Didn't use them but they responded quickly And gave good…read moreadvice and seemed to be knowledgeable Recommend highly

Mike was excellent. Had the needed part and went right to work. Was done in about a half hour. The…read moreprice was reasonable.

Knowledgeable, honest and fair pricing. Pleased to Have…read morefound his service keeping his card on file. Thank you

ralph is a jewel in the business…read more professional fast to answer calls and super fair in pricing his work he fixed my fridge and made me save from having to buy a new one

Joel was pleasant, thorough, and knowledgeable. Open to conversation toward figuring out the…read moreproblem with the dryer.

Scheduler and service tech seemed under pressure to push home warranty at $70 per month, rather…read morethan actually repair my washer. Facts: Evaluation was pricey ($160) and quote for repair was $170 parts $399 labor. A second quote was $130 for parts and $120 for labor, no evaluation fee. I will never use Sears home services again.

DO NOT do business with Ralph's Appliance Repair. We had done business, very satisfactorily, with…read moreAllen Taylor, whose business Ralph bought out. When our ice maker quit drawing water, we called Ralph. He came to our house, installed a valve that he said we needed, and left without ever checking to see if the problem was solved. Had I been home, I would have checked it, myself. When I arrived home, I found the problem had not been fixed. He billed us $60 for the service call, plus $20 for a half-hour of labor. He also charged $62 for a valve that I found online for less than half the price. When I called to complain, he said he was going away on vacation and would call when he got back. He never did. After tolerating a non-operative ice maker for several months (my own fault), I contacted him again and he made a bunch of excuses and claimed he had done nothing wrong. I will be trying to get my money back in small claims court because Ralph refused to fix the problem but kept our money. Save yourself the aggravation I got, and call someone else. I can document all of this, if necessary.

I could not be more dissatisfied with the service I received. Ralph examined my washer and told me…read moreit needed a new motor. He said the machine would run for several more years if this was replaced. I spent 350 dollars on a new motor. It worked for exactly two wash cycles. I called Ralph and he said it now needs a new transformer. I told him I wanted to return the motor and he refused. Now he wont take my calls or return the motor. I am absolutley furious. I am out 350 dollars and my washing machine does not work. DO NOT USE THIS SERVICE. Jack

verry well run company very knowledgable knows what thay are talking about hate to sound like…read morethis but in times like this NORTH COUNTRY is the best bang for MY bucks and there are not too many extra if you know whar i mean NORTH COUNTRY IS THE PLACE FOR ME HIGHLY RECOMENDED PAT , SUE MILANO

This was an overall wonderful experience. We struggled to find someone reliable to install our…read moredishwasher. He showed up on time, completed the installation, and cleaned up afterward! Wonderful company!

James came out to repair my oven. He unfortunately wasn't able to fix it and I had to buy a new…read moreone. He felt bad that he wasn't able to fix it so he didn't charge me anything. Very nice of him.

Great communication. Timely and thorough service with helpful recommendations. Thank you!!read more

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue

Horrible. I paid over $300 for a visit that started with Elliot yelling at me because, for some…read morereason, he couldn't see the number on the large tree at the end of my driveway, and had trouble finding my house. He then had trouble getting indoors, as he is very, very overweight, and had to sit down while examining my kitchen range. He kept admonishing me to "Praise God" for everything, and screamed at the news on my tv, telling me that the Pope "knew nothing about the Bible," and that he, Elliot, was "not descended from apes." I told him I was not religious and didn't care, so he decided to yell at me, instead, because I couldn't see over the range to view what he was pointing at (I'm very short). He then switched to watching videos on his phone, while waiting for a price on what he felt would be the necessary parts. To shorten a long story, the price was high, and I simply didn't want Elliot back in my home, so I paid him for the visit and bought a new range.