Cancel

    Open app

    Search

    Ben & Jerry’s

    3.0 (93 reviews)
    Open 11:00 am - 8:00 pm

    Order Ben & Jerry’s Takeout or Delivery

    Services - Ben & Jerry’s

    Catering

    Ben & Jerry’s Photos

    Business Info

    You might also consider

    More like Ben & Jerry’s

    Recommended Reviews - Ben & Jerry’s

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    the interior of a restaurant
    Frances F.

    Got two chocolate milkshakes and they were pretty good! I'm pretty sure they were normal price and nothing seems too hiked up because it was at Universal.

    Cassandra Y.

    I can't help myself to walk into their store because of the fun decoration outside the store (on the wall). So animated!! I never get disappointed with their ice cream flavors. The quality is always consistent. Yes, the price is a little bit higher compared to other locations. But after a long day walking in the Universal Studio, ice cream is the best way to recharge!

    Ambience
    vinit p.

    Visited this location earlier this week after finishing the day at Universal studios. We were the only customers in the store. Had a small cup of chocolate and vanilla ice cream. The ice cream was delicious and of perfect consistency. The store is at the perfect location in Universal city walk. The staff could have been more friendly though. The store ambience is also nice. I felt the small cup was a bit pricey but then what is not pricey in today's market.

    Tracy K.

    I was here with my family on a Sunday afternoon while we were walking through Universal City Walk. Grateful they had three vegan options. There was Chocolate Chip Cookie Dough (Vanilla with chocolate chip cookie dough and fudge flakes), Strawberry Marshmallow (Strawberry with Strawberry Marshmallow swirls), and Colin Kaepernick's Change the Whirled (Caramel with Fudge Chips, Graham Cracker Swirls & Chocolate Cookle Swirls). I don't like Strawberry so I didn't sample that. The Chocolate Chip Cookie Dough was okay. Colin Kaepernick's Change the Whirled was pretty good. I only wanted one scoop but the employee told me that I can only get two scoops. It was $8.50 for a small cup and $10.50 for a large cup. It's expensive. I ended up getting one scoop of the Chocolate Chip Cookie Dough and one scoop of the Colin Kaepernick's Change the Whirled. The employee looked bored and didn't say much.

    Garrett S.

    Really nice people! Cloe was great helping us pin down a menu item that would work for my wife and I with her allergy. Everything was clean and wife had zero reaction to any gluten as she normally would risk. Loved the Berries sorbet slush- prices are steep at $12 a drink but delicious and fruity( and more worth it than anything else on Citywalk). Employees seem to work alone in the morning- we came into our server hard at work cleaning. Great work ethic to see in todays generation, ESp- in Hollywood where most customer service interactions we have had are flippant and bordering rude. Appreciated the extra attention. We definitely are planning to be back before the end of our trip

    a hand holding a cup of ice cream
    Archie S.

    Ben & Jerry's ice cream has been at this universal city walk location for a while now. You know what you're getting with the brand as they always have new and interesting flavors. Pick your poison and you can either have them in scoops or cone or build your own ice cream smoothie. The best part is that this place is open pretty late even after you get out of the Halloween Horror Night at Universal.

    Mouse 2.

    It was good I liked it staff is nice I will go again since I have season passes for USH

    Choc dipped waffle cones!
    Donna Y.

    Located at Universal City Walk, this is a busy and popular place to get your sweet tooth fix after a day shopping or hanging out at Universal! Brightly lit and decorated, the ice cream is onolicious and you can step up your order by getting toppings or a fancy waffle cone! Kind of pricey when the price of a small scoop in a cup costs more than 2 half gallons at the grocery store, but what the heck! Enjoy the atmosphere and energy of this place at Universal City Walk! You're on vacation, right?

    Phuong G.

    I love Ben & Jerry's ice cream!! This location is just a tad bit on the smaller side and when it's crowded line can get hectic and hard to move around inside.. My favorite is chunky monkey!

    My Pic is pretty tho
    Zeny L.

    Why is this place expensive as heck and the ice creams are hella below mid. Hella nasty I'd rather buy the actual tub from the store

    Roberto M.

    Mmm mmmmmm delicious Ben n Jerry's. I can't get enough of the phish food and cookie dough ice cream :) some Ben n Jerry's ice cream is exactly what I needed to wrap up the night at universal city walk. The staff was extremely nice and attentive. I am definitely coming back to get some more scoops and prance around universal city walk with ice cream in my hand. DELISH!

    Poor scoops of ice cream.  Is this even considered a scoop???

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 27
    Thanks 0
    Love this 29
    Oh no 0

    1 year ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 4
    Thanks 1
    Love this 6
    Oh no 0

    2 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Julian M.

    Julian M.

    Helpful 12
    Thanks 0
    Love this 11
    Oh no 0
    Photo of vinit p.
    2
    54
    332

    2 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Archie S.
    2622
    1340
    2209

    4 years ago

    Helpful 11
    Thanks 0
    Love this 13
    Oh no 0
    Photo of Mouse 2.
    48
    240
    1091

    2 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 5
    Thanks 0
    Love this 6
    Oh no 0

    5 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Javier A.
    3
    260
    1171

    2 years ago

    What more could I say excellent ice cream and great service. We got Strawberry cheesecake very good and enough for two.

    Business owner information

    Photo of Philip S.

    Philip S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Brian I.
    1550
    967
    2733

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    We love Ben & Jerry's ice cream. Whenever we're near one, we have to go in and order!! Wish there was a scoop shop in our town.

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Joseph Z.
    72
    146
    86

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marlon R.
    38
    123
    18

    3 years ago

    No complimentary samples? Why? First time I hear of this, needless to say I'm disappointed...

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Katie K.
    1
    138
    18

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cris I.
    1066
    1584
    21959

    10 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0
    Photo of T U.
    0
    4
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elliot C.
    476
    92
    167

    4 years ago

    Yummy yummy ice cream at universal citywalk, lots of flavor, the cashier was super nice too.

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex J.
    753
    2286
    3765

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jamie P.
    56
    157
    324

    6 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Thank you for your review, Jamie!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robert H.
    397
    30
    13

    7 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 9
    Thanks 0
    Love this 9
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Business owner information

    Photo of Stacy Y.

    Stacy Y.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Ben & Jerry’s

    Review Highlights - Ben & Jerry’s

    I am definitely coming back to get some more scoops and prance around universal city walk with ice cream in my hand.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Ice Cream & Frozen Yogurt 70,998 times last month within 10 miles of this business.

    Verify this business

    Salt & Straw - Yummy waffle cones

    Salt & Straw

    4.6(922 reviews)
    2.5 miStudio City
    $$

    The flavors here are absolutely delicious and the staff was very helpful!…read more I went on a Saturday night and there was a little bit of a line but it went quite quick. Once in the store, the staff was very helpful in letting me try the some flavors I was interested in and settled on Cinnamon Snickerdoodle. The flavor was divine! I'm a big cinnamon fan and there were chunks of some kind of snickerdoodle dough throughout the scoop. I also really loved how they have rotating unique monthly flavors. Overall great experience :)

    This was my first time trying Salt & Straw, and while the ice cream itself was amazing, the overall…read moreexperience didn't match. The low rating is entirely due to the customer service. This past Monday (4/20) around 9:30 PM, we went to pay and were left standing at the register while two employees talked, with no acknowledgment or direction. We assumed the employee who helped us would ring us up, but as we walked over, another employee repeatedly said probably about 5x "over here" in a very rude, condescending tone, like we were doing something wrong. It wasn't what he said, it was how he said it. The lack of basic communication and unnecessary attitude made the experience uncomfortable and just weird. Really disappointing, because I loved the ice cream but due to that interaction, I won't be returning to this location

    Photos
    Salt & Straw - Strawberry Cilantro Lime Cheesecake

    Strawberry Cilantro Lime Cheesecake

    Salt & Straw - Limited edition Flavors Aug 2024

    Limited edition Flavors Aug 2024

    Salt & Straw - Honey lavender + pear blue cheese

    See all

    Honey lavender + pear blue cheese

    Sliders Bakery and Ice Cream Factory - Sliders is the best for out of this world flavors of ice cream! #rilakkuma #mortimerthebear #sliders #burbank

    Sliders Bakery and Ice Cream Factory

    4.6(548 reviews)
    2.8 mi
    $$

    Love their ice cream! Creamy and smooth and choices of a cup or waffle cone/cup. Additionally, the…read moreprice is just right! Great choice of flavors. No inside seating, only a couple of benches outside. It would be really lovely to have some tables, chairs and umbrellas outside but it must keep the prices down to keep it minimalistic. Employees are very friendly and the location is nice and not overcrowded. Lovely place for some ice cream!

    Silders is such a hidden gem in Burbank, I'm shocked that there isn't a line out the door! Being…read morerelatively close to Sliders, my boyfriend and I frequent this ice cream parlor when we've craving a little sweet treat. The location is along a busy area, but during nighttime there are rarely cars around, so finding parking out front is easy! Stepping into the shop, you'll be transported into what feels like a retro ice cream parlor. With the florescent lights, a ET statue, and ice cream themed movie posters, it's like a blast from the past. There's ice cream, a variety of different flavored fresh cookies, a rack with pies, a self grab freezer with pints of ice cream, AND a freezer with ice creams, dog treats, and chicken pot pie. There's so many options, I've been there a handful of times with my boyfriend and we've ordered something different every time and it always tastes great! There aren't any seats inside of the ice cream parlor, but there are benches right out front that you can sit on to eat your treats. Sliders makes for a fun little adventure to get some ice cream any day of the week!

    Photos
    Sliders Bakery and Ice Cream Factory - Chocolate Peanut Butter Balls. Homemade! #treats #goodies #rolls #cinnamonrolls #sliders #burbank #rilakkuma

    Chocolate Peanut Butter Balls. Homemade! #treats #goodies #rolls #cinnamonrolls #sliders #burbank #rilakkuma

    Sliders Bakery and Ice Cream Factory - They have many baked goods, too! Breads, pies, treats and more¡ #icecream #goodies #treats

    They have many baked goods, too! Breads, pies, treats and more¡ #icecream #goodies #treats

    Sliders Bakery and Ice Cream Factory - You can take pints of your favorite flavors home! #rilakkuma #mortimerthebear #sliders #burbank

    See all

    You can take pints of your favorite flavors home! #rilakkuma #mortimerthebear #sliders #burbank

    Mashti Malone's - Strawberry and Earl Grey Turkish Coffee and Mint Chip

    Mashti Malone's

    4.4(1.7k reviews)
    2.7 miHollywood
    $$

    So many flavors at this Persian ice cream store. Staff was…read morehelpful and let us sample many flavors. The flavors fall more towards the floral side. The mint chip ice cream was not overwhelmingly minty nor did it taste like toothpaste. Turkish coffee tastes just like a light and creamy coffee. Earl grey was overly floral and didn't have much tea taste. Strawberry was a nice fruity flavor. Seating is mostly outside except for small tables inside. Overall a great ice cream spot for a sweet treat!

    This Persian ice cream shop is a true gem and so popular for a reason! They have a huge variety of…read moreflavors you simply won't find anywhere else. I'm absolutely in love with their cucumber ice cream, saffron, and their falude, which is a delicate blend of noodles, rosewater, and ice. I also love their Dates ice cream, plus flavors like pomegranate and guava. so many unique fruity options. I always get a trio of scoops, and I'm never disappointed. The prices are fair not too high, not too low which is perfect for indulging in a special treat. That said, the staff could definitely improve. I noticed they often hire teens who are just on their phones or chatting, and it would make a big difference if they stayed more focused, especially on cleaning the glass display, which gets smudged often. Still, I give this place 5 stars because the flavors and quality of ice cream are top-notch. I just hope the management keeps a closer eye on the staff so the whole experience stays as sweet as the ice cream!

    Photos
    Mashti Malone's - Mint chocolate chip

    Mint chocolate chip

    Mashti Malone's
    Mashti Malone's - Saffron Rosewater Ice Cream with Mini Baklava

    See all

    Saffron Rosewater Ice Cream with Mini Baklava

    Slusheeland - Aguas frescas made with fresh fruit. Left Cucumber lime Right Strawberry

    Slusheeland

    4.4(479 reviews)
    3.1 miNorth Hollywood
    $$

    I was getting an oil change for the car across the street and the need for sustenance came upon me…read moreit's lunch time and I didn't have breakfast! I wander into Slusheeland and clock the menu, lots of fresh fruits and an overwhelming assortment of drinks and offerings. It's like a boba shop but with the OG Mexican flare of juices and street snack delights! I have to watch my sugar intake as I gotta get me new years new you beach bod going. Instead of a sweet treat I went with the snackiest of snacks the Tostilocos with mango subbed for pork rinds and no Clamato! Vegan Friendly FTW! Service was amazing and everyone was wonderful! Like it's rare getting quality service like this and they are dialed in!!!! Let's talk about the vegan style Tostilocos I just watched them prepare... This is some sophisticated snackage I really went buck wild on this offering that seems more like a wild craving of the pregnancy kind BUT IT WORKS!!! Sweet, savory, salty, tangy, spicy, crunchy tender chunks of fresh mango and crisp jicama. It hits every tastebud and nearly every texture in a crazy accomplishment of delight! It was perfection and basically delivered the food pyramid in one snack! Needless to say next time I'm in the area I'm getting this again!

    i luuuv slusheeland! i have been coming here since i was a…read morepreteen. it's been one of my favorite dessert & snack spot for years. truly a place to try if you are in the valley. the people that work here are always nice to me. there is parking in the back of the building. i love their mangonada floats! it's soo delicious & refreshing. the sweet & spicy flavor combination so good! i love the sweet mango ice cream with the spice of the chamoy & tajin. literally can't wait to come back & get me another one!

    Photos
    Slusheeland - Horchata and Hibiscus slushies

    Horchata and Hibiscus slushies

    Slusheeland - Strawberry shake made with fresh strawberry

    Strawberry shake made with fresh strawberry

    Slusheeland - Spicy raspado - available in mango, tamarind, pineapple, and strawberry flavor

    See all

    Spicy raspado - available in mango, tamarind, pineapple, and strawberry flavor

    Freddo - Cappuccino

    Freddo

    4.5(94 reviews)
    2.2 miStudio City
    $$

    Let me start my review by saying if anyone gives this place anything less than 5 stars, they must…read morebe having their ice cream, gelato, coffee, pastries somewhere else. Walked in yesterday around 3:50 pm and got a very nice greeting from a sweet, pleasant lady with a genuine smile by the name of Natalia. Right away she asked me if I wanted to try few of their samples. I already had in mind what I was about to get, but she still offered me to sample it so I did. I got a medium size/cup of their Mascorpone gelato and grabbed a seat in the shop. She gave me a generous scoop and was very yummy, creamy, delicious & REFRESHING!! $8.23 with tax. Since my last review, the only reason that I gave a 4 star rating was because of their tables not being clean. Everything was up to par. Enjoyed my Gelato,the nice Classic Rock music and headed out. Everything else is mentioned in my previous review! Feel free to read it. Thank you Freddo, Natalia & management.

    Every 'Joe Schmoe' can "go out for ice cream"; but do you want to up the ante and show off…read moresophistication? Would you prefer to feel as though you are carefree in Italy and about to hop on a vespa? Then opt for gelato. Somehow, grabbing gelato versus ice cream feels classy and elegant. Although gelato offerings in Los Angeles aren't as widespread as ice cream; there are plenty of options awaiting to make us all feel European (I AM European so I always do but I digress). San Fernando Valley's most recent addition to the world of gelato is Freddo - located not far from the Ventura/ Laurel Canyon intersection in Studio City. Yes, that means this is prime real estate and terrible parking. Is Freddo worth the hassle? Freddo has been in the gelato business for 50 years opening their first shop in Argentina before expanding worldwide focusing on fresh, local ingredients and flavors; making each shop unique to the surrounding cultures. Freddo has arrived in Southern California ready to bring their Italian gelato roots to the City of Angels. Sounds great, right? Well, yes - on paper but this Studio City location fell short. The Studio City location of Freddo has been on the receiving end of viral publicity and influencer love as of late often appearing in social media videos. Coupled with Freddo's worldwide market holding; I had very high hopes for Freddo's gelato. I expected some orgasmic gelato! A mind-blowing experience! My boyfriend and I ventured into Freddo to find a rather large gelateria in comparison to other gelato/ice cream shops with an order counter/gelato/pastry case, a front window-seating counter complete with plants and plenty of tables and seating within; while murals graced the walls adding splashes of color. What I found odd, was the disheveled mess Freddo appeared - why didn't anyone tidy the dining area? Granted, there was only one associate in the front but only two other customers ahead of us. Alas, an untidy gelato shop isn't the clincher to a bad time but this was just the beginning. My boyfriend and I have never visited Freddo and the associate was NOT welcoming, didn't smile, was basically silent and stood there like a statue until we asked for some samples on our own. Let's try "selling the business" and having good customer service, shall we buddy? I am not a gelato professional consumer by any means but I was instantly deterred by the visual appearance of the gelato which just looked 'off'. Perhaps, I am just spoiled by Bacio di Latte which is a hop, skip and jump from Freddo and is absolutely divine. I wasn't overwhelemed by the flavor options at Freddo although I tried Zabaglione which is inspired by the Marsala wine Italian dessert and was interesting with the wine notes coming through the gelato. The Mascarpone (mascarpone with raspberry sauce) was also decent but not overly unique. I decided against purchasing my own gelato and instead to share with my boyfriend with him choosing a double cup ($7.50) of Stracciatella (sweet cream with semi-sweet chocolate chunks) and blackberry sorbet (note: this was to test it against Bacio di Latte's raspberry sorbet which is one of the best sorbets on the planet). The prices at Freddo were another strike with the single cup ($6.25), double ($7.50) and triple ($9.80) being smaller in size than their competitors but about a dollar higher, respectively. This is fine if the gelato is worth it - but it isn't. I'm sorry but Freddo's gelato was mediocre at best. I've had better grocery store pints. The Stracciatella was overly simplified and bland and the blackberry sorbet (which was not strained of seeds) was just bad. I can't even eloquently phrase why - it just is. There isn't much more to be said about Freddo. Freddo is, bluntly, not good and I don't understand how they claim worldwide gelato domination. A messy shop, poor customer service, subpar gelato flavors/textures and overpriced... why is this place viral? Can someone answer me? Anyone?! There is nothing good here and especially when Freddo is overshadowed by Bacio di Latte almost a block away. My boyfriend and I will not be back despite wanting to feel classy consuming gelato. Skip!

    Photos
    Freddo - Gelato Menu

    Gelato Menu

    Freddo
    Freddo

    See all

    Ben & Jerry’s - icecream - Updated May 2026

    Loading...
    Loading...
    Loading...