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    Ben & Jerry’s

    3.5 (42 reviews)
    Open 12:00 pm - 12:00 am (Next day)
    Updated 1 month ago

    Order Ben & Jerry’s Takeout or Delivery

    Services - Ben & Jerry’s

    Catering

    Gluten-free catering

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    interior line
    Maisune E.

    service: 5:5 ice cream taste: 4.5/5 vibes: 2/5 servers were super kind letting me try flavors, conversing with us, and the flavors are yummy. shout out to them for sure. BUT $7.09 plus tax plus tip for the smallest scoop size offered in a cup is actually wild even in this economy. are they back there fresh milking cows (or churning coconuts for the vegan options)?! the shop also needs a rebrand. the sterile hospital lighting and 2000s baskin robbin's theme is not fitting the modern vibe of a college town. next to ten one and pink and the crepe place (which are 2010s aesthetic not that much better but still), ben and jerry's just looks dated. i took my ice cream and ran down to vivi so my friends could get their boba and we could sit in their cute remodeled space. i hope they become more reasonably priced and rebrand the shop.

    Marshmallow sky
    Amanda M.

    Have always wanted to visit a Ben & Jerry's as I love their carton flavors and was really excited to get a chance to visit. Was happy to see some new and exciting flavors I had never tasted before. First impressions is that the set up inside is a bit backwards. Most ice cream shops have the line start where the menu board is, pick your cone, flavor, then toppings but the way this particular location is set up, the line started where the toppings where. As someone who has never been here I felt kind of rushed to order but I couldn't read the flavors from the beginning of the line and it made ordering difficult for those behind me in line. I decided on a few new flavors and asked for samples so I could make my decision but the girl looked confused when I asked for a sample and just kept asking if that's the flavor I want. So I just gave up and ordered one blindly knowing if I would like it. Luckily it was delicious but with a name like marshmallow cloud, I wasn't quite sure. Ordered a milkshake as well which took quite a while but understandable since it was late and they had been making a few orders ahead of us. Overall the server didn't seem to have much knowledge about her job, she kept asking the second employee questions and he was on his phone ignoring her. I felt bad for her. Training should be a high priority for a high tourist traffic area. Overall the icecream was really good but for the price of what it was, I could have easily gotten and entire pint of ice cream at the store. Nothing special.

    Cookie on top with no spoon to break it up‍

    Let me start by saying the ice cream was good so I'll give them that. The reason for the low star review is due to a couple thing. First off, this is my third time at this location and each time is more and more hostile. Never once have I been greeted entering this establishment. As I wait in line, mind you it's 850 at night, I am asked what I would like. When I ask the employee what kind of shakes they have I was met with a teeth suck and the following "the shake machine is closed." No big deal apparently you can't have a shake two hours before close but moving on. As I quickly scan the menu I ask for a cookies cookie sundae where I am then meet with a hostile eye roll and asked "what ice cream you want." Fineee I understand scooping frozen milk into a cup at 9pm on Wednesday night isn't the most exciting moment of one day, but what's the need to be rude about it? Again I move on. After selecting my frozen treat I am then informed that there's no hot fudge which is understandable seeing this establishment is located within walking distance to numerous college dorms. I politely ask for caramel to which I am once again met with a tad bit of attitude. Which fine, seeing how my past two visits at this east side establishment went, I wasn't expecting nothing more than bare minimum service at best. To continue my 7 minute endeavor within this place, the employee then proceeded to place the cookie right on top of my ice cream as a whole! Where in the picture it looks as if the cookie is broken up and mixed in to the ice cream, this employee just sent it! See pic below. And let's be honest, that complaint may be a little nitpicky and something I could of managed on my own, but here's the kicker. I am then informed they HAVE NO SPOONS!! Now call me crazy but an ice cream shop with no spoons is like a pumpkin patch with no pumpkins‍ so there I am, no shake, full cookie planted on top of ice cream with no way to break the cookie into pieces or for a more pressing issue, indulge in my frozen treat without kicking the cup like a puppy licking peanut butter off a spoon. With 2 hours til close its astonishing they had "no spoons" With that being said, yes the ice creams good, but ones shouldn't need to deal with the attitude that mirrors a 8 year old in a toy store being told no. God willingly I can find a Ben and Jerry's where I can enjoy an unhealthy and possibly sickening amount of ice cream without attitude. Hope this helps

    Waylon J.

    I'm a BIG ice cream fan and Ben & Jerry's is definitely one of those well known ice cream shops. From visiting Ben & Jerry's stores to grabbing pints upon pints in supermarkets, Ben & Jerry's never gets old. One of my favorite time of year to visit the Ben & Jerry's Thayer location is on Free Cone Day, which usually takes place on April 4th. The lines are long that day, but how can a college student complain about a free ice cream cone? After you've indulged in all Thayer has to offer, Ben & Jerry's is the perfect way to finish with a sweet tooth.

    coffee coffee buzz buzz buzz
    Valerie C.

    Love this place for when I want a top-notch cold treat! My permanent favorite ice cream flavor is the Coffee Coffee Buzz Buzz Buzz and it never disappoints. Nothing satisfies me more than creamy coffee goodness and chocolate chunk surprises in every lick (or bite, if you're into that). The workers always ask if you'd like to sample anything before ordering, so it's a great way to try new flavors before you commit! I've been going to Free Cone Day for the past 3 years and always get excited when I see the annual Facebook event. The line moves pretty quickly, and some free ice cream can make a cold, rainy day seem magical. The workers also handle this popular event in an excellent way! Catch me at the next free cone day :)

    Milkshake of Ben and Jerry's
    Vijay R.

    I love their icecream. Went to this place. Everything was great except the straws... They became useless after I had about 3/4 of the milkshake ... Had to throw away a quarter because straw wouldn't work anymore. It's good to make them in paper to avoid plastic... But it's also good to minimize food waste.

    New York fudge

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    1 month ago

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    8 months ago

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    Ben J.

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    7 months ago

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    Ben J.

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    2 months ago

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    2 years ago

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    6 months ago

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    10 months ago

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    2 years ago

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    1 year ago

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    4 years ago

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    Ben J.

    We love our fans! Thanks for the review.

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    2 years ago

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    Ben J.

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    11 months ago

    my order came completely destroyed, wouls Be nice to have the actual ice cream instead o cleaning from my ground

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    Ben J.

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    3 years ago

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    Ben J.

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    8 years ago

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    3 years ago

    I e cream is great as always. Line always moves fast. Service is great. Place is very clean for an ice cream shop.

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    Ben J.

    Thanks for the review!

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    5 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    3 years ago

    Poor service and overpriced for what you get. Recommend buying a pint somewhere else for less.

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    4 years ago

    Chocolate peanut butter ice cream. With little bits of peanuts in the peanut butter. Must try it if that's your thing. My fav.

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    5 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

    Free cone day! The line is really short this year. Get there and choose one of their original flavors. It's a party.

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    10 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    Ben J.

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    4 years ago

    super yummy but also expensive for college students but the ppl who work there are so nice and usually pretty too

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    Ben J.

    Sweet! Thanks for the great rating, Ruth!

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    8 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Ben & Jerry’s

    Review Highlights - Ben & Jerry’s

    Visited the store for free cone day and was pleasantly surprised by the patience and order that these young customer service reps had.

    Mentioned in 4 reviews

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