I lived at the apartment complex for over 7 years and by far Jonathan has been the best manager here. He is professional, responsive, and truly cares about the building and the tenants that live here. Highly recommended if you live in West LA. read more

Amazing property management! My Landlord Jonathan has always gone above and beyond to make sure all of our living accommodations were met. He is EXTREMELY responsible, attentive and professional and genuinely the best landlord/property manager! read more

I've had such a great experience renting from Jonathan and truly appreciate everything he has done. Having a landlord who is trustworthy, communicative, and respectful makes such an impact in the experience, and I feel so fortunate to have rented from him. He genuinely cares about his tenants. Any time I've needed to communicate with him, he has been helpful, understanding, and easy to work with. I would absolutely recommend Jonathan to anyone looking for a great landlord and a positive renting experience! read more

Megan, our manager is literally the best person. I have been so fortunate to live in one of the cutest little apartments here in West Hollywood for the last 5 years and my entire experience here has been specifically because of Megan's dedication to all of us tenants, her kindness and just overall joyful demeanor. Thanks Megan!! read more

I'm posting anonymously to avoid backlash. A former tenant who had to take them to court for the black mold they refused to properly remove, ended up with cancer. We've had ongoing issues with the new manager's responsiveness and property maintenance. Basic upkeep like trash pickup and cleaning of common areas has been neglected. The new manager, Misti, does not live on-site, which makes it hard to get urgent issues addressed quickly. Interactions with her have felt unprofessional and disrespectful. The previous managers, Greg and Darlene, were great, but since they left the quality of management has declined significantly. If you're considering moving here, I'd recommend looking elsewhere. It hasn't been worth the stress. The owners and managers have been rude, dishonest, and extremely unprofessional. Resident concerns don't seem to be handled with basic courtesy or professionalism. Many neighbors have raised similar concerns but we haven't seen improvements. For reference, our apartment is on Hazeltine in Valley Glen. (Heads up, some of my neighbors have reported being bribed to write 5 star reviews in exchange for $25 amazon gift cards, which explains why there are so many random 5 star reviews.) read more

This review is for LaJoi, my Property Manager at one of the East Hollywood Properties. She's helped coordinate maintenance requests, assisted me when I locked myself out, and generally communicates with me and my fellow tenants with kindness and compassion. LaJoi makes living in this place amazing. Everyone should be so lucky to have such a great property manager and her bosses should give her all of the raises! read more

Amazing company, they are absolutely on top of maintenance and service requests. The manager of the property is super awesome. Zuly is the BEST!! read more

Although I didn't end up getting the home I wanted, I still wanted to leave a review because Jason was easily one of the most professional people I worked with throughout my apartment search. After touring and speaking with several other properties, Jason really stood out. He was extremely knowledgeable, made the entire process easy to understand, and was always quick to respond. I had a lot of questions throughout the process, and he was always patient, helpful, and never made me feel like I was bothering him. You can tell he genuinely cares about providing a good experience, whether you end up renting with them or not. I really appreciated how smooth and comfortable he made everything. If you're looking at a Ben Leeds property, I highly recommend working with Jason! read more

Chad the manager is amazing always prompt answer to questions and there for us residents

Jonathan has been a great apartment manager--professional, helpful, and always quick to respond when something comes up. He genuinely cares about the residents and makes living here a great experience. Highly recommend! read more

Our apartment building was recently bought out by a new owner and management company, but we couldn't let the transition pass without publicly thanking our former manager, Chad. Chad handled everything with a combination of efficiency and true kindness. No matter the issue, he resolved it as quickly as possible while remaining warm, approachable, and helpful. We are grateful for everything he did to take care of us and our building community. He will be missed and we wish him nothing but the best. Best regards, The de la O family read more

While I have been living at a Ben Leeds property for just under a year, so far the experience has been wonderful. The community is super nice, the landlords / Faith are wonderful and delt with all my questions and the maintenance I have had come up so far and always quick to reply. And the unit itself it wonderful for the space and price. Will definitely be here a while!! read more

A truly horrendous operation. Try to get someone on a phone ever and see how that works out for you. I moved away from a property 3 years ago, have called for months to stop sending me emails claiming I owe a balance I haven't resided in since 2022, and I talk to someone, "oh sir no problem we will fix it" It's 2026 and I'm still getting these emails whenever the property's rent is due. It is predatory, it is a nuissance, and if I didn't have better ways to spend my time, I'd find a lawyer and make them stop this nonsense. read more

JONATHAN IS THE BEST BUILDING MANAGER!!! Anytime I needed something he would be quick to answer and so good at scheduling maintenance quickly aswell! read more

My family moved to LA two years ago and found a lovely property in Hollywood. The place was perfect, the price was right, the staff was so helpful in getting us in quickly. And we've loved living here. Management is so responsive and helpful when we have a problem or question. The place is kept in great condition, and maintenance is fast and does great work. And our neighbors are pretty awesome, too. read more

I'm in an 8-unit building and appreciate how quickly maintenance repairs happen. The property manager is super local and easy to contact, which makes communication with management a lot smoother. Ceilings are thin, so I wish there was some retrofitting done to help with the overall sound. read more

Leaving a review for my building manager, Jonathan Gonzalez. We've lived at our apartment for a long time, and Jonathan was the best building manager I've ever had! He's super nice, responsive, and helpful. He always watched out for my sister and I, and was quick to respond, handle any issues, check camera footage, etc if we had any concerns. He's also offered to check on our unit when we were on a long vacation. read more

I lived in a Ben Leeds' apartment for 6 years, and Jonathan was a great property manager! He was always very responsive about any issues we had, and maintenance was usually able to come fix any issues right away. We went through a few property managers throughout our time in this unit, and Jonathan was definitely the best! read more

I cannot express how incredible grateful I am for Zuly's exceptional service and dedication to the community really shows. Her commitment to helping people and making them feel comfortable in their home and her willingness to make sure that all concerns are addressed in a timely matter shows that she truly cares about the community and takes pride in her work. 1000/10!!! read more

We've had a great experience. Jonathan, was been professional, responsive, and helpful whenever we've had questions. He made the whole process smooth, and we really appreciate all his help. read more

We really love our handy man extraordinaire, Jose! He is always ON it whenever we need help. Honestly, every little ask we've ever had has always been handled pretty much immediately. Also, he is always a genuinely great guy. Thanks again, Jose'! :) read more

Ben Leeds Properties near Robertson Blvd was a good place for me. And the property manager, Chad, has really guided me through from start til the move-out. He's the PM that responds quickly on your request on maintenance, he can even fix things himself if he can. So far so good. Thanks! read more

Horrible company to rent from. Rented from them for years and since the beginning it was horrible. They don't listen to your inquiries ever and decide to charge you for fees whenever they want and just add it to your monthly rent portal so you have no way but to pay it before the rent is due. They couldn't even have my building up to date with the proper up to date laws. read more

I had a really positive experience living here for almost two years. The apartment is comfortable and the property manager Alex Stedman is always responsive and easy to reach. Any time something needed repair, maintenance showed up quickly and took care of it.the neighbors are friendly and respectful the location is also very convenient, with a grocery store, gym, and bus stop all within walking distance. read more

This review is ONLY for property manager Jonathan. I live in a Mar Vista property and the mgr is responsive and attentive. He was very clear on move in procedure and answered all my questions promptly. Whenever I ran into an issue, he sorted out maintenance and follow up consistently read more

Miss Johvanna the apartment manager for my North Hollywood building might be the greatest thing since sliced bread!! She's been so helpful and attentive since my move in. Had plenty experience with horrible slum lords and this is far from that. A beautiful experience making my house a home. read more

I greatly enjoyed my time at Ben Leeds Properties in Pasadena. The complex and community is well maintained. Any maintenance requests I had were taken care of promptly. Peter Holman, the property manager, is pleasant and puts an effort into taking care of this quiet community. Prices are more than reasonable too. I would have absolutely continued living here, but I ended up buying a house with my dad. Thanks Peter and Ben Leeds! read more

Peter Holman was the manager for 420 N. Oakland Ave. He was very thorough and always answered my call when I information. Very nice and very respectful and easy to understand. it was a greatmanager. read more

We really enjoy living at 5317 Denny Ave in N Hollywood. Our manager, Roxana, is attentive and professional. The online portal is efficient and requests are fulfilled in a very timely manner. We love where we live! read more

Property manager at 11900 Venice Blvd is very attentive. I locked myself out and he came within 30 mins. Shoutout to Jonathan! Great maintenance of the Property. Price is pretty hard to beat for the location. read more

Do not use this company they are price gouging during b The wild fires. They have raised the rent by more than 25% since the fires started. This is illegal!! read more

Peter H. Is still an awesome property manager, thankful for all his kind help! It makes living here great!

Like any relationship--because that's truly what it is--my time as a tenant at Ben Leeds Properties' property on Fountain Avenue had its ups and downs. That said, I'm giving both the management company and the building manager at 6201 five stars. Almost three months after moving out, I find myself reflecting on my time in the unit with real fondness. From the initial application process to the final move-out, Alex and the team consistently operated with integrity, fairness, and courtesy--and that goes a long way with me. read more

Just recently ended our stay with Ben Leeds. I can't believe it has been 4 years. We moved during the pandemic and we all know how hard it was to do a viewing at that time. They had the most personable property manager at that time, Erica, that made me feel comfortable. Very personable and enjoys talking about plants! Which I love too! They handled everything as needed. If there is a work order, they will schedule it for you! I love our service tech! It's always a happy greeting every time I see them in the property. The second manager, Hoover, is also nice! Didn't get to see him much but he took care of anything I need. He did his job and that's all that matters! Will notify you if there is anything going on at the property. As long as you're a resident who follows protocols, you're kind, know when to pay your rent, and mind your own business, it's a good time over here. I think you will have a hard time with ANYWHERE if you are the opposite of all those I mentioned. read more

Love the place I stay in. Reasonable and generally helpful on-site property management. Jennifer, who manages properties in the office though - is not very familiar with tenant/landlord law. Had to pull teeth and get my city's rent department involved after she informed me that the rent would be raised. It wasn't legal and of course Ben Leeds Property had to back down. Currently in another dispute where Jennifer doesn't know the law about maintenance. I always attach the laws to my correspondence but still it always takes several weeks of me following up repeatedly so someone else can tell her exactly what I've told her. She then gets annoyed and won't provide a timeline, saying things like, "we'll get to this when we can but it's not a priority." I spoke to Roxana who explained the dispute process and informed me they could resolve by Friday. Thanks to Roxana for professionalism. Genuinely wish there was better training and support for staff with knowledge gaps like this. It would be easier on both parties. read more

I was stupid and left my key in my apartment. Jonathan was able to get me back into my apartment same day. Amazing response time.

I had a great experience living here for the past year, Peter the property manager always was super attentive to any issue I had and always made sure that it was resolved as soon as possible read more

A really good experience living at this location. Spent three years here and the manager Michael was always very helpful in all aspects! rent was very reasonable compared to other locations near the 20317 saticoy st location. Maintenance whenever was needed was made a priority and taken care of. The location is beautiful and close to stores. I was provided a parking spot which most location do not now a days and had on site laundry room. There's a nice pool that's accessible and perfect for the summer. It was a pretty quiet place which I really enjoyed the most. read more

Horrible experience trying to view a property! Reached out to schedule a time and was told by Roxanna to arrive @ 5:30p. Got there 5 mins early and waited out front until 5:35p before calling to see if we were still on. She casually says "I can give you access but I'm not giving anymore tours someone is dropping a deposit off today so it's not point". So why not be professional enough to cancel and not waste our time driving/waiting!? Left a bad impression so won't bother inquiring about other units. read more

So far no complaints. Unit clean and quick professional response time on repairs--maintenance team is reliable and very helpful!