On Free Cone Day, my friend and I thought we were going to wait for at least hour after seeing a long line wrap the corner and block Ben & Jerry's was on. Thankfully, to the friendly and quick service, we waited no more than 15 minutes in line. I tried the Marshmallow Sky, and it was such a fun flavor! It was super sweet and indulgent, with plenty of texture and mix-ins in every bite. The marshmallow base was creamy and rich, and the cookie dough pieces gave a nice texture that made it even better. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Visited Ben & Jerry's Free Cone Day on April 14 around noon and found a line about half a block long, so coming back later made more sense. Good call -- an hour afterward, there was no line at all. The Haight & Ashbury location adds a fun layer of history, as the neighborhood is famously associated with the "Summer of Love" in 1967, when it became a center of the counterculture movement. The Salted Caramel Blondie (sweet cream ice cream with blonde brownies and a salted caramel swirl) was a first-time try for me and definitely delivered -- rich, sweet, and really satisfying. There were plenty of other flavors available too, including Cherry Garcia, Chocolate Fudge Brownie, Marshmallow Sky, Strawberry, Vanilla, Sweet Cream & Cookies, and Chocolate Chip Cookie Dough (made with Oat Milk). This annual tradition dates back to 1979, created as a way to thank customers after the company's first year in a small Burlington, Vermont shop. Much appreciated! read more

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Came by for free cone day on April 14 and joined a long line to get a free scoop. Luckily the line moved fast and I only waited about 10 min. This was my first time at an actual shop and I tried the chocolate fudge brownie which was delicious in a sugar cone and the perfect afternoon treat. Love how rich and velvety the chocolate ice cream is and the generous brownie chunks were great! Such a fun treat and really appreciate how kind and patient the staff was on a busy day. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

I had such a fun time at free cone day! I bumped into my friend and waited in line together. Since it was a windy and cold day, only had to wait 20 mins. They only allowed 1 scoop so I chose my favorite favor Cherry Garcia. I wish they allowed 2 scoops cause I noticed some people lined up multiple times. read more

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Do you realize how few ice cream stores there are anymore? Enjoying this beautiful weather and also realized that April 14th is Free Cone Day! Will be back again! Cherry Garcia is still the best flavor around with great chips of chocolate and the nice cherry sweet ice cream! read more

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My ice cream tasted like shit because it wasn't served with love the older lady behind the counter was extremely rude. I walked in and asked if we can be served. She said "I guess" she seemed extremely upset because we were there for some reason, even though the place was empty, and she seemed completely rude and not happy to be there. She was extremely rushed. Our scoops were completely half ass and was running around and giving me gratitude for a single scoop of ice cream I came in today around half hour earlier based on the other reviews it's the same lady. I was not happy and I really liked the taste of the ice cream unfortunately I don't think I'll ever be back because her attitude was so bad it made me feel very uncomfortable. read more

Yes there are newer and shinier ice cream joints in town but for its OG woke charm, Ben & Jerry's on Haight is still charming. Decades on, the classic Cherry Garcia is still satisfying today. Otherwise, lots of other options to choose from. It's just fun to grab a cone and leisurely walk along Haight. It's showing its age but still worth exploring the many scoop options available or take a frozen ice cream cake for celebratory events... or solo nights in. Who's judging? read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

At Ben & Jerry's right now--super creamy, rich flavors and loaded with toppings. Service is friendly, just a bit slow with the line. Still worth it! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Came here earlier in the year, when it was super hot. I ordered the blue ice cream I forgot the name Jessica order some chocolate peanut butter. The scoop here can be pricey but the quality of the ice cream is far to none. It's located in the Haight Ashbury District which you'll see from a mile away because of the blue coloring of the store. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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Decided to come after eating and shopping nearby. We wanted something sweet and quick and this was on the way back to our car. Hubby and I shared a two scoops of salted caramel blondies ice cream in a cup. The shop is small and has a restroom for customers. The gal behind counter was friendly and provided quick service to every one that entered with a smile. The ice cream was perfect as expected and satisfied our craving. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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It was a perfect time coming here for a scoop of Ice cream. After a busy day shopping, we stopped here for a quick break and we enjoyed the experience. Place is clean and located on busy st. Hard to get parking but when you do plenty of shops to browse and find something interesting. read more

Where do the Dead go to drink and eat in San Francisco? It depends who you ask. I know Jerry Garcia use eat and drink around San Francisco including Haight street .There is a newer company among the existing Grateful Dead members and now as the Dead & Company . The mayor of all guitarist and the greatest guitar player of my generation and Dead & Company vocalist John Mayer drank Patron tequila since I had shots with him on the Mayercraft (best of my knowledge he has been sober for years). I used by Spidey sense since I have attended a Dead & Company show in the front row in the past at the Bill Graham auditorium in San Francisco to get my first clue. After watching the Flower child's running wild this weekend my instincts lead me to Haight and Ashbury for some Summer of Love flavors of Ben & Jerry's ice cream almost anyone can enjoy. I came here for the scoop of Cherry Garcia . This is a classic dessert which never dies and it's a sweet and savory treat which is a Dead classic. Some Ben & Jerry flavors are to die for and some flavors do die and get buried at the Flavor Graveyard in state of Vermont like one of my favorites the Tennessee Mud flavor which had Coffee Ice Cream with Amaretto, Jack Daniels Tennessee Whiskey and Roasted Slivered Almonds ( I went nuts like almonds over this flavor). This week I had the mango ice cream and was so tasty and very creamy and not too sweet. Marshmallow Sky is a blue ice cream with swirls of marshmallow. It was very delicious and refreshing in any weather. I did a pit stop on Haight and "Ashbury" in San Francisco for some ice cream flavor with the flavor of "Cherry "at a place named after two founders name Ben the other named is "Jerry" Some flavors go to die to the graveyard at the "Cemetery " like Peanut Butter & Jelly , The Urban Jumble, Rainforest Crunch, "Wild Maine Blueberry "located in the state of Vermont in the town of "Waterbury" read more

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Ben and Jerry's on Haight annual ...scoops ..waffle cones .. inflated price ..old classics cherry Garcia ...Ben and Jerry's of Vermont read more

Ben & Jerry’s - "cherry garcia" - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

The few times I have been here, it never fails to disappoint. For over $8/serving, you get the smallest cup ever, not even filled to the top with ice cream...I would estimate 1/8th of a pint. Mind you that you can get a full pint next door at guss's or the multiple convenience stores on Haight for $6 or $7. Even my daughter, who is the happiest child in the world w any semplice of sugar asked "is that all?" Some might say its all about the experience, but to me, give a decent scoop size of ice cream and the experience is much better. Go to Salt and Straw on Fillmore and get a split scoop for less. read more

Came for a shake and they didn't have milk.. how ? This is an ice cream place.. ppl here are rude and lazy

horrible attitude from lady scooping my ice cream, friday the 20th around 6:30, saw her put her fingers in another customers ice cream and short them of their ice cream because she was annoyed at the miscommunication on her end because she didnt hear the customer two cups instead of two scoops in one cup, very clear difference. She then gave me attitude for asking to reaffirm my confidence that I would get two single scoop cups as she was scooping twice for one cup which caused confusion. the whole interaction took away from the bright and jolly colors that the ben and jerry's brand and in which the ice cream should make a person feel happy me and my fellow consumer left with a feeling of gloom and despair. plus she was wearing no gloves and we dont know where her fingers have been and she was touching up all over the pints as she scooped. overall cant even rate this out of 10, won't come back to this specific ben and jerry's won't even consider as one because it is a bad representation of the esteemed company overall after their good work on social issues. hope i can save future customers from possible sickness because who knows when the box of food grade gloves will ever be touched again. el fin. read more

There was this older lady working and she was so rude. My friend asked if they served milkshakes and she immediately starting going on a tantrum about how she is the only one working and how she had already made 10 milkshakes. After that, she scooped my ice cream and she barely put any ice cream into it. I am disappointed with the experience and I feel really offended. read more

Creamy and sweet milkshakes here:) I would go big or go home on the sizing, it was 11 for a small and 12 for a large. The girly there was very sweet :) read more

This is the type of business we need to run out of SF. Menu prices are hidden because people assume a scoop of ice cream is a couple of bucks. No, $8.50 for a tiny scoop of ice cream. Great way to end our night feeling like you got scammed by your own city read more

the large/double scoop, was not large nor double scoop. the person scooped the same amount in a large cup as the small cup. windows to view the ice cream were icy and foggy. person wasn't very friendly or welcoming. read more

Being from New England, it's amusing to me that this B&J location at Haight Ashbury is so prominently placed in the neighborhood. It's probably seen better days but it still suit my needs for amazing plant-based ice cream. You can buy this variety both in the freezer selection on the left, as well as some of the scoop selections. In the freezer, there is a wide selection of their almond, sunflower, and oat milk. However, the freezer section always look half empty and that's sort of the feeling you get being here. The staff have always been very friendly but the inside could use a bit of a face lift. But even though the ambiance leaves a bit to be desired the ice cream fortunately does not! read more

I was feeling the desire for some ice cream. Then I walked over to Ben and Jerry's. Even though today was all about fire. But when I walked in, the person here was so friendly. It made my day a lot better. Then I sat on the bench at the front and then finished it. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

On 7/21/25 The girl at the counter was rude and impatient. She seemed like she was annoyed that there were customers coming in. After my family bought our icecream and walked outside to take a picture of the Haight and Ashbury sign, she came out and snatched it down as we were trying to take a picture. My husband asked if we could please finish taking a picture with our son by it before she did that, and without even looking at us she just continued to rush back into the shop so she could close up early saying " sorry I have to take these down every night." While clearly she just couldn't be bothered to care. She couldn't even wait 10 seconds for a paying guest to snap a quick photo! If we hadn't already started eating the icecream, I would've honestly asked for a refund. Wouldn't recommend this location to anyone, terrible customer service at every point. read more

A cute little scoop shop with all of the classic Ben & Jerry's flavors. It's located right on Haight-Ashbury next to a ton of stores and restaurants and is the perfect spot to pop in for a little treat. It definitely runs a bit expensive for ice cream, so just keep that in mind while visiting. I liked the variety of flavors available (including fan favorites like The Tonight Dough)! I went for a scoop of Netflix and Chill'd, which is a peanut butter ice cream with brownie bits and pretzels mixed in. The flavor was really good, but something about the texture felt a little bit off since it wasn't all that creamy. All things considered, still pretty good overall! read more

Ben & Jerry’s - Netflix & Chilll'd - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

The ice cream was good, but the lady working behind the counter had a terrible attitude and was rushing our group. It was very obvious that she did not want to be there and serve us. We asked for a few samples and she kept insisting we order faster. It really ruined the experience for us. read more

Casual classic ben and jerry's. No line at all which is good but the ice cream was very overpriced. Wouldn't recommend spending too much here. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

6/9 at 7 came in and the one person in the shop was nowhere to be found. I thought they were in the bathroom maybe. And then I leaned all the way over the counter and saw them on a bucket on their phone hiding. Unreal. Not getting my business read more

My half baked ice cream pint did not have any brownie bites or cookie dough. I am extremely disappointed with that!

blonde lady at the register has the craziest attitude not friendly at all didn't feel comfortable being there never walking in again

The service was terrible. We came in 4/28/2025, approximately 7:10pm~ and got serviced by this tall male. He was just really rude and his customer service was 0/10. On top of that, he gave us really tiny scoops of ice cream, and the vibe was just not it. First time here and would not come back again. I had high expectations for ben and jerry's after all the good reviews i've heard from my friends. Hearing they had great customer service. Would not recommend. read more

I can only eat dairy free ice cream- so I'm crazy about the dairy free cookie dough. Love it!! One of the best ice creams to eat!! read more

Ben & Jerry’s - Dairy free ice cream cookie dough! Yum!! - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

If I could give this place a 0 I would First off each time I come here they can never make milkshakes regardless of how many people are working even when there is no line The last time I went here a couple weeks ago the white tall worker told me he wasn't making milkshakes "because" and I asked if he was joking and he said no so I walked out obviously upset, my husband was so upset about how he responded to me he went inside and asked him to make a milkshake too and he said no as well and then my husband asked why no one is here why can't you make a milkshake (mind you it was also raining so they had no customers no line nothing we thought they would appreciate business) he tells my husband "he didn't want to clean up the mess" I reach out to the HR manager who says she was in their "basement" the entire time and they can't make milkshakes if one scooper is on the line which is the worst excuse ever because I've gone to the one on Jefferson st where there was one worker and someone behind me and the guy still made me a milkshake! At that two milkshakes! With no complaints you know why? Because they just use a blender to make it THENNNN the HR manager emailed me saying that their machinery is down and tried to blame the pandemic! How ridiculous of her to make excuses after excuses as to why they cannot service their customers So sad that this franchise has people like this working. They are the worst location here in the city. Don't even bother that's why they never have customers in because they have shitty service read more

Paying a premium for Coffeecoffeebuzzbuzzbuzz while local department stores aren't stocking the flavor. Grateful this shop has it.

Dropped in as I was thrifting along Haight Street. Great spot to quickly stop by for some ice cream. They have so many flavors and you can get free samples! Try as many as you want before you decide what to get. The small size is pretty small and the larger size is just less than a $1 more. The service was great! The lady there was super nice and was happy to give out samples. I would be happy to come again to get some ice cream whenever I'm in the area. read more

Most of the ice cream's bins half melted, and looked like a slush. I was very disappointed that the portion I got for $7.25. Do not go here go to Salt and Straw and get your moneys worth. See the picture below of the scoop I got, keep in mind I don't have very big hands. I can get a pint at the store for $6.99 or less!! read more

Ben & Jerry’s - I only took one bite at the time I took this picture - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

0 stars if I could a lady with glasses attended us. we got there at 7:30 and she had an attitude since they close at 8pm (we didn't know) she had blown her nose and didn't even care to put gloves on and still got scoops from the fridge without any gloves will not be coming back due to horrible service and attitude. read more

Delicious ice cream selection! April 3rd they gave out free ice cream for raising funds regarding healthcare. You are allowed to come back for more! It is really fun and sweet. Service was nice and quick! Will say whoever gave me my last scoop gave me comparatively less than the other employees and to my friends who also were getting seconds but hey its free ice cream. I tried both non dairy and dairy flavors, though I prefer non dairy. Wish they had chunky monkey at this event! Or another fruity flavor besides cherry garcia but this was probably their most popular flavors there. read more

Ben & Jerry’s - Trying the marshmallow sky - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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Extremely dirty outside, prices are very high (their ice cream cake is tiny, for the same price you can get a nicer one 3x as big from BiRite). read more

Average Ben & Jerry's! A solid, perfect 3. Of course over priced being it's San Francisco and in a prime Haight location. Honestly come pay for the experience and vibe and if you want to enjoy a nice day out, but in the end, it's always gonna be better to just go to the store and get a pint for the same price as one scoop. Ice cream is still tasty though! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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Great place to visit on a hot day. Get whatever satisfies your craving. It's the place to be.