The Manager by the name of Marlos has one goal...please the customer!!! We ordered to go and almost felt like we dined inside of the restaurant. Marlos answered the phone twice on the both of my calls in which I requested to add a little customization to my order. Marlos made it happen and pleasantly. He was so friendly, I thought that I was speaking to a host. I called the second time just to get his name and he answered once more with a virtual smile. Not only that...Marlos made sure that the kitchen followed his instructions and our order was delivered perfectly. We were a good 40 - 45 minutes away from this location and our food arrived hot, fresh and delicious. I really look forward to meeting him in person. Thanks again Marlos for the perfect dinner!!! read more

Nelson was a great chef! Food was perfect and we would highly recommend this beniha and Chef Nelson

I have been going to Benihana for 40 years. I have brought my children to the Benihana in Buckhead for their birthdays for many years. It was a great place to celebrate and they loved going to the record store across the street afterwards to pick a cassette tape and then a CD. I went to the Alpharetta location when it first opened and was greeted by some of the same people that worked at the Buckhead restaurant. I went to the Alpharetta restaurant with my wife years later and found it to be horrible. We were seated at a table away from most other people and we waited until another couple showed up to be seated before anyone even acknowledged we were there. I realised as our wait dragged on that this facility might be racist towards white people. We were seated by ourselves far away from a couple of other families even though it was not crowded. That feeling only became very obvious when a busboy cleaning up other tables came over to ask if we wanted water. The wait staff was all black and would walk by our table to take someone else's order and not even look our way. I guess Atlanta has made its way out to Alpharetta. It's really sad because I'm from New York and people didn't have a big chip on their shoulder such that they would treat customers this way. Never again. Rocky is rolling over in his grave. read more

Great taste! Visited their booth at the Taste of Alpharetta! Had a spicy tuna roll and the fried rice, and the team was very friendly!

Chef Kendric was awesome! he was so funny for everyone at the table. Totally would recommend to have him!!

Quarantine Review..this is my 1st dine out experience since this Covd 19 has limited our normalcy. Received an email with Benihana Family to go specials. I thought why not for Easter. I been cooking nonstop for last few weeks. Such a great price why not. I used the Order Online to get the chicken and shrimp for two for $35. Normally, it would be that per person. I ordered an extra 10oz of Chicken fried rice. I also added a 1oz of garlic butter. A lot of people love the yum yum sauce. I love the garlic butter and ginger sauce. I ordered and paid online. Upon arrival, the parking lot was empty except for vehicles of workers I imagine. I go in and see the tape on the floor showing you where to stand for social distance. A woman says hello from the sushi area that is blocked off. I tell her my name. She is wearing gloves and a mask. She brings my order around and confirms order number from my email and on the receipt. Pretty seamless transaction. I get home and take everything out. Very sad to see my garlic butter was not included. I had to make my own. Not the end of the world but disappointing. The portion size for the price was not bad. I I split with my teenage son thus the 2and 10oz chicken fried rice was ordered. 1 for each of us. Lol! We fixed our plates and enjoyed the food. There was enough left for 1 more plate tomorrow. Not bad. Would I do it again? Yes I would because again the price is great and portion not bad. I would check for my garlic butter next time before leaving. It was only $0.50 but love my food with it so that's that. read more

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I loved my experience here super nice had a party of 10 and got us in and out everyone quickly was super nice I highly recommend this place for any special occasion!! "The Industrial Revolution and its consequences have been a disaster for the human race"- Theodore Kaczynski read more

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First and last time going to Benihana. We decided to go because of a coupon we had for a BOGO chicken fried rice if you purchase an entree. The coupon was misleading because it ended up just being some chicken thrown into the fried rice with your entree. The cook could definitely use some extra training. WAY too much salt, pepper and butter. I couldn't really taste anything but pepper with my rice. The chicken and steak was not cooked well nor was the quality of the meat. You would think the quality would be a bit better when you are spending $23-$26 just for lunch. I would highly recommend other hibachi locations in the area. Terrible experience overall.0 read more

Jason was amazing provided excellent service. He was very attentive and I will definitely come back.

Visited this establishment a week ago the food was amazing. The chefs engaging the service was really incredible. Highly recommend.

Ate here last night with a girlfriend. She made a reservation for 545, we arrived about 530 and was taken to our table right at 545. Our server was great. Attentive and got everyone's orders correct. My most favorite part of the night however was our Chef Jordan. He was amazing. Got everyone's orders correct and put on such a show. If I could have gave him a tip, I would have! Food was good. Yum yum sauce was a little watery, but had a good flavor. read more

The food was really good. Especially the filet mignon. Everyone was really nice. Our chef was funny. The restaurant was clean looked cool inside. The only bad parts are that the urinals are less than a foot off the ground, it was cold inside, and it was a tiny bit slow. Five stars. read more

So we were dreading to go here since it always takes 3 hours but something has changed & for the better! We were out of there in about an hour. The food was great! They were efficient and quick. Shout out to the manager, Frank, for getting us our table and food quickly. Also, our server Asia and she was on top of it. Keep it up! read more

Another great experience from Chico. Amazing food and wonderful staff!!! Currently I am a Benihana read more

Benihana - Alpharetta - Chico was awesome!!' - Steakhouses Near Me - Alpharetta, Georgia

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Great experience at Benihana in Alpharetta. Our server Trinity was awesome, and Chef Sam and Chef Casey hooked it up. Chef Chris is outstanding as well! Will be back! read more

Nelson was wonderful. Food was amazing...waitress needs a bit more training. Happy New Year Nelson!!

So, we're not even to the table yet and I'm already not a fan. We made a 7:30 reservation and when we arrived they told us that they're running 30 minutes behind. After 20 minutes I checked and they said there are still two tables ahead of us. I don't have high hopes given that they can't even seat us within grenade range of our scheduled time. (And the fact they sat people who showed up after us before they sat us.) Maybe I'll improve this after dinner, but as of right now I'd say you'd be better off finding another option and avoiding the up front hassle. read more

The food was delicious and very well prepared. Chef Jason gave an excellent show and prepared excellent food for the table. I would definitely recommend this restaurant and Chef Jason to anyone interested in a habachi experience! read more

First and Foremost, Benihana Alpharetta location customer service is outstanding !! I called and made a last minute birthday reservation for my fiancé and guess what they made it happen! Thank you some much for the outstanding customer service. We Will return soon for the ambiance and amazing food. Thanks chef Nelson and special thanks to Matthew, server stayed after closing to make sure our table was satisfied - you hard work will pay off soon ! Thank you so much Matthew! read more

Benihana - Alpharetta - Steakhouses Near Me - Alpharetta, Georgia

Benihana was busy in the hibachi section on the night my friend and I came for dinner. We opted to sit in the dining room where we could order both sushi and hibachi. We got the rainbow and las vegas rolls, chicken hibachi and shrimp hibachi. Food was delicious and the cocktails were also really good. read more

The food here never disappoints it's pricy but worth it! Chef Felix prepares the most delicious sushi's. I brought my husband here to try the sushi and he loved it! We tried other food on the menu and the food was delicious. Would recommend coming here. Especially how the service here is outstanding. Our server Carlos was awesome he was attentive, and friendly, and made great recommendations! read more

An awesome experience! Our server Trinity was on point very nice, personable, and attentive, we needed for NOTHING!! The food and Chef Professional, Dvonte was so dope. Kept us laughing and the food was delicious! They gave us a wonderful company holiday meal! Thank you! read more

Wonderful staff and service. the food was definitely one of the best hibachi spots might be my new main spot. ands the overall energy of the room was good because our chef had such an upbeat and positive energ. read more

I understand everyone has their own experiences and expectations can affect those, but please chill with the outrageously horrible reviews of this location. This is why we can't have nice things. My mother loves hibachi so we surprised her for her birthday. We had an early dinner with 5pm reservations. We were seated on-time, greeted by our lovely server in a timely manner and our hibachi savant and chef du jour was firing up the flat top during the salad course. Everyone was very sweet and accommodating to our young girls and they really enjoyed their first "dinner and a show" experience. The food was on par with expectations of Benihana. Perhaps Benihana is priced on the higher end compared to other big chains in the area, but that pricing includes the 5-6 course hibachi experience. Also, at time of visit on 2/8/2024, their health score was 100! read more

Awesome had a very fun time!! Food was amazing !! Fast friendly service and an experience we will never forget

We had a birthday dinner scheduled for 7:30. We were told to have a seat and we would be with you shortly. At 8 o'clock I asked how much longer was expected until we were seated. The hostess simply said I can't give a time and there were 3 parties ahead of you. One of which had been there over an hour. She went on to say they were short staffed and there was nothing that could be done. This is the second such incident I have had at this location. A 1 star is difficult to give however I will not be going back to this location. read more

This is absolutely the worse restaurant experience I've ever had. I thought since we were so close it'd be an ok place to take the kids. We get here waited 15 min before any human came out to seat us, then the young waiter gets our order wrong twice. The staff were miserable and it shows in their service...Food was ok then the bill comes and they not only over charge us but manager even refused to correct the mistake. Just an absolutely awful place to pay $ to eat out. I'd recommend sending your worst enemies to ruin their experience out. read more

Sadeja and William were great! Thank you so much! Very attentive and courteous. The food was cooked perfect and the atmosphere was very fun!

They get you with the "fine print". Who comes to Benihana to get "steamed rice"??? You come for the hibachi rice, which in Memphis is INCLUDED with your meal, NOT sold separately!! Soooooo disappointed. And, a child's meal is $22 IF they do not get hibachi rice; with hibachi rice $27. Again, soooo disappointed. NEVER AGAIN!!! Signed, SOOOO DISAPPOINTED read more

I set reservations on November 23rd,2024 for my birthday dinner on December 30th,2024 and they gave me and my family a hard time to be seated and had us waiting for almost 2 1/2 hours with both locations. I had to pay full price after they all caused an inconvenience on us coming from an 1 hour away from home. It was also some discrimination upon us all and I felt very unsatisfied with my experience and it was a lot of unprofessionalism when others where able to be seated with reservations and We had to wait to be seated. read more

Ask for Nelson or Jason or Logan if you sit in the hibachi area, ask for Ricardo for the sushi and you will not be disappointed. I suggest you Never go on a weekend. read more

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We had a reservation at 7pm we didn't sit till 7:45pm and didn't get our food till 8:35pm. The hostesss Yalen had such an attitude and no acknowledgement or sympathy for the situation either. The general manager Frank also didn't do anything either when I went to complain. The service at the table wasn't good either. Took forever for the chef to come. Our server took our water for few min before bringing a new one so we were left without water in the middle of our meal. When she brought the dessert she brought one spoon instead of 4 and asking for payment before we even got to eat our dessert. We went here for a birthday but never again! What a bad experience! read more

NOT WORTH MAKING A RESERVATION. We made a reservation for 7:30PM. We were not sat until 8:05 and did not have anyone take our drinks until 8:30, a chef did not come until 9:20. The way everyone was unorganized made our experience a but unpleasant. The pleasant part of our visit was RIGEL the chef and DEIJA the server: they were so patient and kind and the timing of everything was not at all their fault. The restaurant is understaffed and that needs to be brought into managements attention. The food was good and service was amazing. I got the steak entree and Rigel cooked it to perfection, and the blue ocean cocktail was delicious (and dangerous in a good way!). The environment was lovely, a little noisy but very full of life. read more

The server Tiber was awesome! very accommodating, professional and hygienic. Great experience! Chef Jason was amazing! He was funny and very interesting to watch his magic meal prep! He also made sure my food preparation was completely Vegan! He separated my meal and made sure to allow me to taste ahead of completion! I have never had such an amazing hibachi experience! read more

Our family had an amazing dinner. We were greeted with a smile and the service was pleasant.The food was fresh and delicious . The chef entertained our family with cooking skills and tricks while creating our meal. The ambiance of the restaurant was delightful. We will definitely return to Benihana soon! read more

Food was Luke warm. The bar server was nice, but showed no empathy. We told her the soup/ broth was too dark which indicates that there was too much soy sauce in it. She never offered to bring us a new bowl. We got there like 1;45 and it took exactly 45 minutes to bring us our food. Mind you that the restaurant was almost completely empty. When she finally brought out our food, the shrimp and chicken was barely warm. Ambiance- ice cold. Benihana use to be a top rate restaurant, now they're just overpriced, and over rated. read more

went here for family get together. nelson was the best chef!i our server, i hate i can't remember her name, but she was the g.o.a.t ! i great easter family get together @ benihana's alpharetta ga! read more

Benihana - Alpharetta - Steakhouses Near Me - Alpharetta, Georgia

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The wait was ridiculously long. Once seated, it took an hour and a half before the chef came out. Service was pretty bad. Chef Sam did a great job and prepared my meal before dropping any mushrooms on the grill (since I had told him I had a mushroom allergy). We were there with family and friends celebrating birthdays. Otherwise, I would have left because sitting and waiting gave me time to notice how dirty the place was. I included just a few photos. Health inspectors need to come check this place out. The bathroom was actually cleaner than the dining room. We ate at this restaurant about five years ago, and it was a much more pleasant and cleaner experience back then. read more

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Horrible Manager!! The whole table of 7 kept asking to speak to the manager he refused to come out. We waited a patiently fir an hour. It wasn't about the bill we just wanted him to come out to say something about the wait. After he did come out he got mad about the feedback and went back into the kitchen saying we aren't going to Bash him..Horrible manager I won't go back there ever!!! read more

Benihana's 1hour before closing actually I tried ordering at 9h50 eastern time and I'm currently being put on hold buy an employee for almost 7 minutes then she hangs up the phone this is really frustrating read more

Benihana - Alpharetta - This is what Benihana website tells you 1 hour before closing - Steakhouses Near Me - Alpharetta, Georgia