Came by here and wanted to give it a try as I was a bit in need of something to drink. There wasn't a lot of people here when I arrived, and the young lady who helped me out was quite nice. I ordered a milkshake with cotton candy and vanilla ice cream, and it was quite delicious. It was a tad bit more on the liquid side, but I didn't mind as it was easier to finish it :) Overall, I had a pleasant experience and I enjoyed what I ordered. If I am in the area, I may try something new. read more

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Great service, very nolstalgic vibes and flavors. We orders plain vanilla with sprinkles, on a cone and double scoop of cookies n' cream and horchata topped with chopped pecans. read more

Loards - Vanilla Cone con Fruity Pebbles & Double scoop (Cookies n' Cream + Horchata) topped with Pecans. - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

This ice cream shop offers way more than just ice cream, which honestly makes it pretty fun and cool to visit. Right when you walk in, you'll notice how colorful and cheerful the space is. It's very kid friendly, decorated with bright colors and playful vibes, and you'll usually see families and kids happily enjoying their treats. It definitely feels like a community spot rather than just a quick grab-and-go place. They have a solid menu with classic sundaes, milkshakes, floats, drinks, and a wide variety of ice cream flavors. The selection is impressive, especially if you like trying different or nostalgic flavors. They also sell tubs of ice cream, which is great if you want to take something home, along with cakes, chips, and even deli sandwiches. The sandwiches are honestly pretty decent and get the job done, especially for the price. It's a nice option if you're hungry but still want something sweet afterward. One thing I really liked is the amount of toppings they offer for the ice cream. You can customize your order and make it exactly how you want, whether you're keeping it classic or going all out. They also rotate and feature unique flavors, and while I haven't been able to take photos of all the ones I've tried, I've had several over time and they've all been enjoyable. Seating is another plus. They have indoor seating as well as outdoor city seating, which is perfect depending on the weather or if you just want to sit outside and people watch while enjoying your ice cream. The prices are very reasonable for what you're getting, especially considering the variety and portion sizes. On top of that, the vibe is great. They play good background music (right now it's Christmas music), which adds to the cozy and welcoming atmosphere. Overall, it feels like a local neighborhood spot that's been around for a while and genuinely cares about the community. If you're in the area and craving ice cream or even a quick sandwich, I definitely recommend stopping by. Support your local ice cream shops, especially ones like this that offer variety, fair prices, and a warm, family friendly environment. read more

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This was our first time at Loard's Ice Cream in Potrero, and we were quite happy! The ice cream is tasty, the setting is old fashioned and welcoming, and the service is warm and friendly! I was pleasantly surprised that the "single" / small serving included two scoops of ice cream! It's a generous portion for $5.99. That said, I think a "junior" or "kids" serving of a single scoop for $5 or so would be a great option for them to offer - higher margin for them, less sugar for the kids, and less calories for the adults. :) Just a suggestion to consider! read more

The stench of Fabuloso made it impossible to patronize them. Unfortunately this food business is not thinking of the customer experience.

I grew up going to Loards Ice Cream in the East Bay. Great to see in SF and tasty nostalgia . Ice cream is still great and premium ingredients and owner of this shop was very nice and I will be back and telling others read more

Loards - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Standard old fashion ice Cream shop. Large variety of flavors. I like the Ube Flavor. Service is fast and friendly. They also make sandwiches, ice cream sundaes, and milk shakes. read more

Loards - Ube Ice Cream in Waffle Cone - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Came here on a Friday night after dinner craving something sweet. It was empty inside, and the walls were decorated with fun murals, giving the store a very neighborhood-friendly atmosphere. We sampled a couple of flavors, and the samples were really tiny. I got the coffee ice cream, and quite honestly this ice cream was not amazing, especially for the price. It felt very artificial and texturally was pretty icy. If I were to get ice cream for that price, I'd maybe look for another spot. Works in a pinch though if you're craving it, as it seems to be open later than some other establishments for dessert in the area. read more

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Such a cute place next to where I live! Stopped here while on a walk with my partner and we decided to share 2 scoops of ice cream. Super large scoops and we even got to try some of them before committing. The staff was really nice and let us take our time with the order and weren't pushy. The ice cream itself wasn't too expensive, but came out immediately and we got large portion sizes for each scoop. I liked the strawberry flavor the most! The inside also looks cute, lots of color and a nice find for a spontaneous date! read more

Loards - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Don't go for sandwiches. I chose this place based on the generally positive reviews and put in a pickup order. What actually happened was I showed up 20 minutes later and there was a single woman working (poor woman, might've been her first day) who proceeded to be confused about the ordering systems, take my order while looking at the screen to remember what was on the sandwiches, and then take 15 minutes to prepare two sandwiches (which ended up missing items that were supposed to be on them). If you don't have enough staff to handle sandwich orders (which are generally way more complicated than ice cream orders) then don't offer them! It's one of those cases where offering more is actually offering less! read more

Looking for bad customer service? Look no further. Came in, were the only customers, and the man behind the counter couldn't seem more annoyed that we were interrupting their day. I asked for an item they had prominently listed on the giant menu above the counter and he said "no we don't hand-pack quarts here only next door". I've never been here before so I had no idea what next door meant since there was no shared door. Then he said "see the sign" and pointed at a piece of printer paper, that looked like a child's drawing, taped on the display counter and curling in on itself. Clearly he was bothered so we decided to leave. Wonder why they don't just remove it from their main menu if they are upset people ask about it. Once outside I see the business next door is a grocery store that didn't have anything visibly affiliating it with the ice cream shop- but maybe there was an old drawing somewhere advertising their collaboration I missed. read more

Great location, clean and spacious. The ice cream was delicious. Perfect for a hot day in the city! read more

Loards - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

This was fun, nostalgic, and: Delicious! I hadn't had Loard's ice-cream since 1977 at their shop in Danville. This day I had an almond single-scoop sundae. Wow! Delicious! I lapped up every bit of that sugary confection (hot fudge and sauce and nuts and maraschino cherry and everything else they put on them there). With eyes closed, and trying not to make noises out loud. And this was on a cold and grey day. Imagine the joy on a sunny, warm day! read more

A very nice addition to the Potrero Hill neighborhood! The staff is friendly (and fast!) Loards has always delivered high quality ice cream for decades. A few tables for inside seating, but it's more of a grab-and-go type of place. Street parking nearby. Be careful. You'll get hooked! read more

Loards - Mocha Almond Fudge and Mint Chip! - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Loard's potrero hill location is finally open! This retro style ice cream parlor has a ton of different flavors as well as shakes, floats, sundaes, and even sandwiches! We stopped by on their opening day and they were super efficient with their process even though there were a bunch of people coming through. The sundae we got had a bunch of toppings, and the toffee bits were so tasty! The ice cream is really creamy (I think their website says 15% butter fat). There are some seats inside and outside, and street parking is super easy. Love that their Potrero hill location is finally open just in time for the warm weather!! read more

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I'm so glad they open! Many of us were waiting for their delicious ice cream, they also have sandwiches so don't forget to try them out. Customer service was great! Definitely will be going back a few times a week. read more

Loards - Love the paintings they have This place has a great vibe. - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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Loard's in P Hill is finally open! I love it! The staff is friendly, the ice cream is awesome and of course the location is great! The SF library is across the street, Good Life, Thinker's Cafe and the corner store are all within arm's reach. Expect to run into your favorite locals and neighbors since Loard's is situated near to St. Teresa of Avila, the preschool, Daniel Webster Elementary school and Potrero Rec Park. The brothers Jesse and Mike are real nice guys, too! read more

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Wonderful service. Everything is made fresh to order. Amazing Root Beer Floats made with the ice cream of your choice. read more

Loards - Fresh Sandwiches - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Best place to get Ice cream with the best views. Kids love it here too. Great place to go!

Ok this is the 2nd time I've been here. I've only gotten ice cream. The place is clean and quiet. The ice cream tastes great and there are many flavors to choose from. The guy behind the counter seemed a bit " off " and was not as friendly as last time. Last time I got two scoops and it cost 9.99 - and there was a fair amount of ice cream - you can go to the store and easily get a half gallon of good ice cream for that price - but it is a business so since there was easily three big scoops of ice cream the price was reasonable. Today I decided to just get one scoop that cost me $5.99 - and the portion was so small - I guess he doesn't want me back as a customer. I finnished the " scoop " in three bites and they were not big bites. The ice cream taste was just great - the quantity was ridiculously small. It was about the amount of ice cream I'd hive to a child five and under. Way, way, way too small of a serving - didn't know all of a sudden ice cream was as expensive as gold!! Will not return. read more

Loards - side view - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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It's such a cute local ice cream store with super friendly people working there. They even have a puppy cup for our dog, Ginger. There's such a great variety of ice cream! read more

Loards - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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Very good tasting and kind customer service, especially since I was with my 3 kids. Ambiance was ok enough to finish your ice cream. Also, and not supervised by this, it was overpriced. read more

I've been to the Orinda location in the past and was happy to see they had a location in the City. This one also had sandwiches for sale. The person behind the counter was very friendly and welcoming. I ordered a scoop of coffee ice cream on a sugar cone. It was as good as I had hoped: sweet and full of coffee flavor. I'm glad there is an ice cream shop in the neighborhood. It was bright, airy, and the few times I've been had no lines. Go and enjoy a classic ice cream shop experience. read more

It is finally open! The ice cream is better than we could hope. Come by and try it! Also, the service and the ambiance are fantastic. read more

Loards - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Great place to stop and have a sammy or a double scoop. It's in the middle of Potrero Hill and it has a great view and pretty good parking. The brothers that run it are great people. Great addition to the neighborhood! read more

Loards - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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So nice to have a neighborhood deli and ice cream parlor! I'd never tried Loard's ice cream before, and I'm glad I did - it's definitely premium quality. I indulged in the chocolate peanut butter, and enjoyed the creamy texture and solid flavors. The folks working behind the counter were attentive and kind, letting me try a variety of choices before making my final choice. Looking forward to coming back to try their sandwiches soon. read more

Cute new local ice cream shop. There was a line around the block. The decor is cute inside. Servings are huge! A single is two scoops. A double is 4! Next time we are ordering a kids size which is actually just one scoop. The only negative was that it smelled very strong of raw onions inside, from the back where sandwiches are made. I recommend having ice cream outside read more

Loards - The double is 4 scoops. Huge. - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Loards ice cream in Potrero is finally open!! I've been waiting for this place to open for so long lol! Fast service and cute interior that reminds me of diners/milkshakes that I used to visit/have as a kid. Delicious classic ice cream flavors with a wide selection of options. I want to try all the flavors (lol) and it's always so hard to choose which one but my favorites right now are raspberry marble and sea salt caramel! I haven't yet tried their sandwiches but I'll be back for those next time. read more

I was introduced to their ice cream in Niles. So glad this shop finally opened. Great ice cream, delicious sandwich, lovely service! What's not to love? read more

I live on Potrero Hill and I must say this place honestly has the most mediocre ice cream. This place could be a hit if they got new recipes for their ice cream. But Coldstone and Baskin Robin quality won't cut it for me. Do not waste your time or money they are pretty outrageously expensive for not having top notch ice cream. read more

Stopped by here on a sunny Sunday afternoon to grab some ice cream, had the toffee sundae and strawberry ice cream, it was amazing! read more

Loards - Strawberry ice cream - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

I ordered a Carolina turkey Sandwich but ended up with a veggie SADwich. Seriously there was barely any turkey in this sandwich. The bread was also dry and at the time went (11:30 AM on a Friday) the place smelled like really strong cleaning chemicals. Uugghh what a disappointment. read more

Loards - Carolina Sandwich with barely any turkey - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

I'm fond of their ice creams and sandwiches. It's both tasty and within budget. They are always busy during lunch or afternoon, but the service is great. Moreover, the environment is always so neat and clean. Highly recommended. read more

Loards - Most of the time it's very crowded and busy. The best ice cream parlor in the town. - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

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This is my first time trying Loards Ice Cream. I just had dinner in the Dog Patch area and a friend suggested we come to Loards when I mentioned seeing an ice cream place a block from where we ate (different ice cream place). We all had different ice cream sundaes except for one friend who had a sugar cone. My ice cream sundae was delicious. I chose the black raspberry marble and toasted almond. The quality of the ice cream was really good. Dense and flavorful and not cloyingly sweet. I liked it more than Mitchell's Ice Cream, which has been my go to for the past few years. read more

I visited Loards Ice Cream on a hot day, and it was a fantastic experience! The service was excellent, and the ice cream was absolutely delicious. Highly recommend stopping by for a cool treat! read more

Been here three times- ice cream is great but the middle aged man serving has an attitude better suited to the DMV than an ice cream shop. Acts like his customers are an annoyance. read more

First and last time here. Ordered a hot fudge sundae. Ice cream was meh. "Fudge" was not hot. The worse thing was that it came absolutely covered with sprinkles, which I hate. Was not expecting that. So disappointing. Did not eat much of it, I can tell you. read more

So happy that we have such delicious ice cream in the neighborhood! I am a chocolate/peanut butter lover, and I'd say you can't go wrong with a peanut butter sundae! Also, it can be hard to find a shop that sells good green tea ice cream, but this place has it! Or at least it did when I stopped by a few weeks back. I hope they are able to maintain such a high variety of flavors in stock! read more

Such a cute new spot and the ice cream does not disappoint! We love how Loards is the new meeting point for families and friends in Potrero. The vibes are good, the ice cream is unreal, and don't sleep on the sandwiches! Excited to make this a part of our family routine. read more

Old school but newly opened ice cream shop including some OG flavors like black walnut and butter brickle. Ice creams are tasty. Service has been young and varied but, well, I worked at BR in high school so I get the mixed experience ;) this is a nice alternative to Mitchell's when I just want a scoop and don't want to drive out of the hood. read more