Absolutely the most attentive dentist I've met. The techs are all really friendly and professional, and Dr Bender took a lot of time to meet with me and go over options for care. I will absolutely refer family and friends here. read more

I used to like this place, but I am currently waiting to hear back about a refund. They have told me twice that they will call me back. They have not. I was told at the end of May that a refund check would be sent to me. I had a filling done back in May and I paid the amount they estimated I would owe. Got the bill from the insurance and I should have only paid half the amount that was estimated. No big deal. I called and was told my card would be refunded or a check would be sent. Two months later- Nothing! The sad part is this is not the first time this has happened. Back in 2016 I had to have a filling and the same thing happened. Same amount of money stolen from me because they claimed the insurance would not pay as much as they actually did. They even went after my dad for money for my account. I have dental insurance and my cleanings are fully covered. My dad was told I had an outstanding balance. First, I am a grown adult. They should not be telling my dad anything. Second, I never received a bill in the mail and they have never charged me for dental cleanings in the 5 years I have had my own insurance. I am going to call tomorrow and give them another chance to make this right. As of now they have overcharged me about $130 over the past 2 years and I am not happy about it. read more

I strongly urge anyone looking for a dentist to NOT go here. I had a situation about 5 years ago where they gave me an estimate on all the work they were about to perform. I agreed to the estimate and had the work done by them. Well when I was done getting my teeth worked on, the bill was right around $1,200 more than what the estimate was. I confronted the then employee who made the estimate that I felt totally blindsided by the updated price. She explained it and said "sorry for the confusion" but still charged me the full amount. And what could I do, they performed the service. So now fast forward to 3 weeks ago. I went in for a sensitive lower molar. They told me there was a crack in the molar so they would advise getting a crown done. I had a broken crown right above that so I agreed to redo both crowns. So that day after them just looking at my teeth, I go to make my appointment for the procedure and they charged me that day for the work they will be doing. I thought this was strange to pay for a procedure before it is performed, but they said that was their new policy so I foolishly paid it in full. $720. I came back 4 days later and had the teeth ground down to be prepped for the crowns. I was then given temporary crowns with a completely numb mouth. I was told to not chew anything on my right side for 2 weeks, until the crowns came in. Well after several days (after the numbing went away) I noticed that when I would chew or clinch my teeth, I could feel some nerve pain. I had an appointment set up for 4:30 on a Wednesday. I got a phone call from Erika Tuesday morning confirming my 4:30 appointment and I confirmed with her that I would be there. 2 hours later I received a text asking if I would be able to show up a little early for my appointment. I responded with I will try to get there a little sooner. Erika then follows that up with if you can't get here by 4:00 then it's going to have to be rescheduled for the following Monday. I told her that I could not do Monday and that I have already paid for a service and that my tooth is in discomfort so I will see you when I get there. The next morning I get a text from Erika once again explaining that I need to get there earlier, now it's by 3:30. What happened to 4:00?? I told her that I can not miss any more work and I would do my best to get there by 4:00. She then called me and said there was nothing that could be done. She then said that Dr. Bender was needing to leave by 3:45. So exactly how would even 3:30 have worked when she told me it would take him 45 minutes to install my crowns? I then proceeded to tell her that Monday wasn't going to work for me because I was having a heart procedure done on Monday. She then follows it up with telling me that surgeries for the heart require a dentists approval. I told her I had a heart procedure back in May and they didn't require anything from my dentist. Her exact response, and take it as you will, "Well, we'll see". So I told her I wanted my crowns and a refund for the installation of the crowns and she said, "absolutely not! It doesn't work that way!" So now I decided to just take my crowns and now I have to find a different dentist to install them. I have a huge problem with paying for a service before you get the service done! This is what happens. DO NOT WASTE YOUR TIME WITH THIS PLACE! Dishonest, Dishonest, Dishonest!!! read more

New in the area so decided I would try a local dentist, Dr.Bender, for a dental cleaning and check-up. He barely acknowledged me, after my cleaning he looked at my xrays and left the room. They had me go to another room where some young girl told me I had 5 cavities! And, for $1,400 I could get cavities taken care of! A bit skeptical as I hadn't a cavity in many, many years. I did not set up follow-up appt. After 6 months I drove back to my old dentist in Glen Ellyn for a second opinion. Got another cleaning and xrays. Oh my goodness.....NO CAVITIES!!! I would NOT recommend this guy even for a dog! He should be sued for malpractice! read more

After 2 separate occasions when they were not prepared for my appointment, I finally cancelled all services. They had already charged my CareCredit account for services I had NOT received and did not cancel the transaction. I have had to file a dispute with the credit company to get my money back. NOT HAPPY ABOUT THE UNPROFESSIONALISM AND NOT REFUNDING MY MONEY. read more

I became a patient at Bender Dental Care in November 2017. My previous dentist had passed away a few years ago and I "dragged my feet" to Dr Bender when it became apparent that I had no choice. I'm a big chicken when it comes to dental procedures. I needed a lot of work done as it turns out. I found Dr Bender to be very professional and compassionate. I also found that Ben, dental hygienist to be the same. Educatational. Financing, they worked with us. Office staff very friendly . The waiting area is comfortable with complimentary beverages. If you are afraid to go to new dentist like I was, I recommend. read more

This is my first visit here and should I say that it is definitely going to be my last Deborah who I presume is the office manager as she calls herself because she thinks that title makes her special or something since she has no education and no customer service whatsoever as soon as I walked in the door she didn't even greet me or acknowledge I was there until I had to say something once I said something this nasty ignorant attitude came out of her disgusting mouth that had dried saliva on the corners of her mouth. she thought she could talk to me that way because she most likely thinks she's Almighty and perfect; well let me tell you she's far from from perfect because at the end when I had my payment to process with her she had a nasty snot booger hanging out of her nose, maybe look in the mirror Deborah before you wanna have a nasty attitude. Besides her nastiness the other women with long black hair is super sweet and so was dr.bender read more

I was looking for a new dentist and chose Bender Dental because of the good reviews and I was extremely happy with my choice. I was told by another dentist that I was in need of two very expensive root canals and Dr. Bender was confident that he was able to avoid the root canals which saved me a lot of money. The staff was very pleasant, they were able to answer any of my questions or concerns, they took care of all the coverage inquiries and dealt with billing both insurance companies. They were easily able to work with my schedule and were considerate enough to call me one day that the doctor was running a little bit behind which was a big problem I had with my previous dentist. After 25 years of seeing the same dentist I was very pleased with my choice to switch to Dr. Bender. read more

My family and I have gone to Dr. Bender for years. The entire staff is fantastic, they make the whole experience stress free. Scheduling is simple and accurate (after going to doctors whose staff don't seem to understand that my time is important too, this is the highest praise I can give - Dr. Bender and his staff run on time and estimate how long something will take accurately). I never feel rushed through the office, but I don't feel like I ever wait either. But aside from the amazing staff running his office, Dr. Bender himself is wonderful. He takes the time with every patient to make sure everything is done correctly. And as I don't like Novocain he's willing to try without it (and patient enough to use it I if I change my mind). I've recommended Dr. Bender to friends and relatives. read more

I am thrilled to find Bender Dental. I took a hiatus from getting my teeth cleaned after years with another dentist that told me and my husband we had periodontal disease and needed thousands of dollars in deep cleanings. Rather odd since we went to the other dentist for years and all the sudden they sprung that on us. Seemed and felt like a hard sell. Well that was not the case after finding Bender Dental! They didn't find that we had anything major wrong and gave us better oral hygiene tips that have paid off! We do not have dental insurance and they really can work with you if you need something major. They have great new customer cleaning specials too! Not a gimmick at all like some other practices in the area! I need some work on some old fillings and the price is in line with what I can manage! My family all goes there now and we are so happy we made the change. Thank you Dr Bender and your staff for keeping us smiling!!! read more

My daughter went here for a routine check up was told she had minor cavity and it will cost $180 to fill but if we recommend people the price can be brought down. Got a second opinion and no cavity was seen. One nice thing I can say about this place is the hygienist is very kid friendly. read more

Ben is a wonderful hygienist and eased all my anxiety. He really took the time to sit down and explain everything, answer my questions and concerns. I would definitely recommend him! read more

I would recommend this dentist! Very calm, explains things in detail, and cares about your care. The hygenists are also very welcoming and understanding, as well as accomidating with different needs! Highly recommend! read more

My family has been going here since I was a child. Very friendly, very clean facility, and never any complaints. I just got a cleaning by PEGGY who was extremely courteous and professional! read more

I have been going to Dr. Bender for a little over a year now and I could not be happier. His staff is always welcoming and Dr. Bender truly cares about his patients. I originally went in with a cracked tooth and some very old fillings that needed to be replaced and I now go for my 6 monthly cleanings and preventative care. Brandy is one of the dental hygienists and she is great. She makes a somewhat unenjoyable experience much more tolerable! She is so personable and always makes me feel comfortable. My husband is now going to Dr. Bender and our kids will soon be seeing him as well. read more

Been going to Dr. Bender for years. He and his staff are top notch. I have no reason to even consider another dentist as long as he is in practice. Highly recommended! read more

do not come here unless you want to get ripped off on procedures and get over charged this doctor does not know what he is doing !

I selected Bender Dental Care as a result of a mailing I received with an introductory offer for services. It's been over a year since I've been to a dentist and being new to the area, I was looking for a good place to go that is trustworthy. I was not disappointed at all! From the moment I walked in, I was warmly welcomed by Jessica at the front desk. I then got to meet Amanda, who handles insurance matters. Benson (Ben) is the hygienist and he took excellent care of me! He's a great conversationalist and really put me at ease. Dr. Bender is a kind, genuine man and was sensitive and attentive to my fears and concerns. He was reassuring and very helpful. They were all aware of my apprehension about being there and I must say, they have a wonderful staff of people here!! My first impressions and experience made such an impact that I came here to write a review and say that I would highly recommend this dental practice with confidence. Thanks to all of you at Bender Dental Care for being so fantastic!! read more

I've been going to Dr. Bender since I was a child and I can honestly say they are the best. The hygienists are super nice & show genuine interest in your life since your last visit. The women who run the front of the office are awesome too, answering any questions I've ever had relating to insurance or upcoming procedures I would get. Dr. Bender is very nice, had a clean practice and it appears he is an excellent employer. Keep up the good work everyone!! read more

I was a first time patient,assistant took xrays,bender came in and never even said hello,never introduced himself,never even asked me how was doing,nothing!Look at xrays,said I need a root canal on a tooth that was not hurting me,when I said I would wait until it started bothering me he got all huffy and cut me off in mid sentence.This man was the complete opposite of his video were he says he likes to take time with his patients and explain everything.So if you want a dentist with this kind of disposition he"s your man.Me,i never went back. read more

Ouch!! Went to Dr. Bender with a toothache, he told me that an old filling needed to be drilled out, waited for the anesthetic quickly finished drilling. Then he put a ceramic filler in. I let him know that I still had a good deal of pain (on a Thursday), he told me to wait and return on Monday! I was in a great deal of pain on Sunday and called several times, which were not returned. When I returned first thing Monday morning, one of his assistants sat me down and said, "Before we get started, let's go over the financials." Unbelievable! He then proceeded to tell me that I needed a root canal right away. When I asked him about other options, he said something to the effect of "Well a root canal or removing the tooth will cost about the same." PLEASE, do yourself a favor and find another Dentist! Jason B. read more

I have very bad anxiety when it comes to dentists and Dr. Bender made me feel so at ease and that he was going to take care of me. The staff was wonderful and caring too. read more

My first experience here was okay. I had the hygienist do the cleaning and x-ray. The hygienist was rough with the cleaning of my teeth and I left with my gums in pain and kept going at it even after I notified him about the pain. At that time I had dental insurance and still had to still had to pay their $30 fee...I was cool with this, it's just $30. Six months later, I came for my second dental and x-ray check-up...again the hygienist was rough with the cleaning and made my gums sore. I was expecting to pay out of pocket again since my dental insurance did not cover my first check-up. However, this time, I did not have insurance and had to pay $274 out of pocket!!!! Usually, when a company or any sort of business delivers a service, they let you know how much it will cost before you accept such service. Nope, not these folks. I paid for their over-priced service and cancelled my next check-up. I will NEVER come here again and DO NOT recommend this dental place to anyone based on my experience. read more