I had strong winds knock off a downspout. I called several gutter repair companies. Some did not…read morereply. Some said it would take a week. Aaron and team came out the next day. The fixed the downspout and recommended work on some obvious issues that I noticed but had done nothing about. They fixed it all in about an hour. I will use them again and I highly recommend them.

We used this company for years to clean our gutters and we were always happy with the job they did…read more Last summer they did work on our downspout drains and we have had problems ever since. We have made numerous attempts at contacting them via phone calls, emails and text over several months. We finally received a quick text asking what the problem was.We responded with a text back and we still haven't heard a thing and it's now been 2 weeks. Three different companies have been out and all say the same thing that it was the poor quality of the work this company did. Such a disappointing experience to trust a company and give them your business to then have them not take responsibility!

One of the worst things to suddenly see in the house is a water stain or water coming down. After…read moreasking for a quote not only did Drew from Best Exterior call me within 5 minutes, but he offered to come out within the hour to just talk and look over the damage, then came out again the next day to do additional and closer review. Got us a proposal within 24 hours, and after working with us on the financial side and planning, the job was done within a couple days. I felt like we were their top priority, that they cared about my family (literally were trying to step quietly on the roof during inspection cause my daughter was asleep), and I have honestly never met or worked with a company that was this professional, thorough and efficient. Recommending is not good enough, I would say you MUST use them for your needs.

We found out we needed a new roof because our old roof was leaking into our dining room. We called…read moreBest Exteriors along with a few other companies to get quotes. Drew, the owner, came out, looked at our roof, brought down one of the tiles that had slipped off to show us the problem, and done a patch on the place that was leaking to help mitigate the problem until we could get the roof fixed. The quote came in on par with the other businesses we called, but Drew's attention to detail and his care while he was here giving us our quote was what helped make up our mind. Drew took care of all of the permit issues and preparation that we needed. The day of the work everyone showed up on time, the folks he worked with were really nice, respectful of our property, and generally just OK folks to have around for the day. In the process of putting on the new roof, we found out that the supporting wood beneath the shingles was old and too thin to support the new shingles in the long term. This was an issue Drew couldn't have known without taking the old roof off, he provided us with a couple of different fixes, including the most expensive being replacing all the supporting wood. We ended up choosing to replace all the supporting wood because it made the most sense in the long term, Drew was really great and gave us a discount on some of the wood because it was something that came up out of the blue. If you have a house that's over 20 years old it is bound to have unexpected things come up when you do any kind of work, and we had planned for that, because our house was built in 1963. Even though the scope of the work became more Intensive, Drew and his team were fantastic. The change in scope only resulted in an extra three hours of work meaning instead of finishing the same day they finished the next day, at around noon. Drew came by to inspect the work, took pictures via a drone so we could see what everything looked like on the roof. And his team made sure that our property was cleaned up and looked like nobody had just come in completely taken a roof off and put a new one on. I would 100% recommend Best Exteriors to anybody needing service like a new roof, the owner and staff were delightful, and we received great service and a great product from them.

They built our home 4 years ago and the builder was a joy to work with. Flexible, high quality and…read more responsive

My wife and I had a horrible experience in working with Pat Schultz/Stonecliff homes. He worked…read morefor us for about four months, and then we finally fired him and hired a new general contractor. We would not recommend Pat Schultz/Stonecliff homes to anyone. He was dishonest, immature, lazy, and did extremely poor work. The first major incident occurred when Pat had to replace a piece of rotted sub-floor in the kitchen with a new piece. I went over to the home to check on the work and noticed when I stepped on the new piece, it was very weak. Upon further observation, I noticed the new piece was not proper sub-floor. He used a piece of T1-11 plywood siding panel. In addition to it not being the right piece of wood, it was cut very poorly with large gaps around it when installed (pic attached). So, I contacted Pat about the issue. Several days went by and I never heard back from him. Finally, when I did hear back from him, he said he would take care of the issue. So, I went back to the home about two weeks later, and the issue was still not corrected. I then contacted our HUD consultant about the issue and he contacted Pat. After our HUD consultant contacted him, the correct piece of wood was installed. Due to the sub-floor issue, my wife and I contacted Pat and expressed our concerns over his lack of communication, lack of work supervision, and lack of progress updates. He replied back and apologized so we decided to give him another chance. However, his behavior of not communicating, not supervising work, and not giving progress updates continued. The next major incident occurred when the new kitchen and bathroom cabinets were installed. Instead of properly measuring and cutting the holes in the backing of the cabinets for the pipes to go through for the sinks, they were ripped and torn (pics attached). And things just continued to get worse. They installed a faulty toilet in the 1st floor bathroom that leaked on the new floor and damaged it. So, during the removal of the toilet to replace the damaged floor, they scuffed up and dirtied the brand new base trim that was installed (pic attached) and never cleaned or replaced it or communicated at all about what was going to be done to fix it. The final incident that made us decide to fire Pat Schultz/Stonecliff homes was when we found uncapped electrical wires in the master bathroom that were live and no one was there working. We immediately contacted Pat about the issue and told him it was a severe fire hazard-something a professional GC should know- and we told him to please ensure it did not happen again. He told us OK. But when we went to the home the very next day, we found more live uncapped electrical wires. So, we immediately fired him. After we notified our HUD consultant that we had fired Pat, the HUD consultant had to come out to do an inspection to assess what had been done properly. During the inspection, my wife and I found out there were several other things done wrong. The HUD consultant said that Pat should have gotten a smaller dumpster for the demolition phase of the work because instead, he got a large one that did not fit in the driveway, so he set it partially in our front lawn which caused heavy damage to the lawn (pic attached) and now that needs to be fixed. Also, the pipes connected to the sump pump were broken during the demolition of the back deck (pic attached) and that was never communicated to us either. Also, the 2nd floor guest bathroom had trim that was cut and installed incorrectly (pic attached). One of the new kitchen cabinets was assembled incorrectly and it was damaged--the backing was completely torn out (pics attached). Also, one of the new windows was installed incorrectly and does not close completely. Overall, Pat Schultz acted very unprofessionally about the very reasonable requests that we made to get the home fixed up properly. He never cared about the quality of work being done nor about the damage he and his workers caused. Nor did he care about us as the customers trying to properly fix up their first home and make it a quality place to live. He does not deserve your time or money!

He came to measure my kitchen for a remodel. He had some good ideas and I was anxious to see his…read moreestimate. It's now been 3 weeks and I haven't heard from him. I texted him after 2 weeks to ask when he might have my estimate. I never heard from him. Very disappointed. Even if I heard from him now I probably wouldn't use them.

Ghosted! Whatever happen to resourceful upfront and direct contractors? I reached out to Jeff at…read morepremier remodeling to have a full exhaust fan install for my main bathroom. It's an older home so exhaust fans were not the standard in the 1950's. Initially he was responsive and came out to look at the project. He showed up on time and spent literally 2 minute in the home. Unfortunately I was on my way home hoping to run into him but was running 5 minutes behind from the appointment time. My wife sati he walked in asked one question and walked out. Gave her a card and said I'll provide a quote in a week. He said he would run the exhaust through the soffit which is an acceptable alternative but the best method is straight up through the roof. Anyways. I waited a week and a half and did not receive any communication. I reached out for a quote and to try and get install dates. I did not hear anything for 5 days so reached out again. I also sent him the exact exhaust fan My wife wanted as he never talked to me about the project nor asked questions . I was willing to even get the exhaust myself to ensure we had the right one. He did respond after the third Attempt about one week after the first. He says thanks for reaching out and that he would have a quote the next day. Another seven days went by and nothing. I did a final reach out and he went unresponsive. Pretty pathetic business practice and I would not recommend him to anybody. I can't say anything about his workmanship but with the unprofessional communication I would rather not work with anyone who can't keep their word. I would have have been ok he just manned up and said I am not interested in the project instead of wasting a consumers time.

Designer framing came the same day and gave us a free estimate. Their prices were half of the…read moreother bids we got. Best part was it only took them 2 days to do almost 300 feet. I would give them 10 stars if I could.

Beware of this guy. He contacted me after I put a request on Home Advisor. Told me the price and…read moresaid he guarantees his work with an one year warranty. Unlike all other Fence installers, who set the post first on the first day, his crew completely assembled the fence. Then came back the next day to add water. As you see in the photos, the fence is crooked, some post are on the wrong side of the fence, and on about half the post the concrete never set. When confronted about this, he tried to blame us for shaking the post. Only problem with that is, it was done on day one before the water was added. Three days later, we checked and some set but half didn't. He sent a guy out to fix the out of line post and we told him about everything else that needed fixed. He said " he didn't have the authority ". Now Chris, the owner, won't respond and won't submit to the arbitration process with Home Advisor.

I left a review for this team several months ago and all was fine. However, since then I am…read moreextremely disappointed in this company. I have given him multiple months to refund us on a payment that we deposited to him for a project we wanted completed. The team came out and did one day of work, and when the city came out requesting a permit, they strung us along for a month or two and ultimately walked from the project. The city asked for a simple permit plan and this company would not complete it. When confronting Julio we asked for our deposit back and he said he would return it to us however, we have not heard from him. I now have to get a lawyer involved and our project has been delayed 5 months. I would not trust in this construction team as they have not proven to be Dependable the circumstance. We lost thousands of dollars...

We had a leak around and under our back sliding door, having water come into the basement and rot…read moreout the joists in that area. The team was able to remove the door, replace all the damaged wood, and resealed everything to ensure the issue is resolved. No drama, no hassle, great experience and quick. I do recommend.

They installed a walk in shower for me. My old tub had to be…read moretorn out and taken out in two pieces.New dry wall had to be installed,and this old dated tile had ad to be torn out.The job took a little longer than anticipated because they found a leak in the area of my old shower head,and that leak had to be repaired before they could proceed any further.Grab bars were installed for safety purposes. I also had some repairs completed which entailed carpentry work on my basement steps. I am satisfied with the work that was done for me.

Five star all the way! They were the best bid with accurate detailed information, respectful and…read morepersonable and that was just for the estimate. In carrying out the construction of two tall driveway retaining walls the weather conspired against them sending freezing rain and snow. Via e-mail, Matt Henry kept me unformed every step of the way, even sending me progress pics. Matt's crew was respectful and friendly and really liked what they were doing and conscious of doing a good job. That in itself impressed me. This was the best construction/contractor experience I have had to date.

Service was exceptional, end result is amazing! The installers were kind, respectful, and…read moreknowledgeable. The price was fair, too!

Okay, so my issues are now fully resolved. I would say "it was quickly resolved" except... I got…read moreCovid... then the flu... then pneumonia... so I held off on getting them back in when they reached out. ...but then I discovered a leak. Christmas Day. Step out of a long, hot shower, and I noticed a pool of water on the floor (cue weird staring at a puddle on the floor wondering how it happened, like it'd retract and disappear). This lead to a "okay, when you have someone free, I need it checked out and will not be using the shower because I don't know how it's leaking, just that it's leaking." Monday: "We're getting someone lined up." Tuesday: "How's Friday?" Wednesday: "He'll be there between 9-10am" Friday: arrives, takes care of my concerns, and - redid the caulking to be sure the leak would stop from the "supposed" area (we felt it was in one area) - he redid another section "just in case" (you know, like with all things, "we fixed the obvious symptoms, but the problem is still there," so he did a couple extra things to hopefully cover all the bases. So... it's resolved (for now - I have to let it all dry, and I'll wait 24 hours, before I test it out). But after this issue, I'm pretty damn happy.