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Benco Custom Builders

3.0 (2 reviews)

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10 years ago

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9 years ago

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Eric Call Contracting - Other side

Eric Call Contracting

(4 reviews)

I had seen a retractable deck cover with a permanent frame at the home and garden show. I had…read morereached out to the local rep asking for information and she sent me a link to an online catalog. Long story short, she was NOT helpful in any way - merely an order taker. I couldn't make heads or tail of their website - but I knew exactly what I wanted. I looked elsewhere for a vendor to no avail. Even if I had ordered with the online company, I would have had to install myself or find an installer. So I turned to Yelp . . . I have had MUCH success with Yelp finding excellent service and skilled providers. I entered the details of what I wanted and submitted the project for response. I got maybe 4 companies contacting me - one being Eric Call Contracting. This company asked to schedule some time to talk - and so we did. All the other responses merely asked if I HAD the deck covering as they just wanted to install it. None would entertain the idea of helping me source the deck cover. Eric and Angie showed up when they said they would and we began to talk. I explained what I wanted, showed the brochure from the home and garden show, showed them our deck - and they went to work. Eric tried to work with the awning company I had wanted to buy from - but he got nowhere despite being more persistent than me. Eric still understood what I wanted - a permanent frame that would attach to and extend up from the deck with canvas runners that we would open and pull shut and remove in the winter. We would also be able to replace the runners should they get damaged. Eric drew up a design and shared it with me - along with possible runners he found on Amazon. We had a lot of back and forth and they were great keeping in touch. I finally decided to go with them despite having no other bids for comparison. Clearly no one else wanted to do the work needed to get me the deck covering I wanted. I signed on the dotted line and cut a check to get the project started. Again, Eric and Angie did a great job of communicating with me and providing updates. Although working through Yelp does provide some financial protection, I was still nervous going with the first company I contacted. But they definitely earned my trust - the materials showed as promised. And work began as promised, and before I knew it, my vision of a deck covering had materialized! Our deck is on the back/south side of the house. There are no trees or shading so we fight to keep the house cool on sunny days. We had recently replaced a large, rust painted deck with a smaller light treated wood deck. Now with this covering, we are already enjoying not having to turn on the A/C as much, leaving the back door open for a breeze, and actually being able to sit on our deck when the sun is hot. We've also been able to pull the runners closed when a windy storm hit. And in the winter, I'll take the runners down to protect them and allow full sun in the cold temperatures. I cannot say enough about how I appreciated the work this company did. I highly recommend you contact them when you have a project.

I recommend ECC without hesitation. We had excellent communication during the project, always…read moreknowing who or which subs would be coming to our home. They were accepting, even encouraging, of evolving the project and change orders along the way. They arranged for the trades to additional small changes beyond the project while those trades were in our house. Our project was not an addition, it involved renovations with impact throughout our house. The results look like they have always been part of our home not added on. I recommend ECC without hesitation.

Punch Out Plus

Punch Out Plus

(7 reviews)

I hired them for general handymen work: fixing an always-running toilet, replacing the caulk in our…read moremaster bathroom at bathtub-to-floor transition, and removed/replaced a showerhead. I would like to start off by saying, all-in-all, I was happy with the work that was done. I would definitely use them again if I needed similar services needed in the future, or anything else they provide work on. Really, the only downside was the amount of time, from initial contact to when the actual work was completed took longer than expected. There was mentioned a personal emergency, which I understand, and that they didn't want to schedule too many jobs in advance in case something runs over or a contractor is unexpectedly unavailable. But my initial contact took place on 10/24 and a contract wasn't sent over for me to review and return until 11/4, then I wasn't contacted to schedule an appointment until 11/20. So, while I would have liked to been kept in contact more, I am glad to say I was very happy with the work done. I would probably recommend calling the company, rather than using the website/email; that might provide a quicker turnaround. I just hate calling folks, so I avoid it when possible! Now on to the actual work. The contractor arrived on time, and looked professional. He was also courteous and didn't mind my cats, which is a bonus since they tend to be super nosy with visitors. He arrived around the ETA I was given, and was quick to ask what all I needed done. I showed him the three items we needed help with, and he said he would be able to get it all done. He got to work right away. I ended up needing to leave for work a little after he arrived, but my husband said he was great the entire time I was gone too. It wasn't until a few hours later that I came home to inspect everything. The toilet no longer constantly runs, my caulking job looks perfect, and I have a nice new showerhead instead of what was left over from the previous owners! The initial contact went a little slow, but I am very happy with the overall results, thus my rating. The hourly rate was a little higher than I expected, but I knew it ahead of time. I'm just glad he got done quickly; they definitely don't mess around or try to pad their timesheet, and for that I am grateful. I definitely recommend Punch Out Plus, LLC.

We have a small handyman job, but they're clearly not interested in doing it at all. Even worse…read morewas their way of handling it. "Can you send us pictures?" was the first request. Odd, but OK. That turned into, "He'll have to come out to see it to give you a quote. That will cost $15 if you want an oral quote, or $30 if you want a written quote." I've never heard of such madness in my life. Beware.

Benco Custom Builders - contractors - Updated May 2026

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