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    Ben Alkes Sewing Machines

    5.0 (1 review)

    Services - Ben Alkes Sewing Machines

    Appliance repair

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    2 years ago

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    Ralph's Appliance Sales Svc & Parts

    Ralph's Appliance Sales Svc & Parts

    (3 reviews)

    DO NOT do business with Ralph's Appliance Repair. We had done business, very satisfactorily, with…read moreAllen Taylor, whose business Ralph bought out. When our ice maker quit drawing water, we called Ralph. He came to our house, installed a valve that he said we needed, and left without ever checking to see if the problem was solved. Had I been home, I would have checked it, myself. When I arrived home, I found the problem had not been fixed. He billed us $60 for the service call, plus $20 for a half-hour of labor. He also charged $62 for a valve that I found online for less than half the price. When I called to complain, he said he was going away on vacation and would call when he got back. He never did. After tolerating a non-operative ice maker for several months (my own fault), I contacted him again and he made a bunch of excuses and claimed he had done nothing wrong. I will be trying to get my money back in small claims court because Ralph refused to fix the problem but kept our money. Save yourself the aggravation I got, and call someone else. I can document all of this, if necessary.

    I could not be more dissatisfied with the service I received. Ralph examined my washer and told me…read moreit needed a new motor. He said the machine would run for several more years if this was replaced. I spent 350 dollars on a new motor. It worked for exactly two wash cycles. I called Ralph and he said it now needs a new transformer. I told him I wanted to return the motor and he refused. Now he wont take my calls or return the motor. I am absolutley furious. I am out 350 dollars and my washing machine does not work. DO NOT USE THIS SERVICE. Jack

    Ben Alkes Sewing Machines - homeappliancerepair - Updated May 2026

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