I recently visited the Elgin location and had the pleasure of working with Natalie. She was very…read morethorough and so kind to my child. In addition to Natalie, Bertha too was so helpful with explaining the insurance aspect of our visit. Highly recommend

We've been bringing our 3 kids here since we moved here 2.5 years ago and we're finally done. We…read morecannot stand this place. They are the rudest, most condescending dental office I have ever visited. They try their hardest to separate parents from the children so that parents don't know what's going on during appointments. If you ask questions they make you feel stupid and talk down to you. They tell you that you have to use their "lingo" in the office and now make you sign a paper agreeing to it! For example, If you say "pulled" tooth or ask questions about the procedure their eyes get big and they get visibly angry. On one of our visits the dentist finished the exam and then casually said, "we're going to send that tooth to the tooth fairy." I was a bit taken back and said, "I'm sorry, does that mean you think you need to pull this tooth?" And he snapped at me and said, "what do you THINK that means?!" I have never, ever been treated like this by a dentist before and after 2.5 years of dealing with interactions like this by their entire staff, we've had enough and don't trust any of their recommendations. Definitely go elsewhere!

Very friendly with my two kids. My one daughter is very…read moreshy and scared of the dentist. They came in and took their time with her.

I've worked as a dentist for the past 12 years. Our family recently relocated to the midwest and…read moretoday I had the pleasure of bringing my daughter to a dental appointment at Fox Dental. I was pleasantly surprised by the professionalism as well as how easy the appointment was. Would highly recommend.

I have been going there for years front desk is always kind and considerate. Doctor Rizvi is the…read morebest dentist I have ever had. Does great work !!!!!

Normally I hate the dentist but I love it here, my Dentists there and all the staff make you feel…read morevery comfortable. I recently had a bridge done and I'm very happy with results, I get my teeth cleaned every six months and I've never a bad experience.

Absolutely the most attentive dentist I've met. The techs…read moreare all really friendly and professional, and Dr Bender took a lot of time to meet with me and go over options for care. I will absolutely refer family and friends here.

I used to like this place, but I am currently waiting to hear back about a refund. They have told…read moreme twice that they will call me back. They have not. I was told at the end of May that a refund check would be sent to me. I had a filling done back in May and I paid the amount they estimated I would owe. Got the bill from the insurance and I should have only paid half the amount that was estimated. No big deal. I called and was told my card would be refunded or a check would be sent. Two months later- Nothing! The sad part is this is not the first time this has happened. Back in 2016 I had to have a filling and the same thing happened. Same amount of money stolen from me because they claimed the insurance would not pay as much as they actually did. They even went after my dad for money for my account. I have dental insurance and my cleanings are fully covered. My dad was told I had an outstanding balance. First, I am a grown adult. They should not be telling my dad anything. Second, I never received a bill in the mail and they have never charged me for dental cleanings in the 5 years I have had my own insurance. I am going to call tomorrow and give them another chance to make this right. As of now they have overcharged me about $130 over the past 2 years and I am not happy about it.

Once Upon a Smile is fantastic! Pictures are from the old building. Since Dr. Varghese took over a…read morefew years ago, she moved to a new location which is state of the art and very child friendly. My kids love it. I see some old reviews about cost transparency. I haven't had any issues. They take my insurance.

I've taken my kids here for about 4 years now and they love it! They look forward to their visits,…read morethe staff is super friendly and amazing! I def recommend!

We had our son's tongue tie snipped and everyone was so nice and informative. They did a good job…read moreof comforting everyone involved in the process. Definitely a good place to go.

My kids had a bad experience at a different kids dentist nearby. They wouldn't go to the dentist…read more Finally convinced my son to go to Algonquin Kids Dentistry, our experience was phenomenal!!!! Dr. Ursitti, Dr. Melinda and Phillis were amazing! My son was a trooper! He had 2 extractions! They were patient with him and he can't wait to go back! By far the best experience we've had with my kids!

Great service. I like that the staff explained what is needed in dental work and provides a plan…read moreincluding pricing as to how it will be implemented. The doctor makes sure you are comfortable and pain free if more extensive work needs to be done. I also like if your next appointment is down the road the staff sends you reminders followed by a phone call. Last is there is a schedule change due to a cancellation you might be one of the clients who maybe be able to fill in the early slot. This happened to me several times in the past few years. As to urgent needs the office is very accommodating like a crack tooth or sudden pain. I highly recommend this dental office.

I first started seeing Dr. Mary McAuslan and staff almost a quarter of a century ago. My 19 year…read moreold son has been their patient all of his life, as well as my mother before her passing. Since they know how to treat young children, my son has never known fear whenever going to the dentist. Even at his age now, he still misses rummaging through their toy box at the end of his visits, to leave with some little bauble as his prize. All of us have experienced nothing but the utmost knowledgeable, professional, compassionate, and friendly care. Although there have been many opportunities to do procedures that would have greatly enhanced their profit margin, they have always spared us unnecessary dental work, and have gone out of their way to preserve and improve our teeth and gums. One of the dentists on staff even worked on an unusual dental problem I had on her own time and free of charge. The dental hygienists here, most notably, Jill, are absolutely top-notch. They are thorough, knowledgeable, very friendly, and put you at ease, while finding the best ways to minimize pain and discomfort. The reception and office staff are also the best, always remembering us with a smile. It almost feels like visiting with family when we go there!

There's only one doctor there and they book the whole day up just to meet their monthly payment…read moregoals. Dentist pretty much held a kid down and the kid threw up.

There aren't that many reviews on Yelp for this dentist but it seems that from when these bad…read morereviews have started which is FAR back, you can see NOTHING has changed regarding the staff, the experience and the lack of cleanliness. First of all, this was our first visit since my son chipped his tooth. I try to make make to much judgement over a phone call if I don't get a pleasant person since hey, we all have bad days. I set up the appt and when we got there, it was in a older building and the front door to the place made me even question if I was the right door. Sorry, but in a day like today where I know I pay top dollar in my insurance I expect a unquestionable appearance. Old and dirty inside, glad this wasn't for my 5 year old because I wouldn't be able to keep him from touching everything that im going to make a safe bet, doesn't get wiped down. Receptionist was on the phone for 5 minutes before acknowledging me. After check in, I was trying to get work done in my email and there was zero service. So I asked the receptionist if there was wifi and she whispered to me that they wont give her the wifi password and ask her why does she need it. SMH if this is my first impression, maybe second, let me go on. I believe we sat there for 20 minutes before getting seated and another 10 in back before the dentist came to visit. First of all, im not a fan of going to a dentist that have chairs lined up where work is done in the open in front of other patients. Thankfully, my son was the only one scheduled at the time. As I sat there observing, it felts dirty& cluttered. I was truly nervous about the work that needed to be done on my son. I had to leave the office and call my husband who found this place and share how disgusted I was of it. If there is one thing I EXPECT when it comes to any kind of DR office is CLEANILESS!!!! This office was old and grungy and looking at the equipment it did not look clean either. I question how office they keep anything clean there. Sure, they have sterile machines that I saw the girls doing their thing banging things around and putting stuff away because everything is in the open. DR finally came to examine my son, she was nice but said she needed to take X-Rays, I said we sent you copies of them from his first dental visit and she said they were blurry. Now looking at the old reviews I bet she was just looking to make a charge. But thankfully that's all the work she could do since it was out of her wheel to be able to take on the next steps. I was so grateful and ran out of that place feeling disgusting. Called a friend to share the experience and funny enough, as she heard my story she shared the same experience from this same place a few years back. Next major complaint, I set up a appt with the dentist they suggested (did my homework and they seemed right up my alley). They were clean and professional! Unfortunately, All Family dental did not respond to my email and forward the xray to the new dental office and at this point I had to many xrays taken and cant afford them without insurance covering so I told the new office I will call All Family Dental again. First call, the lady asked if I filled out a waiver while in the office to share the xray. Excuse me? What? No! No one suggested I should fill one out and let me remind you we live in a day that even old school fax is used in every office OR if you caught up on the modern world, which every business should be you can send it by email. But no, she said I had to come in and that was unacceptable to me so I asked to speak with someone else who then picked up the phone, wrestled with it and hung up. Called back, I said I did not appreciate getting hung up on and they said it was the answering service and she would transfer me to the front desk, same thing happened...hung up. Im livid at this point, extreamly unprofessional. I call back, calmly but sternly tell them im in no mood at this point to play games, im not driving there to sign a paper that they could have told me to sign since they recommended me to this dentist and they could have called me back when I left the message to handle it prior. The lady on the phone sent me the xray to the dentist email and I thought it was over from that point but they sent me a xray that didnt belong to my son. So all this commotion because of privacy they send me someone elses xray!!! My experience with the recommended dentist was amazing but this place is a joke and I will copy and paste my experience to share in any place a review can be posted.

Awesome friendly staff. I have referred so many friends and clients and everyone is always so…read morepleased and happy. They treat you like family here.

I can still recall the day I was told my three-year-old required extensive dental work. He had…read morefallen and developed an abscess on his front baby tooth that required an extraction. As a mother, and a woman, I immediately succumbed to an irrational set of beliefs: (a) this situation was completely my fault and (b) my child's social life was doomed. After consulting several pediatric dentists, Dr. Hanson was the obvious choice not only because of her impressive educational background but her constant professionalism. She is not only highly educated but extremely personable as well; a combination of traits that is not always present in this field of work. She sat down and actually explained to me the reasoning behind the need for the extraction and talked me through what the process would involve. Her confidence, knowledge, and compassion immediately won me over. Moreover, I particularly liked that she provided me with the option of bringing in an anastegologist to her office- essentially not only saving me hospital fees but, more importantly, providing a setting my son would be familiar with. Even more surprisingly, they even closed the office for the morning which made the experience far more personal. I had chosen to bring in an anastegologist due to my son's age and the work he had to have done. This was not an easy decision, but my husband and I could not have asked for a better group of people to perform all of this on our son. Everyone on the staff, right down to the receptionists that greeted us at the door, did everything to make us feel comfortable and welcome. When you walk into the office there are childhood pictures of Dr. Hanson and her entire staff in frames on the wall: a reminder that we were all children once and that going to the dentist can sometimes be a little scary. I was able to show my son her picture and explain that like him, Dr. Hanson was little once too. Four hours post op, I couldn't believe how rapid his recovery was. One would never believe that just hours before he was completely sedated. He did not complain of any pain whatsoever. He even was able to walk out of the office on his own. Dr. Hanson and the staff at Dayspring greatly exceeded my expectations. They made the entire experience significantly easier. My son experienced minimal, if any, pain at all. Dr. Hanson followed up with us later that day and was readily available if we had any problems or concerns- which we didn't. At our follow up appointment, my son was not afraid to go back and seemed to have no recollection of the actual procedure. I credit Dr. Hanson's professionalism and skill but, I would be lying if I didn't mention the fun toy that he got to pick out at the end of his visit. Dr. Hanson also gave me tips and tricks on how to be most effective when it comes to brushing teeth. She showed me different positions I could place my son in to make sure that I could reach every spot. She even provided me with a special fluoride toothpaste to help given the tiny size of my son's mouth. Needless to stay, although the drive is over forty minutes from our house, we definitely have made Dayspring Pediatrics our first choice when it comes to our children's dental health. I realize this review is on the longer side, and I apologize for that. However, for parents, especially ones that are looking for a dentist that can perform exceptional work beyond the routine teeth cleaning, I hope this helps. Picking a dentist for your child is not an easy decision. I never write reviews but I genuinely felt that I would be doing a major injustice to this office and everyone that works there if I didn't take the time to thank and acknowledge them for helping us through a difficult time. If you are looking for a pediatric dentist that encompasses professionalism, extensive experience and knowledge, but most importantly- genuine family values, look no further. I assure you that after the visit you will want to post a review as well. It's refreshing to see that there are practices still out there that care more about the child than the money. Thank you Day Spring. It's nice to see my son have his smile back.

My daughter loves coming here every six months for her cleaning and Everytime we drive past she…read moreasks if she can have her teeth cleaned. Today Dr Clark inspected her teeth. Everyone here is so nice. They even give your child a toothbrush, sticker, tattoo, and a croc charm... Natalie got to pick out one of each. Don't hesitate making an appointment here, so glad this is Natalie's dentist.

Outstanding care and service! Dr Matt and his staff really pay attention to making kids feel…read morecomfortable.