We went to Foot zone to look for new shoes, because they carry a large variety of Brooks shoes,…read morebesides other brands. The sales person was very good and had my wife step on the foot machine and then got different pairs of shoes to try on. After trying on Brooks, New Balance and a few others she decided to pick up the Brooks. Service was great and with the amount of customers walking in they had enough sales person to meet the customer's needed without a long wait time. Restroom located in the building and only street metered parking.

I was visiting Bend from San Francisco for Christmas. I stopped into FootZone on Christmas Eve to…read morereplenish my Altra's. WOW! I had the best experience with Colleen. She's an absolute all-star in every way ... knowledge , expertise, impeccable listening and communication skills, and lastly, FUN. Her energy and enthusiasm were infectious. Colleen's the real deal. I left with 3 pair of shoes! Socks too. Having worked as a leader at Nordstrom for over 25 years, Colleen embodies the character of flawless customer service. Bravo Colleen! Thank you! John

We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

I'm great selections and lovely vibe in the store. Very friendly and knowledgeable staff. Highly…read morerecommend a visit there!

Super kind staff and wonderful owner! They also have great merchandise and the store is neatly put…read moretogether. One of my favorite places to shop in Bend!

1st of all you have to be a small size to be able to buy cloth there. Each times I am in that area…read moreI do try to give them a chance and each time I am met with entitled staff who are not very knowledgeable (tried to tell me that I would fit in a size 6 when I told them I was a 10...) Do better!

I had an unbelievably frustrating experience at this consignment shop, and I would strongly caution…read moreanyone considering doing business here. This wasn't even my first red flag. I previously tried consigning at their other location in town and was told they were booked out months in advance--and that I'd need to log on the moment appointments opened just to secure a spot. That level of rigidity for a consignment shop is absurd and should have been my warning sign. I decided to try their other location and am equally appalled. Similarly, I had to make an appointment just to consign items. Then I had to rearrange my work schedule to accommodate an assigned appointment to pick up unsold items, which was not chosen by me but instead just delegated to me. I showed up on time, only to be met with dismissive, flippant indifference from staff. Despite having a scheduled appointment to collect unsold items, I was told I couldn't consign additional items during that appointment--but could come back later (literally 45 minutes later) to do so with NO ONE else in the shop. I was also told I could come back yet again, in a different visit, to pick up a check for my sold items. How many separate trips am I expected to make for one transaction? Their entire process is wildly inefficient and completely disrespectful of customers' time. You're limited in how many items you can bring, the drop-off windows are narrow and rigid, and even if your items are in-season and in great condition, they can still be rejected based on their inventory. And after spending hours of my life arranged around their schedule, the payout is a complete joke. I was told I'd be receiving $38 total despite consigning multiple items, including a Michael Kors purse, with zero transparency around how that number was calculated. When I asked for an itemized breakdown, they had to log into yet another system and told me they'd send a link so that I could jump through yet more hoops to learn what each item sold for. Unsurprisingly, that link never came. To make matters worse, they couldn't even issue a check on the spot and instead claimed it would be mailed. That was four weeks ago--I still haven't received anything. So after rearranging my schedule, making multiple unnecessary trips, and dealing with their disorganized process and rude staff, I have exactly zero dollars to show for it. Between the lack of organization, constant "we need to log into another system" excuses, restrictive and inconvenient policies, and the irreverent staff, this business operates in a way that feels intentionally opaque and financially unfair to its customers. Bend is absolutely due for an ethical, flexible consignment shop that actually values its customers--because this place clearly does not. I strongly recommend others think twice before trusting this shop with their items.

I love this place. I usually find something flattering and unique and not only am I not destroying…read morethe envinroment but also supporting local business. I got my absolute favorite pair of Frye boots here last winter and they were perfectly broken in but not creepy used shoes at all. The prices are not dirt cheap like you would find in a thrift store but Angela curates the items very well. If you are someone who does not enjoy riflingh through racks and racks of tons of clothes, this place is for you. Some people have mentioned that prices are higher than they expect, but let;s be honest, most of the in person shopping in Bend is from fast fashion brands where cheap clothes mean destroying the environment as well as child labor. The vibe is also great and they make it easy to try stuff on and always gove me good advice on what looks good. I love their local items as well, like jewelry and candles, etc.

Jules the dog enticed me deeper into this adorable boutique but Sales Associate Nicole's charm and…read moreamazing personality kept me there! Nicole thank you for being me local guide! Such a wonderful shop with beautiful items. The leather jackets were especially attractive! Thank you for warming me up with these fun pants! They are so warm and cozy on this chilly day! Be sure to check out the fun napkins when you pop in! Love their sense of humor!

I live in Bend and had not wandered in to Desperado till today and LOVE IT!!…read moreGreat store, lovely owner and staff. Clothing for multi generations, super, super cute selection of modern PNW wear. I'll be back!!!

The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

Maurice's in Bend is fantastic! The clothes are great, but their service was incredible. I left my…read morebag at a different store, and it was returned the bag to Maurice's. I thought it was lost, but they called my friend since I used her Maurice's card at the register. When I called and explained I lived three hours away, they told me they would ship it free of charge - and they did. The service was fantastic and were incredibly helpful.

Bought the CUTEST slouchy sweater from here!! Also the shop owners, Paul & Marie are so deeply kind…read more& fun to talk to! Would recommend this boutique to anyone in the Bend area looking for trendy seasonal pieces!