave her a 20% tip ($7). Maybe someone in the kitchen should be responsible for making sure orders are complete before the food is sent out to the table. If that had happened, maybe the food would be served hot and the lunch boats would be complete with the vegetable tempura and the fresh fruit. It is a great place to take a leisurely lunch, not feel rushed, have some good food, catch up with friends, check your emails or socials, watch something on their tv, etc. I would say food and service is hit and miss. Price is on the higher end but can be very reasonable or excellent if you take advantage of their special menus or use their loyalty program. Plan to visit again for their Happy Hour and Match Day Menus to try their burger and other items. read more

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Went to this Benihana and Xavi stole the show. Wow. That man can season some friend rice AND do an onion volcano. I would totally go every day if I knew Xavi would be on the grill making magic. He makes babies smile. 10/10. read more

This place offers very little when you're not doing the hibachi experience. Came in and did bar seating on a Sunday afternoon and ordered the $39 Taste of Benihana menu. Soup was average, spicy tuna roll was sad looking, and the hibachi plate was extremely extremely salty. Not to mention the bar section of the restaurant feels depressing and disjointed from the hibachi dining room. The dipping sauces were pretty tasty, but I couldn't dip my food into the salty sauce with how salty everything already was. Service was fine. On par with any other mall restaurant, which isn't saying much. Glad I gave it a try, but I won't be returning. read more

My family and I have been loyal customers of this Benihana in San Diego for years. We have celebrated our anniversary there, my grandkids' birthdays, and even held business meetings there, which is why what happened on March 21, 2026, was so heartbreaking. We had a reservation for 8 people at 7:15 p.m. for Teppan seating and checked in immediately. The front host, who I believe may have been named Demi, was exceptional. She was welcoming, attentive, playful with my grandkids, and even took our family picture. She made us feel appreciated from the moment we arrived. Unfortunately, once we were seated, the entire experience changed. Our waitress came to the table aggressively and pushed us to order drinks and food immediately "in one shot." As we ordered, she repeatedly commented that it was "too much food," asked if we were going to share, and even told my daughter to split my grandkids' plate. That alone made all of us uncomfortable. The worst moment came when I ordered a Perfect Piña Margarita for my wife, which was going to be shared with my wife and daughter. When the waitress returned with an extra glass, she tried to pour the drink at the table. In the process, part of it spilled onto the hot table, creating steam, and we could all clearly see the liquid running down the outside of the glass, over her hand, between her fingers, and dripping from her nails into my daughter's glass. We were shocked. I told her that was not right, and she simply walked away. Later, when I tried to add a lobster tail, she again told us it was "too much food," as though she had authority to decide what we could order. At that point, my family was already upset and had lost our appetite. I asked to speak with the manager. The night manager, Terri, arrived already confrontational, cut me off while I was explaining the situation, and defended the waitress by saying that many people order food they cannot pay for. I found that remark deeply offensive. I felt my family was being stereotyped and discriminated against, possibly because we are Hispanic. When I told her that was not right and that I would be speaking with management, she replied, "I am the manager," and then told us in front of other tables to clear the table. We left humiliated, heartbroken, and disgusted. Another server gave us the number to report the incident and said this was not the first time. After years of supporting this restaurant, I never expected my family to be treated this way. read more

Benihana - The " MANAGER" TERRI... - Teppanyaki Near Me - Arcadia, California

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So, I finally caved and took the family to the Benihana in Arcadia. Let's just say, I now understand why I don't do this more often--my wallet was giving me the side-eye the entire time. Yes, it's a bit of a splurge, and the per-person pricing might make you question if you're secretly buying the chef a new set of knives. Now, let's talk about the starters. The onion mushroom soup? Well, let's just say it's more like onion-mushroom tea. A little watery, a little plain, and definitely not winning any soup-erstar awards. The salad is kind of like that friend who shows up to the party but doesn't really bring any snacks. It's there, it's fine, but the dressing is a bit on the bitter side and the greens feel like they just hopped out of a bag. But hey, you don't come to Benihana for the salad, right? The real star of the show is the chef who rolls up with all the utensil acrobatics and corny jokes. Yes, the jokes are cheesy, but that's part of the charm. You're basically paying for dinner and a show, and the show definitely delivers in entertainment value, even if it sometimes feels like a dad joke convention. When it comes to the main event--the food--well, let's just say choose wisely. If you're going for the beef, spring for the Wagyu if you can. It's buttery, it's tender, and it's probably the highlight of the meal. The regular beef cuts are a bit meh by comparison. If you're a seafood lover, you might want to lean into the scallops or lobster because the shrimp is, well, a little on the bland side. And don't skip the fried rice--it's garlicky, buttery goodness that's pretty much a crowd-pleaser every time. In the end, the show is the main attraction, and it does keep everyone entertained. But if Benihana could drop the prices just a tad, they'd probably see more repeat customers. As it is, it's a fun once-in-a-while splurge for dinner and a show--just don't expect the salad to steal the spotlight. read more

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Lick of the draw, I got Chris. Get Chris--he is a vibe and will do your Hibachi right.! Cool asf read more

We had a reservation for 10 at 6pm on 11/16 and were seated within 15-20 mins, totally understandable given how busy it was. After we finished our soup and salad, we ended up waiting 45 mins with no chef at our table. It was our son's 2nd birthday, and he was getting restless from the long wait, so I asked to speak with the manager to check on the status. When the manager came over, the chef had just arrived, so I calmly explained that we had been waiting 45 mins after finishing our soup & salad. Instead of acknowledging the issue or apologizing, she immediately went on the defensive. She told me, with an attitude, that "45 mins is normal" and that it was "busy as I can see", as if that explained everything. She didn't listen, didn't show understanding, and didn't offer any reassurance. It felt like she was more interested in proving me wrong than addressing my concern. What bothered me was the lack of basic customer service. A simple, "I'm sorry for the wait, we're short staffed and doing our best tonight" would have completely changed the situation. Instead, her tone came off dismissive and almost made it seem like I was being unreasonable for asking. For a manager, it felt unprofessional and unnecessary. To make it worse, another family near us waited so long for their chef that they ended up walking out, so clearly the delays were bigger than she was willing to admit. Our chef, once he arrived, was great, but the overall experience was overshadowed by the manager's defensive attitude and lack of empathy. We've been here many times and never had issues like this. The food and chef were good, but the customer service, from the manager specifically, was disappointing and definitely needs improvement. read more

Family went for our annual holiday dinner and it did not disappoint. Our chef was Miguel and our waitress was a new waitress who was only four days on the job and they were both amazing Miguel's personality really added to the meal and we have little ones with us who enjoyed the show as well. Food was delicious. Service was amazing even in the rain and battling in line of traffic to get in last Friday night we had zero complaints. Thanks Benihana! read more

Benihana - Miguel! - Teppanyaki Near Me - Arcadia, California

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This place sucks. They take a reservation and they make you wait 55 minutes, claiming that they are behind the schedule. I being in the restaurant business know that they do not follow the reservation guidelines, and shamefully lying about being behind. And then they laugh after I cancel the reservation. No wonder they have under 4 stars. read more

Came for mother's day, we've been multiple times but this was our best experience yet Chris was our chef, dude was a level above. If I could pick my own chef going forward he'd be my guy. high energy, great theatrics and original jokes. And of course all the food was cooked to perfection Janson was our server and she was great as well! Place was obviously packed and she still provided phenomenal service with no delay. read more

Excellent service. Entertaining dinner. Spacious eating area. Memorable meal. We have party of 7 so can take over one table and do not need to share table with another party. I think up to 8 ppl can sit together comfortably. Be there for the entertainment not the food. The teppanyaki chefs there would crack jokes, do knife works and other tricks while preparing meals in front of you. Expect long wait with reservation. Note that entire party needs to be there before they can seat you. This restaurant also provides complimentary california rolls when waits are long and lobby packed while you wait for table. As for the food, it is part of the show. Don't forget to ask for a cup of hot green tea at the end of the meal - it is part of the 5 course meal. More varieties on entrees if you opt for a six course meal (adding ice cream or sherbet). This restaurant is in the arcadia mall close to AMC theater. read more

Benihana - Complimentary CALIFORNIA ROLL - Teppanyaki Near Me - Arcadia, California

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Love this spot. Great location. Waits are variable. Very long at times, especially on the weekends. Recommend reservations. The Rocky's choice with 2 chicken fried rices is my go to. Great soup and salad. If you haven't been here before, this location specifically has been my favorite of the chain. I've been to several across the US, such as in Hollywood, City of industry, in Minnesota, and more. Staff is great! Never had any problems here. I have had problems at different locations. Clean restrooms. Very cozy and dim lit. Great show and great food! read more

Stopped by on Saturday, 03/29/25 during dinner time. Waited for about 10-15 minutes until we were seated. Ordered the following: - 1 dragon bloom margarita = $18 - 1 crispy calamari = $15.50 - 2 hibachi chicken fried rice = $14 - 1 Sapporo beer (22 oz) = $16 - 1 Splash 'N Meadow = $47.50 SUBTOTAL = $111 TAX = $11.38 TOTAL = $122.38 TIP = $25 (cash, from bf) We had to wait for a few minutes for the chef to arrive due to the peak hours. The Splash 'N Meadow is good for 2 people; this comes with hibachi steak and colossal shrimp; this is a 6-course meal which comes with onion soup, salad, veggies, mushrooms, and ice creams towards the end (we got green tea and chocolate). Overall a great experience! The chef was very humorous and we had a blast. We also took a photo and a copy was printed out for us. :) read more

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Waited 35min just for server to say someone took our reservation and told us to wait another 40min

Bar service, don't bother. Male bartender is a mute or has awkward social skills. Never again!

Worst front desk staff; rude and enforces double standards. We were told the entire party had to be here to be seated. This is understandable. Our reservation was for 12:45, everyone was here by 12:50 since it was difficult to find parking. We still had to wait until 1:00 to be seated because the table wasn't ready. The just be racist since a Hispanic man came in after and his entire party wasn't here. They were seated without an issue while the other person in his party came 15 minutes after. Extremely unprofessional. Highly recommend you try the other restaurants in the mall with superior service. The food court provides better service than the hostesses at the front. read more

For the price you pay per person at Benihana, this seating area is simply unacceptable. We were seated facing what was basically a staff hangout area: people eating, drinking shakes, on their phones, taking their shoes off and storing them in the same cabinet as the aprons, and constantly coming in and out of the kitchen. I'm not paying Benihana prices to people-watch the staff during my dinner. This area should not be used for guest seating. read more

Skip the nigiri here. Decided to stop by Benihana for a light bite while waiting to meet up at the mall. Ordered got the snapper nigiri (2 pieces) at the bar for $8.5. The pricing is on the higher end but many izakaya or sushi restaurants do charge this range so I accepted it as market price and gave it a try. Plus that's what I felt like eating atm. The fish was slightly smelly but acceptable and tasted okay. The soy sauce was served in a plastic cup and wasabi not provided until asked, no sushi ginger needless to say but this isn't a sushi restaurant so I'll put My pet peeves aside. However, the rice was stale. How do you mess up rice? It might have been left out for a long time? Anyways, the higher price tag made it all the more disappointing and didn't order anything further. (I still finished the item cuz personal policy to not waste food. Didn't grow up privileged.) Benihara is a Teppanyaki Japanese restaurant, so sushi is not it's focus. But it's a well known brand and markets as an culinary experience, so it would best serve (no pun intended) to maintain quality and freshneshs for all items on the menu. If it's difficult to maintain quality for certain items, it may better to limit the item to certain hours (ie. Lunch only or dinner only) or take it out of the menu. read more

Benihana - Snapper Nigiri - Teppanyaki Near Me - Arcadia, California

food: 7/10 (quality of the food was mid & a lil too salty in my opinion. I ordered the A5 Japan Tokyo Broil Wagyu, which was already marbled with flavor. Could've asked for lightly seasoned. service: 7/10 (I highly recommend booking reservations because the line/wait is kinda long. I also booked a reservation at 5pm but didn't get seated until after 20 minutes. Ambiance: 8.5/10 because the chef put on a show. It was entertaining. read more

Benihana - Teppanyaki Near Me - Arcadia, California

What We Ordered: -Benihana Trio $54.50 -Hibachi Chicken Rice $14.00 -DineLA 3 @ $55.00 -Kids Chicken and Steak $27.00 -Benihana Delight 2 @ $44.50 Total $474.84 with Tax and Gratuity My sister and her family were visiting from Denmark, and we wanted to take them to a restaurant they don't have there. We chose Benihana because the experience is fun, especially for kids watching the chefs perform. Our chef, Ray, was a true gentleman with a great vibe and playful banter, making the dinner very memorable for our family. I ordered the Benihana Trio, and it was excellent, providing plenty of food for a big guy like me. I also tried the DineLA specials, which offered a good deal with choices for appetizers, entrees, and ice cream for dessert. While the potstickers were good, I prefer the Trio's meat selection at a similar price. We all enjoyed ice cream to celebrate a birthday, and they made little sundaes for the kids, a nice touch. They automatically added 18% gratuity, as we were a party of eight. We had a reservation through OpenTable and were seated promptly. Overall, it was a fantastic experience, and we'll definitely be back! read more

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Made it to our 6:30pm reservations for my Birthday dinner. Waited briefly to be seated. The Server who helped our original server Sam (were both great). Our Chef Ray was pleasant, fun & entertaining w/great humor. Our meals were perfect. Wrapped things up w/Management (Travis) who was kind & super helpful! definitely going back. read more

Benihana - After dinner picture, some are tired & some are Happy Thank you Ray for a pleasant birthday dinner - Teppanyaki Near Me - Arcadia, California

We've been here many times, and unfortunately, the experience is consistently the same--long waits every visit, whether we have a reservation or not. There's usually at least an hour wait in the lobby, followed by another 30 minutes before the chef even arrives at the table. The host often comes across as rude and visibly annoyed, which doesn't set a great tone. On a positive note, the servers and chefs themselves have always been friendly and pleasant. The food is mediocre at best. Sometimes it's good, but other times it's disappointing--it really depends on which chef you get. Prices have increased, but the quality doesn't justify the cost. The only reason we continue to come back is because my kids enjoy the show. Otherwise, it's not worth it. read more

Hell yeah. Great food, nice people, great service, amazing ambiance. On top of all this, you get a guy who does cool stuff. すごい

I'm pretty sure it would've been a good experience. We waited more than 50 minutes and the chef still didn't come out. We decided to leave. I was starving. :/ read more

I've been to a few locations over the years and I think this one is my favorite! We went in on a Friday for my cousin's birthday and had the best time. It was also my baby's first time at a hibachi so I was worried how she was going to handle it, but she ended beyond ecstatic! Service: I was concerned taking in my baby & a huge stroller but the staff were so accommodating on settling us in. If you frequent Benihanas, you know it's always busy & situating takes time & there's a wait getting your food. But our server Ariana was so sweet & apologetic for any delay. We didn't notice any said delays because the energy was on point! Shout out to Ariana our gal! & thank you to manager Monica for coming by and making our experience more personable! Food: we had the best chef ever! Izzy (on the beat) was hilarious & so entertaining. This location also has the best food in my opinion. Everything was perfectly cooked & in a prompt manner. He had the most vibrant energy & really elevated our dining experience! Thank you! Parking: it's at the Santa Anita mall next tot he food court entrance so there's ample parking. But it gets busy so there's a valet option as well. But valet closes at 9pm but they usually re-park your car in a closer spot to the entrance so I think it's worth it! Restrooms: clean & baby friendly Definitely will be back! read more

Benihana - You can take these home! I have my second lucky cat (: - Teppanyaki Near Me - Arcadia, California

The most uninspired, overrated experience, we came in Saturday April 11th 2026 for a birthday, spent over $700 for mediocre food and service. We've dined at the Encino location for years. This Benihana location was disappointing. Will not return or recommend. read more

Benihana - Chicken and rice - Teppanyaki Near Me - Arcadia, California

An overall great hibachi experience. You are definitely paying more for the experience and the show, the food itself is good but not worth the price without the accompanying show. The hibachi chefs are very skillful and funny, they know how to put on a show. The food is healthy and tasty, and decent portions. Service is good and the interior is big and clean. read more

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Benihana is always a fun place to bring the family. I mean, what kid doesn't enjoy teppanyaki? Watching the chefs cook right in front of you always keeps everyone entertained and makes the meal feel like an experience rather than just dinner. The staff usually does a great job making guests feel welcome. The servers are attentive and the teppanyaki chefs are friendly and engaging, which really adds to the overall experience. They put in the effort to make the meal enjoyable for both adults and kids. If there's one area that could improve a bit, it would probably be the front host stand. Things can feel a little less organized at times and the greeting could be a bit more welcoming. Overall though, it's still a great spot for family gatherings or celebrations. If you're looking for a lively dinner where the kids will actually stay entertained, Benihana in Arcadia is always a solid choice. read more

I must start off with saying I love teppanyaki restaurants. Been to many and continue to try new ones. Benihana has a reputation for being the standard of these teppanyaki places but this night fell short in some ways. First off out chef Leos, was absolutely ahhh-maazing. The show he put on was hilarious and entertaining. He got everyone laughing and got the kids at the table involved, which they loved. The food came out delicious and cooked well. Where our night was lacking was mostly with the server and host. Drinks came out not as ordered. There was confusion on a bar drink that led to it being cancelled. Non alcohol drinks on the menu were also "not available at this location". Refills were pretty much nonexistent during dinner. Salads came out after the hot foods were already being finished up from the chef. Then plates, soup bowls were piled up on the table making it difficult to eat the main course. Just lacked attention to the normal services of the table and guests. We ordered regular fried rice but was charged the chicken fried rice upgrade. Then when dessert came out there was no candle, no singing like the other tables had for birthdays. I reminded her of the birthday guest and she grabbed a nearby host and the 2 of them sang a lackluster happy birthday. After that NO tea was served as listed on the menu final course of our meal. Finally they take a group photo and ask how many prints we would like. We ask for 3, one for each couple in our party, and the host came back with just one. I waited thinking that the printer was still printing the others. After seeing her tending to other tables and about 5 minutes later I tracked her down at the front desk and asked if the other 2 were coming. She looked surprised and asked for my table number again. "Ohhh ok I'll get them". Sheesh! Also not to get too dramatic but every other table were given bags for they leftovers while we just got the boxes. This would have been one star for service easily but thankfully for the awesome chef Leo he salvaged the night into a fairly nice night. Which is also a dilemma when tipping. I basically tipped generously for the chef and all he did but I wish the server knew just how disappointing the service was. read more

Benihana - Teppanyaki Near Me - Arcadia, California

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It's Father's Day 2025 and celebrating with my son-in-law, who makes the second father in our family. I was so happy he picked this location, as it was fub with good food and great company! The show is nice, especially for my two young grandsons, who just watched in amazement at the skills our chef possessed. Although the chef himself has no kids, he's a seasoned veteran, and knows what kids like. Because our party was large (14 people) we had two tables of diners and two chefs back to back. I realize this is not your typical Japanese restaurant, but have to admit the food was delicious and the service fast. We were there for almost three hours which seemed to just pass so fast... read more

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So disappointed with this place. Been going here years and seems qualify dropping off over past 2 yrs. But... this last visit the worst. 4 people over 300.00 with no drinks. Up charge for everything. 3 hibachi chicken and 1 steak and chicken combo. Steak so thin and fatty barely got 4 actual bites. Chicken not very tender... just rough chewy. So much butter and pepper... what's going on? For 300.00'you expect a meal you enjoyed eating. Price vs quality not good. read more

Food is always good! Service is great. Ambiance is good for everyone in your group, kids are welcome . read more

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Visitation Rights: Probably been to this location a handful of times. The last time was last month for my birthday. Rewards Program: Join their rewards program and get a $30 Birthday Certificate to use. The stipulations are: 1) Valid for in-restaurant dining at DINNER only, MONDAY‑THURSDAY. 2) Only one certificate can be applied to guest check per visit. (Valid in the Continental U.S. and Alaska only) 2) Not valid on New Year's Eve, Valentine's Day, Thanksgiving or Christmas. 3) Requires purchase of $30 in food and nonalcoholic beverage. The certificate will then be applied to an additional $30 purchase in food and nonalcoholic beverage. 4) Certificate cannot be applied to alcohol, tax, gratuity, merchandise, delivery, promotional or discounted items (includes Happy Hour). 5) Certificates must be printed and can only be redeemed for dinner Monday - Thursday. NOTE: I was able to go and show them my email confirmation with the code Wait Time: Can be a bit long depending if they can get enough people to join a table. I would also recommend to make a reservation. Restrooms: There are restrooms to use Credit Cards: They're accepted. Location/Parking: Located at the Shops At Santa Anita near Cheesecake Factory. Believe it or not, but this place use to be Bar Louie over 10 years ago! Parking can be found in the shared lot. Ambiance/Decor: Neat ambiance with modern furnishings. Entertainment: Are you NOT entertained? Of course you are. Who doesn't love fork and spatula basic juggling skills mixed in with some humor and visual effects. The teppanyaki chefs mainly perform in the main dining area. Service: Usually service was pretty good in the years past. Last month's experience was a bit off. 1) There was a long wait (after placing our orders in) before the Teppanyaki chef came out with all his ingredients to show off his fork and knife juggling skills while cooking us our meal. 2) Our Teppanyaki chef messed up couple of times and wasn't really engaging compared to the other tables that we happen to eavesdrop in their conversations with their patrons. With all the smoke, his cool light saber visual effect was pretty neat though. 3) We never received our picture that they took in the beginning of our dinner service. 4) The staffer that took our order didn't ask for the promo code when they knew we were celebrating my birthday. So we had to ask them to take off the $30 which took a while to get back to us. Food Of Choice: I would either rotate between the 5 course meal of either teppanyaki chicken or the steak with less salt and oil. The meal would consist of: 1) Miso soup (it was kinda salty) 2) Salad with sesame dressing (liked the salad) 3) Rice (white or brown) or upgrade to the fried rice. Upgraded to the fried rice and requested for less salt and oil. 4) Ice Cream: Decided on the matcha green tea. Benihana For Thought: Even though the experience was a bit off, I would still come back. read more

Benihana - Teppanyaki Near Me - Arcadia, California

Called and Ordered to-go. Sent me to an AI site, it couldn't complete my order and said I couldn't cancel my order, then was sent to a live rep that was at a call center. Got my order completed and picked up order without any problem. But what an ordeal food was good. Got the 2 person steak and shrimp meal and 2 person sushi order. Shared it with a family of four and was satisfied. Hostesses were helpful. read more

Had a pleasure having Randy as our chef for the night, we we're celebrating a special occasion and he went out of his way to make sure we were more than satisfied. All the meats and food were cooked to perfection! Highly recommend this location read more

We came in today to celebrate the end of 2025 as it's New Year's Eve. We were looked after by Arianna and our chef was Izzy. The service was fantastic and the food plus quality were 10 out of 10. This restaurant is very busy, but the team made the experience really good compared to the last time we were here. We will definitely come back again. read more

Last night was the first time I've been back to eat here in at least 5 years. To be honest when my family and I are craving hibachi we usually go to Shogun which isn't too far away...but the wait was long at Shogun and we didn't want to have our toddler out too late so we decided to have her try Benihana for the first time. We were sat almost immediately upon arrival which was nice but I don't think the chef was ready for our table to be sat . It took about 45 minutes to an hour for the chef to come to our table which was longer than usual in my other experiences. The chef was unprepared, shouting across the room to other chefs and servers for damp towel , white rice , etc. When passing out the sauces to the table for some reason he wasn't going to give any to the children at the table. Besides our toddler the other party had 2 children with them and we all had to ask for them to get their own sauces. Just because they are kids doesn't mean they don't want the same experience as the adults. Anyways, the hibachi shrimp appetizer was literally the last thing to go on our plate after everything else was cooked and prepared and the shrimp was clearly overcooked based off the appearance of it being tightly curled in a circle not to mention it was chewy. The fried rice was a little chewy as well. Overall it just wasn't that great of an experience. It was long drawn out and the food had so many hiccups. The chef gave one of the other kid's food at the table to my daughter who didn't order that so the other kid had to wait longer to get their dinner when everyone else was eating. It was just a mess in my opinion. We paid our bill and stayed to speak to the manager , she apologized and gave us a gift certificate which was nice of her but I don't think I would ever return to this location. read more

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The food at Benihana is usually good. Today we ordered through mobile to get two hibachi burritos. We arrived a few minutes before the pick-up time, but waited another 50 minutes after to get our food. We know it gets busy, but we could've waited for a table and received our appetizers by then. (There were people seated while we waited.) They appeared short staffed, said sorry, but there was no estimated time. If we knew it was 45-50 minutes, we could have walked around and returned later. (It would've been nice if we were offered something small, or a glass of water for waiting.) The food was good and maybe would try ordering it again in the future. read more

Thank you Benihana for hosting my wife and I, along with our families for Christmas Eve dinner. Food was great, our attendant was amazing, and our chef was talented and hilarious. We loved every minute of it. What a great establishment. Our experience will not be forgotten and will certainly be repeated. Much love. read more